Servicing Stop reviews

Booked for a full service with service stop. Was advised that the vehicle would be picked up between 8am-9am, however the guy didn’t arrived until 2:30pm that day. Was advised at 11am that the driver was on his way to collect. Serious lack …

Very disappointed and ashamed of your business as it seems that no one has the basic common sense to do the right thing
I paid over £780 pounds to change the whole mirror and casing unit of the left …

Have to say not overly impressed, vehicle was picked up on time which was good , driver who collected was nice , in terms of the service side of things , when I booked the interim service on the website I paid for the service ahead of the …

Great service! I had no issues what so ever! They collected the car at 8am and I had it back by 1pm after a full service. Yes there was some additional charges for flush and oil but overall a good service. Dean at service stop was …

Servicing stop were great. They contacted me quickly after my booking, and due to no availability the following day, offered me another date which I accepted. Someone came to collect my car and it was taken to a garage for work to be …

Booked for full service and mot. Price seemed reasonable, and also convenient as provided collect and deliver service same day from 8-10am pickup to 4-6pm delivery. …

I had a full service using this business. The pleasure of collection and drop off is considerable and made it an easy choice. Communication is excellent every step of the way. I found the full explanations and clarity of why various things …

Paid for a full service. They then called and needed another £300 for extra items that were not covered. Just checked my air filter and that didn’t even get changed. Will never use them again!

This is the second time
I have used servicing stop. The process is straight forward and the fact that they come to collect the car is very convenient! The mechanics and customer …

Communication 5/5

They send your info through to the garage who let you know when they’re coming …

Very efficient service from start to finish, booked through website, booking confirmed within the hour, car collected promptly on morning of service and worked on straight away. Received a pleasant phone call from Daniel at Servicing Stop …

Happy with the experience! Polite staff, collection and delivery the same day, no hassle. Great communication whilst jobs have been taking place receiving updates during the day. Thank you Adam for the call, advising what is required to maintain my car safely and what should be done next. Would recommend to anyone.

Super friendly and efficient service. Dean took the time to really explain the details of the service, MOT and works that needed to be done on my car. Couldn’t fault his customer service skills at all, he even sent me over my invoice to view before paying. Thank you for your patience with me Dean! From a very happy customer 🙂

Totally disappointment with the service. As i have done my service with this garage for the first time and i am shocked as the price i booked was just £169 but the price was £785 when i paid. Totally shocked as i have done my previous …

Do not use this company.
I paid for a service and an MOT and thought “Great! So cheap!” How wrong I was.
I never write negative reviews for companies but my experience really stood out …

Used pick up service for a Full Service and it’s been an amazing experience! Easy, hassle free. They call tell you the issues and let you decide to let them do the work or take it back. Loved it! Gary was super helpful from the customer services team!

I spoke to Gary on the phone regarding my annual car service, he clearly explained the optional services the car may require and was informative and professional in his communication of these. He was then clear about when car would be …

I have been asked to write a reference to receive £10 off from my bill, so I haven’t had my car back yet. The guy who came to collect my car was very friendly. He was a little late, he was meant to be here between 8-9am but arrived closer …

Booking with Servicing stop is easy, however as booking was made for early January, a mix up meant the service had to be rescheduled last minute. (rescheduled to two days after the original booking, so no issues with waiting times.) Good …

I recently used Servicing Stop for my car’s annual service and MOT and I must say, I was thoroughly impressed with the service I received. From start to finish, the entire process was seamless and hassle-free. The staff were friendly and …

Quick and easy service to use. Especially as my other MOT booking had let me down the day before. Liked how they pick up and drop your car off once finished. I was sent texts with a phone numbefto look out for so I knew to answer call I’m …

They performed a service and MOT on my car that basically passed but they called me to say that they needed to perform at least 3 things on the car that were necessary before they could send it back. Before I’d even got off the phone they …

This is the second time I have used Servicing Stop. The car is always collected on time and there is communication throughout the booking prior to and during.
No works are completed to the car unless agreed. …

Servicing stop is a convenient way to get my car sorted out, it was timely and they are very friendly. They kept me informed all the way from picking up the car to the very fine details. …

I lost my husband last year, the car was his baby, but i had no idea which garage he used so I chose service stop to help me out! Dean called and explained everything that had been done to my car and what needed to be done, he was polite, …

Service Stop was the best and most efficient way I have had my car serviced and MOT completed. Gary was incredibly helpful over the phone to explain everything to me. I would definitely recommend Service Stop for anyone! Having the car …

The service in principle is quick and easy to use but there is a certain trick in this trade that catches the customers and costs £££££. If you are using this services, be prepared to be slightly confused as to what you are getting for the …

I use this company for the first time and I am very happy meet them. Professional, efficient and polite. Dean was very polite as well and explained me patiently in detail what done to my car. I couldn’t expect more and I very grateful. Many thanks to all the team
You made my day.

Very fast service, I got a call on the same day detailing everything I needed to know. The staff on the phone was very helpful and gave me advice on how to proceed to everything from fixings to payment. They also tend to the car as quickly as possible as I am due to get my car back same day or early on the next day.

This company is somewhat dodgy. Garage was fine. Pick up and drop off was fine, just the middle but that was worrying. Paid for my service upfront so received a discount (happy days!) For a call to say there were some problems with the car, …

Decided to use servicing stop for an intermediate service and MOT but we had issues from the start..
1) We were provided with an offer via email which was why we wanted to use them. …

I had a great experience using Servicing Stop for the servicing on my car and MOT. They collected the car and dropped it off on the same day, the collection and drop off was on time and the process was very smooth. I am overall very …

Very good on communication, making use of all tech tricks. Friendly staff. Final cost was considerably more than the discount base price, but mine is an old banger that’s been isolating during the pandemic, so not completely surprising. Pick up and return very helpful!

I received expert advice and friendly customer service. I managed to book a service at short notice and get the necessary work done. Plus my car was collected from my house which is very convenient! Chris was very helpful in explaining everything thoroughly to me!

Dean was professional, efficient and friendly. Very pleased with the overall MOT and full service both with the repairs and with the communication, keeping me updated every step of the way. Excellent value for money. I would highly recommend.

Servicing Shop performed Full Service and MOT on my vehicle. I have used them for several years now and they have always performed brilliantly and kept my car in good running order. I especially appreciate the courteous and helpful …

They have picked my car up and phoned me kept me updated when needed and been friendly over the phone and told me everything they are doing for me. I spoke to a man called Daniel on the phone told me the information and things need doing to my car that is much appreciated thanks Daniel

REF: SVC1529161
Full service and MOT carried out on 03/03/23. This should have been done on 02/03/23, but no-one turned up to pick up the car between 8am-10am, and after …

Really easy and quick to book. Usually get an appointment within days and they pick up and deliver your car to your house on the same day. Can be a little pricey with the options but gets the work done. Daniel called me during the day with an update and was all sorted quickly.

Only those who were lucky enough to escape the incompetence of this company give 5 stars. The rest give 1 star, and I’m sure would give 0 stars given the option. This company is an absolute joke. I only chose them because of the convenience …

I’ve used Servicing Stop quite a few times and they have always provided a very informative and professional service at competitive prices.
I dealt with Chris today re my car MOT and Full Service plus: …

Very polite guys who gave me calls throughout the day on what was happening. Car went in for service and MOT they explained what had failed (Headlight alignment) gave me a decent price to realign and only competed work when I agreed for …

Great service in general. Really easy to book and pay. I didn’t get a lot of information I have to be calling them. A few unnecessary things done to the car that cost too much money.

Hello, I just wanted to record that this car service has provided us with wonderful service. In terms of problem-solving, we were kept completely informed, and we think the prices are fair and competitive. Excellent customer service, exceeded my expectations. I would highly recommend Dean, he’s amazing 👍🏻👍🏻 …

Had a full service. The process was easy from booking to collection and return. Gary rang to inform what additional items were needed to ensure my car was running optimally and road worthy. Gary clearly explained the process and next steps. …

Car collected on time and collection was smooth. Good and professional customer service, however the cost has risen significantly due to failing MOT and I have no option but to agree. So I’m hoping work is done to standard and not overly priced compared to other service providers as I have no way of knowing that.

Awful place. They’re appear cheap. But they steadily add fees. They also persuade you to pay early, which I did. Booked a day off work so I could send the car. Then they pushed my service back a week. So I took another day off, and then …

First appointment, garage did not collect. Second appointment- car collected but I was then contacted to say there were 3 additional items, at cost, which were needed to keep warranty valid. Checked with Hyundai and this was not true. Very unhappy with head office, chap who collected from the garage was great

Had my service and MOT done. They picked up the car on time and were polite. Had a call from Daniel who again was very polite, ran me through the results of the test and then sorted out my car being returned. Hassle free especially for me with a young child at home. Would recommend

Used for service and MOT. They collected the car on time and kept me well informed throughout. Staff extremely pleasant. However I was shocked with the final price of over £700 as I had been led to believe that a service and MOT would be £118 plus parts. I will not be using this Company again.

AVOID! AVOID! AVOID!

Booked in for a service and MOT with collection and drop off. The initial …

Excellent service. Very professional and a fair price. Everything done on time. Explained what needed to be done in an easy to understand language. Will definitely use these people again. Keep up the good work. Reliable and honest mechanic’s hard to find these days.

Booked in quickly, car picked up in time slot agreed. Additional charges excessive, £85 for an engine flush (declined) & £110 to change brake fluid. Dear enough, but needed doing and saves me hanging around in a garage somewhere while it’s …

Used this company previously for MOT and service where the experience was very good. Slight issue on this occasion with collection however this was quickly sorted. Adam informed me of necessary work and recommended work. Will definitely use again.

They were punctual and friendly, and it is convenient that they collect and drop off your car, and do the work in one working day. That’s the only reason why they have 2 stars and not only 1. …

Do NOT USE THIS COMPANY
First they do not collect car on day they say they will, when it did get to garage, they phoned saying I needed all sorts of things doing at extortionate …

They did an MOT and full service. Very thorough and same day service picking the car up from my home which was great. But the chao who I spoke to on the phone spoke too fast to be understood. Had to ask him twice to slow down and repeat

Went in for a full service, picked car up promptly, the guy was very pleasant. Needed a few things replaced brake fluid engine oil flush, given a price from Gary which was fair for things needed. Gary and the guy who picked up both pleasant to deal with.

The car collection/return was seamless & a lovely driver but no paperwork/ID/uniform to identify who he was, so I was nervous handing my car keys to a random stranger. …

Well what a diabolical service. DO NOT AND I REPEAT DO NOT USE THIS COMPANY!!! They collected my car at 10.30 am, gave the garage a totally wrong collection address for a start. From about 3pm I was web chatting asking where and what is …

STAY AWAY FROM THIS COMPANY. Not a good experience. Work carried out at Pickwick Garage in Corsham. Could not recommend this garage highly enough. But avoid service stop to book. Lots of added extras charged and cost 500. Car unable …

Was slightly reserved what with it being all booked online, but I needed a service ASAP and they got me in quickly. Since getting the motor back it’s clear that they’ve done a great job and it feels a lot smoother and brakes a lot better. …

Updated my review after receiving car back at 9pm. Used this company 12 months back and service seemed great however, this time costs jumped from £150 to £500 also, price quoted on phone didn’t include VAT which is illegal to a consumer. No …

Man I dealt with was kind and pleasant on the phone but the garage didn’t phone before the came and I was informed to store the mobile number and I would be called at 8.30 to inform me of time of collection but he just turned up at gone 11 …

Very customer focused company – Chris provided a clear and concise update on the car service. Was also very pleased to learn that Servicing Stop also upload the Digital service report (DSR) to the Mercedes database which a number of other competitors do not offer! Happy customer and would highly recommend!

Full petrol service booked, but charge didn’t include “specialist” oil. Car was collected as advised and serviced quickly. Rather too many emails and texts and a phone call re extra charge and reviews. Hopefully I will be happy with the service when the car is returned to me.

Booked my car in online for a full service & MOT. The car was picked up this morning and once service repairs and MOT are complete it will be delivered back to me this evening. Received a call from Gary who although gave me bad news was …

I booked my car in for a service and MOT on Friday and my car was collected at 8 am Monday morning. The service was very prompt and efficient and are already dealing with my car today with the plan to have it back to me this afternoon. …

Car was collected as arranged at 8am . I was kept up to date with the service and M.O.T. Daniel was polite and helpful keeping me informed All the way. Some work needed doing to the cost of £600. Being a lady on my own I need to know my car …

Booked a service and MOT, garage arrived early to collect the car, very good.
I got a call regarding the service from Louise advising of additional work required the costs seemed expensive so I just went for the oil, which I was expecting. Some of the additional services offered were not needed such as the engine flush.

Adam arrived to pick up my car for its MOT and service at the agreed time. I had also asked for a new battery to be fitted.
After inspecting the car Adam phoned to explain to me what was essential ,what …

Disappointing experience with Servicing stop this time. I have used them since they first set up and for the first time I felt conned. I had already paid my invoice and received a text to say my car was on its way back to me when I received …

Although I was quoted what I would class as a steep charge for additional works on a service. I have been updated constantly, the gentlemen who collected my car were wonderful and pleasant. I’d rather pay for the longevity of my car with a group of polite people anyway. Thank you

I have used this company for many years to do my annual MOT and they always do a good job. However this year whilst their work was still tge same standard it is impossible to talk to an actual person as they have moved to an online chat …

I am a repeat customer to service stop; so easy and convenient as the locally sourced garage collects the car and returns it the same day. Takes the hassle away from me dropping a car off and trying get to and from the garage. Always the best price and best value for money. Will use again!

Dean was particularly polite and helpful while my car was given a full service and MOT test. He kept me informed throughout the service of what was happening, and let me know the auxiliary drive belt was wearing out and needed replacing …

I booked a service which was quick and easy, the garage collected my car from work and delivered it back before the day was out. The garage were great, the servicing stop advisor was thorough and friendly. All in all a good service for a good price.

Use for my annual MOT and service. Excellent customer service; are polite, friendly and understanding. It is a massive time saver for me as they collect and drop off the car. However while checks are reasonable sometimes parts and work can be expensive.

I used Service stop for the servicing of my car. The car was collected today, with the agent being polite. I received a call from the garage and spoke with an agent name Dean who was very informative, friendly, polite and gave me in detail …

Excellent service from start to finish. Collected my car promptly and as promised, agreed the work and costs with me before asking for payment, and couldn’t have been more courteous and efficient. Very pleased