Sanctuary Bathrooms average reviews all over the web

4.7
Total Reviews 50

Average reviews from all platforms

Average Rating 4.7

Average reviews from all platforms

  • 5.0
    45
  • 4.0
    1
  • 3.0
    1
  • 2.0
    1
  • 1.0
    2
Sanctuary Bathrooms reviews breakdown:
Google
4.7
50

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50 Sanctuary Bathrooms reviews on Google

MC
Mason Cook 7 months ago on Google
( 5 out of 5 )

I have used Sanctuary after having a difficult time with another supplier. The two agents I have dealt with were absolutely fantastic. Talked me through everything I needed and even recommended products to us, and spoke to the manufacturers …

AS
Andria Socratous 7 months ago on Google
( 3 out of 5 )

Update from our initial disappointment: the company promptly reacted to the feedback and have progressed with our order and delivery in a very fast pace and with excellent communication. So all and all a bad start with a good ending. Thank you to Richard and Paul for helping us finalise the order and arranging a fast delivery!

TS
Toby Stephenson 7 months ago on Google
( 5 out of 5 )

Very happy with the product, but the service was where it stood out – their team happily answering quite a few questions, calling me, reassuring me and matching another competitors price. I’ll definitely use them for our next bathroom project.

RC
Richard Card 7 months ago on Google
( 5 out of 5 )

Highly recommended for customer service, Matt helped me order a Basin and Unit however a fault on the basin on arrival. Arranged a replacement in good time and now ready to be fitted. Definitely a team you can rely on 💪🏻👊🏻 …

SL
Sarah Lynas 7 months ago on Google
( 5 out of 5 )

Absolutely stunning customer service from our first phone call right through to after sales service at Sanctuary Bathrooms. We dealt with Tom Hudson all the way through our lengthy self-build process, he was there every step of the way to …

TC
Ting Chan 7 months ago on Google
( 5 out of 5 )

Fantastic team and 5* service
Ordered all our bathroom units, mixers and towel rail from sanctuary bathrooms and so glad I chose them over other stores. I’ve called them to amend my order …

AS
Ally Silver 7 months ago on Google
( 5 out of 5 )

I was really pleased with the service when purchasing the bathroom. I spoke to the showroom, ordered online and the delivery was speedy. Gave a 5 star review.
However, we have unpacked the toilet only to find that the product is not a …

NM
Natalie Merritt 7 months ago on Google
( 5 out of 5 )

I have been extremely impressed by the service from Sanctuary Bathrooms. I ordered a bath and a shower enclosure from them because they had a particularly good price on a shower enclosure I wanted. After placing my initial order I had to …

J�
Jason “Jay” Miles-Wynter-Pink 7 months ago on Google
( 2 out of 5 )

Genuinely appalling customer services

Ordered an expensive wall hung mirror cabinet on the 6th December from Sanctuary …

NE
Nick E 7 months ago on Google
( 5 out of 5 )

We visited the showroom in Leeds after a recommendation from a friend. The sales guy was incredibly patient and helped us decide what we needed. Nothing was too much trouble. We had a small problem with one of the items delivered which …

JL
John Lewis 7 months ago on Google
( 5 out of 5 )

Ordered a new bath online last weekend. Competitive prices, helpful service over the phone, arranged a convenient delivery day, and the bath and accessories arrived today as promised. Very helpful delivery driver from Evans Transport brought everything into the house for me too. Excellent service all round.

KM
Karen Matthews 7 months ago on Google
( 5 out of 5 )

I love this company. I am an installer and get all my fixtures and fittings from Sanctuary as I find that their service is second to none. For those local there is an excellent showroom with staff with exceptional product knowledge, for …

DD
Diana Dudley 7 months ago on Google
( 5 out of 5 )

Highly recommend Sanctuary Bathrooms.
We purchased a basin mixer tap for our new bathroom and vanity unit. It arrived promptly and in perfect condition. Sadly our vanity unit was too large for our …

AA
Ali Al Jumaah 7 months ago on Google
( 5 out of 5 )

Excellent experience usually prices are lower than other retailers fast delivery and hassle-free return. Only if they have wider range of product. I will defintely use them again.

SW
Sue Walker 7 months ago on Google
( 5 out of 5 )

Rang through on thurs 11 Feb spoke to Paul. Told him the shower enclosure we wanted. He checked stock and got straight back to us with delivery date. Had a phone call a couple of days ago to arrange delivery time. We had to go out for a …

L
Lalimino 7 months ago on Google
( 5 out of 5 )

Excellent service. I needed to add to my order and this was done very easily over the phone, avoiding to have to pay for another delivery. The team was very responsive and kept me up to date about delivery timings. All was delivered within a few days of ordering and it all looks fab

S
Sandra 7 months ago on Google
( 5 out of 5 )

Amazing customer service before and after purchasing . . the team showed great patience and expertise (dealt with Paul and Tom). Second bathroom I have purchased from them over the years. Nothing too much trouble. Show room has a wide …

SH
Simon Hetherington 7 months ago on Google
( 5 out of 5 )

Great customer service is something that we should expect these days, but Sanctuary went way above and beyond what I expected and totally deserve 5 stars. …

HB
Helen B 7 months ago on Google
( 5 out of 5 )

First class service – used them last year for my wetroom needs after travelling up to Leeds to look around their extensive showroom. Paul provided a brilliant service from start to finish. This week I urgently needed a bath mounted …

WA
waqar ahmed 7 months ago on Google
( 5 out of 5 )

Great customer service! Helped to select best bath suit combination for our fitting. Great quality products! Solid build quality and great quality finishes at a very good price! Highly recommend!

DT
Dave Thompson 7 months ago on Google
( 5 out of 5 )

I have dealt with this family run business on a few occasions. I live in York and recommend them to people as it is worth the journey. They are very professional and know the products. I had a manufacturer defect on a product and it was sorted the next day. Highly recommended company.

NI
Nazreen Iqbal 7 months ago on Google
( 5 out of 5 )

Fantastic service from Paul Wells who helped me choose a bathroom suite, shower screen and taps. Even though the store closed at 5:30pm, Paul did not rush me until I was satisfied with my purchase. I was very impressed with the service I …

DC
David Crawford 7 months ago on Google
( 5 out of 5 )

Fantastic service – how it should be. Family business with great customer service – so different from normal online suppliers – got the item next day after waited more than 6 days with no result from Victorian Plumbing!

PH
Paul Harkin 7 months ago on Google
( 5 out of 5 )

Really pleased with the Salesman Brett and the team. Wanted to do that bit extra for you and took a real interest in our plans and talked us through different options for our ensuite and bathroom. Very patient throughout the process.
Excellent service highly recommend.

JL
Jonathan Lewis 7 months ago on Google
( 5 out of 5 )

Very impressed with this company -Levy was very helpful and gave me an excellent service- Thanks Levy! They answer the phone straight away unlike most other shops! And were very reasonable on price – Highly recommend!

MB
Mohamed Bhamani 7 months ago on Google
( 5 out of 5 )

The customer service is second to none. They will endeavour to match fair prices, and if any of the items that you order have any issues, they are quick at arranging replacements. …

HB
Hugh Barwell 7 months ago on Google
( 5 out of 5 )

My wife did the ordering in her name. We think that we received an excellent service. The nicest thing is that, if we had a question, we could phone and get a helpful answer.

F
forbinson 7 months ago on Google
( 1 out of 5 )

I bought a Crosswater wall mounted tap from here 2 years ago and some of the chrome came off it.It costed £300 to re chrome again Crosswater told me they believed the tap was a fake import which might explain why it was £200 cheaper than other retailers.

CC
Chris Carson 7 months ago on Google
( 5 out of 5 )

Just wanted to say thanks for your amazing service – you really pulled out the stops for us and it was greatly appreciated,
Chris Carson – on behalf of the spotted dog pub – flamstead

LS
Louise Shearsby 7 months ago on Google
( 5 out of 5 )

We have ordered a number of things from Sanctuary Bathrooms and not only were they competitive on price but the customer service has been amazing! Highly recommend them!

EF
Elma Fudd 7 months ago on Google
( 5 out of 5 )

We have purchase at least 8 bathrooms form here. They have been just Wonderfull on every occasion, with the most respectful and knowledgable staff. On the odd occasion when products have been faulty they have been exchanged without question immediately.

DS
Diana Steinway 7 months ago on Google
( 5 out of 5 )

Ordered a bath and screen from them, both gorgeous. I was on a tight timescale and they ensured it arrived before fitting. Very nice friendly helpful staff

TD
Tim Dawson 7 months ago on Google
( 5 out of 5 )

Good service and communication. I can’t hesitate to recommend, they have kept me in the picture with my order and service was excellent.

DM
David MH 7 months ago on Google
( 5 out of 5 )

Great product, fantastic, friendly and efficient customer service. Highly recommended.

JF
Janet Farrar 7 months ago on Google
( 5 out of 5 )

What a great place we came away with just what we wanted. Very helpful made to feel welcome will visit again thank you

JK
Jin Kazama 7 months ago on Google
( 5 out of 5 )

Great service, always answer the phone, everything delivered on time during lockdown.

WW
Wayne Wilderman 7 months ago on Google
( 5 out of 5 )

Cheap and good quality just bought shower tray 120/ 800

JK
Julie Kew 7 months ago on Google
( 5 out of 5 )

Excellent service from staff very competitive prices would recommend

TC
Terry Cowan 7 months ago on Google
( 5 out of 5 )

Fantastic service and speedy delivery will definitely use again

PL
Phil Long 7 months ago on Google
( 5 out of 5 )

Great variety and most helpful staff.

JC
james carruthers 7 months ago on Google
( 5 out of 5 )

Nice place, warm friendly staff, lots of displays

RM
Ross Merritt 7 months ago on Google
( 5 out of 5 )

Great company. Delivered with care!

DR
Darrel Rogan 7 months ago on Google
( 5 out of 5 )

Sorted me out in minutes. Great customer service.

RW
Rob Wilson 7 months ago on Google
( 1 out of 5 )

Possibly the worst company I’ve ever dealt with

BE
Barrie Eden 7 months ago on Google
( 5 out of 5 )

Good service quality products

JW
John Whitaker 7 months ago on Google
( 5 out of 5 )

Great service from Paul and a lovely bathroom

BH
Bob Harley 7 months ago on Google
( 5 out of 5 )

See Paul the sales man star man

AE
Anne Eden 7 months ago on Google
( 4 out of 5 )

Very helpful staff

GJ
Gareth Jefferies 7 months ago on Google
( 5 out of 5 )

Levi is the best!

DI
Dies Irae 7 months ago on Google
( 5 out of 5 )

Beautiful bathrooms

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