Volvo Cars Cardiff reviews

Bought my car in Mon motors Volvo Cardiff and got a very good customer experience. Staff are very friendly and they don’t pressure sell the car at all. I highly recommended this dealer to anyone planning to buy your next car….. 5 star to you Mon Motors Volvo.

I visited several dealerships, but I bought a Volvo. The reason I did was obviously impacted by the brand and product, but the deciding factor was the superb service I experienced. Justin supported me from the moment I walked in. He was …

Very good service from Mon Motor (Nick J. dealt with). Ordered a new Volvo in September. The purchase itself was very straightforward. Was guided through the options and what would suit the car best and what the pitfalls were of certain …

We bought our new XC40 from Mon Motors last week, and couldn’t be happier with the service we received. …

We were very impressed with the Sales and Finance staff at Volvo. They were efficient, helpful and patient and also the performance of the car was amazing. We chose an XC40 hybrid/electric. This car is known for safety and has many extras. …

Didn’t get very good service here. Manager seemed quite good so expect he will get on top of this. This is the Volvo new site and the first time I have used it. I paid for an extremely large amount for work, and spoken to with attitude on …

I bought my Volvo XC60 from Cardiff Mon Motor last week. I received excellent service from Justin. He was very polite and did not pressurise me at all for a sale. He was informative and patient, answering all my list of questions in a clear …

Outstanding customer service. Looked after us throughout the purchasing process. Kept us informed of the next steps and what was required to be done on our part. Couldn’t do enough. Thanks in particular to Dan. Great asset to the Cardiff Volvo team.

When I saw the V90 on the Volvo used cars website it ticked all the boxes in terms of age, mileage, condition and price but could I justify a 300 mile round trip to go and see and test drive it? I’m so glad I did. Everyone at Mon Motors …

Booked my XC90 for a software upgrade and was delighted with the service. Friendly staff and a comfortable waiting area, with refreshments (the upstairs of the showroom can get a little hot though 🥵 😁). …

This weekend I picked up my new Volvo XC40 and I have to say I am absolutely over the moon with it! I can also not stress enough how amazing the service has been from all involved in the purchase on my new car. …

Recently purchased a 2nd hand XC60 from Mon. Absolutely 1st class service from Justin. From the first point of contact, through to the after sales service, I can not rate him highly enough. No pushy sales, didn’t push other products, a pleasure to deal with.

We had been searching to replace our XC60 for a while, and most other Volvo garages had been quite unhelpful. However, when we spoke to Justin at Cardiff, he was so helpful from the start! Even though the car we had our eye on got sold, he …

I’m not an ardent review writer but will take a moment off to write about Mon motors Cardiff.
An exceptional set of people led by Gabe Masterson. …

Fantastic service from Justin Crowe buying my new XC60 – kept me fully informed throughout the process and really flexible and helpful when I had issues with my old car that I was trading in. Handover was really great, clearly explained …

Purchasing a new vehicle was made extremely straightforward with Justin and AJ along side us with clear advise and assistance.
We were reassured that should we have any queries in the future they would be …

I recently bought a Volvo XC40 from Mon Motors. I am delighted with the car ! Justin was extremely helpful and informative and the whole experience was very quick and easy . Thankyou .

My whole experience of buying my used XC40 has been an absolute pleasure. Justin Crowe at the Cardiff branch made sure each step of the process was super smooth with clear communication and his proactivity. …

Lovely car, great staff, very pleased. Was looking around for a Volvo and paid Mon motors a visit. Chris was exceptionally helpful in providing me with the information that I needed to help me make the right decision. It was not a hard sell …

Avoid for fact, they great until you pay deposit , collected Volvo of them driven 190miles back to London contacted them that car is not quality enough noise level it was almost like you will stand on side of motorway and comfort of driving …

From enquiry to delivery of my car, service was exquisite with excellent communication on the process involved. I highly recommend Mon Motors Volvo Cars Cardiff.

It was a pleasure doing business with the team at Volvo Cardiff, Justin our main contact was superb. We are return buyers and will certainly continue to be thank you all 10 out 10.

We recently purchased our car from Nick Jago at Volvo Cardiff.
Nick delivered a seamless service from start to finish.
He kept us updated throughout, was professional, friendly and very helpful. …

I have bought a brand new volvo . The sales person was Justin Crowe. He was not only professional, but attended to every detail I required. He was so re-assuring and patient with me going from manual car to automatic but he was so helpful …

Avoid for fact, they great until you pay deposit , collected Volvo of them driven 190miles back to London contacted them that car is not quality enough noise level it was almost like you will stand on side of motorway and comfort of driving …

Excellent facilities whilst having my xc60 serviced in this garage, this morning
Completed whilst I waited, plenty of tea and coffee available in the spacious …

2023. New build facilities now 2024?? Annual service and MoT, including brake fluid change. Excellent job. Car returned washed and cleaned. Video of underside inspection by Technician, very clearly explained. Dropped off at 0905, ready at …

Just collected our new to us Volvo and have to say the service we received was more than five star. The day we purchased the car our salesman Nick was super helpful. Having never owned an automatic car before so we were very thankful for …

Bought my new (to me) V40 R-Design from here, lovely car. Thank you to Nick for making the buying experience nice and hassle free.

Absolutely delighted with our new XC60! Nick Jago made the whole experience relaxed but informed, and kept us up to date every step of the way. He was very knowledgeable about the Volvo range and specifications in order for us to make the …

My husband popped into the Volvo garage as he was looking to change his car. He was looked after by Nick Jago and took a test drive in a new XC60 and arranged for me to see the car the following day. Two weeks later after a fantastic …

Love my new car. The staff could not be more polite and helpful . They keep you up to date on the arrival of your car. I have had four Volvos and have enjoyed them all.

Had the pleasure of buying a car from Mon Motors Volvo Cardiff.

From start to finish the process was easy as communication was on point. We were …

From first walking into the showroom the local team were welcoming, helpful and considerate, and their friendly and approachable attitude quickly put us at ease. The local team took time to answer each question we had, including …

I have just taken possession of a new Volvo XC40, and my interaction with the salesman, Nick Jags, throughout the process was very positive. He was very personable and professional, and treated me courteously. On the basis of my experience I would have no hesitation in recommending Mon Motors to anyone.

Fantastic service from Mon Motors. Headed out last weekend to look at a Volvo XC90, on arrival at the car showroom was greeted by fab customer service from Nick Jago. Very rarely does my husband engage in conversations with a sales person …

I bought my Volvo V90 from Nick Jago, and from the first interaction to the collection of the vehicle was seamless. The entire team have been fantastic!
Nick was professional & approachable; I have purchased many cars from various …

Recently purchased a VolvoV60 from the dealership and couldn’t be more happy with the service received. In particular a big thank you to Nick for his ‘best in class’ service. This was a rare example of how customer service should be …

I bought a Volvo V40 from Mon Motors and the team were extremely helpful and accommodating. Meg and AJ bent over backwards to ensure as a distance buyer that I had peace of mind about the car before I made a decision. End to end they were just great. Love my car too. Would highly recommend!

Even though a review, I wanted to take this opportunity to thank Mon Motors Volvo Cardiff for their overall service and dedication.
I feel, Nick went above and beyond in his customer service and his comprehensive …

Highly impressed with the friendly and professional experience, from test drive, to ordering, to delivery and hand over. In particular, Chris Shepherd, who kept me up to date throughout the process.

I have just bought a used V90 estate from Justin Crowe of Mon Motors. It’s an absolutely lovely car, beautifully prepared and presented by Justin and his team. The whole process went very smoothly from buying the car, to administration, …

Excellent service from start to finish. I dealt with Nick Jago, one of their knowledgeable sales representatives, who was always available and accommodating of our requirements. They made the purchase of a used Volvo with a part exchange …

My Volvo XC40 received a four year service and MOT. I took the car in at 09.15 and received a call to say it was ready at 12.30. I was extremely impressed with the health check video sent to my phone. The car was returned to me in mint …

Very pleased with my new XC90 Ultimate. The air suspension and Bowers & Wilkins sound system in particular make it a truly luxury experience. Great finance deals and friendly helpful staff.

Excellent service, value and extremely helpful sales executives. Nothing too much trouble for AJ and Nick. Always answered emails and queries immediately. Would recommend. Enjoyed the experience of buying a new car. Very friendly experience.

This is the second time I have bought a car from you and it definitely won’t be the last this time I have to say that the service my wife and I received from Justin was outstanding professional and friendly and nothing was to much trouble with staff like Justin at volvo you will see us again.

Myself(Luke Bearcroft) and my partner visited to look at potential cars and were greeted by a lovely gentlemen Nick Jago. He was very kind and welcoming, we had a conversation of what we were wanting out of a car. He then showed us a few …

We very recently took delivery of a new XC40 B3Plus from monmotors Volvo in Cardiff , so new in fact, that insurance companies have had difficulty finding spevifucations .! The whole experience from first enquiries has been very …

Enquired about a car and had a very quick response. Christopher Shepherd was most pleasant, informative and not pushy. Pleasure doing business Monmotors

Absolutely first class service from AJ, Justin and Ross when I visited a few weeks ago. They had literally just opened the dealership and yet they were happy to help me with a problem on my previous car. I was so impressed by their …

Great experience purchasing a new vehicle at Volvo Cardiff! Nick was attentive to my requirements and knowledgable about every step of the process. When delivery day came all my little concerns I’d mentioned he had already taken care of before I arrived. Constant supply of coffee too! Thanks a lot!

Recently purchased an XC60. Really pleased with the car, it drives like a dream. The service was excellent too. Meg and A.J. were both highly knowledgeable and very helpful. Nothing was too much trouble. …

So happy with our new XC60. The car is wonderful and made even better by the top class service received from Mon Motors in Cardiff. Nothing was too much trouble and made the whole experience super exciting. Special thanks to Justin and AJ.

From the moment I spoke to Justin Crowe over the phone regarding the purchase of a Volve XC40 T3, everything went smoothly from the test drive to explaining all the cars functions. Even after delivery of the car there were follow up phone …

Nick the salesman

Called the dealer as my wife’s 2027 v90 48 month financial agreement has come to …

Bought a new car and collected it Friday. A J and Justin the salesmen were brilliant very helpful. For the first time in 20 years I changed from land rover to Volvo XC90 because of the deal these boys came up with. Look forward to dealing with them again in the future. Thank you for a good experience.

Great dealer, nice variety of Volvo Select cars. Recently got one, V60. Excellent service from Luke. He is a friendly, cheerful & well-informed Sales Executive. Thanks mate, you are a genius!

I popped in on Thursday to enquire about the new C40 electric car. Although I’m not quite ready to order one, Nick gave me all of the options available to me and showed me in depth how the car works. Wow, what a great car! Nick has arranged …

I came in with my mate to look at the XC40 and was instantly put at ease by Nick Jago. His knowledge and way of explaining things made choosing a Volvo a really easy choice. I was also introduced to AJ the business manager who made sure I …

Nick Jago at Volvo Cardiff (Mon Motors) has been outstanding in his help, support and advice whilst dealing with purchase of my new vechicle. Nothing has been too much trouble and he has been super effecient and the ultimate professional. A great experience all round thank you.

Nick Jago has been really great from start to finish. He took his time and found a car that suits us perfectly. We are so over the moon and can’t wait to start driving it! Thank you Nick, and Mon Motors – one satisfied customer!

Nick was very knowledge and provided me with varying options for my new car. A joy to deal with this sales executive after an afternoon trawling the others of Cardiff.

I rang the Dealership on behalf of my manager Lyndon Whitlock and spoke to Nick who couldn’t have done more to assist with my enquiry. Lyndon has asked me to post this as he feels Nick went above and beyond to source a car so quickly. He …

Great service and help taking me through everything patiently special thanks to Nick and Ajay(enjoy IPL final)

Had a problem with leaking into my 2009 car and expected to need new door seals. Tom helped me with identifying the source by thoroughly examining the car and providing advice. No parts sale resulted. Very analytical, professional and caring people. Excellent!

Fab service from Nik from Mon motors.
Made buying and collecting my new Volvo a real pleasure.

Justin was a top salesman and knew his stuff. He made the whole process easy and I now own an awesome xc60 which is such a lush car to drive and a safe family car that the girlfriend was also extremely happy for the purchase. Traveling in style from now on.

Recently decided to change our car for a 7 seater,after some careful consideration we decided to go with volvo cardiff Monmotors,we met with Justin crowe and from start to finish he was fantastic, not pushing in any sense just giving us …

Fabulous staff big thank you to
Chris Shepperd for his help and patience.
We are delight with the whole experience and look forward to enjoying our new car

We dealt with AJ and Luke at Mon Motors and we were impressed by both of them, from the moment we stepped into the garage. Incredibly helpful, efficient, courteous and a pleasure to deal with. We love our new Volvo. Thank you AJ and Luke!!

Big thanks to Justin and AJ at Cardiff Volvo who helped me purchase a V40. Answered all my questions with really great service and got the sale through in record time. Couldn’t have asked for anymore!

Delighted with the Volvo S90 we picked up this week. A big thanks to Nick who handled things very quickly and efficiently. Service was relaxed and friendly and the overall experience fantastic.

Outstanding service from Nick. Very knowledgable about the range and stock and could not do enough to accommodate a family throughout the entire process! Result was a great quality car and no hassle.

AJ ;GABE; AND MEGAN .what superb team. Friendly ultra professional and anxious beyond expectation to please. A brilliant deal that the team went out of their w ay to find for me.i thoroughly enjoyed buying my first volvo after about 25 audis

Great experience buying my xc90, Justin was excellent and a pleasure to deal with.

This was my first visit to the new Volvo location . wishing to book a service . Expecting nothing less than volvos warm welcome I was greeted by the staff who have been most professional I look forward continuing my association. With Volvo

I was So happy with my experience overall with mon motors volvo ,in particular our volvo representative Justin …..
Justin was extremely professional and thorough on our first encounter and …

Great service from the staff especially Meg who was friendly, attentive and made the whole experience of buying a car completely stress free. Would highly recommend Mon Motors to anyone. Splendid service!

Big thank you to Justin Crowe he is a real asset to Mon Motors , his knowledge of the products helped me and my wife pick the best XC 90 for our needs, well done Justin keep up the good work .