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Write a ReviewPrior to a new tenant moving in Ravens worked on the property next to ours. When removing a makeshift lean to structure that was fixed to their fence the contractors broke the fence between the two properties. Trying to get them to fix this …
Need a replacement fluorescent tube for kitchen, most web stores are showing as discontinued as LED have replaced over last 5-7 years. Called Raven for advice what to do/where to purchase – was told they buy Wholesale at Buildbase – very …
Very helpful at desk and did all repairs required .
Always very helpful.Staff are frequently informative and professional.
Lovely people and a great company to deal with.
Kitchen light switches itself off a minute after switching on, tried to call raven at 3.55 to report dangerous situation as I was handling a boiling hot kettle when plunged into darkness last night. Got immediate response sorry the office …
I have been a Raven housing tenant for 9 years and never had any problems. They do works when they say they will. Just got a lovely new metal front door. Every time I logged a repair or asked them something they get back quickly. The ground …
WASTE OF SPACE AND TIME!!!
raven are useless and can’t do there job at all!! Waiting for 3 months for them …
I would not give raven ht any star review , They do not follow their own policy or procedure. Management seem incompetent and hide behind email and non-fact finding despot tick box exercises, if they cared anything about the residents who …
Worst housing association, do not deserve to have even 1 star.we have been complaining for last 3 years; nobody even bother to do anything. They are very bias, clearly discriminating us. I hope the council takes over the social housing from these companies.
My dad has been waiting for a new bathroom to be fitted for the last 2 years. Seems like there are excuses constantly made. Tried to evict him while he was on dialysis and disabled. Terrible.
PLEASE AVOID THESE SCAM ARTISTS.
Sent me a bill through for £900+ per month to be paid? It used to be £45 a month! tried getting through to home ownership team and no answer. Ive been living …
It is disgusting the way leaseholders get treated , all raven are interested in is how much money they can get from leaseholders by doing jobs that don’t need doing. The windows in the block of flats need replacing , which haven’t been done …
Raven have provided me with an affordable home for which I am very grateful. When moving into the property however it was filthy and in a dire state with most of the lights not working. Overall the staff are courteous however there are a …
Incompetent to the highest degree with their lack of attention to simple procedures and actioning basic procedures.Constantly chasing replies to my emails which they do not acknowledge receipt of at any point so I have been forwarding the …
The staff are allways very helpful
I have been given a nice home in a pleasant area and looked after very well. Raven have conducted repairs which they are responsible for and offered advice about those which are mine. My rent is very fair in the current market and I have no complaints!
Raven consciously neglect less supported or less privileged tennants using campaign’s of intimidation and their legal strong arm to their own ends. Properties are not maintained despite policies and procedures in place, we notified raven …
No ethic/standards.
Had a pleasant interview with Raven on a Monday (Jim Snelson). Got a call back from the recruitment agency two hours after that I was accepted and a salary …
Raven is a great place to work and progress your career. I’ve been working for Raven for over two years now, and the experience I’ve gained has been invaluable. Great staff, benefits and working environment.
I have been a tenant for a long time and Raven has done a lot for me and my family they have provide me with a house I can now call home. The staff are really nice and always willing to help.
Money wise team was very helpful
Not so much raven housing but mr. Stephen Ward one in a million this man has stood by us through thick and thin. Thank you so much Stephen.
I do not recommend! Terrible service, lack of competence and lack of interest in solving problems
Had a problem !-bit of a mix up with dates and times etc But, staff were very pleasant & very helpful, took full responsibility for error , apologised, and sorted it !! admirable I think happy daze
Went during lockdown. Appointment only for now. Well run and helpful.
Absolute disgusting company. They threaten home owners and think its perfectly acceptable to do so. I would be ashamed to work their. Horrid company.
bad bad will not help, told to do the work our-self even though my husband is disabled. rude not helpful at all, would not recommend
Great place to work – Friendly staff, lovely working environment. (excellent benefits too!)
Terrible company, do not buy shared ownership with them.
Raven trust , were very helpful, and so nice to talk to, . Thank you Raven housing Trust.
very good landlords never had any like these before cant say enough postitive
about these landlords
This is a very busy company. Definitely worth a call if you’re in the market for affordable housing …
Excellent responses and repairs. Thank you Raven and all your excellent staff
Easy to locate and packing is always available nearby
Best housing i have ever lived in recommend to anyone this housing association
Great landlord. Your safe and well looked after with them
Very nice people and very understanding and all ways helpfull
Friendly environment, lovely staff members
Very friendly, very helpful, thank you so much.
Excellent service. Helpful, friendly & professional.
Raven are…in my opinion..TOP DRAWER
Lived in a damp flat for 5 years till last year
Rude, unhelpful and obstructive staff. I pity anyone who has to deal with them.
Very efficient nice staff
Lovely staff and very helpful..
Voluntary job’s and study for better life
Don’t even bother with them
Raven is there to help
Never help their tenants
Not very helpful
Good
Slow
Very helpful
amazing service
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