South Bristol Community Hospital average reviews all over the web

3.6
Total Reviews 80

Average reviews from all platforms

Average Rating 3.6

Average reviews from all platforms

  • 5.0
    45
  • 4.0
    6
  • 3.0
    4
  • 2.0
    1
  • 1.0
    24
South Bristol Community Hospital reviews breakdown:
Google
3.6
80

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80 South Bristol Community Hospital reviews on Google

E
Ek 7 months ago on Google
( 5 out of 5 )

I had dental surgery today which involved a number of things. The staff were absolutely amazing especially Bernice the nurse. The surgery team including the dental surgeon were really amazing. The two nurses that I unfortunately cannot …

J
jopose76 7 months ago on Google
( 5 out of 5 )

Tooky son to the drop in centre Hengrove yesterday. He’d broken his arm. Despite clearly being extremely busy, (understaffed and under immense pressure) everyone who dealt with us from nurses, receptionists, triage, x-ray and eventual …

AF
Alex Francis 7 months ago on Google
( 1 out of 5 )

Terrible visit today as we arrived 5 mins early for our 10am appointment with our newborn baby but then had to wait 50 mins to be seen for an 8 minute long appointment! …

SE
sheila el dieb 7 months ago on Google
( 5 out of 5 )

This centre and its staff are exceptional, they are knowledgable, professionable, care and without doubt save lives. They spotted serious illness in me and turned things around for which I am completely grateful, what I thought was minor, …

MC
Matt Chivers 7 months ago on Google
( 1 out of 5 )

Ignoring the treatment received or the staff or waiting times.
This review is solely for blue badge parking.
It is a complete joke. If you have serious problems walking this place is not …

TT
tauqir t 7 months ago on Google
( 1 out of 5 )

Went to the urgent care walk-in with a skin infection, was told they can’t do anything about it and sent away to talk to NHS111. 111 sent me to a pharmacy who immediately recognised the seriousness and sent me to A&E (not Hengrove). I was …

CG
Colin Goodman 7 months ago on Google
( 4 out of 5 )

Parking-OK, (£1.50 for an hour).
reception staff – ok (as expected).
5.5hr wait – unacceptable (it’s not emergency unit). …

MG
Matt G 7 months ago on Google
( 1 out of 5 )

Incredibly rude nurse at the front desk of the urgent care centre, wouldn’t give my wife the time of day, skipped past her questions or gave sarcastic rude responses. We left there feeling very badly treated, ironic for a place whose main job is to make people feel better.

PR
Peter Radcliffe 7 months ago on Google
( 5 out of 5 )

I had a problem that had persisted for a few days. As I was away from home and unable to speak to my GP 111 advised me to contact the hospital.
I went there for the 8am opening; …

SS
Sarah Scutt 7 months ago on Google
( 5 out of 5 )

Absolutely fantastic experience from start to finish. The staff are so kind, considerate, warm and friendly, I really couldn’t have imagined a more positive experience for what was an emotional and difficult health visit. Thank you to all the staff at BSCH! X

MK
Mike Kimpson 7 months ago on Google
( 5 out of 5 )

Receptionist Friendly and very helpful. Radiographers we’re professional and extremely caring. Thank you

YZ
Yi Zhen Leong 7 months ago on Google
( 5 out of 5 )

Walked-in and managed to get looked at with advice and all within <2 hours, very polite staff. As an international student who had to see medical professionals for the first time in the UK, it was a reassuring and comfortable experience. Thank you for taking care of me!

PT
Phil Tanner 7 months ago on Google
( 5 out of 5 )

Struggling to register with a NHS dentist in my home town of Weston-Super-Mare, I was signposted to the dental training team at South Bristol Hospital. I have had to attend on a couple of occasions and both times the staff have been …

AH
Andy Herbert 7 months ago on Google
( 1 out of 5 )

Really quite a poor experience, we just did not feel wanted. Got there about 6.40pm, they close at 8pm but it seemed that they couldn’t wait to move us on and go to the Childrens Hospital. We went in for a dislocated jaw, they made no …

PB
Phil Bloomfield 7 months ago on Google
( 5 out of 5 )

Well organised, clean, accessible, friendly and very helpful to another patient in assisting them with an additional scan and thus saving them a journey.

LC
Linda Coles 7 months ago on Google
( 5 out of 5 )

I had an emergency visit on mother’s day evening and all the staff were beyond excellent. Thank you to everyone involved with my treatment. Hengrove is a brilliant community hospital run by excellent staff. I am the lady who loves Peaky …

JS
J S 7 months ago on Google
( 3 out of 5 )

This place is really good regarding clinical staff ” but was slightly disappointed at being just 5 minutes late for an appointment for necessary arranged by my GP treatment and had a lot of unessecary unpleasant communication regarding …

PC
Patricia Cioclei 7 months ago on Google
( 1 out of 5 )

Unacceptable behavior of the nurse&receptionist that i was talking to. Rude , unprofessional attitude. Make sure you don’t interrupt their coffee&gossip time 😏 …

LS
Lesley Smith 7 months ago on Google
( 5 out of 5 )

Fantastic Treatment In Endoscopy Department. All Staff Professional And Caring. Would Highly Recommend This Hospital.

EP
Elaine Perry 7 months ago on Google
( 5 out of 5 )

Wonderful nurses and support staff. Couldn’t have been in better hands. A credit to our NHS, shame the government doesn’t value them more.

WO
William O Brien 7 months ago on Google
( 5 out of 5 )

Staff here are so busy, but maintain professional service at all time. They are all very friendly and welcoming which makes all the difference. Well done to all the staff at South Bristol Community Hospital. Thank u all for looking after me so well.

JJ
Jill Jenkins 7 months ago on Google
( 4 out of 5 )

Broke my wrist. Hospital x-rayed it, plastered it and sent me off to BRI for further treatment. Didn’t have to wait very long in BRI as knew I was coming. Couldn’t have had better treatment. Excellent walk-in center.

MW
Marta Wijata 7 months ago on Google
( 5 out of 5 )

I’m glad I had my wisdom teeth out in here. Professional staff, very friendly and reassuring. Couldn’t recommend any more.

VS
vivienne stevens 7 months ago on Google
( 5 out of 5 )

23/01/23 went to hospital with my sister for her heart scan, no wait at all, the professional was brilliant, communitive, friendly made you feel welcome, answered our questions. Thank you

TC
Tony Crocker 7 months ago on Google
( 5 out of 5 )

Unfortunately had to visit today with a burn injury , upon arriving I was greeted by very pleasant reception staff who booked me in. Very clean environment. I was quickly called into Triage by Doug. What a great guy ! Easy to talk to , …

HC
Hayden Coulter 7 months ago on Google
( 5 out of 5 )

Amazing members of staff. Very friendly nurses and doctors My daughter was seen under a hour at the minor injury unit. What the NHS should aim to be.

JS
Jon Smith 7 months ago on Google
( 1 out of 5 )

Extremely rude nurse who basically refused to help. I’ve had this issue for 4 weeks and she basically pushed it off as nothing.

GC
Gavin Chandler 7 months ago on Google
( 5 out of 5 )

Very impressed with this facility. Polite receptionists,and nurses and the doctor I saw was very informative regarding my condition. By far the best clinic/hospital I have visited and am having to go to many in the Bristol area..

JM
Jean Miller 7 months ago on Google
( 1 out of 5 )

awful experience . Great reception staff . triage nurse told me if I had an accident on the pain killers prescribed by drs my insurance would not pay out . checked out this information and it was a load of rubbish. saw just as rude …

PB
Phyllis Barter 7 months ago on Google
( 1 out of 5 )

Rude doctor or nurse not sure who she was. I’ve had a back problem that got really bad over a week. Decided to go here as my doctors is far away and thought I should check nothing serious. The rudest and aggressive woman. Told me I had to …

GW
G WMM 7 months ago on Google
( 1 out of 5 )

Clinical staff were rude and belittling. My 2 year old was turned away after an hours wait without being seen as not deemed a high enough priority. I was told although I was exempt from wearing a mask I could either wait outside in winter …

SB
Shaheena Butt 7 months ago on Google
( 5 out of 5 )

I had an appointment here few days ago and whilst at the hospital I felt unwell. Literally within a few seconds the staff had me on a wheelchair and then on a bed within minutes monitoring me and taking care of me. The care and …

JK
J Key 7 months ago on Google
( 5 out of 5 )

I have used the walk in centre twice in 2 years both for minor injuries. Brilliant staff, obviously they are busy and sometimes there is a long wait but that is the same for all NHS A&E places. Parking is cheaper and easier than the BRI so if it’s between 8am and 8pm this place is a better option

L
Lee 7 months ago on Google
( 3 out of 5 )

Reception staff were very helpful however, the nurse that has seen me on two occasions has been extremely rude and made me feel as if I shouldn’t have even gone in to be seen! Seen her twice now unfortunately and on the second occasion she …

AM
Amy Morse 7 months ago on Google
( 4 out of 5 )

I’ve spent rather more time than I would choose to at this hospital over the last few days! …

YL
Yvey Lor 7 months ago on Google
( 1 out of 5 )

I was referred to have a chest xray in Radiology department. The staff didn’t check if I had jewellery before exposure so they exposed me twice. They also refused to show me my radiographs even-though I have a right to see my medical records. Unhappy.

KB
Kate Bowman-Openshaw 7 months ago on Google
( 5 out of 5 )

Amazing staff in the day surgery unit. Professional and nurses looked after me brilliant, especially Lovely. Thank you!

TB
Tash Bibby 7 months ago on Google
( 1 out of 5 )

The reception staff were lovely and helpful. Building is clean and bright with COVID measures in place. However, the triage nurse was rude and abrupt. She made me feel as though I had wasted her time and did not even bother to examine my injury. My complaint was dealt with promptly by the clinical manager.

JF
Janice Franklin 7 months ago on Google
( 5 out of 5 )

What a pleasant and peaceful experience it was to visit this hospital on September 3rd. The moment I walked in I was greeted by a very helpful receptionist who told me exactly where to go for Radiology.I was greeted by the two radiographers …

SC
Steph Collins 7 months ago on Google
( 5 out of 5 )

Thanks to all the wonderful staff on New Year’s Day morning. Sorting out my slightly broken grandson!

ES
Eszter Simon 7 months ago on Google
( 5 out of 5 )

I called them before i walked in, to know if it’s the right place to go with my problem. The receptionist was really nice and helpful. I waited like 20 mins, before i got in. The lady (nurse or doc) she was nice too, gave some advice, helped a lot. There were hand sanitizer all over the place, the chairs were cleaned often.

ED
Ewa Dan 7 months ago on Google
( 1 out of 5 )

I went in with stomach pain that didn’t go away for days, no matter what I did. After 111 assessment, they told me to go there. Triage nurse was very unpleasant, basically made me feel like I shouldn’t be there. She barely touched my …

BB
Ben Burgess 7 months ago on Google
( 1 out of 5 )

Used to be a great hospital. Been here for a dressings appointment since April. Usually the receptionists here are really friendly and helpful. Today, ok it’s extremely busy with patients (some are probably drunk). There is a hour and 10 …

AC
Alex Cortan 7 months ago on Google
( 1 out of 5 )

Head nurse (possibly from Yorkshire, I’m not great with accents) and receptionist dreadful. Very unhelpful and cold after I was sent by BRI for a re-dressing of a wound. Terrible experience, both gave off the feeling that they ruled the …

MD
Marcela Diez 7 months ago on Google
( 1 out of 5 )

I can’t believe how the head nurse talked me. BRI sent me there (they were excellent) and that women told me that ‘if I can’t take care myself, I shouldn’t travel’. I am a doctor in my country and I have ever said something like that to a patient. Rude, unpolite and unprofesional.

AS
A S 7 months ago on Google
( 1 out of 5 )

Won’t see me as triage only. Issue that is causing me serious distress but nope nothing will be done at all. Told to come back the next day, wonderful, I will just there be pus everywhere and put up with it even more. What does it actually …

C
Cédric 7 months ago on Google
( 5 out of 5 )

Excellent experience there with a lovely staff and a great organisation. They told me how long I would have before to be seen and they were perfectly on time. It was efficient and the doctor was great. The building is new and welcoming, …

EV
Emma Votteler 7 months ago on Google
( 5 out of 5 )

Was so pleasantly surprised at the excellent service I received after visiting today. All nurses I met were so lovely and caring. I felt very well looked after and I was in and out in well under an hour.

SC
Simon Crowder 7 months ago on Google
( 5 out of 5 )

Absolutely flawless care, I must have interacted with about 8 members of staff and every one of them without exception was polite, kind, caring, friendly and helpful. I was treated so well and everything was handled perfectly. Honestly moved by the kindness and professionalism of the staff here.

LT
LUCY TALLIS 7 months ago on Google
( 4 out of 5 )

Extremely clean, calm and staff welcoming. I did struggle a bit, getting out of the car park. Probably my own fault: I exited at the barrier, then was confronted by bus lanes; I then tried to enter at the emergency door. I’m wondering if a …

JB
Jamie Barker 7 months ago on Google
( 5 out of 5 )

Had to go in for an xray.
Both receptions were helpful and the technician/nurse was friendly.
The whole trip took about 10 minutes.
Great service.

CH
claire hough 7 months ago on Google
( 1 out of 5 )

Wouldn’t bother with the urgent care unit the staff are so rude with zero manners & I question their training I was told if my burns developed blisters or weeping to go back straight away for them to be dressed went back the nurse said …

SH
Stephanie Hatton 7 months ago on Google
( 5 out of 5 )

I’ve had to visit SBCH twice this year for difference reasons and have received excellent service on both occasions. The minor injury unit was quiet and I was seen quite quickly to be assessed for priory. As it was only a minor injury I did …

H
Hazel 7 months ago on Google
( 1 out of 5 )

I took my son today,he couldn’t move his knee and was in a lot of pain.The nurse called his name and he was on crutches and took a while to get to her, she told him he took too long to get to her so she called in someone else! Waste of time, just told him to rest it and didn’t give any treatment.will never go there again.

BN
Barry Nicholls 7 months ago on Google
( 1 out of 5 )

Lovely hospital and l am sure superb nursing staff BUT if you need to call to check on a patient, forget it !!! They do not answer the phones, if they do they then cut you off or promise to call you back and never do !! Definitely needs something sorting out with that side of the hospital 😡😡 …

SA
Shanaz Asfi 7 months ago on Google
( 4 out of 5 )

We’ve been a few times over the past few years and they’ve always been professional and polite. The waiting time isn’t long either. Always our first place to go when we need medical assistance

WD
Will Davies 7 months ago on Google
( 5 out of 5 )

Friendly, professional & efficient staff. Was very busy when visiting MIU but they are good at giving you an estimate of the wait if you ask. A display shows you the estimated wait too. Free drinking water and WiFi also available in the waiting room which is modern, clean and comfortable.

J
Jessica 7 months ago on Google
( 1 out of 5 )

The aftercare nursing team were fab. However the surgeon messed up my surgery can’t see any difference to wat was fixed. Now making a complaint. Disgusting how he thinks his sloppy work is acceptable. Left the hospital in tears. Had …

B
Bjc 7 months ago on Google
( 1 out of 5 )

No issues with the care or the staff, but disabled/blue badge parking is totally bonkers. Its around 200 m from the parking area to the front door, and for those who don’t walk too well its simply too far. There are wheelchairs available, …

SY
Sue Yarrow 7 months ago on Google
( 1 out of 5 )

Waited 2.5 hours to be seen. Have an ear infection. Told nurse what I had been using and that I hadn’t received any benefit from it and needed something else. She gave a prescription for exactly the same treatment. Complete waste of time and resources.

IS
Isaac Smith 7 months ago on Google
( 5 out of 5 )

Amazing service lovely and friendly staff that helps put you at ease at a distressing time. Quick waiting times.

JL
Jonathan Legg 7 months ago on Google
( 5 out of 5 )

Visited with my son with scarlet fever today. Staff were all friendly and diagnosed and prescribed a treatment for my son considerately and quickly. Modern and well designed facility.

KE
Kim Ellis 7 months ago on Google
( 3 out of 5 )

Excellent service from the nurses but I don’t think the two receptions that were having a right laugh talking about being locked out of their house and saying the f –k word is very professional, we can hear what you are saying.

RP
Richard Parsons 7 months ago on Google
( 5 out of 5 )

I have found my stay here very
Quite. And very rewarding to my
Recovery the. Staff have been really …

OW
Olly Walkinshaw 7 months ago on Google
( 5 out of 5 )

What an excellent hospital … all the staff members I saw yesterday were amazing . They had time to properly assess me and all were really friendly . The young doctor I saw was first class . This is what the nhs is all about and I cannot …

DB
Danny Boucher 7 months ago on Google
( 5 out of 5 )

Well I was very nervous about having my mri scan but the nurses and staff made me and my partner very comfortable. Thanks nhs

BS
Betty Stagg 7 months ago on Google
( 1 out of 5 )

Parking is misleading. I know several people who have had parking tickets for leaving their cars in a place marked out for parking with no signs to say they need to pay. Patients attending for eye treatment need to be driven for their …

MS
Mary Skuse 7 months ago on Google
( 4 out of 5 )

The service was to die for (not literally, please don’t die). The staff were of the best manners known to man. All in all, it was great. Except for the skate-stoppers on the benches. GET THEM OFF!

PK
PAUL KELLY 7 months ago on Google
( 5 out of 5 )

Very good place staff all nice never have to wait to long to be seen unlike my local GP where I have to wait over a week for an appointment and thsts only if I cant get through to GP on phone this place is a life safer and all the staff are great x

RP
Richard Probert Probert 7 months ago on Google
( 5 out of 5 )

I had a lesion removed from my right leg. The staff surgeon were a wonderful team, The treatment from the time I entered the hospital wa second to none.Thank you all.

EL
Eve Lawrence 7 months ago on Google
( 2 out of 5 )

Reception and doctor were lovely but triage nurse was very rude and basically told off for being there and made me feel worse than I already was… Very unprofessional

SH
Shaun Hollow 7 months ago on Google
( 5 out of 5 )

I had excellent treatment from all the staff, they were very polite and helpful and I was seen ,diagnosed and out within an hour.

PB
Pauline Booklessuķ 7 months ago on Google
( 5 out of 5 )

Went with our son following a trampoline incident who has non verbal autism.They were brilliant with him and made him feel very at ease very professional

BB
Bthe Bassman 7 months ago on Google
( 3 out of 5 )

Great building (a mini Southmead), great staff (seemed caring for vulnerable patients), poor management (put on wrong list so wasted my holiday here), poor timekeeping (some waiting more than 3 hours past appointment time) and outrageous out of town parking fees (I walked through from cinema car park)!

MC
Maureen Carey 7 months ago on Google
( 5 out of 5 )

It’s been a year since I needed emergency treatment and I still remember the care and kindness received from staff, nurses and the doctor. Thank you all so much.

TW
Tina Whybrow 7 months ago on Google
( 5 out of 5 )

Went for an Mri lovely staff pleasant and helpful made me feel at ease. Very clean and safe.

LW
linda williams 7 months ago on Google
( 5 out of 5 )

has never let me or my family down you might have to wait a bit but well worth it and when you go to reception if they feel you need to go to the B R I they will tell you so you dont have sit about waiting fully recommend the hospital

�M
Łukasz Martun 7 months ago on Google
( 5 out of 5 )

Great place. Extremely friendly and patient staff, very helpful. Not long waiting time. Highly, HIGHLY recommended. Thanks Guys!

PH
Peter Hadwin 7 months ago on Google
( 5 out of 5 )

Excellent friendly care with clear communication. I was dealt with in 1 hour, as they were flexible in treating my minor wound.

JH
Jesse HS 7 months ago on Google
( 5 out of 5 )

Lovely MRI team

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