Starplan reviews

I received excellent service and the installation was done flawlessly. Everything was perfect. …

Amazing and friendly service from the minute we walked through the door!
We had seen our friends bedroom that they purchased from starplan and decided to get a quote.The price was very good a lot cheaper than the other big companies …

Avoid at all expense. will cause further damage to your property.
the waldrobe are not fitted and gaps left. The staff are always lying and can not be trusted specially Linda

Great bedroom ideas and designs. The bedrooms look beautiful. So much choice from style, to colours to finish. Well worth a visit!

Really good quality wardrobes. Maddy was very professional and made the process easy.

Had an appalling experience with this Company. Their salesman agreed to anything to get our signature on an order and then promptly left the business. Measurements taken were inaccurate resulting in us having to accept an inferior design. …

First class service from design to installation. We had our wardrobes fitted this week and we love them. James did an excellent job with our design, he helped me choose the perfect colour and style. The 2 guys who came to install them were …

Would give 0 stars if I could, very rarely leave bad reviews, but this was the worst company I have ever dealt with. Sales agent came to property and measured incorrectly, the fitters (who were great, the only part of the company that are) …

Ordered gloss white but got mostly slightly off white with a Matt finish and the inside of the wardrobe and drawers have a wood finish!! …

I’m pleased with the finish and the quality of my fitted bedroom. However, They change my plans without telling me and forgot to order to new sized products so I had to wait a further month for my headboard. I was not happy with the …

My order 196481 was measured, delivered and built to a very high standard. I ordered sliding wardrobes and I love everything about them. The sliders are quality and glide beautifully, the drawers are deep, big and also glide beautifully. …

Overall, I would not recommend this firm, whilst they turned up on time for the appointment. The lady designing was very pleasant and helpful. …

I have had to give them one star just to get on this page otherwise it would have been none.
Reception and fitters out of this world service yet for the sales team and …

Brilliant customer service, friendly staff and exceptional value for money
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We have recently downsized to a house with no fitted bedroom furniture and …

Absolute joke. The design team are shocking got most of the design measurements wrong. We went into to rectify the Design got fed wrong information along the way. Then when we wanted to make a few adjustments to the design Nobody bothered …

Unfortunately, today, we had one of the worst experiences we’ve ever had in a store of this type. We are planning on having a new fitted bedroom so visited the store to have a look. We anticipated a pleasant experience, discussing the …

Absolutley disgraceful customer service. My 65 year old parents discussed their requirements with you and told you the measurements that they wanted for their new fitted wardrobes. You then gave them a detailed drawing to sign which they …

Excellent from start to finish. Came in with my wife with 2 kids in toe, I can’t praise the staff enough for keeping our kids happy whilst we got our bedroom designed. The fitters were fantastic and stayed until the job was fully complete …

I recently moved house and needed a new fitted bedroom. I’d been recommended Starplan by a friend and so thought I’d give them a try. I’m glad I did! Excellent service from designing to installation. Will definitely be telling others about this company.

Extremely annoyed by rude staff. We booked an appointment at Starplan on Friday 26th June at 11:00. Upon arrival we were told that our appointment had been messed up and we were not booked in, fair enough these things happen. We waiting …

Very happy from start to finish. Steve was very helpful and listened to all my ideas and wishes. He went above and beyond, he was very professional and he gave us lots of feedback and new ideas. I would definitely recommend him and Starplan to all my friends. The finish is great as well. I’m super happy with the result! /Carol in Widnes

Steve from starplan in designing our bedroom to the fitters on the day of the fit were all tremendous we got so much help in choosing our own design and internal fittings and we would highly recommend starplan
Order number 283529

The Professional and Personable Service we received was outstanding, Patty and Kirsty could not be more helpful!! …

I brought fitted wardrobes that cost £1800 from this company just over two years ago. I have just had them out for the second time to repair them as they have come away from the wall. I have just been informed by the fitter they was not …

I wouldn’t recommend the customer services or quality of Starplan Bedrooms. I had 6 quality issues with there work. They are cowboys and will not offer to come back and fix there errors. …

Went down to the showroom to have a browse as we’re looking at getting some fitted wardrobes to make the most of the space in our second bedroom. The sales staff were very helpful, showed me some examples or mirrored doors etc and offered …

Fitted 3 extremely dangerous clothes rails with jagged edges, one fell out whilst my daughter and I were hanging up clothes, other just as bad. Third one also jagged edges however was jammed in so tight it won’t ever fall out. Reported this …

Stay well away! Rude customer service! Be warned they want all money before installation! Then good luck with any problems you have with your order!

From Dean Coady – Just a quick update. No reply from Starplan regarding the numerous emails I have sent them in relation to the dangerous clothes rails that they fitted. When they did reply to my initial review, they failed to mention that …

I’ve only given this one star because zero stars isn’t an option. Absolutely shocking customer service. My boyfriend and I entered the store without even being acknowledged by a member of staff. We walked around the whole store 3 times …

Bad experience, would not recommend or buy from again. Management were a big let down when faced with complaints. Sales first and no interest in customer service. It took months for them to sort out my bedroom furniture, it came chipped and …

Thank you Steve for your very helpful Knowledge today in helping us with our perfect fitted bedroom at very affordable price. We can’t wait to have this FABULOUS furniture in our home.We are BUZZING😀. …

Big showroom with lots of bedroom displays to give you inspiration. Not the cheapest place but quite good if you can catch an offer. Then they might include a chest of drawers and / or a couple of side tables.

Just sorted a wardrobe for our house. Not built in, but so close it will look like it is! Tony was very helpful and patient. The end result will be fabulous.

Had them out for a quote for a single double wardrobe… What they dont tell you on the phone is that you either need to be King Tutt or take out a mortgage to fund these guys… for what it is WAYYYY top overpriced… …

Customer service at the store was deplorable however I can’t thank the Starplan management enough. Sorted remedial work on my freestanding wardrobes and changed the bed for me. Thank you especially to Daniel and to Wayne (Bolton store).

We are totally disappointed with this company from planning to installation the product is NOT value for money and looks nothing like what was in the showroom think I should of gone to ikea and got a better product for a lot less than the …

Absolutely over the moon with our recently installed fitted wardrobe, top quality and fantastic service.

Sliding wardrobes were fitted to a high standard, and the Starplan team were a pleasure to have in my home. Will definitely be going back in the future!

Brilliant service today no issue with anything fitters who installed wardrobe 1st class clean tidy thanks to all from quotation to finished job would defo recommend. ..thanks again

Great showroom and display. If you cant find what your looking for – buy a tent!!!

From design to installation. Very happy with our New transformation to bedroom.. thanks again starplan… Steve . Nèwton le willows

Fabulous store. Customer service given by Patti second to none. Highly recommend this store . Furniture is quality

Order number 185403 Excellent service from design to installation.

Fantastic service – have never been so pleased could not fault anything.

Came here at 6pm in a Tuesday night after seeing it online open until 8. Hot here and it’s shut.

brilliant workmanship excellant quality totally satisfied with all aspects of service and price

Good friendly staff and service also nice price

Friendly staff

From start to finish the experience with Starplan was very good

Didn’t dislike it just not my taste

Quality service, very friendly & helpful.

Lots of beautifully designed furniture.

Helpful & friendly staff.

Great friendly customer service

Brilliant

good bunch of lads

Nice bedroom furniture