Royal Liverpool University Dental Hospital average reviews all over the web

3.8
Total Reviews 77

Average reviews from all platforms

Average Rating 3.8

Average reviews from all platforms

  • 5.0
    50
  • 4.0
    3
  • 3.0
    2
  • 2.0
    2
  • 1.0
    20
Royal Liverpool University Dental Hospital reviews breakdown:
Google
3.8
77

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77 Royal Liverpool University Dental Hospital reviews on Google

RC
Ryan Cassidy 1 year ago on Google
( 5 out of 5 )

Today I had my back 2 molar teeth removed, Alex, Matilda and Professor Dawson where extremely pleasant, reassuring and very patient. They did an awesome job and are a credit too themselves and the hospital as a whole. Many thanks 👌🏻 …

VT
Viktoria T. 1 year ago on Google
( 1 out of 5 )

As a medical student myself, I registered for treatment by students at the dental hospital. I found it quite odd to be given an appointment right in the middle of Easter holiday, as I will be away from university at that time (as every …

Z
Zander 1 year ago on Google
( 1 out of 5 )

You would half expect a Dental Hospital to help right? I’m sure your experience differs to mine. …

RS
Rikkie Suresh 1 year ago on Google
( 5 out of 5 )

What a fantastic place!!! In severe pain before the bank hol weekend & been getting worse for 3 weeks Dr Lord & his lovely dental nurse & amazing students & and staff appt nice reception team sorted me out no problems. As a Haemophilliac no …

DC
Debs Clarke 1 year ago on Google
( 5 out of 5 )

I used to work at the Dental Hospital , been a good while , but I was greeted with lots of hugs , Graham McElligott took my tooth out and was fantastic, the nurses are fabulous, no pain after local anaesthetic wore off , given all necessary information and treated with the best care . Well done all

KJ
Kevin John Mathew 1 year ago on Google
( 1 out of 5 )

What is the point of calling yourselves a developed country if you can’t provide basic healthcare facilities to the people residing in the country? Visited here thrice and they had excuses every single time to not provide help. It was …

EC
Emma Cruikshank 1 year ago on Google
( 5 out of 5 )

I went in with severe pain with my mouth, turned out to be an Abscess, and my tooth was dead, the two students that looked after me where both unbelievable I wish I could there names to give them some credit, they where so patient and …

DH
Dermot Hoban 1 year ago on Google
( 5 out of 5 )

The students and instructor surgeons here were outstanding! Very patient, kind, caring and professional. Also, the tutors, nurses and reception staff are too. An appointment may run late or longer then scheduled, so allow plenty of time as …

KJ
Kimberley Jane_77 1 year ago on Google
( 5 out of 5 )

Thankyou so much to everyone from the Special Dentistry who cared for our Jordan yesterday. The whole experience was professional and flawless. Jordie was treated with such care and compassion. Thankyou so, so much we really appreciated it xxx

PH
Philip Howard 1 year ago on Google
( 5 out of 5 )

Diagnosed with mouth cancer. Reconstruction completed here. Fantastic job and was kept fully informed all the way through the process.

JT
Jonny Taylor 1 year ago on Google
( 5 out of 5 )

Been coming here for years and always been treated very well! The students are great and they are fully supervised. Had a lot of work done over the years here and I used to have a huge fear of the dentist. Now I can come in and out with no …

KB
kerry bojte 1 year ago on Google
( 5 out of 5 )

The students are amazing here! So patient, kind, caring and professional. As so are the tutors, nurses and reception staff. Be prepared your appointment may run a little over or a little bit late so allow plenty of time as they are really busy and still learning. I can’t fault the care given here I wouldn’t go anywhere else.

CS
Callum Spencer 1 year ago on Google
( 1 out of 5 )

I phoned about a really bad toothache and the lady on the phone was actually so rude, all I asked was when the place closed and she started going off at me, i get some people have bad days but that doesn’t mean you have to be disrespectful.

HH
Hateem Hassan 1 year ago on Google
( 5 out of 5 )

There’s a lady called Tracey Wood at this dental hospital and she is the most caring, amazing, and respected nurse ever. She helped me while I was in pain! And gave me an appointment at my local dentist when they said there’s nothing till 30th June. Thank you so much Tracey!

JJ
J J 1 year ago on Google
( 5 out of 5 )

Just had a molar tooth removed yesterday 🥺had to leave feedback. I cannot thank the staff enough. No one wants a back tooth removed but I’m so glad it’s over. The staff were amazing, the girls are so nice. Asking if I was ok and the male …

MA
manwith apan 1 year ago on Google
( 5 out of 5 )

Excellent service and friendly staff. Went after I cracked a back tooth and part of it fell out :/ , turned up at 9.30 and was out by 12 after having a good inspection of my mouth, an x ray and then a filling. They are students but they are …

JM
James Murphy 1 year ago on Google
( 5 out of 5 )

I went to the dental hospital yesterday in serious pain with my back tooth next to my wisdom tooth and what can I say amazing I first went private to get it taken out with no luck ( in serious pain with removal) so was recommended here …

PF
Paige Fisher 1 year ago on Google
( 5 out of 5 )

Fabulous experience yesterday.
Arrived at the dentist in absolute agony after a failed emergency appointment at another dentist in the morning. …

M�
Michelle “What’s my name” 1 year ago on Google
( 1 out of 5 )

The attitude of the staff needs to change the way they talk to you. They think they are better than patients just shut up and take a long hard look at yourselves you aren’t perfect OK. Also there was a student dentist who did my daughter …

KT
Kate Tomaselli 1 year ago on Google
( 1 out of 5 )

Went here after a temporary crown on my very front tooth had fallen out, through no fault of my own, in a very distressed manner hoping for some support and advice. Only to be seen by a rude nurse who told me I have to go to my own dentist …

KO
Kevin O’Sullivan 1 year ago on Google
( 5 out of 5 )

My wife had an appointment at the dental hospital yesterday. She has been in pain for some time and was very worried about the prognosis. All the staff were wonderful, calm and professional. The doctor was very clear in explaining the …

JM
James Marr 1 year ago on Google
( 5 out of 5 )

Got seen to straight away, very good service,

SA
sarah agbiji 1 year ago on Google
( 1 out of 5 )

If it was possible to give 0 stars I would! I had contemplated visiting the dental school a few times just because I was always swamped with either assignments or upcoming exams I had to revise for. I have been trying to endure my toothache …

JM
Joseph Mackie 1 year ago on Google
( 5 out of 5 )

Went to my appointment today 5/10/18 and have to say my consultant, nurse and staff were excellent. A very big thanks to my consultant C. Mccarthy for being the first professional to take my issues seriously with genuine empathy and humbleness and actually listened. What a credit to the team. Many thanks for giving me hope.

T
Tara 1 year ago on Google
( 5 out of 5 )

I cannot praise the staff at Liverpool Dental Hospital enough!

I went to have a wisdom tooth extracted. I suffer with anxiety so I was …

GB
Guest Browser 1 year ago on Google
( 5 out of 5 )

Excellent facility, 7-8th visit (due to unlucky mouth structure) and every visit has left me feeling confident that I’m being dealt with by exceptional people- not afraid to go the extra mile for you and ensure that you are as comfortable …

LS
lifty swifty 1 year ago on Google
( 1 out of 5 )

The dentist who saw me was excellent, knew exactly what he was talking about, however the dental students on the bottom floor asking covid questions were beyond rude, a group of about 8 of them asking me if I’ve had symptoms or tested positive etc, a group of 8?? How can they be so daft 😂 …

CG
Chris Gray 1 year ago on Google
( 5 out of 5 )

Recently had to have a procedure in their surgical day unit and was terrorfied but the Dental surgeons and nurses couldn’t have been more helpful and went out of their way to make me comfortable. I honestly didn’t feel anything until the …

F
Francesca 1 year ago on Google
( 5 out of 5 )

Dr Gee and nurse Lindsay were really helpful as were the reception staff. As it is out of term time and there are no students there I thought there may be possibility I wouldn’t be seen but they spent a while sorting my issue out and I now feel a lot better.

JT
Jessica Thorne 1 year ago on Google
( 5 out of 5 )

No stone left unturned, various x-rays and a referral, all in good time too! Liverpool dental hospital has a dedicated team of staff & students. The city is lucky to have it.

NS
Norma Sutherland 1 year ago on Google
( 5 out of 5 )

Many thanks to Dr Winston & team following a visit with my son on 6.10.17 to remove a broken tooth great job done by all & many thanks also to Ann Donnely & team to are visit on 3.10.17. …

JB
Joe Barrett 1 year ago on Google
( 5 out of 5 )

turned up at opening time on Friday morning needing a complicated surgery knowing I wouldn’t get one but without little choice of anywhere else to go. From the triage nurse, to the student dentist to the trainee oral surgeons and every …

K
Karl 1 year ago on Google
( 1 out of 5 )

Left feeling robbed of my dignity, hurt, ignored, patronised and treated with such disdain during one of the most vulnerable & trying points in my life. …

S
Ste 1 year ago on Google
( 5 out of 5 )

I was dreading going to this appointment as I knew I was getting a wisdom tooth out, and after a failed attempt of removal by my own dentist I didn’t think it would be any better here… However since the moment I arrived I was greeted by …

AG
A Gibson 1 year ago on Google
( 5 out of 5 )

Excellent treatment delivered by kind and extremely professional team of dentists, nurses and staff. We are so lucky to have this service here in Liverpool. Thank you for looking after me today.

E
Emma 1 year ago on Google
( 5 out of 5 )

I can’t praise the staff here enough. I had my wisdom tooth out under conscious sedation. I was so nervous leading up to the op, I had sleepless nights and high anxiety over the thought of it. …

WO
Wallasey Ortho 1 year ago on Google
( 5 out of 5 )

Well done to Liverpool Dental Hospital for being rated as ‘Outstanding’ by the Care Quality Commission. This is amazing! We work with members of the Dental Team in Liverpool and support everything they do. Keep up the good work.

ED
Ed Dickson 1 year ago on Google
( 1 out of 5 )

First receptionist at entrance, face like a slapped a**, second receptionist is on her break apparently, meaning i just have to sit and wait while 2 other reception desks can be of no help to me they say. Thought this place was NHS? Surely …

KF
Kayleigh Fitzpatrick 1 year ago on Google
( 5 out of 5 )

They were lovely with me I was really upset and scared and they made me feel better and thst I was going to be ok can’t thank them enough ❤️

JD
Joshua Donkin 1 year ago on Google
( 5 out of 5 )

Very nice people and very understanding

PM
Paul Mcwilliam (Paul100359) 1 year ago on Google
( 2 out of 5 )

Everything is slow. Especially the pharmacy.
I’d love to see these people working in the automotive industry. They wouldn’t last s day. …

KG
Kerry Garner 1 year ago on Google
( 2 out of 5 )

My son has been under the dental for nearly 2 years.Backwards and forwards was a joke with my son ,who has adhd and no body understands the challenges I have to get him there in the first place.Never missed appointments ever,and I mean …

JD
John D McInally 1 year ago on Google
( 4 out of 5 )

Student dentists are lovely. However, some of the tutors should remember that a human being is sitting on the chair when checking work done. I was made to feel extremely awkward on a few occasions.

FP
Frank Porrino 1 year ago on Google
( 5 out of 5 )

I called the dental hospital over concerns for my dad and his last tooth causing him pain, he has had a few teeth removed over the last 18 month or so, he was referred by his dentist to have the tooth removed, this would mean a wait if …

MI
Mahendrarrajah Irasiah 1 year ago on Google
( 4 out of 5 )

Royal Liverpool dental hospital staff (Dentist , nurses ) have been doing better than Covid -19 period . If they take us permanently who have not NHS dentist good. I do not know, why the dental treatment very expensive in EU ,USA and UK? .M Rasiah

JS
Jay S 1 year ago on Google
( 1 out of 5 )

Very poor service. Either the website is not accurate or the staff are just looking for a way not to treat you even if your sat in front of them with a swollen face. I was made to feel stupid and not very welcome which is not a very nice …

F1
Falstaff 1893 1 year ago on Google
( 1 out of 5 )

Absolutely Horrendous Place to visit The staff are so arrogant its a joke & as for the students you may as well be treated by a team of zombies as a majority of them are only interested in Qualifying & then going into Profiteering dental …

GF
Gemma Friday 1 year ago on Google
( 5 out of 5 )

Brilliant dentist hospital dentist and nurses are so helpful and friendly… I’m a severely anxious person and I wasnt able to be sedated the day of my app but these lovely staff all helped me be calm and treated me so kindly best dental care I’ve ever had and do everything at your pace. 😊 …

PA
Pauline Allen 1 year ago on Google
( 1 out of 5 )

Virtually impossible to get through to a human being left 2 messages no response, finally got through 4 days later transferred to wrong department, held in a queue several times for a long time very frustrating as a professional trying to help out a patient. Poor response to query.

KS
Katerina Suvarsha Slezakova 1 year ago on Google
( 5 out of 5 )

Amazing experience. The students are professional, friendly, knowledgable, caring. I definitely recommend visiting them.

MC
Mia Chalmers 1 year ago on Google
( 3 out of 5 )

my arrival wasn’t great having to get 2 buses and when i did arrive i was waiting in the waiting room for 1hr and 30 mins never felt so bored i didn’t have anything to do because my phone was dead and they said they would call me back and …

J
Jessica 1 year ago on Google
( 5 out of 5 )

Amazing service caring staff quick treatment five stars

JM
Jessica Mcauley 1 year ago on Google
( 1 out of 5 )

Before the virus i would have given five stars, however ive been left with a painful lump the size of a pea in my mouth for over 4 months, been forced to remove a cyst myself and been left with broken braces for 2 months. I get that the pandemic makes things hard, but that doesnt mean you can neglect your patients

C0
Chris 0151 1 year ago on Google
( 1 out of 5 )

Wasted 3 years here to just be sent back to my dentist with teeth worse than they were before.
They promise specialists and you end up being butchered by a student

MC
M Critchley 1 year ago on Google
( 1 out of 5 )

Went here in severe pain, waited for almost an hour, only to be told no one was available to see me, very poor set up. Was advised to come back after bank holiday with no guarantee of being seen.

MB
margaret Burrell 1 year ago on Google
( 5 out of 5 )

The students are professional and through, really good experience dentures fit perfect x

IB
Irina Beattie 1 year ago on Google
( 5 out of 5 )

Thank you very much for the help and treatment i’ve received. A very attentive staff here. The students and tutors have done a great job. Thank you!

MW
michael woodyatt 1 year ago on Google
( 5 out of 5 )

Had full top arch build ups today really amazed with the outcome amazing staff so polite 😀 …

MV
Maz Valkass 1 year ago on Google
( 5 out of 5 )

Seen relatively quickly, aseptic techniques adhered to very well. Impressed with the consultation I saw too

DB
David Burke 1 year ago on Google
( 5 out of 5 )

Went last year great need to go back but ok staff were great 👍 …

MM
mark moseley 1 year ago on Google
( 1 out of 5 )

Bad dentist Francis O’Neil speaks to you like dirt all my bones have come out and I had it confirmed by olly and Darin who are good I wouldn’t go there men have a thin bone that runs across the top of your mouth mr lee in the dental pulled it out be warned there trainersnot good dentists

JP
Johnny Phillips 1 year ago on Google
( 5 out of 5 )

excellent got seen to same day with abscess from bad tooth and had extraction great after care

PS
peter smith 1 year ago on Google
( 5 out of 5 )

Excellent professional staff

FM
F MC 1 year ago on Google
( 1 out of 5 )

Very poor patient service by the initial triage staff

MO
Marcia Owens 1 year ago on Google
( 1 out of 5 )

Be advised to come here by another dentist ,Just to be turned away.

SS
Steven Sutherland 1 year ago on Google
( 5 out of 5 )

SOUNDS MAD,BUT I WAS HAPPY 2 HAVE MY TOOTH OUT HERE,BEEN HERE 3 TIMES IN 10YRS+HAVE ALWAYS BEEN DEAD NICE+ALWAYS MADE 2 FEEL WELCOME+NEVER LEFT 2 LONG 4 YA OPPOINTMENT 5/5 4 ME.

JM
Joanne Mcadam 1 year ago on Google
( 5 out of 5 )

Didn’t wait long. Lovely welcoming staff

ZL
Zoe Lynch 1 year ago on Google
( 5 out of 5 )

The royal liverpool university is a nest place you need to open the door at 8.00 the staff your nest and care

PM
Philip Moreton 1 year ago on Google
( 5 out of 5 )

I was very well looked after and very pleased with the service

WW
William Wohlforth 1 year ago on Google
( 4 out of 5 )

Very helpful my daughter was seen to quickly

FD
Fiona Dickinson 1 year ago on Google
( 5 out of 5 )

Staff and students great with my 7 year old daughter

PL
Paul Leake 1 year ago on Google
( 5 out of 5 )

Free dental treatment, nothing else to add

SN
Sue Nickson 1 year ago on Google
( 5 out of 5 )

Perfect service

SJ
S. J. Baybutt 1 year ago on Google
( 5 out of 5 )

Good in emergencies

AE
Abdul Eneser 1 year ago on Google
( 3 out of 5 )

Great services

BG
Brimah Gibiliru 1 year ago on Google
( 1 out of 5 )

Vile place

YE
yazen Essam 1 year ago on Google
( 5 out of 5 )

My experience in the dental hospital was wonderful because I had a tragic experience with some dental clinics and t …

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