Total Reviews 66

Average reviews from all platforms

Average Rating 3.3

Average reviews from all platforms

  • 5.0
    35
  • 4.0
    2
  • 3.0
    2
  • 2.0
    1
  • 1.0
    26
Spire Elland Hospital reviews breakdown:
Google
3.3
66

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66 Spire Elland Hospital reviews on Google

FT
frank turner 9 months ago on Google
( 5 out of 5 )

Recently I had a full hip replacement, at the first consultation and x-ray all aspects of the operation and recovery were fully explained and questions and concerns fully answered and explained. Following on from this I received a …

AF
Andrew Foster 9 months ago on Google
( 5 out of 5 )

I’ve had several procedures done at Spire Elland, and on each occasion I have been very happy about everything. The staff are all very professional and easy to communicate with, and the consultants I have seen there have been fantastic. The food is even better than you’d expect of a hospital!

LW
Leona Wright 9 months ago on Google
( 5 out of 5 )

I have had a couple of different treatments/procedures at Spire Elland Hospital. Firstly I have had physiotherapy on the neck and shoulders area, I was very well looked after by Kimberley Field. I was always asked if I were comfortable and …

AA
Arslan Akram 9 months ago on Google
( 1 out of 5 )

I couldn’t find star less than 1.
continuously postponed my operation for 3 times. Last one cancelled just 1 day before 🙁 There is absolutely no wiggle room for scheduling appointments, no …

PF
Pam Finch 9 months ago on Google
( 1 out of 5 )

Patients left hanging around in waiting rooms while nurses stand idly by. No one explained or apologised for the consultants poor time management. The patients at Elland are treated as no more than cash fodder. Dreadful experience. Worse than NHS. The only time they speak to you is to make sure they have all your bank details.

PF
Pam Finch 9 months ago on Google
( 1 out of 5 )

Arrived on time for consultant appointment. 40 minutes later I’m still sitting waiting and no one comes to speak to me although 4 nurses are chatting away to each other clearly not busy. When I complained I was told to leave as my “relationship with my consultant has now broken down”. Disgusting.

KW
Kate Wilkinson-Hill 9 months ago on Google
( 5 out of 5 )

The team at Spire elland couldn’t do enough for us. The nurses are amazing and so caring, highly recommend!

KW
keith williams 9 months ago on Google
( 5 out of 5 )

Had an hernia operation 17/2/23 at elland,went back for staples out 27/2/23 as a nhs patient unfortunately i had a bleed when i got off the table , just want to say a big thank you to the nurses who got the situation under control,ended up …

SB
Sheila Brennan 9 months ago on Google
( 5 out of 5 )

Attended here for first ever private hospital appointment yesterday. Found the spotless and covid safe reception and toilets very reassuring. Pleasant receptionist who accessed my records speedily. Efficient and friendly initial tests by …

PC
Patricia Carr 9 months ago on Google
( 5 out of 5 )

Very impressive. I was referred to the Spire at Elland by my GP on the NHS for a trigger finger. I had a little wait until my appointment came but it was expected because of covid and back logs. …

SC
Simon Christie 9 months ago on Google
( 5 out of 5 )

Before attending Spire, I did the homework, read the google reviews and was a little dismayed by the mid-table rating (3.2). However, my actual experience of Spire was quite different and clearly at odds with these comments. Hospital …

PI
Peter i 9 months ago on Google
( 1 out of 5 )

Don’t bother use the NHS. I had a blood transfusion due to losing a lot of blood, I need an operation which would have taken 6mths on the NHS so decided to use my private healthcare and saw a consultant in July. Date for opperation set for …

SH
Sarah H 9 months ago on Google
( 1 out of 5 )

Continually cancelled my procedure over the course of ten months (and counting – the latest, scheduled to take place in a few days, was cancelled again today). The first time it happened just as I was about to go into theatre. Absolutely no …

AH
Amirah Hussain 9 months ago on Google
( 1 out of 5 )

Would have been 0 stars but doesn’t give me the option. Rubbish service from start to finish. False promises and lie. Don’t reply back and continually cancel procedures after taking payment. Lack of consideration or accountability. They …

TS
The Sorcerer 9 months ago on Google
( 1 out of 5 )

Absolute joke this place is. My appointment was originally booked on a certain day and then at short notice cancelled. I was then given another reappointment which was a phone consultation. I waited for the call at the booked time and no …

J
Jax 9 months ago on Google
( 5 out of 5 )

From first consultation to surgery was only five weeks.
Every appointment leading up to the surgery went like clock work.
I had a total hip replacement and went home the day after surgery. …

HS
Haramandeep Singh 9 months ago on Google
( 1 out of 5 )

My Wife had her blood and ultrasound done at the hospital and the consultant’s secretary is not willing to share the results before the consultant approves. The next available appointment is after 2 months! I can’t believe firstly that the …

D
Dan 9 months ago on Google
( 2 out of 5 )

Pros:

The surgeon was good. …

JB
Jean Burton 9 months ago on Google
( 1 out of 5 )

Had a operation few year ago triger finger, doctor was like a butcher, told to lay on bed anesthetic put needle in, went up in air with shock he carried on, pain was atrocious, would not give me time to breath, never again, wanted to stab him 🤔,like he did to me, …

JP
Julie Pordham 9 months ago on Google
( 1 out of 5 )

Took 4 days for anyone to answer the phone, when they did I advised the person that I knew which consultant I needed to see for a dermatology appt. as my medical insurers had told me.I was informed I was wrong & was booked in with a …

VJ
Victoria Jasmine 9 months ago on Google
( 1 out of 5 )

Really disappointed after having a procedure in the dy surgery about 2 weeks ago. There was on health care assistant who was absolutely lovely (Charlotte) and I couldn’t fault her. Then after the operation a nurse came to change my …

AH
Abbas Hussain 9 months ago on Google
( 1 out of 5 )

Poor experience with Elland Spire Hospital. I was told in May that I would require an operation and I wouldn’t have a long wait. I have been chasing a date for the last four months and tend to be kept on the phones for over 30 minutes …

JH
james Heslegrave 9 months ago on Google
( 1 out of 5 )

What a shame!!
Came to have minor treatment was given a price which was nearly double what they originally quoted so went away for a think. …

JH
Jamie Humpheson 9 months ago on Google
( 3 out of 5 )

The actual care I have received whilst there has been phenomenal.

However, I have been ringing 3 x a day for the past 10 days (often waiting over …

ML
margaret lowe 9 months ago on Google
( 5 out of 5 )

I had my total knee replacement at the Spire Hospital Elland after being let down very badly by the BMI Hospital Huddersfield. Every one was very professional and very caring Alltwen staff from the Catering, Cleaning. Nurses ,theatre staff …

BB
Bernadette Boryslawskyj 9 months ago on Google
( 5 out of 5 )

Just had a replacement knee yesterday, on way home now. A big thank you to Mr Sidhom and all the team at Spire Elland Hospital for such a brilliant experience throughout, I cannot thank you all enough for all your care, attention to detail …

CF
Courtney Farley 9 months ago on Google
( 1 out of 5 )

Had a certain Gynocoloyst. I came to her a year ago and no solution was found. She also had another family member and because of her mistake, my family member has to go through a 4hr surgery. To fix what was broken. …

AF
Anna Fisher (Lou) 9 months ago on Google
( 5 out of 5 )

Absolutely fantastic!! From start to finish! The surgeon was amazing, he made me feel at ease and was genuinely such a lovely man! The rest of the staff were fantastic, all the nurses were incredible!! Highly recommended! I have a huge …

RA
Richard Ashton 9 months ago on Google
( 5 out of 5 )

Waited two years to see a cardiologist. Saw one within four days here who has sorted my problem.

AM
Andrew McDonald 9 months ago on Google
( 5 out of 5 )

Just wanted to say a massive thank you for the staff at Spire Elland. Clean facility and very welcoming staff, I was very much put at ease despite being nervous for my procedure. Thank you!

CH
Craig Hayes 9 months ago on Google
( 1 out of 5 )

Had a couple of procedures at Elland Spire over the past year. Staff are friendly, plus I was really well looked after each time ( special mention to a nurse Holbrook) but….. due to covid, my procedures have been put off month after …

PW
Paula Willsea 9 months ago on Google
( 5 out of 5 )

Brilliant from start to finish saw Mr Anver mahomed regarding varicose veins he was great and I was in having the surgery in less than a month. All the staff were great, careing, professional and put me at my ease. Yes I was private but …

MP
Michaela Phillips 9 months ago on Google
( 5 out of 5 )

I came here after a breast cancer scare. I was treated so gently and kind, the staff were amazing all of them from reception team, to the doctor and to the lady that did the scans. …

DM
David Margison 9 months ago on Google
( 5 out of 5 )

I have had treatment here twice now, once as a private patient and once on the national health. Staff are friendly, waiting times are extremely short, I prefer to be treated here than at the local NHS hospital. Had my shoulder opp Monday …

KH
K Harrison 9 months ago on Google
( 3 out of 5 )

The care for having a gastroscopy was very good, however the admin side is very poor and needs more attention.. They cancelled my first procedure date and sent a letter out to advise of this and the new date. After the procedure i called a …

SF
Shannon Foreman 9 months ago on Google
( 5 out of 5 )

Couldn’t recommend enough!
Great care provided by all of the staff at Spire. Very attentive and excellent at their jobs! Amazing job 🙏 …

MG
Mr Godders 9 months ago on Google
( 5 out of 5 )

Visited this week and the staff were lovely and helpful!! One staff member in particular, Taskia, who was cleaning at the time was very kind and comforting. She helped me find where I needed to be and was extremely helpful. All around amazing experience!

SL
Stephen Li 9 months ago on Google
( 5 out of 5 )

My experience is quick service, very short time wait and consultant appointment very good. Plus phonecalls before the appointment, found enquiries and booking have been very quick.

DK
Debra Kenyon 9 months ago on Google
( 5 out of 5 )

Had an appointment at this hospital yesterday and was very pleased with the treatment and covid precautions, very professional. Staff were helpful, polite and answered all the questions I asked. Extremely clean.

D
Dave 9 months ago on Google
( 1 out of 5 )

Absolute joke of a place was referred here for problems with my back effecting my ability to walk and already had 2 appointments cancelled without even having my 1st consultation and when I ring up they now can’t even give me an appointment date, these people couldn’t care less about their patients.

SH
Sheila Hyde 9 months ago on Google
( 5 out of 5 )

I visited the hospital on Thursday, 8 November 2018 where I saw Mr S Charlett, ENT Consultant regarding ear wax which he removed by microsuction. It was virtually pain free and my hearing is much improved . He was very reassuring and I …

RB
Robert Bennett 9 months ago on Google
( 1 out of 5 )

So i have a Bupa Authorisation and Ellen Spire hospital wont help without a referral so Ive got to wait for Hebden Bridge to type one (Slowly) so I try Huddesfield And they dont answer the phone (all day) why do I bother to waste money on private medical when the service is appalling

IM
Izabela Miskiewicz 9 months ago on Google
( 1 out of 5 )

I paid £135 for an appointment with ENT doctor. After telling all my symptoms, doctor told me to drink more water. I came back to my GP … Turns out I have a bad tonsils/throat infection…. I thought I will get a first class treatment but I just found out I need to drink more water … Wasted £135

AF
Alan Fish 9 months ago on Google
( 1 out of 5 )

Booked for a proceedure during Covid times. Told to isolate for 5 days after Covid test (presumably from other people). Told very rudely that driving myself to a letter box and back was against the rules and was not allowed to leave the …

BA
Becki Armstrong 9 months ago on Google
( 5 out of 5 )

I cannot fault the staff at either dewsbury or the Elland site. Every single person who works there are professional and friendly staff who deserve recognition for the great work they do. Thank you for making my day case easier for me to manage.

MH
Michelle Hickey 9 months ago on Google
( 5 out of 5 )

I went here friday 1st November 2019, to have a cyst removed, the reception staff were very friendly and the nurses and doctors were brilliant, I was very well looked after. thank you spire hospital staff.

JA
Jason Atkinson 9 months ago on Google
( 5 out of 5 )

I have been to spire at elland today for some injections in my back where Mr Manon and is staff all looked after me very well a big thankyou to every one even the lady who gave me dinner after my treatment thank you again

M
middleagedlady 9 months ago on Google
( 1 out of 5 )

Would put nil if I could. Was kept waiting an hour to see consultant, no apologies or explanation. Only to be seen by an arrogant, cold and apathetic consultant, no explanation and performed intimate examination without warning. Expected me …

SS
susan sidebottom 9 months ago on Google
( 5 out of 5 )

Had my surgery today as a day patient..I was petrified but have to say from arriving to leaving every member of staff were caring, supportive, attentive and just lovely..thank you to everyone involved at such a difficult time..amazing 👏 …

SW
Soo Watson 9 months ago on Google
( 5 out of 5 )

I was referring 12months ago for varicose vein removal got seen by Mr Anwar the whole experience was first class the team who did the procedure put me at ease, and the amazing Mr Anwar 12months on they have pretty much vanished thank you.

CT
Chelsea Tingle 9 months ago on Google
( 1 out of 5 )

First time coming here today to get turned away because I had my daughter with me. And the way they went about it was wrong
Discrimination against single parents should be absolutely ashamed.

JD
John Doran 9 months ago on Google
( 5 out of 5 )

We visited this hospital on Monday 5/9/2016 we were treated well didn’t have to Waite we were shown where to go and when we arrived walked straight in . Doctor was nice and the nurse even did a demo of exercises that the doctor recommended.

JS
Jack Stephens 9 months ago on Google
( 1 out of 5 )

Nearly impossible to get through on phone lines, which of course is extremely important! very little communication between departments and other hospitals, very frustrating TBH

PM
paul mccann 9 months ago on Google
( 1 out of 5 )

I am getting sick and tired of this hospital my wife went here for a bust reduction in November and we are still waiting and paid nearly £6000 first it was January then February now it should have been the 6 of March I had to have a blood …

MD
Marcus Dyson 9 months ago on Google
( 5 out of 5 )

Both me and my fiancée have had treatment at Spire Elland, and both of us were treated promptly and professionally with care and courtesy.

KS
Kimberley Smith 9 months ago on Google
( 1 out of 5 )

I was refered here by my doctor to have surgery on my wrist… i have had a problem with my wrist for 10 years only recently has it got worse and some days the pain is unbearable so i seeked medical help.. my doctor did everything she …

JL
Jamie L Campbell 9 months ago on Google
( 5 out of 5 )

Excellent care & customer service. Quick, efficient & the Consultants explain everything in detail. Very clean & strict Covid procedures in place.

JA
Jason Atkinson 9 months ago on Google
( 5 out of 5 )

I went to spire at Leland to see Dr melon is good doctor

SS
sheila suthern 9 months ago on Google
( 5 out of 5 )

Fantastic care for my husband the nurses and staff are kind, and caring.

BR
BOBBY R 9 months ago on Google
( 5 out of 5 )

Great service from Luke
Helped me over the phone
Advised me what to do next …

SA
Stefan Arak 9 months ago on Google
( 1 out of 5 )

Put a spam leaflet through my letterbox.

PK
Paul Kavanagh 9 months ago on Google
( 5 out of 5 )

Welcoming friendly staff that put you immediately at ease.

C
Chris 9 months ago on Google
( 5 out of 5 )

Everything you expect from a private hospital

SS
Simon Smithson 9 months ago on Google
( 4 out of 5 )

Looked after me well during a rather traumatic time!

C&
cena96.. …. 9 months ago on Google
( 1 out of 5 )

Rough attitude to the reception

LC
Leslie Currie 9 months ago on Google
( 4 out of 5 )

Effective efficiency!.

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