South Northamptonshire Council reviews

The service I received today could not have been any better. Matt was so helpful and thorough in dealing with several council tax bills for a development of 26 flats in Brackley. Nothing was too much trouble and there was no pressure of the …

Been on housing transfer list for 2years. Been told I’m top priority.
Got a call asking if I would like a new build house in a village not on our list. After thonging it through me and my partner said yes. Days later we find out …

Shame it’s 1 star. Couldn’t select none. My kid and me are homeless and the staff at council are pondlife. Look down on every one. Rude and unhelpful. Say oooh we care about your thoughts in public but definitely don’t give a dam

Day 1 of unitary council

Trying to pay my council tax and you won’t accept my card confuse me to high …

If I could award them zero stars or more appropriately something in negative territory then I would. However, as 1 star is the lowest one is able to opt for, 1 star it is. Having tried to apply for a council tax reduction via their website …

Nice location, building and staff! Limited facilities and employees though!!

I called to tell the council that I am moving address, they couldn’t be bothered to deal with my query and just told me to do everything online. So I did it online and then they still charged me for council tax the next month. Now they are …

terrible, never pick up phone, on hold for over 39 mins, then they answered and put me on hold again, they never answered for another 25 mins so I gave up !!! Such a lazy council, never anyone working there it seems, always walking about …

never pick up the phones all waiting 45+ minutes. promised to sort benefit for my mentally disabled brother since April now ending July still no resolve. if there was another way other than this council I would use it! awful

waiting for a lost black bin for three weeks- following my report I had to week over two weeks and now have another two weeks as the bin hasn’t been delivered

Customer service are professional, patient, and have a “people-first” attitude

There are people and organisations that are not fit for purpose. South Northamptonshire council sit just below that… way below that.

Discrepancy with council tax and don’t reply to emails.

On hold and then cut off