Royal Jordanian reviews

The plane clearly hadn’t been cleaned from the flight before. There were used tissues on the ground and in the seat pocket, as well as fingerprints on the window. The seats were frayed and all in all it looked like the plane had been in use …

Small but very nice office the team is very helpful it’s located on the ground floor

We recently used RJ to fly back to London. The aircraft was dated, a very old Airbus A321, with no screens working, toilets were broken, and the service was horrible. The tickets were very expensive too and we had to pay for seats, check-in …

It was good journey and left almost on time, but I was highly upset when I reached Antalya because I had a problem with my knee and could not use the stairs, I requested to use the aircraft left, but then after going down I was asked to pay …

The best airlines that I have flown so far. And I have flown quite a few. The business class seats are super comfortable, the food is the best in the industry. One of the very few airlines that treats people with respect and offers …

Absolutely rubbish, none of the contact numbers are working. You can not get any information about anything. Staff members at Heathrow are absolutely very unhelpful. I wanted to travel to Erbil despite having 3 jabs done they still asking for pcr test, while I travelled by different airlines they never needed

I reached London to find out at they broke my son’s buggy I made a complain but no one replied tills now about compensation.
The flight was fine, they staff at desk were unfriendly.

One of the worst just hang up in my face as soon as I start talking unprofessional the should work a lot more on there customer service I don’t recommend them try British Airways or any other airlines.

Absoloultly very good airlines.
And helpful staff
When i call the royal jordanian airlines at amman head office. …

The worst airlines ever, flight was rescheduled and I was made to wait for more than 12 hours sitting in the airport no accommodation was offered and on top of that they lost my baggage no communication I had to call Amman office while I live in London as London office never reply unless you want to make new booking.

I was at the Erbil International airport on 04/01/2021 for more than 10 hours but unfortunately no one from royal Jordanian airlines was there to get some advice. all the airlines help advisers was there accept royal Jordanian this is …

Avoid at all costs. Cancelled my ticket due to commercial reasons and have been chasing for over a year for a refund – no success. Huge international calling bill, no answer to emails and UK number doesn’t work. …

I did a booking, but their website is not letting me add my contact details as the page goes blank when I click on. I contacted them on different numbers this Monday ‘Bank holiday may be?’ but nobody answered the phone, I contacted them on Heathrow airport and no one answers. Otherwise I was able to reserve my seat and food for free.

Can’t change the name of my infant. It is pretty shame. They spelled it wrong.

extremely rude staff, no UK based free contact number, the staff can’t speak in English, arriving the at the airport they did not give me boarding pass because the supervisor said close the tail, not happy

worst airline.. not recommended. all phones are not working.. cheap … not recommended. their staff hired based on biased basis,.. the talents never considered.

Unfortunately there is no option to put zero staf and I had to put one,just to write put my review. Horrible staf Horrible service. They should be band from flying

Airplanes are used to transport migrants to Belarus for money! Be careful!

Thieves and didn’t refund my tickets & they don’t even bother to answer the phone or emails.

The worst service and the bad attitude staff very expensive Never Again with royal Jordanian

Bad to non-existent phone customer service

Just another airline.
Very hard to find…