Total Reviews 80

Average reviews from all platforms

Average Rating 1.9

Average reviews from all platforms

  • 5.0
    8
  • 4.0
    4
  • 3.0
    13
  • 2.0
    4
  • 1.0
    51
NCP reviews breakdown:
Google
1.9
80

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80 NCP reviews on Google

CO
Chris ODwyer 1 year ago on Google
( 5 out of 5 )

Parked up and removed everything from inside car, due to reviews. NCP staff member on site all day and it’s locked at night. Good value under £30 for 24 hours and no issue. The NCP staff member was polite and even checked the ramp was clear for me to leave. 🙂

LA
Len Aye 1 year ago on Google
( 5 out of 5 )

Wow. I just came to review the place and just read all the horrible stories of the people having their cars broken into. …

B
Beth 1 year ago on Google
( 4 out of 5 )

In a good location and had no issues parking here l, although it does feel very dingy and smells of urine. As per previous reviews, make sure you remove everything from inside your vehicle when parking here to avoid any problems.

CH
Claire Henderson 1 year ago on Google
( 1 out of 5 )

AVOID
Car broken into, luggage stolen. Wish I had read previous reviews. They’re all true. Appalling communication, ncp did not care at all. Not even a refund for the …

JG
Jonathan Green 1 year ago on Google
( 1 out of 5 )

Parked at 10am, car broken into 3 hours later. Gave up on the “customer” hotline after a 2 hour wait. Still waiting to hear from NCP. Terrible experience, seems I am not alone.

IF
Ian Fisher 1 year ago on Google
( 5 out of 5 )

Had to drive to London due to another rail strike so needed to park close to the Eurostar. The only car park available in the area was this one, which had terrible reviews. I had to book it as I had no other options. Of course, I was …

KM
K mac 1 year ago on Google
( 1 out of 5 )

Do not under any circumstance park your car here. Car broken into and all personal belongings stolen. NCP warden kindly informed us afterwards that ”this happens twice a week here” How on earth NCP are operating here i will never know as based on other reviews its clearly a massive problem. Never again!!

MB
Mark Borthwick 1 year ago on Google
( 2 out of 5 )

Easy to park and on arrival we’re pleased with the find. However needs clear signs to advise it closes at 7pm. …

RC
rikki collins 1 year ago on Google
( 1 out of 5 )

WOULD GIVE NO STARS IF I COULD!!
***AVOID AVOID AVOID***
Homeless people living inside. …

GC
Geoff Cockwill 1 year ago on Google
( 1 out of 5 )

Appalling carpark.

Second time I’ve parked here and had my car broken into and things stolen. This, …

JP
James Pires 1 year ago on Google
( 1 out of 5 )

My windows’ car broken and all luggage’s and laptops stolen ! Police says case classified !!!!! We are French and lost around €5K on this day and canceled my trip to UK !!! No more !!!

JR
Julie Robinson 1 year ago on Google
( 1 out of 5 )

I am pleased I read these reviews before booking, which I won’t be doing now. I had the same experience at the NCP car park situated under the Holiday Inn Regent’s Park. The car park stinks – it is used it as a toilet and the cleaners were …

GJ
Gabriella J.o. 1 year ago on Google
( 1 out of 5 )

Not a nice car park. Had my mother with me and parked in the disabled space and had to leave space as I had an urgent hospital appointment and had to dash whilst leaving my mother there. …

DS
Duncan Stevenson 1 year ago on Google
( 1 out of 5 )

DO NOT PARK HERE. Our car window was smashed amongst many others on the same night. Car ramsacked too. There is no CCTV. Your car is at major risk if you leave it here. DO NOT PARK HERE.

DR
Dad Rocks! 1 year ago on Google
( 1 out of 5 )

No stars! Parked there a couple of weeks ago and rear windscreen + side passenger window broken into. 5 luggages have been stolen. Caused a lot of delays on my guests trip with the added embarrassment of what parking in London is like for …

DR
David Reid 1 year ago on Google
( 1 out of 5 )

Website told me Open 24 hours. Parked at 21.00 and returned at 22.05 to find gates locked, and another party including a wheel chair also locked out. Between us we separately spoke to 5 different people on the “Emergency” line who promised …

CP
Chris Perkins 1 year ago on Google
( 1 out of 5 )

Car broken into on 2nd jan along with one other car in the car park.

Do not park here. …

M
Muldoon77 1 year ago on Google
( 1 out of 5 )

Absolute disgrace of a car park, left car overnight new years eve & upon return the next day discovered our car had been broken into & items stolen. 3 or 4 others had the same awful situation as us that night. I wish that I had read the …

NM
Natalie McMorrow 1 year ago on Google
( 1 out of 5 )

DO NOT PARK HERE.
car locked in overnight, car broken into, NCP absolutely useless, still had to pay £50 for the pleasure.

MS
M Stone 1 year ago on Google
( 1 out of 5 )

filthy dingy car park with sharp turns and steep exit/entrance.
Homeless drunks living in corners of the car park.
On arrival saw a couple whose car had been broken into and when we looked …

8B
8rowni Brown 1 year ago on Google
( 1 out of 5 )

0 STARS The NCP are totally aware that this car park is not secure and dangerous… I have been there and its not safe. They admit to that in an email response (seen attached) following my complaint yet refuse to give me refund. I booked …

JC
Jean-Philippe Carer 1 year ago on Google
( 1 out of 5 )

Though it’s relatively underground this is an Open Car park – no security. Anyone can walk in and out without being stopped. i did not notice any CCTV. I parked my car there for a full day for £30 and found my rear window smashed and some …

S�
Sukhdev “Sid” Sanger 1 year ago on Google
( 3 out of 5 )

Left my car in the morning and there was an attendant present but came back after lunch and there was “heroine addicts” huddled in the corner shooting up. Luckily my car was untouched!

A&
Amanda & John Cooper 1 year ago on Google
( 1 out of 5 )

1 star is a star too many. Parked here over New Year, came back to find my car had been broken into…. along with every other car in the carpark. Car was broken into on New Years Eve and we arrived back later that day at 19.45 and hadn’t …

ER
Elizabeth Reynolds 1 year ago on Google
( 1 out of 5 )

Really awful experience – our car along with 6 others was broken into. No notification, no security, no CCTV. Frankly appalling to receive no support or concern from NCP, especially for the price you pay. Do not park here under any …

LH
Lynzee Hammond 1 year ago on Google
( 1 out of 5 )

Sewage leak! Drug deals! Homeless! It wasn’t a very pleasant parking garage to walk into. Sewage was leaking and flooding the area. We got sewage all over our car. We paid like £34 for the day. It smelt horrible. I wouldn’t go back.

H
HugoMCBeanland 1 year ago on Google
( 1 out of 5 )

If I could give 0 stars I would…
I had pre-booked my space, got the reference number printed etc. When I arrived the NCP there were no attendants around and the gate was ope. As we had …

WE
Waqas Ejaz 1 year ago on Google
( 1 out of 5 )

Do not park your car here! Absolute crack den! Car smashed in to, dash cam stolen, they don’t actually lock the gate, ever. No cameras. Not monitored. Crackheads using it to abuse drugs, it’s their toilet & their home. Honestly, avoid like …

BN
Brad Northcott 1 year ago on Google
( 1 out of 5 )

Had pre-booked this car park the night before. When we arrived the car park was not open in time which meant that we nearly missed our train to Paris. We were forced to pay for a different car park as we would have missed our train if we had waited around for someone to come and open up. Still in the process of chasing up a refund.

CT
Charlotte Tracey 1 year ago on Google
( 1 out of 5 )

just parked here and had my rear windscreen smashed to gain access to boot. nothing left on display and was parked for 4 hours during the afternoon. wish i had got the heads up before using it. NCP more than useless – couldn’t even tell me if there is cctv or an attendant and wouldn’t take a report – said it was a police matter

CS
Christy Simons 1 year ago on Google
( 1 out of 5 )

Absolutely disgusting car park. No cctv

Back window smashed in and a suitcase full of personal belongings taken. …

RL
Richard Links 1 year ago on Google
( 1 out of 5 )

my car window was smashed and lost two cases. smell like urine every where.

MG
Michael George 1 year ago on Google
( 5 out of 5 )

Practical and sensible parking facility

SL
Stuart Laws 1 year ago on Google
( 2 out of 5 )

Very small (only space for about 15-20 cars) and not at all secure – down very quiet alley with no attendant or entry/exit barrier. An invitation to thieves, especially during hours of darkness. Simply not worth the money.

MM
Mister Masey 1 year ago on Google
( 1 out of 5 )

Van left there over 4 days. Damage caused to wing, which looks more deliberate than accidental. Homeless people use the garage for various reasons early in the mornings. Car valeters use it all day long for cleaning and moving cars

RW
Richard W 1 year ago on Google
( 1 out of 5 )

Do not Park here. It’s just in the congestion charge, more importantly I just drove in and was confronted by a chap injecting heroine right in front of me who then proceeded to come up to the car. Stay away from this place particularly if you’re a lady, it’s not safe at all. Lesson learned for me.

AM
Aaron McDonald 1 year ago on Google
( 1 out of 5 )

DO NOT USE. Car was smashed after leaving it for 3 hours. Cost £60 to park over night and didn’t even used as my belongings had been stolen.

MS
Marc Steven 1 year ago on Google
( 3 out of 5 )

Cost I feel ripped off at

HK
Harry Kounougakis 1 year ago on Google
( 3 out of 5 )

Great location, though it’s really shabby and the less said about the smell, the better

RS
Rose Smith 1 year ago on Google
( 1 out of 5 )

car broken into. smells like urine. useless attendants and non-existent “security”. do not use this car park.

DR
Darius Racys 1 year ago on Google
( 1 out of 5 )

Don’t park here, windows smashed and this is ongoing issue. NCP customer service disgraceful. I think all the people who parked here and sustained financial losses should stick together and take this place to court. This car park should be closed

NB
NESTA BROWN 1 year ago on Google
( 3 out of 5 )

Parking ok, but is needs updated with high security guard officers make sure safe place. No knows about who effect trespass in the car parking it is.

DN
Dominik Neuhaus 1 year ago on Google
( 1 out of 5 )

Horrible, Not again!
Our car window was broken and the security guard didn’t even bother to call. It was dirty and it stunk.
The service is a disaster.

JH
Jarrad H 1 year ago on Google
( 1 out of 5 )

DO NOT PARK HERE!

locked up early and left me stranded. Had to book hotel

VB
Vw Bay 1 year ago on Google
( 1 out of 5 )

0 stars, DO NOT PARK HERE OR ANY NCP, my car was parked for a couple of hours during the day and was broken into, everything stolen from the boot, It’s criminal that NCP can charge for a disgusting service.

BA
Barry Attwater 1 year ago on Google
( 1 out of 5 )

Sadly if you want your car to be at risk of being broken into, this is the place. Rear car window smashed using a heavy metal drain cover from the car park! Not happy

DS
Darren Scott 1 year ago on Google
( 5 out of 5 )

This is an excellent car park and cheap but so hidden I don’t reckon anyone knows it’s even there plus the sat nav takes you to a dead end

LL
L L 1 year ago on Google
( 1 out of 5 )

Just would like to say thanks for all reviews. Not going to use.

CT
Craig Thomas 1 year ago on Google
( 3 out of 5 )

It’s a car park, there’s not much else you can say about it.
We left our car there. The car was still there when we got back.
Paying was a bit annoying though, it had to be done over the phone.

CM
Colin Morgan 1 year ago on Google
( 1 out of 5 )

Do not park in Judd Street car park King’s Cross you will car will get broken into minded no cameras fitted no security absolutely disgrace NCP should not be allowed to operate the car park to the public I’m reading on some of the other reviews is about 40 cars being broken into in there

JF
Jon Fleet 1 year ago on Google
( 1 out of 5 )

Left the car for 4hrs and windows smashed and everything inside stolen. Do not use. Homeless person inside and young men wandering around. No security.

RW
Richard Williams 1 year ago on Google
( 1 out of 5 )

Just don’t park there! Expensive, dirty, vagrants and junkies. Went back and moved car. NCP – National Crackden Parking

GR
Gerald Ryan 1 year ago on Google
( 1 out of 5 )

Very bad condition car park smells human waste and homeless people sleeping on ground

GC
Gabby Coleman 1 year ago on Google
( 1 out of 5 )

If you like to watch crack heads do their thing this is the place to go. I’m surprised my car survived the night.

TY
Trike Youngsen 1 year ago on Google
( 1 out of 5 )

It’s an amazing place to park if you want your car to be broken into.

MA
Mohd Aizudin Aizat b Mohd Zainudin 1 year ago on Google
( 1 out of 5 )

Worst experience ever..i should read the review, really regret, the park close before 11pm..when u call them they will charge u 50p to open the gate as a penalty

MM
M M 1 year ago on Google
( 1 out of 5 )

Arrived 10:35pm and car park closed, it should be open till 11pm, do not use this car park.

DH
Darrell Humber 1 year ago on Google
( 3 out of 5 )

Easy to find car park but bit put off by car park being dark and a parked vehicle with a window smashed in

JS
Jagjot Singh 1 year ago on Google
( 3 out of 5 )

Close to kings cross, but this car park closes at 10:00 pm. Bit tight if you planning to go out.

AL
alex luckett 1 year ago on Google
( 4 out of 5 )

Close to st pancras, dose what it needed some were to park for a day at a cheap price

AS
Adrian Smith 1 year ago on Google
( 1 out of 5 )

A very dangerous place. No attendant and drug dealing and addicts galore. Find another place.

MD
Mark Daoud 1 year ago on Google
( 1 out of 5 )

Too small. Does not work with the NCP parking pass. Too compliacted to park there

CS
Clive Smith 1 year ago on Google
( 5 out of 5 )

Small car park but very quiet and conveniently located

JS
Jasdeep Saini 1 year ago on Google
( 1 out of 5 )

Getting in and out of the car parks is a nightmare if you have a big car

M
Madi 1 year ago on Google
( 5 out of 5 )

A small parking place and shame it closes at 7pm

DH
dean hall 1 year ago on Google
( 1 out of 5 )

Nice park except drunks sleep inside and use it as their tolilt

MO
Mayur Odedra 1 year ago on Google
( 1 out of 5 )

They smashed my window

JL
justin Lanaman 1 year ago on Google
( 1 out of 5 )

DON NOT PARK HERE!

MF
Michael Ford 1 year ago on Google
( 2 out of 5 )

Very expensive, I don’t care where it is located, ridiculous

GW
George Wigglesworth 1 year ago on Google
( 3 out of 5 )

Expensive for 5hours, smelt of urine.

JL
Jane Lamb 1 year ago on Google
( 4 out of 5 )

Good location and very reasonable.

AA
Angel Angelov 1 year ago on Google
( 3 out of 5 )

Creepy but convenient

SB
Steve Baldwin 1 year ago on Google
( 3 out of 5 )

Doesn’t seem the safest place in the world

NS
Neil Spencer 1 year ago on Google
( 3 out of 5 )

Just another London street

AS
Alex Sarll 1 year ago on Google
( 2 out of 5 )

Looks very grim.

MA
Moin Ahmed (Jakir Ahmed) 1 year ago on Google
( 4 out of 5 )

great

OS
Oded Szpiro 1 year ago on Google
( 3 out of 5 )

Not enough spaces

MU
mark UK 1 year ago on Google
( 1 out of 5 )

Kings cross hole

AL
Ahmed Louay 1 year ago on Google
( 3 out of 5 )

Nice place.

AT
Ashiv Tanwar 1 year ago on Google
( 5 out of 5 )

Amazing place

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