Quotelinedirect.co.uk reviews

STAY AWAY FROM THIS COMPANY
If your disabled, this company will discriminate against you. Where shall I start?? This company is disgusting. My Parents made a claim in November 2022 as …

STAY AWAY FROM COMPANY. Especially due to premium credit, they threaten to charge you £25.00 if you don’t sign an agreement!! I also got charged another £25 even though I had sufficient balance. DO NOT TAKE YOUR INSURANCE WITH THIS COMPANY …

I took out an insurance policy on my van with Quotelinedirect on 20th February 2023 for almost £170. As I have now sold the van I called to cancel the policy and received only £9 back once they had taken their cancellation fee and …

After 4 months of being insured my insurance was cancelled unfairly due to a prove of address document “ not being sent on time” i’ve tried contacting through the mobile number within the time provided to send the new documentation, however …

I would leave minus stars if I could.

They send you a quote , to then add to it without any explanation , send you …

Money taken from my account without seeing the renewal.
Cancelled and still waiting for refund 10 days later. Need the money to pay for my cover. Phoned several times and told to contact my bank.! …

Probably the worst company you could deal with canceled my insurance nearly 3 months ago they are still taking money out my account to this day and when you ring up to get your money back after they have stolen it there very manipulative …

One star is to good for this company !! Avoid at all cost. After reading all the other reviews (to late) they will take a deposit and then demand more money or your policy will be cancelled! The worst insurance company out there with the rudest customer service.

The most awful company I have ever had the displeasure of dealing with!!! If only I had of read the reviews before taking out insurance through them!!!! Customer service is disgraceful and they lied about something and when called out on it they went quiet and now no repys to emails!!!! If I could give zero I would

Not told this is a loan that they push to premium credit which goes in your credit file as an unsecure loan which if like is you are applying for a mortgage adversely impacts you …

We had very very bad experience. Home emegency and building insurance. More than six months still claim not sorted. We suffered a lot. 2 times home emergency not at all helped or sorted the problem. Not at all recomending.

Absolutely appalling! One contact number, which they dont answer, no email address or web chat. There is no way of contacting to speak to someone!
BEWARE of automatic renewal, they say you can opt out online but re new it …

One of the worst and most unprofessional company I have ever dealt with. Rude arrogant staff. The company is as disorganised as it comes and think they can cancel policies without policy holders consent due to their own incompetence and …

Paid £1099.00 for van insurance upfront.

Cancelled my insurance on a moments notice due to failing to declare a none …

It seems my previous review has vanished from this site, why is that I wander, the truth hurts does it !
Shocking service with a terrible attitude from staff.Please do not use these …

Cancelled our van insurance without any notice or reason they didn’t take a payment out on Dec but did in oct and nov so thought we would check and I’m not insured no email sent or anything disgusting !!!!!

A lady called Joanne has got to be the rudest most unhelpful, sarcastic human being I have ever had the misfortune of dealing with I would seriously rethink you’re choice of staff and she either out to sabotage your business or really …

the worst company i have ever seen i was charged 577£ for cancellation of my car insurance and there is a third company involved for credit agreement and now they say there is an early loans cancellation fee,i am gonna report it as fraud now they ripped me off

Do not go anywhere near this company. Cancelled my insurance due to a previous ‘at fault’ claim that popped up on the CUE system. Have never made a claim, and never been at fault. They didn’t care. Gave me a £97 refund on a £300 policy …

Got a new van 1 month into the contract and charged an extortionate amount to change over, more than the initial full policy but had me over a barrel has I needed it to pick up the van and get to work. …

Only wish I had seen these reviews before taking policy out. Having had a lengthy discussion in relation to 12 years ncb from a previous multi vehicle policy, they decided they could not accept this. A young lady called Gwen told me to send …

Very bad place and business with very rude staff. I was told all details are in place and correct and took my deposit. To then get back to me in 15 minutes to tell me the policy will be cancelled. Took my deposit and was told there will be no refund. Will never recommend avoid at all cost.

Worst insurance company ever couldn’t have performed in customer service – didn’t receive any do not insure anything with this company – they are terrible at every step of the way except taking your money

if i could give zero they would get it what a rip off company , i just tried to change my policy to a different car ,they wanted £40 set up fee plus extra £100 on top of my £425.83 charge for a nissan quashai 2013 , i said i will cancel …

Just started a policy with this company because was cheapest on the market but till now (after 1month) they still send to me messages about policy cancellation, requesting documents that already been sent twice… Wasting over 5 hours on the …

Shocking customer service experience.. needed to change the vehicle over made over 5 calls and been passed around and not getting the query resolved. Got hung up and then I have called back to get the insurance issue resolved but same …

Totally gone dark despite offering help😶. Threatening letters and not adhering to payment agreements. Always avoid. …

Never buy any insurance with this broker they are such a irresponsible company. They have no accountability, no help at all when you need to make a claim. I am left in limbo after my vehicle was written off. They said they are only the …

I initially paid 300 pounds deposit 3 weeks ago. My car broke I called to cancel my insurance and they tried to charge me an extra 289 pounds that’s 589 pounds for 3 weeks, day light robbers and I called and asked for the cancellation I was …

Buyer beware admin fee incurred if you don’t know where you issue date is for your driving license. …

They cancelled 2 policy every morning they sent you email about cancellation if you try to do insurance here for car DONT TRY you will be so regret
This team is legal fraud team after first policy cancell they sent refund after …

Cancel my insurance without reason. Send me letters in to spam box about required extra documents. Another 2x vehicles insured with different companies with no problems. Not recommend. Absolutely rubbish insurance.

WORST CUSTOMER SERVICE!!!! DO NOT USE
I’ve spent from 9:30am – until 12 currently still on the phone with no joy. …

Same problem as some previous, didn’t accept NCB on another vehicle but never explained and no mention of it when setting up the policy, then sent correspondence for more money but didn’t explain what it was for, emailed them 3 times, no …

It’s okay, recommended if others insure won’t insure you

Firm is a joke… says onr tells me to wait few more days to get better price untill policy starts and then 120 pounds out of my pocket
Thieves …

Quoted via a comparison website. They then advised that the details i entered was incorrect due to a non-claim. Added a extra £230+ to the quotation when i done another comparison the quote was a lot less. Cancelled the policy and charged £50 for the cancellation. 3 months on still waiting on a refund. VERY POOR SERVICE.

AVOID. This company stinks. They appeared to offer the best deal on Compare the Market so we signed up over the phone (they would not allow an online application), but then, soon after being accepted and signing up, come the bizarre and …

Terrible company. I don’t normally write reviews but feel I ‘have too’.
Charge you £50 to make a simple change to your policy which is a quarter of what my insurance cost! …

After paying well over £300 to get the policy going I then provided all the right documents and then 3 weeks later it was cancelled out of the blue, apparently I didn’t give the right documents to the insurance brokers! So this came in a …

Will never use again. Changed vehicle for something similar (ford transit to iveco) towards the end of my last policy and was charged an extortionate amount. Unfortunately I was over a barrel and to cancel their policy would have left me …

Have source insurance for me over the years. Will recommend.

I don’t usually fancy their ‘auto-renewal’ service.

Terrible, insured me, then wanted more details tried to ring them for 2 weeks, keept on hold 30 mins each time then they hang up, they don’t even reply to emails or call me backs, terrible customer service, how are people suppose to sort there policies out if no one answers!!! Avoid at all costs

They charged me a fee of £600 and took it. They are really scammers, never use them. They get a lot of commission the way they keep canceling insurance.

RACCIST NASTY HORRIBLE INSURANCE COMPANY WASTE OF TIME AND MONEY.QUOTLINE ARE HORRIBLE CUN*S STAY AWAY FROM QUOTLINE DIRECT. THEY WILL CANCEL UR POLICY WITHOUT A VALID REASON AND CHARGE YOU CANCELLATION FEES CHEEKY TWATTTTS

Wow what a company, I was called by them, as I did not declare my partners accident on my policy and was told in no uncertain terms I owe them money and they want it now! This came about when I was looking for new car insurance for another …

Great price offering, got the cheapest quote with comprehensive on private hire. Always replying back to email within a day and answering phone calls within 10 mins. I highly recommend Quoteline direct.

Beyond disgusted with this company – bought and paid for insurance – 3 weeks before the due date – 2 days before the cover was about to commence they call to say they cant fulfil their obligations or contract for the documents they …

Don’t not use Quoteline for insurance! They got me insurance with Antilo who is the worst insurance company known and they have cancelled my insurance policy not they have taken two payments from me. First was a deposit of insurance, then 8 …

Cancelled insurance on a van because they thought we bought the van a few month after we actually did. We did not buy the van on the date they said. …