St Leonards Hospital reviews

The nurses/staff in the foot clinic and locomotor/physio are fantastic and worth 5 stars; but the new staff at front (NOT Aleesa) are rude and lazy; and hardly ever pick the phones up, before 20 rings. …

Avoid this place,they won’t help in any way with your pain,their solution to years of physical pain is to medicate you with antidepressants so you don’t become a bother to them.They really don’t care about anything but their paycheck.Shame on them

Receptionist lovely, hence why I’m giving 2 stars. But male physio, was very blunt, hostile and rude. I felt very uncomfortable and started getting tearful because of this, but at least he gave me tissue. I Would NOT want to be in the same room as him again.

After years of bad experiences with non trauma/special needs informed or trained dentists, my mouth was a total mess. A year under the dental services at St Leonard’s and I’m able to smile for the first time in over a decade. The staff were …

The therapists in the Locomotor clinic are highly experienced and used also to think out of the box to find the right treatment and further additional diagnostic ways, should they be necessary.

The medical and administrative staff were friendly and my appointment was even on time.

Great hospital – been treated a few times here and good example of first class NHS service 🙂

Please note.
A lot of patients have critisised the behaviour of the reception.What I say is “Please have patience ”
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St. Leonards why so hot inside the hospital!!!it is unbearable, think about the environment and the energy bills

Amazing physiotherapy team! I have been seen by Ruth, who’s been very thorough and made the whole experience pleasant. All the staff is really helpful, it doesn’t even feel like you’re in a hospital in the traditional sense.

Their phone service is absolutely terrible especially in the physiotherapy department! I have been coming on and off for a year plus or so but before that years ago I used to help my mum call and even then service was bad and clearly hasn’t improved. The staff need more training on phone etiquette and just call waiting in general.

Had physio here twice (knee and back) for problems I’ve had for years. The physios (Kristina and Andy) were brilliant, really nice and informative. I’m now pain-free and can’t thank them enough for their expert help.

I was given a appointment for today after I got there the security at the gates asked me what I was needing. I explained to him that I was given a appointment for today with a physio Marie she is a EPS physio. I was given over the phone for …

The reception lady was so rude (the young one). I did a walk in got there before 9 and have been waiting an hour, I asked the lady how long her response was people have appointments and are seen for different things and your a walk in, yes …

Desmond, the physiotherapist is excellent. Professional, punctual and efficient, he certainly knows his craft and manages to address everything in the limited 30 minutes provided. Assisted exercises, advice, hints and tips, booking me for …

Amazing team at the vaccination walk-in centre. Very friendly and helpful in helping with our queries.

Im still new to the area, I googled nearest hospital and it directed me here.

Upon arrival this morning, I explained to receptionist, I’m feeling light headed …

Retrain staff on phone etiquette, manners, improve customer services. Tax payers money wasted.
Recruit better

Always good to see Rob. A very helpful doctor.
The staff are always welcoming and helpful.
Dawn.😀 …

This is not a hospital like the name suggests. There are no doctors here that can see you. They just send you away. I called before going to see if I could be treated here and they lied to me.

Worst security staff at the entrance gate, I got shouted for dropping a patient near the entrance. Security staff by the name of Steve started shouting with his highest voice for dropping a patient near the entrance, this is unacceptable…

Very nice and helpful staff at RA office! Many thanks Idris for your help, it’s a pleasure to deal with you.

Don’t pick up when you phone and when they pick up she was very rude to me shud not have some one like this pickings up call for like this shame on her

Adam corfi is the great and most amazing trapiest. Loved his care for patients.

Physio team are lovely, and very helpful

Waste of time phoning no one answers the phone from 9 am till 1 pm just close this hospital

Not an organised or reliable Trust. Chaos within.

Warm and friendly staff with great clinicians

Very respectful and friendly reception and very good doctors

Great staff tell you just what you need to hear.

Good

Wonderfull staff and amazing GPs❤

Terrible phone etiquette

Very friendly receptionist.

Good

This place is awesome

Good hospital

Terrible service

Terrible service

I would like to know if there are optamologists to treat eye problems pleas …