Ryanair reviews

I understand its a low cost airline and the seats wont be comfortable etc but it is really becoming disgusting and gross. The plane and seats are so dirty and gross. Really allowing a few extra minutes for the staff to clean would not be too much to ask as a customer

Worst air travel company ever. I clicked 11.02 flight 3 times. It ended up booking it for 11.03, regardless showing 11.02 on screen before confirmation. Too bad I did not make screenshots. No way to resolve it. Only bots and obvious action …

Dreadful diabolical airline. We checked into Marrakech airport, checked our bags in and waited at the departure gate, flight got delayed by several hours due to staff shortages. Then eventually the flight was cancelled and after sitting in …

Cheap airline i.e you get what you pay for ,but costs do add up for any extras! A small bag is allowed on board at no extra cost i.e if it confirms to regulation size! Despite conforming to this rule several passengers did not bother ! No …

Missed our flight thanks to their incompetence. Arrived 2.5 hours earlier to check in, only 2 people working at the check in desks… one desk occupied for 1hour by one travelling family. Instead of opening another desk they kept going with …

Can’t fault the airline, staff very friendly. The seats however are very uncomfortable for the 4 hour flight and had to stand up a few times. Sometimes you couldn’t understand what the staff were saying on the speakers due to the face mask they were wearing. All in all a good flight but the seats be warned are not comfortable at all

Amazing employees! Well except for one woman that kept me, a disabled kid that was starving standing up for 20 minutes while she was talking to her colleagues and joking around about coffee!? Thought flight attendants are supposed to be …

Less than 1 star , they let me miss my flight just to show off
No customer service available on the phone.
I hate this company, no more wanna use their flights. Staff must be changed, they should not work in the airport. No airport like man airport.

Well, we were flying from Manchester back to Madrid. Our thoughts were that the flight would be shorter in time and distance than the Ryanair queue to check in 👇👇👇👇👇Just two prople on the check in desks, can Ryanair actually sink any lower …

Very rude staff of RyanAir at the Manchester airport, I lost a flight and I just needed my bags back one of the women couldn’t be more rude giving my bags back, it doesn’t cost to be polite.

Missed the flight due to Ryanair previous flight was late + 1.5h waited for luggage. ryanair did not help and offered to pay full price for ticket next day. beware of that very low service company. …

Ryanair… It is what it is! Low cost Airline, no frills but never let us down yet. Hence the 5 stars. Keep up the good work!

Just avoid, don’t get swayed by low airline fees.

Flight cancelled 30 mins before take off, what a joke!!

Shocking service. Arrived within 1 minute from boarding closing, checked bag on the flight already, transfer bus outside waiting outside full with people.
Wouldn’t let us and 4 others through. …

“PROFIT BEFORE CUSTOMER CARE”
My friend and I booked flights 11.01.20, BEFORE covid, we were due to fly 12.09.20 but the governments advice changed that day to essential travel only and 14 …

If you follow their policy, you should have no problem with them. I would only use them for short break holiday flights and not for 2 week long break flights. I have never experienced a cancelled flight before so can’t comment on that. …

With them saving money and only flying from manchester or Stansted, you would think they would be able to put on a decent service. Not a chance. Just walked to one of the furthest gates at terminal 3, just to learn its going to be late. Let them blame it on covid and lack of staff. 🤔🤔 …

The flight experience when you get on the plane is fine but the customer service in the run up was awful. Everyone knows that the entry price is hiked up with hidden extras but we had a problem with seat bookings where we were separated from our child and they couldn’t care less, doing nothing to help.

Worst costumer service, canceled phone talk by saying you said order number incorrect, stand in a lane again, and ive waited in a lane for a 1hour, she gave me only 30sec to talk with her :), i had correct reservation number next to me, but she didnt let me to tell this and canceled phone talk like im a trash for her

Ryanair will never get any custom from me or my family ever again. Their customer service is atrocious and so is their refund process. They basically forced me into paying a €110 fee because i couldn’t check in on time but these deceiving …

Please can you improve your environmental policy online (there is so much waste of packaging: I asked to put my tea in my takeaway cup to save the environment but they threw away a paper cup to give me a tea bag which seems ridiculous) …

Flight was fine but a huge reluctance to get some passengers to wear their face masks during the flight to Manchester from Alicante on Monday 31 August.
A great concern when trying to prevent the spread of Covid-19. …

Had 4 flights with RyanAir in the last 4 weeks and they were brill. All pretty much on time staff very courteous. Had bad experiences in the past, but have they turned the corner? Hopefully. Lets see.

Had the unpleasant experience of being told to “Get out of the line” and gestured off with a dismissive hand gesture! by a very rude obnoxious older member of staff, would never travel with them, she needs a course in customer service, most …

I bought priority boarding and when i got there was told the bag was too big even though I check the bag size and it is the same as their babbage allowance. The staff do not care about anything except that you pay. I told her that the bag …

Worst airline going. The hierarchy at this company treat customers, and it also seems staff in complete contempt. They might be cheap, and you may expect it, but try flying with Jet2 or EasyJet, they’re just as cheap but treat you like the …

Awful experience every time I’ve flown with these. That really is it now, I’m never going to fly with them again.
The staff treat everyone like cattle. They spoke to several passengers like dirt …

Terrible experince with more than half the passengers not wearing masks and flight attendants just giving up on people instead of having them removed after repeatedly removing the mask.
Avoid at all cost.

Cheap and cheerful, what more can I say? They get you there, sometimes on time but for the price paid, how can I moan?

Although Ryanair offer cheap flights and the ability to check-in online via their app, unfortunately, that’s as good as they get… €9 Euro’s for a coffee and a chocolate bar… no thanks! …

Avoid this company! Waited 4.5hours for our plane and they even didn’t pay compensation for this !!!

Worst experience ever. Starts with the awful app. With all the Hidden prices. Continue with the ground service in the air ports, the un happy and rude air crew. First and last time. Good luck.

Basic very basic

MAN T3 to TFS positives they offer a good food service/selection. …

Staff can be genuinely rude and unhelpful. Also Ryanair need to make it clear that a 20kg bag is not included in your package unless you add it like every other airline ever. Had to pay the £50 for my hold luggage because the information I received was vague and unclear. Consider flying Easyjet

Absolute disgrace on so many levels. Honestly don’t know where to begin so I’m gonna end it here too. Ryan air sucked all my remaining energy to write anything.

Unprofessional, filthy plane, couldn’t care less attitude. I fly almost every week. Unless I have to I avoid Ryanair at all costs. The plane I am on this morning, the 0640 service from Manchester to Hamburg 25/06/18 was delayed 40 minutes …

Worst customer service on the planet, for some reason they just can’t admit when they’ve messed something up, took me 3 days to finally sort a luggage issue out which was their fault. Of course not before trying to charge me money for their …

Not hated but too much hassle ok if you want to fly with no luggage no special boarding or designated seats would only use if I could not find another airline flying to the destination I wanted to go to

A despicable £50 pound charge to check in at the airport if not 2 hours before flight. It was not made clear at booking, did not receive info email. Customer services couldn’t care less. Profit scrounging unethical operators that hold their customers in contempt.

Ryanair is officially the worst airline. I was 5 min late for online check-in. And I had to pay 55 pound to get my boarding pass .The Manchester staff laughed behind my back when i walked away. Awful!

Quite fast to day 02/05/22
Drop bag 5mins fast track 8 mins .very good no queues Happy days

2 hour delay, cramped uncomfortable seats, cabin crew up and down like to yo yos peddling perfume and unappetising meals. Not a pleasant experience.

Only two people on check in on the way there took over 1 hr to check in, staff rude, coming home we had no access to printer to print out boarding passes coming home, tried before we left and couldn’t, never received a txt to tell us we …

The layout of the check-in area could be slightly clearer but the staff were very helpful and I’ve now had three very successful flights from this terminal with Ryanair in the past year.

Nice company and nice staff only trouble was you have to make sure to clock in on the app before your arrival at the airport or they charge you a fee to check in again.

Rude staff, long queues and unable to ring up flight and also cancelling the call absolutely disgusting services and oh yeah the plane leaving without its passengers ; ryan air on a whole should be ashamed of themselves as most other flights cancelled none or they waited for their passengers .

Ripped off re “luggage”had to pay an extra £58.00,PLUS made to sit apart from my partner,AND the air hostess kept bumping into me as I sat mid aisle,,NEVER USE Ryanair again..0/10 …

Number no longer in service
Terrible service

Got charged £110 for checking in at the check in gate instead of online, what happened before online check in???? This is a disgrace and outrage and I will not be flying Ryanair again.

Cancelled flight 9 days beforehand reason: covid restrictions,

Restrictions have not changed for destination country…

Terrible service, absolutely shambles of an airline! Will never fly with them again!

Dirty. Planes are not cleaned between flights. We need to wait long outside (cold in winter) before the crew even boards the plane!

No problems, no delays, straight through on the plane no messing. All the horror stories you hear aren’t true. Thank you

The Worst airline ever with rude staff telling lies and excuses to stop flights in order to make people pay more money by stopping people boarding with ridiculous excuses and fees on top

Rude staff, long queues, despite having hand luggage only still made to check baggage into the hold (sort of defeats the whole point, eh?). Don’t bother flying with this airline from Manchester

The plain to Madeira was broken and we stuck inside the plane on the airport.

Ryanair generally does what it says on the tin, cheap passage to your destination of choice. No complaints.

The worst Airline ever. Very very bad.
You have to pay 550kr / person if you do not check in online.

Awful service, rude staff, I will never choose this airline never again

Cheap flights and great service

Worst ever strongly not recommended horrible service absolutely shocking!

No more !!!!!!! You shut pay people for travel with Ryanair. Bad bad bad

I’d give it minus stars if I could!!

Utterly shocking.

Great value for money and the staff always go above and beyond.

its Ryanair hardest landing ever

Bad seat quality and landing was awful. So an all round horrible flight

Flight delayed by nearly an hour, then we landed in Manchester and had to wait 30 minutes for steps to arrive so we could get off, atrocious.

No stars just awful. I hope they go bust

Terrible selfish money making machine, which does not respect danger of Covid but spread it around.

Ok for the price this plane was real cramped the last time was much more spacious

Fantastic service on my flight.

Awful, 6 hours delay for a 1.5 hours flight. No explanations.

It’s actually not a good flight but its so cheap that its worth it

Ryanair well what can you say thats not already been said

They stole my money from my bag

Quite rude and unprofessional sometimes

for communication , for covid refunds

Very bad customer service .

Late to arrive, the plane came at the time it should take off. There is no special line for children under five years, the whole flight will have selled priority, therefore usless!

I recently had the pleasure of traveling through Dublin Airport, and I must say that it exceeded my expectations in every way. From the moment I arrived until the time of departure, this airport provided a seamless travel experience that …

Dirty aeroplanes. Rude staff.
Three million ad ons for flight prices.
Would upsell me their nan if they could.
Aeroplane says on time when it’s not.

As a frequent traveler, I value efficiency and often opt for carry-on luggage to avoid long lines at check-in kiosks. On a recent Ryanair flight, I was prepared for the additional step of a visa check to print my boarding pass, which was a …

Absolutely the worst customer service I have ever had in my life. Front desk with very bad attitude and talking in a bad way. I do not recommend Ryanair at all even if it is the cheapest airline.

The most appalling airline known to humankind. They have utter disdain for their own customers. Do not fly even if they paid you. Avoid like the plague.

Absolutely useless. Made me pay 55 euros for an airport check in even though I can never check in online due to a required visa check at the airport

The worst Ryanair staff ever. The “lady” was just screaming the same sentence at us and did not even let us or any other customers finish a single sentence. Very angry person, really shouldn’t work with people at all. She was screaming at everyone so much it made most kids from our flight cry.

Ryanair more like delayed air – only fly with this airline if you like waiting extra long at the airport, queuing for long periods of time and being hot on a plane because the air never works

It took 4 phone calls ,3hs in total on hold to be met with only 1 staff member able/willing to help . One accused ne of shouting at her when I didn’t even raise my voice

Yesterday the flight was delayed by 2.5 hours. Instead of 10pm we landed at 0.20 am
In return they gave us a 5£ voucher which is nothing according to we had to take …

Can’t give 5 stars a you know it’s not luxury class airplanes but if you looking to safe some money it’s you company to flying with the good

FR1926 02Dec. Horrible experience with Ryanair at Dublin Airport. New policy with carry-on bags ended up with more that 75% of passengers purchasing Priority Boarding to be able to take bag on board. Plus disaster during board, standing on …

Hard to do any travelling without them really! When they work they’re fine!
Had problems with their app recently meeting to check in at the airport. It worked ok with no extra charge. …

Today I had a 1 hr delay on my flight, luckly the next one I booked with a nice gap. Alao the luggage policy is getting ridiculous!! Soon you’ll be able to get on board with a wallet only or u pay extra!!

Last time when I flew with them I said never again. Then after few years, due to convenient flight times, I bought the thicket again and gave them another chance. What a mistake 😅. Both departure and return flight were delayed for multiple …

Horrendous! Tried to check in both on the website and on the app, neither of which worked and said I had to pay a 35p fee because I had booked via sky scanner. When I tried to make the payment I was denied access to the payment page meaning …

Only 2 starts. Mosty for overbooking policy. Remember if you have a ticket doesn’t mean you will fly.

Thanks Ryanair for ruining our afternoon. Starting off with a short 45 minute flight being delayed an hour and a half, it then became fun with a flight attendant named Katie. We purchased 2 carry on bag fares for our oversized backpacks and …

Serious illness exceptionally gets a full refund, it is written in Ryanair policy: article 10.4 …

I’d like to thank the staff that helped me in a wheelchair , I suffered a bad back injury and went to Spain for an operation , they were so kind and helpful ….

Arrogant, rude and aggressive staff
Low efficiency, took 2 hours for a queue of 20 people
The only bonus you can get from Ryanair apart from a cheap ticket is a free humiliation.

One star is incredibly generous for this bunch of cowboys. I don’t waste time to explain what happened, anyone knows you’re arrogants, disrespectful and above all robbers.

Single handedly, the worst flying experience of my life. Avoid this airline like you would avoid COVID.

Less than one! On my way to Dublin I could NOT check in on the App without paying for seats and had to check in at the Pisa Airport. On the way back, they CHARGED me €55 for checking in at the airport and told me I should have done it on …

The most most terrible, the worst customer service in the world!!
I’d rather spend more money on other flights!

The worst airline, with the worst customer policy’s I have ever experienced in my life. Avoid this airline and company at all costs. Even there own staff do not speak well of working for Ryanair. I’m deleting there app from my phone. I am …

Won’t let me put 0 stars worst airline company going glad it wasn’t me paying for my flight or I would be asking for a refund. Delays after delays and not even 1 bit of information to why or how long

Cancelling flights but manage to leave 8 minutes before they have to pay compo. Budget ‘cheap’ airline with stinking dirty planes that appear to get cleaned once a week. …

Very slow customer service. They made us wait for about 30 minutes in the check-in line.

Delays on either side of trip. Massive ques in security at Dublin airport. Cabin crew not friendly via Dublin to Glagow, but coming back couldnt fault the cabin crew much nicer staff and very friendly. Security very fast. Enjoyed trip more coming back eventhough there were delays.

Basic price is cheap, but it can get quickly expensive if you need to check-in bags. Also they make it purposefully confusing to know if you can check-in your bag or not so you have to pay extra at the airport.

I have been verbally, emotionally and financially assaulted by an agent at the gate who took my passeport hostage and refused to give it back to me unless I either paid some unjustified luggage fees or didn’t board the plane. …

Absolute lowpoint of airline industry.

Short european flight delayed conveniently by 2 hours 50 minutes so they do not …

Yeah flights may be cheap but it will be double or triple time, as there is always delays…
They have no shame, as they don’t care for bad reviews or client’s opinions

Worst airline every. I would not fly with this airline as they are very rude and disrespectful

Delayed as always when flying in the afternoons… what can I say – in my opinion the worst operator in Europe.

Ryanair would not refund, or even consider a voucher for a later flight, when my daughter could not get out of Heathrow during the excessive heat debacle. I wasted my time for hours online, and even went to the ticket counter at the Dublin …

The Worst company I ever flied in whole my life…You must to pay for everything…be careful with the checkin-in time…they can charge for delayed check-in and it’s expensive

I really hope you go to bankrupt! No respect for customers at all!! Better pay more in other flight companies than this cheap ALWAYS LATE service. 2 hours delay tonight!! I’ve never seen something like that!!!Not talking about the bags …

Terrible experience, flight was overbooked and I had to wait 16 hours. Still waiting 1 month later for an replies to emails on submitting a claim. Website doesnt work and I have emailed 14 times and no reply ;(

Double booked seats. Not the greatest start for small children’s first flight.

Rude staff on board the flight. Still a hassle to deal with. Avoid at all costs

Have ever Ryanair flight without delay ????

Good price for the service, but EVERY single time I’ve taken that company planes, they were late…

We were not allowed to land in Memminghen airport because it was after 10pm last June for our holiday. I was with 3 children, one sick diverted to Frankfurt Hahn which required 5 transfers overnight to get to a two day trip to Legoland we …

The flight was seamless and the sights and sounds were breathtaking. The journey was pleasurable and deserves the 5 star rating. I recommend Ryanair and applaud the wonderful service.

Sadly they are still around.
– They hang your calls and chats when they just don’t fell like keep assisting you. …

They definitely are a LOW cost airline. They don’t make Last Calls. I lost a flight because of this. They change the boarding gate a loooot so you gotta be very careful. The plane is most of the time a mess.

Had very bad experience with Ryanair staff in Riga, Latvia. Flight FR 1977, date: 19/032022. Gate C20
Had my hand luggage up to required standard when arrived to Latvian airport. …

Most dirty Airline ever.. Don’t clean their plans!

Ok I know Ryanair flights are cheap and we all know about the tight space and the added expenses but this is the first flight I have ever taken that’s been so dirty! Wish they would take extra time to give the airplanes a proper clean in …

Departure: Staff at boarding gate where particularly gruff. Having been scanned and admitted we were left waiting on the tarmac for staff to allow us up the steps onboard it was particularly cold that morning. Wondering why we were admitted …

Staff were rude and made me pay extra for my carry on bag. They randomly picked a few people at the back of the queue and gave us all a completely different excuses… I have used this bag with them loads of times and never had an issue. Its honestly a small carry on bag.

Nice company to fly.

Buy Aer Lingus or whoever else does flights in your country.

They cancelled our return flight before a group of 4 of us flew out. Having …

Bad service, its so hard to get money back, flight was cancelled by the way

Disgraceful service today. Staff rude and aggressive. Would not recommend.

The worst airline on this planet !

They obligate you to pay 0.35€ in order to make an eu261 claim ! …

My phone broke so I couldn’t check in to my flight on time. They refused to listen and charged me €55. I had €60 in my account. This was their response: …

I am only giving 1 star as I can’t give it zero, worst air line ever, they refused to let me fly saying I need a visa although I didn’t need it, tried to explain it to them so many times but they refused saying they contacted immigration …

My review is based on flight no. FR9431 from Ciampino, Rome, to Dublin on 17/08/2021. Two simple incidents that will make .e think twice before booking my flight with Ryanair next time: …

No social distancing .To where I was going the flight times weren’t ti good..Really early or late. I was only going to England…I know they want a turn around service but I still find it hard how they have you standing waiting and the plane is only landing….It must work well for them the flights are always full

Lovely flight on time friendly cabin crew

The experience was horrible. How come that in the conditions of COVID-19 world pandemic and constantly changing rules of travelling the company has such a burglarious refund/change policy and such an untrained customer service?! Don’t ever …

Everything is dirty at the plane, they are always late, always getting worse and worse

I had my suitcase stolen and lost. When they delivered my suitcase there were a lot of stolen items. They stole my perfumes and a luxury bag. Nobody gave me any refunds.

Been trying to get my suitcase from Ryanair that was left behind in Dalaman, it’s been a week now, l even spoke to the supervisor which is Monica but l still haven’t heard from them, it’s so disappointing, l have medication in my suitcase that l need to take on a daily basis and these people are not helping at all… Disappointed

If you are an unusual fun amateur, just fly with them at least once.At the gate q , you’ll be checked to the morrow about docs ( passport,eu cert, pcr, locator)and they give you a little piece of sheet like a proof that all your docs are …

It gets me to where I want to go. And it’s cheaper than the rest of the airlines.

I GIVE THEM ONE STAR BECAUSE I CANNOT PUT 0!!!!!

Out of convenience, my partner and i settled on Ryanair for an outbound flight …

Always, always, always late. At least they’re consistent with something.

Worst airline in the world. I fly for a living and these are by far the worst I have encountered. Booking with them will only cost you time and money and stress. Avoid at all costs and chose your destination on othe airlines that fly there.

They sell you tickets for aircrafts different to the ones you’re going to fly in. Thus, they sell you inexistent extras such as extra leg room, extra cabin baggage, all bullsh&$”! No customer service, no help at all. Worst flight experience ever. Not recommend at all

Round trip to reus for a break ,no problems either way. Even the luggage came with us.

Did not find this location. Should be at the same address than my refund, but where ???#wheresmyrefundryanair

Dreadful customer service, I am now waiting for a refund for Two flights since May 24th. I have emailed, called, online chatted and made a complaint but they have not responded to any of the above. I would not recommend Ryanair to anyone until they improve the way they treat their customers.

Awful experience now waiting 8 weeks for a refund for a flight that THEY cancelled. They told me originally I would be refunded within 7 days as that is the law but still no refund. They don’t respond to emails their customer chat boys go …

5 hours delay as usual! Ryanair is the worst company in the whole world! Sorry guys but it’s better that you close!

Great value, no doubt about that.

But they no longer deliver on their “arrive on time” promise. Since the …