Royal Bolton Hospital average reviews all over the web

2.9
Total Reviews 80

Average reviews from all platforms

Average Rating 2.9

Average reviews from all platforms

  • 5.0
    32
  • 4.0
    2
  • 3.0
    3
  • 2.0
    9
  • 1.0
    34
Royal Bolton Hospital reviews breakdown:
Google
2.9
80

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80 Royal Bolton Hospital reviews on Google

CK
craig kinsley 8 months ago on Google
( 5 out of 5 )

I think all staff that work there are amazing considering & witnessing the strain they are under with the everyday people who need there help!!!. I witnessed this other day I was with someone & enjoyed giving a little help to show my appreciation of all that they do that you all so much to all staff members ❤️ 💗 💖. …

AA
Adei Adione 8 months ago on Google
( 5 out of 5 )

The best hospital experience I have had in the UK thus far. Endoscopy department staff is awesome. Caring, compassionate and there for you nurses. Doc explained me everything as a medical to medical professional. I hope I will be operated on there!

KL
Kira Louise 8 months ago on Google
( 5 out of 5 )

Went to A&E on Wednesday with my husband. The nurses and doctors here was amazing and seen fairly quickly.
I do feel sorry for the staff here, when I was waiting in A&E two separate …

CW
Crista Wilkieson 8 months ago on Google
( 5 out of 5 )

Had to take my 11 year old daughter to A&E this morning. We were checked in quickly and smoothly. Seen by a triage nurse within 10 minutes and a doctor within an hour. Everyone we had contact with were professional, kind and calm. The …

B
Brian 8 months ago on Google
( 5 out of 5 )

Saved my life ,, Ambulance Service are my Heroes , apparently I crashed and stopped breathing in the Ambulance – their skill and determination kept me going and I cannot thank them enough. A short stay on intensive care where I was touch …

SW
sue white 8 months ago on Google
( 2 out of 5 )

My god!… what on earth did I experience 😳.
My 17 Yr Daughter had to be taken to A&E with a very painful toe.
There were corridors with patients on gurneys. There were nurses walking around …

GB
Ged B 8 months ago on Google
( 1 out of 5 )

Shocking maternity care. From parking issues, long waits, incorrect/conflicting appointments to the m2 maternity ward issues. If you have another hospital you can chose to give birth I would strongly advise to do so. We have used Oldham …

M
melll 8 months ago on Google
( 1 out of 5 )

Awful experience in the maternity and has left me with PTSD and on anti-depressants. I was induced in July by a student midwife without my consent. She only informed me she was a student after inducing me! I was left alone all night whilst …

CS
Chris Stacey 8 months ago on Google
( 1 out of 5 )

I had an extremely disappointing experience with Bolton Hospital’s customer service over the phone. The first person I spoke to simply said “Hello Bolton” and transferred me without any explanation or greeting. The second person I spoke to …

HI
hana Ibrahim 8 months ago on Google
( 1 out of 5 )

The WORST maternity department ever!! Experienced trauma from this hospital due to the lack of respect and neglect please avoid this hospital they will treat you with no respect and do not care about meeting your needs. It is full of …

CP
Clive Parr 8 months ago on Google
( 5 out of 5 )

I had brilliant service yesterday when I had a colonoscopy. Very professional, attentive, warm and friendly and made to feel comfortable. The Endoscopist (Carmel) and her team were amazing, much appreciated.

LS
leanne shakeshaft 8 months ago on Google
( 1 out of 5 )

If I could give this hospital no stars I would! I absolutely hate this hospital!!! I chose to have my son at Wigan for the better care if I drove I’d be going there for treatments. Twice already I have been arguing for doctors here to see …

KC
Kathleen Cheetham 8 months ago on Google
( 5 out of 5 )

I had brilliant service yesterday. Very professional, attentive, warm and friendly. The doctors and nurses were amazing. They are under acute pressure at the moment but that didn’t get in their way.

MJ
Megan Jane 8 months ago on Google
( 1 out of 5 )

Came here in an ambulance then sent to sit in waiting area not seen by anyone for over 2 hours including triage, in absolute agony hot and cold sweats from the pain to be told to “chill out on my breathing” when asking for help by the AnE …

LM
Lesley Mcnally 8 months ago on Google
( 2 out of 5 )

My appt in WHC was seamless wish I could say the same for the pharmacy , put in prescription told a 30 min wait , as I live quite a distance from the hospital had to wait over an hour , surely prescriptions should be able to collect from …

JB
Jane Brooks 8 months ago on Google
( 5 out of 5 )

Just wanted to say that my husband’s experience of the Endoscopy department today was a positive experience. He found the nursing and reception staff were really lovely and helpful during his appointment.

GB
Gareth Barlow 8 months ago on Google
( 5 out of 5 )

Absolutely fantastic service,my 9 year old son broke his arm,he was straight in given medication,X rays,fixed & plastered up and out all within 5 hours,all the doctor’s & nurses were brilliant,worked as a team ,very kind,caring & …

CU
Charity Ukhurebor 8 months ago on Google
( 1 out of 5 )

We got there in the evening, after carrying out test by past 8pm we were asked to see a doctor. After staying up all night hoping to see a doctor, only for a Doctor to attend to us past 5a.m to tell us the test result and they didn’t have treatment… why didn’t they inform us that there was no doctor till the next day or no treatment???

D
DAVEDANGEROUS88 8 months ago on Google
( 2 out of 5 )

WAITING TIMES ARE AT AN ALL TIME LOW!! 6 HOURS TO GET A ECG BACK FROM A DOCTOR LOOKING AT IT. PLUS A LADY BEHIND ME WAS WAITING OVER 5 HOURS FOR PAIN RELIEF FROM KIDNEY STONES. NHS IS COLAPSING AND GOD FORBID WE EVER GET INTO WAR AS IT WOULD FLOP ON THE FIRST DAY OF A BIG ATTACK WHEN IT CANT EVEN DO A JOB FAST WITH 20 PEOPLE WAITING

DL
Diane Lane 8 months ago on Google
( 5 out of 5 )

Visited Womens Health on a number of occasions over the last few weeks.
Staff from Consultants to nurses to admin staff treated me professionally, and with kindness.

VL
Vanita Ladhani 8 months ago on Google
( 3 out of 5 )

The ward service are excellent by the discharge lounge is very poor service waited for more the 3 hours need more improvement

A
Amy 8 months ago on Google
( 1 out of 5 )

I had a very similar experience to another reviewer on here who was having heart palpitations and pains. My partner and I ended up waiting 8 hours in A&E over which time I was treated rudely by one of the nurses and ranted at by a GP (I …

SL
Stacey Louise 8 months ago on Google
( 1 out of 5 )

pharmacy is absoutly awful! waiting over 2 hours for a prescription, rude staff and have no respect for anyone

AH
Alison Hall 8 months ago on Google
( 2 out of 5 )

I don’t like the visiting system at all – not just the on line part of it, but the whole visiting system. One 45 minute slot once per day for one visitor per patient is simply not enough. My mum needs more support than that – access and …

GS
G S 8 months ago on Google
( 5 out of 5 )

I had to attend minor emergencies recently as advised by out of hours care. The staff were amazing. I understand the pressures on healthcare being a heath care worker myself. Despite the obvious pressures I was triaged within 20 minutes of …

KM
Kian Mcellin 8 months ago on Google
( 3 out of 5 )

Staff are brilliant, waiting system needs a revamp. Someone with a broken leg could be sitting next to someone with a virus. Treatments aren’t the most effective but staff are getting by on what they have. Waiting time is a ball ache.

TA
Toni anderton 8 months ago on Google
( 5 out of 5 )

Visited with my 87 year old grand mother who had fallen over , staff was very attentive , we was treated with dignity and empathy throughout ,A&E was extremely busy and I was alllowed to stay with my cognitively impaired relative as her …

JD
Jannet Doe 8 months ago on Google
( 5 out of 5 )

Staff are amazing here. I feel sorry for them because of how much abuse I saw them put up with. People kicking off when it’s clear that the hospital is overran with the amount of people who come in. …

LM
Lesley Mckenna 8 months ago on Google
( 5 out of 5 )

I have been at the hospital all day today with my sister who had a bad break to her ankle. I cannot praise the staff enough. She saw a lovely nurse practitioner and then a lovely team in the resus department. When we moved to the a and e …

Z
Zalik 8 months ago on Google
( 5 out of 5 )

While attending funeral from Liverpool admitted hospital it’s amazing A/E staff looks after very well, services are well and brilliant .
Thanks trust and staff
Ahmed

JM
Jess McClelland 8 months ago on Google
( 1 out of 5 )

The most awful experience at this hospital. Suffered a miscarriage was left bleeding for 7 hours to be then sent home. Most of the staff on the M6 ward are really nice and helpful but it is so understaffed never any doctors that are there …

MD
Maria Dennett 8 months ago on Google
( 5 out of 5 )

I have been to the hospital twice in the last two weeks.Both times i found the staff very informative. They were very friendly and made me feel totally at ease .brilliant !!!

B�
Brawling “BrawlinG_Style92” Style 8 months ago on Google
( 1 out of 5 )

Sectioned me because I tried to discharge myself, They will take your freedom away from you, Do not enter beechward psychiatric ward because I went in normal as any other man and left wanting to end my life, Thanks nhs

SH
samantha hamilton 8 months ago on Google
( 1 out of 5 )

Not only have I had a bad experience when I gave birth 6months ago but now the unprofessional doctors at this hospital is disgusting. …

DP
David P 8 months ago on Google
( 5 out of 5 )

Spent a month in Royal Bolton Hospital after my heart decided to give up on me. Amazing staff in A&E and nothing but angels in the Coronary Care Unit. Can’t thank them all enough.

ZH
Z Hvtch 8 months ago on Google
( 5 out of 5 )

Not a clue why this hospital has an average of 3.5*. Disgruntled complaining people maybe… yes the NHS is hard-pressed for finances/funding, but the people that work here are absolute saints, waiting times are not their fault and is a more …

A
Amy 8 months ago on Google
( 2 out of 5 )

If you’re travelling by car, add at least an hour on to your estimated travel time as it is taking at least half an hour-45 minutes to get parked and all the nearby streets are full as well.

FL
Franco Lucas 8 months ago on Google
( 1 out of 5 )

Worst service ever long waiting up to 6 hours staff just chat and laugh to each other they don’t care about patients never seen a medical like this probably the worst ever they don’t even know what they are doing

MU
Muhammad Usman 8 months ago on Google
( 1 out of 5 )

Long waiting staff just chat to each other instead of treating people receptionist laughing with each other medical here is useless to be honest

DV
Dajana Vaclavova 8 months ago on Google
( 5 out of 5 )

Satisfied 😌 in 100%❤

My experience at Bolton hospital is excellent. My baby girl Emily was born 10 …

BT
Barbara Thomasson 8 months ago on Google
( 5 out of 5 )

My husband was in a and e this weekend and the care he was given was excellent. Everyone was so calm ans caring. The nurse Caren was amazing. The doctor Blenings was so caring and lovely she made it go like clockwork. I can’t emphasise enough what good quality care we were given thanks.

DM
Dec Mitchell 8 months ago on Google
( 1 out of 5 )

Absolutely discussed by the way I was treated and spoken too I was so upset and angry so I just walked out without treatment will never visit bolton Royal ever again 😢 I’ve been using this hospital for over 20 years …

AF
Adam Frith 8 months ago on Google
( 1 out of 5 )

Turned up for appointment on time only to be told it had been changed without being informed. Waited a further 90 mins for the new appointment time, to then be informed that the appointment was another 30 mins later than the time we were …

BB
Billy bobdog 8 months ago on Google
( 1 out of 5 )

Jesus judging by some of the reviews on here it’s difficult to see how CQC give it good caring well led my daughter was admitted to this hospital with extreme pressure on the spine swelling of the stomach and pain radiating to her head …

WS
Wahid Shaikh 8 months ago on Google
( 1 out of 5 )

Awful experience only visited for 1hr E5 children’s ward receptionist and senior staff are very rude refusing to give details for matron and closed visiting early saying it suits them and its there decision

DC
Daniel Clayton 8 months ago on Google
( 1 out of 5 )

If I could give less than 1 star then I would, giving me codeine when one of my symptoms was constipation? One doctor told me to stay seated whilst I heard my name being called out and I begged with her id miss my time slot. Being …

ER
Emma Risby 8 months ago on Google
( 5 out of 5 )

Wish I could thank the nurses!!!
I had 2 ECGS and both the nurses were very respectful and nice
On 10/06/2022 I had a contraceptive implant put in my arm, nurse was so nice to …

J
Jacqueline 8 months ago on Google
( 1 out of 5 )

My present experience of The Royal bolton hospital is absolutely awful, My 92 year old mum admitted 3 weeks ago with confusion due to low sodium which has now been corrected but her health has declined due to not eating and she is very …

UA
Uzma Altaf 8 months ago on Google
( 1 out of 5 )

Very bad experience, staff apart from a couple of support staff do not care at all. My 2 years old son was admitted to day case surgery unit and was kept waiting nil by mouth for about 22 hours. No information was provided before admission …

WN
WEB NETWORK 8 months ago on Google
( 1 out of 5 )

Maternity department is providing rubbish services. They dont know about any thing. Thhey provide all wrong information. Books wrong appointments. Cancel on end time without any explanation. Just horrible service. And at the end they say is our fault.

MD
Meeta Dave 8 months ago on Google
( 4 out of 5 )

I was admitted for 5 days to Ward D1 via AAU.
The nurses, doctors, porters, helpers absolutely everyone was brilliant. They all really looked after me, even though they were short staffed. Well done to all and thank you for taking care of me.

SM
Stephen M 8 months ago on Google
( 1 out of 5 )

Mum admitted for up to a month. The staff not only lost her medical records in a botched transition to a care home, they entered her name wrong on the system and wondered why she was quiet when they called her the wrong name. Not to …

MK
M Khan 8 months ago on Google
( 2 out of 5 )

phone urgent dental care due to a upper palate absess last night, no appontments or cancellations available, phoned back it 8 am next day to be told no appontments available and there wouldnt be any cancelations today, guess they are …

SM
Shujath Mohiuddin 8 months ago on Google
( 1 out of 5 )

3rd class. Try to avoid it especially if you are looking for child birth or children’s A&E. Very rude staff and very poor service especially in A&E. My 2 month old baby was bleeding after circumscion and I took him to A&E at 7am and there …

NW
Natalie Williams 8 months ago on Google
( 5 out of 5 )

Midwives were absolutely amazing! They are all superwomen! Thank you to everyone who made our experience an amazing one. We appreciate you all xxx

ZI
Zubair Ismailjee 8 months ago on Google
( 1 out of 5 )

This is easily is the worse hospital in United kingdom. I was in bolton for a religious trip and got really bad food poisoning, constant vomiting and diarreah. I arrived at the hospital at 5:30am and was seen by a nurse at 8:30am 3 hours …

AS
Andrew Szreder 8 months ago on Google
( 5 out of 5 )

Went in for kidney stone operation the staff the prompt treatment and before and after was brilliant can’t fault anything they where fabulous everyone was thank you so much

AL
Alison Leach 8 months ago on Google
( 5 out of 5 )

Thanku all SDEC, G4 and theatre staff. Looked after me brilliantly on my recent emergency visit.

BW
Buster Wappett 8 months ago on Google
( 1 out of 5 )

Pathetic.

I have had a minor surgery appointment booked for today for 2.5 months. I got up …

HM
Henna Malik 8 months ago on Google
( 1 out of 5 )

Not just this hospital is horrible, but the NHS is literally going down. Health care in the UK is failing. Is ridiculous how understaffed it is and is ridiculous the level of care they provide. Shame on it. Why call yourself a nurse or …

SA
Su Ashcroft 8 months ago on Google
( 1 out of 5 )

Staff wonderful but appallingly long waits, of SEVEN hours to see a doctor. Patient who had taken overdose left alone for hours until he collapsed in waiting area! Toilets not working!

IM
Ibrahim Malik 8 months ago on Google
( 1 out of 5 )

Awful place. Nurse didn’t care that a baby had a low blood pressure and oxygen level. She just said he will be fine. As a medical practionerr it’s important to check the baby

LW
lesley wicks 8 months ago on Google
( 3 out of 5 )

My son was admitted two weeks ago to R1. Nursing staff, apart from one horrible one, were excellent. His bedding hasn’t been changed since he’s been there, and where they changed his cannula, blood went in the sheets. Not what I would expect from a hospital at all

LW
Lauren Wolstencroft 8 months ago on Google
( 2 out of 5 )

I am still traumatised by my experience in the maternity wing at Royal Bolton. I give 2 stars because the midwives were, for the most part, lovely. However, the care I received was shocking. I was advised an induction for a reason at 38 …

RR
Roddy Russell 8 months ago on Google
( 1 out of 5 )

Unfortunately yet again Bolton Royal making waiting times absolutely unbearable. My partner suffers from gallstones and has been waiting for over a year to have them removed. Sent her home with jaundice even though she had said she wasn’t …

AW
Anthony Wilde 8 months ago on Google
( 4 out of 5 )

Good service, helpful and friendly staff,both nurses and doctors,nice cafe,but a bit expensive well stocked shop.

RA
Renay Ashcroft 8 months ago on Google
( 5 out of 5 )

This is such an easy review to write, what a fantastic hospital this is!! I am from & live in Merseyside & my grandmother is from Bolton and still lives in Bolton! She was rushed into hospital over 2 weeks ago & I absolutely cannot fault …

SM
Stewart Mills 8 months ago on Google
( 5 out of 5 )

The A@E have being given the impossible task of trying to please everyone. I was very happy with how I was dealt with . I knew when I arrived it would be a long wait .The doctor who dealt with me was very professional .

MS
Mrs S 8 months ago on Google
( 1 out of 5 )

Very poor hospital. The childrens ward staff mainly the older ones are extremely rude, they need a refresh course or perhaps tips from their younger junior drs on how to treat patients, and the staff on F ward are the same – rude. I asked …

LN
Lauren Newsome 8 months ago on Google
( 5 out of 5 )

Visited this evening had no idea where to park, came across 4 Nurses that looked like they were on there way home, asked for help and they couldn’t of been more helpfull which was so much appreciated. They offered more help than I asked for …

AM
Ava Marion 8 months ago on Google
( 1 out of 5 )

Went in with extremely bad pain in my back and hips because of my kidneys and they said there’s nothing they can do and sent me home with zapain, didn’t even do any observation or anything.

N
Neil 8 months ago on Google
( 1 out of 5 )

If you are having a baby go to north Manchester, bolton royal is a training centre basically 1 doctor 30 trainees, rude staff, don’t check your notes so try and discharge you when they shouldn’t, after explaining what the problem is we were …

DM
Derek Marmalade 8 months ago on Google
( 5 out of 5 )

Out on the lake. Boat made with my own hands. Almost had sold the boat for pennies. Paddled the vessel with brother, John. For weeks on water. I try putting it in terms of those pennies. The offer. Assuming this would mean more. This would …

LH
Lee Hartley 8 months ago on Google
( 2 out of 5 )

On 14th of October I spent 8 hours in pain waiting to be seen by medical staff which was bad for anyone to be waiting that long. I know the staff work hard, but when you see medical staff just stood around chatting it’s kind of anoying. …

SP
Susan Perry 8 months ago on Google
( 5 out of 5 )

I attended the Endoscopy Department today and have to say All the team I met were so warm and friendly and put me completely at ease. I could not fault a thing! You are all a credit to the the trust and the NHS… Thankyou ❤

MD
Michelle Dunne 8 months ago on Google
( 5 out of 5 )

excellent management excellent team ,amazing ward for women and there bodies .women health department are above fantastic standards by a far ,the empathy time and understanding I received when I was there talking about fertility on my first …

RM
Rebecca Mather 8 months ago on Google
( 5 out of 5 )

Amazing place. Nurses are great. More seats needed in waiting room, had to stand with crutches.

M
mxckxnzie 8 months ago on Google
( 1 out of 5 )

Well, I came in breathless with heart palpitations dizziness and sweating, I’m 18, I got told it’s anxiety, cmon, I’m 18, honestly, then I went to the mental health place, I got told if I do anything to myself it’s on me, they didn’t even …

HG
Helen Gardiner 8 months ago on Google
( 5 out of 5 )

The Royal Bolton Hospital is an amazing place and I have nothing but praise for it. The hospital is clean, well signed and well laid out, parking is easy and inexpensive, and there is a lovely garden area with lots of benches. It is a busy …

I
iain 8 months ago on Google
( 2 out of 5 )

Collecting my disabled mum after an operation. Was told to collect her from main reception, park in the drop off bay as she’s so restricted and to report to reception. which I did and all staff was brilliant. Then the parking eye warden …

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