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Write a ReviewNot sure of the name of the lady that I spoke to but she was the most kind and caring person I’ve spoken to about a debt issue. Very good service and advice received and a very positive experience overall. I felt listened to and heard and given ways that the issue could be resolved.
Very Helpful! I suffer with anxiety and having to make calls like this can be very hard for me however the lady made me feel at ease, really helpful and kind 😊 it just shows they are here to help not cause more stress. Thank you so much 😊 …
Dealing with this company is a disaster. You can’t communicate with them as they CONTINUALLY talk over you. They say that they are sensitive to mental health but there is no sensitivity at all. The woman I spoke to was completely under qualified
I was terrified given my personal circumstances, and scared of how they would accommodate that given the timing and how far things were progressing. I had a very good chat with Rebecca in the chat window at Restons who was very …
I phoned them and requested they send a thin bailiff. Completely unable to action my request. I only have the thin man bailiff cookbook. So how am I going to best meet the needs of my household if they send a fat bailiff to my door? Sadly …
Overpaid and finding it impossible to get the money returned back.
Was promised a 14 day return. No refund occurred or indeed any further …
So helpful and patient. The level of skill and empathy was unbelievable and very much unexpected if I’m honest. I’m very grateful.
Appeared from nowhere. Gave me one month to sort priority debts and then went straight for CCJ! I’ve spent the last 5 years trying to rebuild my credit profile only for Restons to destroy it over a debt that’s been dormant for years.
I thought the lady was very helpful and understanding and polite she sorted out what need to be done thank you
Friendly and very helpful service.lovely understanding lady helped me sort my problems.
I can’t thank restons solicitors enough with regards to how helpful they are especially with my circumstances and how accommodating they are towards trying to find the best possible solutions thankyou once again
Rebecca was helpful compassionate and heard every word I said I could not have been supported and made to feel at ease they listen and they support you.
So helpful, understanding really lovely. Felt overwhelmed with everything and they told me to take a couple of minutes. No rush they are there to help and advise, outstanding service
My experience with Restons Solicitors today was a great experience I was treat as a person and not just another customer they were extremely polite and helpful at all times and helped me get to the best resolution for me all in all a great set of people that will genuinely help you get the best solution for your needs
I was so scared to phone restons solicitors about an owing debt as I’m struggling borrowing off Peter to pay Paul 😪 I finally plucked up the courage to phone and the young girl on the phone eased all my money worries she helped me …
Amazing lady dealt with my situation today. She was lovely.
I am pleased with the help I got from Reston solicitors, and was scary becouse I couldn’t pay the bill in full but thay have sorted a payment plan in 60 days thank you for your help I really appreciate it.
They where helpful and help me sort everything out and the lady I spoke to was very helpful and talk me through everything that I have to done I would highly recommend them
Happy to listen about my my finances and about my health, but wouldn’t listen to my circumstances. They seemed to ignore this and just more interested I writing figures
Caring and understanding of our situation,cannot rate highly enough,Lovely lady ,Her boss should know he is lucky to have her in his team
I must say I was very nervous when making my phone call today due to an outstanding debt , due to the current circumstances with the cost of living and personal issues. I had Sophie was a wonderfully polite and pleasant to speak to deal …
The lady on phone was very helpful and sorted everything out during the call was polite and pleasant lady
Absolutely brilliant the lady I spoke to was very caring and understanding and dealt with me in a very good manner
The lady I spoke to was very kind and helpful.
The rep I spoke to was polite and professional, she tried her best not to upset me because of my situation.
The lady that spoke to me was kind and knowledgeable and put me at ease totally. She did all she could to help me and I was glad of the conversation. Thank you
Fantastic service..Very much appreciated empathy.Will put maximum effort into offering resolutions.5 stars not enough.
I am so grateful, the way you understand my situation and have agreed to help me, thank you for agreeing to an affordable payment plan. You listened and you offered a solution. Thank you so much.
Was understanding that i did not wish to do a full financial assessment as debt was quite small and has set up DD with manageable payments in the shortest possible time to get debt off my credit file
The lady I spoke to was amazing. I suffer anxiety and depression and find it so hard to talk to people. She made me feel so at ease and I came off the phone feeling so content. Thankyou very very much. Xxx
The lady I spoke too was very kind, patient, understanding & a credit to your company
Having avoided for months to call, I couldn’t have been more reassured about my situation. The advisor was amazing and I want to say thank you again.
Very nice lady I spoken to..its was so hard for me today and she made me feel so comfortable throughout the call..many thanks to this lady
Thought the woman on the phone was fantastic, very helpful and polite and helped me get everything sorted
Restons were extremely helpful and help me manage a payment plan that was easy and affordable for myself and my circumstances. Very please
Great to deal with Emily was absolutely fantastic very professional and very good at her job everything I needed was resolved immediately with no fuss,Emily put me at ease and helped me thank you
I was really impressed with the lady today at Restons
She was very understanding about my situation and she helped me in every way possible
Really really nice people to speak to , honestly don’t be afraid to ring them
Very helpful understanding not like other companies scare mongering helped and worked out payments friends staff
The lady I spoke to was very nice and understanding she explained each step as we proceed. She asked the right questions and gave me time to answer
I phoned restons and was treated really well and supported with everything. Really nice place thank you
Don not be scared, they are here to help
The lady I spoke to was so good, professional and sympathetic
All sorted ✔️ great company
The lady I spoke with on the phone today was very helpful and very understanding I am very great full kind regards Michael 10/10 and more
Very helpful diligent and polite customer service
Customer Service Advisor Lucy is a credit to your company
Very helpful and understanding don’t make you feel uncomfortable when talking to them.
Update from first review 2nd time I have spoken with the same lady. Can not fault her in any way. Excellent company that has listened and helped the rep spoken to was first class many other companies could do with learning from her
Very understanding really nice woman and explained every thing truly put me at ease
Always very helpful when I ring up to discuss any problems I have and always have lots of time for us
The lady I spoke with was very friendly and professional & helped without judgement. I hope you look after her as she is a gem.
I spoke to a lovely lady and she was really helpful and managed to sort my debit out
Lovely lady Very helpful and sympathetic to my issues.put me on the right track to dealing with my account
Good, the way accounts were accessed and settled efficiently in a friendly manner.
Spoke to a lovely young lady very helpful and helped me so much can’t thank her enough
I’m paying off a debt for last 5 years I have problems with this company now , in last six months have been unwell having trouble remembering I’m date have pay on 1st on time do pay but late , have said this to company my problems having …
I spoke to Lisa. Very helpful, polite and pleasant to talk to.
Very understanding and patient very helpful and solve my problems Willing to listen and very good explaination
Very understanding and approachable.
Lady I spoke to was very nice and calm.
Thankyou
The lovely lady i spoke to put me at rest and was very understanding and helpful thank you so much
Very understanding and helpful. Thank-you for listening
Hi, I can say that it’s very reassuring what I soke about to one of you’re colleagues very helpful, understanding
The lady I spoke to was extremely polite and very helpful. Explained everything to me clearly, and made sure I understood everything that was put in place for me. Highly recommended.
I was very nervous, but the young lady was really helpful.
I am really Grateful for all the help and support that Restons has given me Thank you
Staff is nice in chatting and really helpful,,, Thank you very much
Excellent for listening and sympathy. They made a difficult time feel a lot easier.
It’s never good having debt. But I finally paid my balance off and they made it a hell of a lot easier than other companies!!
Everyone person I spoke with helped me no end. Went above and beyond regarding my situation.
Rebecca was amazing. Took a lot of courage to make contact but she was great.
Normally, I get anxious speaking to debt management. But I found speaking to Restons very easy and relaxing.
Amazing customer service, so so supportive and did everything she could to help
Stacey was very nice & very helpful with my questions. 10/20 ❤️👍🏼❤️ …
Being very overwhelmed, lady who dealt with me was very understanding, explained everything,. Was so helpful in what is both stressful and emotional time
Very friendly & helpful, wish I had contacted them sooner
I spoke with a lady this morning at Restons, regarding a missed payment, she was very understanding and totaly seen my situation and circumstances.
I would recommend anyone who deal with Restons over any debts To speak with …
The lady I was in touch with was very understanding and helpful, thank you.
Very nice lady dealt with all the issues in a kind manner. Brilliant
Best debt management company by far!! Works with you, not pushy or aggressive!! Friendly and accommodating! People are far more likely to deal with debt management companies like this and not duck and dive than alot of other companies out there! First class!!
Very helpful explained what was available to me very understanding
I was quite loathe to make contact, having suffered serious health issues, I had been burying my head in the sand a little. But I need not have worried, the lady with whom I spoke, Mrs DeLuze (possibly misspelt, for which I profoundly …
Very pleased with the help I received today
Was asked about my current financial status and advice offered
The response to my query was spontaneous
Thank you