Rutland County Council reviews

Bins haven’t been collected two times in a row! Reported and ignored.

Had two council workers to see my elderly mother who has come out of hospital today and the woman got right in my mothers face then took her face mask off and got right in her face again I hope she does not get covid what a disgrace

I received amazing service from a gentlemen today who was on the reception team.
He was so polite, dealt with my enquiry and had no problems at all. Best service I have received from Rutland County Council

Very poor service, consistently abandon emptied bins in middle of shared drive, even in road itself resulting in elderly neighbour having to stop car in road to move them so he can park when we are not around to do it. Reported to council numerous times without improvement.

Recently moved to the area and had to register for council tax and a parking permit. Everything was processed quickly and efficiently. Staff were easy to contact and friendly.

Tax up every year, services reduced every year. No pathways are being cleared, bins overflowing. Closed office very little help but hey its covid rite?

Typical Rutland council. Post out new green bin licenses the day before bin collection so waste operators don’t collect as people haven’t had time to put the new stickers on their bins. …

Appalling service after refuse truck damaged verge near our garage. They have not done anything to stop it happening again and have not done anything to repair the bank. Communication is very poor.

Well done with the booking system for the N Luffenham Civic Amenity Site. Easy to use and quick. Well done RCC.

Always Shown as one of Rutland County Councils Poorest Performing Departments.

Private Eye …

Quick response to my call, after loosing my council tax form. All sorted

Failed to collect sofa after we have paid for it to be took away

Very good customer service and quick responses. Always helpful when possible

Answer Your Phones please.

Friendly and sorted the issue when i got through after two redials however.

Dreadful!!!!!!!