Sofa Club reviews

I can not rate this company enough. I bought my sofa from a lovely gentleman called Kai. His Service was amazing and he was very knowledgable and helped find our dream sofa. From start to finish we was kept informed and had our sofa …

Customer service is practically non existent and will frequently ignore you when you try to get in contact. When my sofa was delivered one of the pieces was the wrong colour, a week later when the “correct” piece was delivered the wrong …

Myself, my partner, and our friends stopped to look and feel the sofas at Sofa Club in the Arndale Centre, Manchester, in the afternoon of 4th December 2022. A slim man with short hair who worked there quickly approached us and snapped that …

I had the best experience here! I came into Arndale and stumbled upon the Sofa Club lounge and decided to have a browse. I was greeted by a lovely woman named Lisa. She made me feel very at ease and like I was the most important person in …

I sat on one of the sofas waiting in the arndale centre. Instead of taking the opportunity to consider that as a sales opportunity the customer service assistant (maybe unhappy with his role 🤣) proceeded to chastise and reprimand me for …

Visited SofaClub Arndale as I was in the market for new sofa. I was greeted by Kai whose customer service was absolutely brilliant. He asked me loads of questions to figure out exactly what I was looking for and was very patient and …

I visited sofa Club in the Arndale on the 11th Feb with my partner.we were looking for inspiration for our next sofa and were looked after by Lisa who was so welcoming and informative ,she narrowed our search down to the Bloomsbury double …

I recently visited the sofa club at the arndale to view a sofa before purchasing online. …

Went here the other day and the guy who served me (slim, slick black/brown hair) had zero customer service. I ask about the sofas he then looked at me up and down and then said “I don’t think you can afford them mate” and I then said what …

Worst Company I encountered
One Star is generous compare to what it really is.
Ordered my couch 8 weeks ago, I booked for the delivery to be on the …

The guy that served me had zero customer service he was forcing me to buy a sofa and told
Me that it was commission and it’s his own company which didn’t make sense. I …

Do not bother wasting your time with Sofa Club. I purchased mine from Trafford Centre only to notice a week later they had reduced the price of the same sofa by £300. In addition their delivery driver did not ring before they came who …

Dont bother

The worst customer service …

Excellent customer service from Lisa go she really went out of her way for me, so friendly and so informative the presentation of the stand is immaculate which shows care and quality of the products. Highly recommend!!

Today I had amazing service from Ryan and ended buying a fabulous sofa, great price and excellent service thank you so much I’m a very happy woman.

Lad! If you need a couch you can get one for free, if ur lucky enough. 😉

3 sofas displayed in the Arndale Centre. Not particularly inspiring. But something to look at with your mask on

Happy customer. Thanks.

Good range of stuff

Bought the Windsor sofa and chair very happy all round

Non-transparent customer service and after-sales. Trying to get a refund is like trying to raise the dead.

Very welcoming and very good food I recommend you visit this club