Soha Housing Limited average reviews all over the web

2.4
Total Reviews 36

Average reviews from all platforms

Average Rating 2.4

Average reviews from all platforms

  • 5.0
    11
  • 4.0
    1
  • 3.0
    1
  • 2.0
    3
  • 1.0
    20
Soha Housing Limited reviews breakdown:
Google
2.4
36

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36 Soha Housing Limited reviews on Google

DO
Danni O 7 months ago on Google
( 5 out of 5 )

Great staff! They was constantly helpful and made sure things was seen to and mended straight away, I highly recommend their stunning properties, they always contacted me to make sure I was happy once the job has been done, they also send out news letters.

OR
OXON REMOVALS Ltd. 7 months ago on Google
( 1 out of 5 )

Warwick Ainsworth is extremely unfair.

I would strongly suggest thinking twice before dealing with this person

JC
Jonny Clark 7 months ago on Google
( 1 out of 5 )

Shockingly bad organisation. They are rude, condescending and have no idea what they are doing to boot! Avoid like the plague. Especially when you have several other much better options locally.

JD
Jacobo Diez 7 months ago on Google
( 5 out of 5 )

The most lovely people in all Dictot. Smiling, caring…Still hope in the world

MS
Michael Sherwood 7 months ago on Google
( 1 out of 5 )

No heating for 12 days engineers have visited. me several times but but to no good. Still no heating or hot water.

LS
lanta Skye 7 months ago on Google
( 1 out of 5 )

my partners family ( pensioner parents and disabled brother) been left with no heat for days been told you’d come out today shock no one come out and no phone call explaining why you should be ashamed of yourselves and your staff/ company for even allowing anyone to have no bloody heating especially this time of year disgusting

CR
Catherine Reeve 7 months ago on Google
( 2 out of 5 )

Been a resident now for 20 years. Up until a few years ago I had no complaints whatsover. However, seems a change of staff recently and communication is lousy, no letters, no call backs. Contradicting information depending which person …

AR
Andrew Reading 7 months ago on Google
( 5 out of 5 )

I had cause to complain about a neighbour who is a SOHA tenant. Whilst it would have been better not to be in this position in the first place, Housing office Lyndsey has been exemplary in her professionalism dealing with the case. Her work has put me at ease and made me feel reassured that the problem is being dealt with.

C
cjwatson27 7 months ago on Google
( 1 out of 5 )

Absolutely useless management company quick to put there rent and fees up but when it comes to repairs there not interested

TR
Trish Rowe 7 months ago on Google
( 1 out of 5 )

Absolutely appalling service, had to ask several times before lighting in kitchen was fixed now need to pay my rent and have asked for details, still waiting, The staff seem nice but when it comes to actually doing something that is …

DG
D G 7 months ago on Google
( 5 out of 5 )

Professional caring company that go the extra mile for keeping tenants safe.

CB
Chris Bolton 7 months ago on Google
( 5 out of 5 )

Been a tenant for nearly a year. Overall happy with the service provided. Repairs can be managed via the app however it’s best to check that this has been processed. Telephone contact is straightforward no long waits and no passing the buck …

DG
D G 7 months ago on Google
( 1 out of 5 )

My parking space is blocked for 3 days while their contractors work on nearby property. No letter, no warning, nothing. Not at all helpful when I called them as usual. It seems there’s one rule for residents and one for SOHA. Altogether …

LW
Lucy White 7 months ago on Google
( 1 out of 5 )

This company does not communicate well and ignores emails from leaseholders and other residents regarding various matters on their land. Only one email to contact them on (housing@soha) rather than the relevant departments as you would expect for an organisation such as this! Poor show!

SA
Scoobydoo’d Andy 7 months ago on Google
( 1 out of 5 )

Slum landlord. Military grade duct tape holding cover protecting mains electricity supply to hot water tank failed due to water leak. Absolutely disgusting conduct, criminal in nature due to the flat being for a disabled person. My mum is …

EA
Emma Atkins 7 months ago on Google
( 2 out of 5 )

This is supposed to be affordable housing which it clearly isn’t. Rent increased every year by £25. Still waiting for work to be completed after 2 years. And no warning about work being done outside which caused cars to be blocked in. Not happy at all

R
Rei 7 months ago on Google
( 1 out of 5 )

Sent of a request to own a cat and was instantly denied, even though every single piece of furniture including the carpet is mine. …

AH
Angela Harding 7 months ago on Google
( 5 out of 5 )

I know sometimes they get things wrong even stuff things up but trust me they are the best Housing Association I have had the pleasure to be involved with. The call centre has the best staff of all kinds of call centres I have called. And they always put things right

ET
Ellie Thatcher 7 months ago on Google
( 5 out of 5 )

I have never had an issue with these guys in the 14 years i have been with them. Great customer service and issues always resolved quickly

AH
Anna Hepworth 7 months ago on Google
( 2 out of 5 )

If you have an urgent issue message them on Facebook, instant reply from an actual human vs. Half an hour waiting on the phones or 10 days for a reply to an email!

JC
james crowley 7 months ago on Google
( 1 out of 5 )

I am amazed by the way my case has been dealt with no one even knows who is in charge of what and if they say someone wil phone back that means go away

RC
Rich Currill 7 months ago on Google
( 1 out of 5 )

Very very poor takes months to get work done been waiting since may it’s now mid November and they lost all in for on job as some lies about the person dealing it with left the company I doubt he took all the info with him don’t know how …

JD
Jetsetter davis 7 months ago on Google
( 4 out of 5 )

Went there as a volunteer for something so no information on the actual association

CR
Claire Ray 7 months ago on Google
( 1 out of 5 )

Very bad customer service, some people can do what they want others pay the price

GS
Georgina Saw 7 months ago on Google
( 1 out of 5 )

horrible company sarcastic and don’t solve the problems i tell them about and no communication.

LP
Luke Powell 7 months ago on Google
( 1 out of 5 )

Rude staff who are clearly insecure about their station in life and feel they can talk down to people!

EG
Ed Grates 7 months ago on Google
( 1 out of 5 )

If you want good customer service I suggest banging your head in with a hammer instead of calling here!

GP
gesintuvas palka 7 months ago on Google
( 1 out of 5 )

Avoid!!!!

Mr Warwick

CR
Charles Ridd 7 months ago on Google
( 5 out of 5 )

Excellent

IC
Ivan Cadge 7 months ago on Google
( 3 out of 5 )

Still awaiting to receive promised details

CD
Ciaran Devlin 7 months ago on Google
( 1 out of 5 )

Awful company. Very condescending and sarcastic staff.

TM
Trash Man 7 months ago on Google
( 5 out of 5 )

Nice staff, clean and fiendly.

DD
Daniel D 7 months ago on Google
( 5 out of 5 )

Very friendly staff very helpful

GC
gareth clarke 7 months ago on Google
( 5 out of 5 )

Friendly, helpful company.

AH
Angie Herron 7 months ago on Google
( 1 out of 5 )

Appalling

RC
Rosie Curtis 7 months ago on Google
( 1 out of 5 )

Very poor housing!!!

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