Soha Housing Limited reviews

Great staff! They was constantly helpful and made sure things was seen to and mended straight away, I highly recommend their stunning properties, they always contacted me to make sure I was happy once the job has been done, they also send out news letters.

Warwick Ainsworth is extremely unfair.

I would strongly suggest thinking twice before dealing with this person

Shockingly bad organisation. They are rude, condescending and have no idea what they are doing to boot! Avoid like the plague. Especially when you have several other much better options locally.

The most lovely people in all Dictot. Smiling, caring…Still hope in the world

No heating for 12 days engineers have visited. me several times but but to no good. Still no heating or hot water.

my partners family ( pensioner parents and disabled brother) been left with no heat for days been told you’d come out today shock no one come out and no phone call explaining why you should be ashamed of yourselves and your staff/ company for even allowing anyone to have no bloody heating especially this time of year disgusting

Been a resident now for 20 years. Up until a few years ago I had no complaints whatsover. However, seems a change of staff recently and communication is lousy, no letters, no call backs. Contradicting information depending which person …

I had cause to complain about a neighbour who is a SOHA tenant. Whilst it would have been better not to be in this position in the first place, Housing office Lyndsey has been exemplary in her professionalism dealing with the case. Her work has put me at ease and made me feel reassured that the problem is being dealt with.

Absolutely useless management company quick to put there rent and fees up but when it comes to repairs there not interested

Absolutely appalling service, had to ask several times before lighting in kitchen was fixed now need to pay my rent and have asked for details, still waiting, The staff seem nice but when it comes to actually doing something that is …

Professional caring company that go the extra mile for keeping tenants safe.

Been a tenant for nearly a year. Overall happy with the service provided. Repairs can be managed via the app however it’s best to check that this has been processed. Telephone contact is straightforward no long waits and no passing the buck …

My parking space is blocked for 3 days while their contractors work on nearby property. No letter, no warning, nothing. Not at all helpful when I called them as usual. It seems there’s one rule for residents and one for SOHA. Altogether …

This company does not communicate well and ignores emails from leaseholders and other residents regarding various matters on their land. Only one email to contact them on (housing@soha) rather than the relevant departments as you would expect for an organisation such as this! Poor show!

Slum landlord. Military grade duct tape holding cover protecting mains electricity supply to hot water tank failed due to water leak. Absolutely disgusting conduct, criminal in nature due to the flat being for a disabled person. My mum is …

This is supposed to be affordable housing which it clearly isn’t. Rent increased every year by £25. Still waiting for work to be completed after 2 years. And no warning about work being done outside which caused cars to be blocked in. Not happy at all

Sent of a request to own a cat and was instantly denied, even though every single piece of furniture including the carpet is mine. …

I know sometimes they get things wrong even stuff things up but trust me they are the best Housing Association I have had the pleasure to be involved with. The call centre has the best staff of all kinds of call centres I have called. And they always put things right

I have never had an issue with these guys in the 14 years i have been with them. Great customer service and issues always resolved quickly

If you have an urgent issue message them on Facebook, instant reply from an actual human vs. Half an hour waiting on the phones or 10 days for a reply to an email!

I am amazed by the way my case has been dealt with no one even knows who is in charge of what and if they say someone wil phone back that means go away

Very very poor takes months to get work done been waiting since may it’s now mid November and they lost all in for on job as some lies about the person dealing it with left the company I doubt he took all the info with him don’t know how …

Went there as a volunteer for something so no information on the actual association

Very bad customer service, some people can do what they want others pay the price

horrible company sarcastic and don’t solve the problems i tell them about and no communication.

Rude staff who are clearly insecure about their station in life and feel they can talk down to people!

If you want good customer service I suggest banging your head in with a hammer instead of calling here!

Avoid!!!!

Mr Warwick

Excellent

Still awaiting to receive promised details

Awful company. Very condescending and sarcastic staff.

Nice staff, clean and fiendly.

Very friendly staff very helpful

Friendly, helpful company.

Appalling

Very poor housing!!!