Skoda reviews

Made an appointment with Josh. I had to change the time which he was very accommodating with. He talked us through the car and the ones similar they had in group stock which was great. He was very friendly and not a “pushy” salesman at all! Thanks for all your help on our new car journey!

You need to speak truthful and not deceive customers or fob them off. And return phone calls . You don’t return calls and your attitude seems against older people. You seem to have an ageism issue. Lying to customers to get the deal done is …

Ginvile was fantastic very helpful. Helped me find a vehicle I was happy with at a price I was happy with. She even came in on her day off to do handover as I couldn’t do any other day. Thank you so much will definitely be back when I need a new car again.

Massive thanks to Josh, L’Marl and all the staff. The whole buying experience was friendly, relaxed and indeed fun with no pressure or hard sell. Very good support and guidance. Oh and the car is great too. Thanks again.

A very smooth buying experience from start to finish. Excellent customer service from Rubel Hoque – he answered our many questions politely, followed up as promised on information and gave a clear explanation of the entire process. …

Had my company car in for a cold start fault. All fixed under warranty. Had to return car 2 days later for an issue relating to the previous repair. Not an ideal situation but dealt with quickly and professionally by Carl and Emma on service reception.

Josh Taplin was absolutely great our car time had a lengthy wait time never the less Josh never failed to pull through each month sending a video update of where the car was up to which is great piece of mind when eager to waiting for a new …

Cannot praise Roubel highly enough. Very patient when dealing with me, very professional, took time to explain everything about car and deals. Worked hard to please me and get me the right deal. Excellent communication throughout and even …

Assisted by Keith who was really helpful and easy to deal with. Was trying to buy with newborn twins so not the ideal time to be buying a car! Didn’t feel pressured in any way and the overall process felt quite relaxed. Keith was very accommodating and able to work around us when we needed to rearrange things at very short notice.

Steve dealt with me and the handover of my Skoda Superb. He had good knowledge of the car, was polite, courteous and down to earth. I felt at ease during the whole process and never felt pressured into options I didn’t want.

Perfection, Josh couldn’t have been more helpful. Nothing was too much trouble. Car was flawless. Communication was fantastic. Top marks across the board. 10/10.

Ginvile looked after me and my wife from the moment we stepped through the door and helped us choose the right car for us. She patiently went through all of our options (new, used, finance options, insurance) and at no point did she …

Very helpful. Pointed out that we didn’t need to do work another garage said was required. Sophie was very helpful. Happy to deal with them again.

The customer service at this garage is excellent. I had the car serviced and it was easy to book in online, work completed to the timescale and all staff very welcoming and polite.

I was not happy that I was not provided with the option to request that my car be picked up or given the option of a curtesy car and had to wait in the dealership for 3 hours Even then I was told that it would be another 1/2 hour to wash …

Ginvile Actually attended to us, she has excellent customer service skills, we came in to check for a car but we ended up buying one. It was indeed a great experience.

Gin’s customer service was excellent all the way through our car purchasing process. She was very helpful answering all our questions, very professional and friendly service, proactive with updates. Overall a very great experience.

I had a great experience buying a used car from Lookers Skoda Stockport. Very professional and the car was spotless when I collected. Ginvile (Gin) was really helpful and made it a very relaxed experience. I would definitely recommend.

A great experience buying a new car from Josh Taplin. Everything has been really well explained & not rushed. I felt, as a woman buying a car, I was taken seriously which is not always the case.
Definitely a 5 star experience & I would recommend.

Terrible customer experience.
Have a Kodiaq on PCP, purchased via these and it’s had the same technical fault pop up on 4 occasions in the past 3 months. …

What a fantastic experience, buying a new car has always been a long haul for us and we haven’t always received the best service. However at Skoda we were greeted within minutes of entering the building by Lamar who informed us of a wait …

From first enquiry the communication was poor (none existent). Leading up to collection we were leaving messages and sending emails without response because it seemed like nothing was happening. This is on a 50k new car purchaseI This …

We always buy our cars from here, again we had a great experience from Gin who found us the perfect car. Thanks for the extra touches.

Gin was fantastic and lovely to deal with! She’s helped us to decide the car we want and although they didn’t have the spec of car we wanted, Gin will keep in touch with us if anything appropriate comes in,, which we really appreciate 😊 …

Good service, squeezed me in for a full service.
2nd visit not so great, wasn’t much in way of communication was just left sat in the corner for 6 hours… wish I’d have been told earlier as I would have left and got myself home instead.

When I booked this service I was told it was a 2 hour waiting appointment. Upon arriving at 8.45 AM i was told it would be ready in 3 hours I explained that I had a hospital appointment at Wythenshawe at 1.00 PM and I also had a colostomy …

Our dealing with Skoda have been excellent. We had dealings with Ginvile and Josh who were both brilliant especially Ginvile who spent along time with us being patient, professional, understanding, curtious, and explained everything to …

Gin is very informative friendly, talks you through the whole process of buying a car with no pressure. Excellent

Just an amazing experience from start to finish and it was all down to the dedication and professionalism of Ginvile Jarmalaite she has kept me well informed throughout the order process answering my questions and putting my mind at ease …

Great service
Rubel was brilliant, accommodating and very knowledgeable. Very patient with the bombardment of questions we asked. 10/10 would buy a car from here again

No usual verbal run-down provided for £295 service undertaken today only that a standard defective front beam headlamp could not be replaced due to none being in stock which has never previously been the case. Although the maintenance tick …

Ginvile was brilliant, the process of buying the car went very smoothly with great aftercare. Would recommend.

Don’t buy a Skoda from here, After sales is appalling, Never any appointments available to diagnose faults, Their records seem to be out of date. We are considering getting rid and going back to Hyundai!!

Ginvile provided a very professional, knowledgeable and friendly service throughout our sale process. She explained all the products and options for us without any pressure. …

We recently dealt with Ginvile Jarmalaite at Lookers Skoda Stockport to purchase our new car. The service from Gin was impeccable, very personable, attentive and professional. Gin is very knowledgeable and she kept us updated with progress …

We have just traded our Yeti in for a brand new Skoda karoq. The sales assistant Mike Blackhurst was exceptional. He did every follow up that he promised, didnt put us under any pressure and as a result we trusted him and ordered a new car. 1st class sales and customer service!

Excellent service provided throughout the buying process, Ginvile was great, taking time to explain everything, whilst listening to my requests and was thoroughly professional throughout.

Can’t thank Josh enough for a fantastic buying experience. I travelled a long way for the purchase but I didn’t mind as nothing was too much trouble. I’ve bought a lot of cars over the years and this was hands down the best experience i …

Sophie in service couldn’t do enough. Always had a smile on her face and Lookers should be proud of the service she provides.

Ginvile has been amazing throughout this mission, even when something went wrong. Credit to her that I feel pleased with buying a car when I don’t like this kind of process!

Excellent service and probably the best experience of purchasing a new car.
L’Marl is really nice guy and went the extra mile sending a video of the car prior to our visit to view it and kept in touch throughout making our purchase …

Gin was extremely helpful, informative and professional. She definitely helped in our decision-making and she made sure we chose the right car to suit our exact requirements. Thank you, we love our new Skoda!

Josh Taplin has been great from start to finish. Regular monthly updates on my new car, very personable and he has worked really hard to make sure everything was as straightforward as possible. Brilliant service. Thanks Josh.

Ginvile was friendly and informative without being pushy. She helped me choose between the cars available and arranged the test drive. The purchase went smoothly and the only thing that stopped my giving 5 stars is that the car hadn’t been …

It was pretty tragic as the car had many issues and I don’t think should have been able to be sold as manufacturer approved.
The dealership while largely polite, in my opinion, were just fobbing me off and …

Ordered a new Skoda, the team and in particular Josh were brilliant. They were really helpful when choosing which model I wanted and then kept me updated with info as the build developed. The car arrived when they said it would and is a fantastic motor.

I had booked a courtesy car but when I arrived i was told that there wasn’t one available. it was only when I told the Service Manager that I would be getting my wife to pick me up from home 8 miles away that she arranged for me to have use …

Gin was fabulous and super professional. She help me alot with all information I asked for..I know I ask alot but she was so patient with me and explain everything. Thanks one more time Gin 😊😊 …

Ginvile Jarmalaite – Very helpful and friendly. Her enthusiasm is contagious, puts you in a good mood. The service was efficient and they provided every bit of information I asked for 5 star service, and their hot chocolate is delicious!
Strongly recommend the dealership!

Just picked up our new car from Lookers and the overall service we received was second to none. Rubel, our salesperson, was fantastic from start to finish. He never pushed us and always listened to what we wanted and nothing was too much trouble. Would highly recommend Lookers Skoda in Stockport. Ask for Rubel.

I rang the Stockport store to enquire about a car, which was unfortunately sold. However, Josh was very helpful and suggested other alternatives as well as talked me through the part-exchange options as my fiancée and I are becoming a one car household. Josh was very knowledgeable and helpful.

Josh Taplin was great. Very professional, patient, answered all questions and above all friendly. When needed to get car seen to again he arranged courtesy car without issue. Great service.

We have had such a great experience with Ginvile at Stockport. She has been extremely helpful and her response to any queries has always been so quick!
We are super excited about changing over to our new electric car the ENYAQ and using all our gadgets with the Skoda App! Thank you Gin and everyone who helped us ☺️

Josh and Ian were both really knowledgeable and helpful in the purchasing of my new vehicle. Couldn’t have wished for better service.

Ginvile Jarmalaite was so helpful! She listened to what we needed from a car and gave us practical advice, showing us our range of options. Would definitely recommend a trip to Skoda and a chat with her if you’re looking for a new car!

Couldn’t recommend Lookers škoda stockport enough and especially Josh Taplin. I was booked in to test drive a Karoq but unfortunately it was sold by a different branch before my appointment. Josh went out of his way to make sure I was aware …

I bought a Skoda Octavia from Lookers Skoda Stockport in 2019. They sold a “seat care insurance” worth £400.00. They promised me that it would cover any issues with the seats and unlimited professionally cleaning seats. After a while I …

Really nice team at the Stockport skoda showroom.
Mike and Josh worked with us to do a speedy handover off cars and made us feel welcome, engaged and well informed throughout in the process.

Excellent customer service, they took time to explain details and help get things sorted out when I recently bought a car. Would highly recommend Ginvile in particular.

I met with Mike to discuss my options for my next car as I’m partially disabled and he helped out so much so I thought I had to give a good review as I know nothing about cars and I feel much more at ease having spoken to him

Awful customer service. I booked a test drive for the Skoda Enyaq iV and was told it was booked for 3pm with this dealership. I showed up but since I’ll be leasing through a third party company, I had to deal with someone that wasn’t in …

The five stars are for Ginvile. She was excellent in handling our purchase and very friendly towards us. Very knowledgeable and at times really quite funny, you have a genuine asset there. …

Bought a used car off Josh. Great customer service. Very knowledgeable in all cars, not just Skoda.
Skoda Stockport is a fantastic place, won’t be buying from anywhere else in the future.

Fantastic service; so welcoming and insightful about the product. Special mention to L’Marl and Josh for exceptional service. This will be our third Skoda purchase from this dealership.

Ginvile helped us find the right car to suit our needs and went through lots of options to make sure. We’d happily come back again next time we need a car.

Dealt with Keith to purchase my new car, very accommodating, not pushy and knowledgeable. Overall great experience from start to finish

Great service from Josh Taplin, keeping us updated throughout the order process. Very happy with the car! Thanks!

Joshua taplin
Ian seddon …

Really amazing service, kept me up to date with the car. Easy purchase. Cheers Keith

Overall 10/10 BUT your usual coffee machine wasn’t working so whilst I waited 3 hours for a mot I had to have cold water . Such a shame as it’s usually a very decent cup of coffee

A very friendly and helpful team, who regularly updated throughout the purchase.
Would highly recommend this Skoda branch.

I booked in for a service and to review an issue with a new noise that was being heard while driving. Only the service was done, the noise remains and has not been addressed. …

Rubel Hoque is a great salesman! He answered all our questions, was really friendly and struck a good deal. He was professional and ensured we understood everything about the deal and the car. If you want a Skoda speak with Rubel!

Josh Taplin at Lookers has been great with my new car. Super helpful and kept me in the loop with everything. Thanks Josh!

Literally the worst customer experience I’ve ever had which resulted in me cancelling an order for a new car. You couldn’t have made more effort to lose my business

Dealt with Ian and Josh – Great staff and got a great deal! Fourth car we’ve had and they’ve been great every time!

Just got my new Karoq delivered from Lookers Skoda, Stockport. Gin, the sales executive was excellent from start to finish. Thanks to the staff at Lookers in particular Gin.

Great experience. Ginvile made me welcome like home and service was brilliant without pressure… Superb

JOSH TAPIN

Amazing , helpful, friendly , welcoming, …

I have been told several times mark Hancock will contact me and never does I have to try and contact him repeatedly as he doesn’t. I was told that they could not find the fault even though they had the car for two days, I collected the car …