Suzuki UK reviews

Great location for employees. Many of them can go to park for walk or jogging on break. And they do have the time to do so, so must be good place to work in.

Derek is an excellent trainer. I always come away full of knowledge and enthusiasm.

Good location, a shame they allowed people to use the disabled bays (with no badge) and no milk in the vending machine for two days !
Very friendly staff though.

A lot for space around the area. Very convenient access for lorries when coming for delivery. Very friendly security staff at the gates, polite and helpful.

Shame you don’t pay your staff! 6 days and counting for a monthly wage crippling someone’s finances. Absolutely shambolic and disgusting behaviour. Numerous attempts to contact manager with no response.

Suzuki V Strom ; Absolute Nightmare! Faults from The beginning 😵‍💫 Engine Infrequently backfires at low speed, cuts out making you loose control of an 400lb bike ! ( apparently a problem their in knowledge of 🤔)Paint work, is Full of Orange …

I’ve owned five Suzuki motorcycles by my reckoning and I’ve liked them all. A quality manufacturer, I think they’re my favourite Japanese motorcycle.

Staff here are awsome and nothing is to much for them well laid out site good facilities h&s is excellent . Signage in is good very easy to find cant fault them here top guys

We have just dealt with Christopher Hoare, Amimi after sales director, Roadworthy( Bristol) Ltd. and want to say what great service we got and would not hesitate to contact him in the future if you need any help this is the man to contact.

Friendly staff, I’m always made to feel welcome. Great cars too, currently driving the Swace

Brilliant bunch of people, very helpful and friendly, couldn’t do enough to help. Great setup and range of products too.

We would like to raise an ongoing fault with our Vitara since we leased the car in December 2018. The fault occurred in April 2019, which we have reported to both the Suzuki dealer (Anthony Betts), leasing company (Lex Autolease) and Suzuki …

Helpful staff and good service tip 1 2 hours

Good friendly staff given good lectures very knowledgeable when in class room or workshop thanks robin. See you again

Went to Suzuki for a work course. Nice place with nice people. Hopefully will be going back soon for more courses! And it snowed.

Really friendly helpful people here

Very helpful and friendly. We got a lovely new car and couldn’t be happier

If zero stars was an option that is what my review would be! If my experience is anything to go by I would steer clear of anything with a Suzuki badge on it! We recently bought a brand new Vitara and had a world of problems from day one …

Friendly staff a quick turnaround, well done despatch.

Anything You want… bikes atv’s boat engines accesories. All in one place.

Friendly helpful staff. Pleasure to deliver to & collect from

Great people very efficient, polite and organized.

Very quick effective how you want a tip to be

Great place with many helpful people.

A very friendly, helpful company

Good prices and professional people

Very interesting small display of vehiclez in reception!

Great best place to go

Friendly service

Excellent and very helpful

Great day, impressive brand

Not To Bad Working There.

The best people on earth.

Just passing via work job

Mega, had just what I wanted. 😁 …

Great work place

Not the best visit

Nice place.

Excellent Day

Unhelpful people

Great

Suzuki UK HQ !

Fast unloading, nice helpful staff! It’s a pleasure to come h …

They are fast, nice place, pol …

Fast loading

brum

But where is …

I recently purchased a Mercedes s class from Drayton Motors. Excellent customer service from Samantha in sales and from Amanda.
The after sales provided was outstanding. A minor issue was identified and was …

It was a pleasure buying a car with Drayton Motors Suzuki Boston. Andy has been really helpful throughout the process, even after the purchase. I’d definitely recommend and look forward to doing business with them again in the future.

Had a visit to Drayton Motors today and what a 5* experience it was. Ryan was nothing but accommodating from the moment we walked in and was very approachable. No hard sell, and did not feel pressured to purchase a certain vehicle. The …

Fantastic service, they got my car booked in at short notice and kept me on the road with a courtesy vehicle, nothing was too much trouble! Thank you so much, would highly recommend!

Excellent service every member of staff greeted me and were polite and friendly nothing was to much trouble, an alround good experience, I will definitely use this company again and thoroughly recomend.

Extremely polite and helpful staff who assisted my sister with an issue with her car. They could of just charged a fortune like a lot of dealerships but they instead tried to help her save money. Brilliant service!

Well, here we go again and really all I can do is reiterate what I have said many times before, with of course a few additional comments
LOOKING FOR A NEW OR USED SUZUKI CAR? …

We had to change our car due to personal reasons. Went to Drayton Motors Susuki. What a fantastic team of people.
Sam our saleswoman went Above & beyond. She was so professional and friendly at …

I’d definitely recommend Drayton Motors Suzuki Boston to friends and family because of the quality of service,honesty, competitive prices and nothing is too much trouble. An all round excellent package

First class from start to finish. I was buying a second hand Audi from them and Andy was very helpful and patient with the volume of my questions. Agreeing a deal was sensible and straightforward and the whole process was much easier than …

Ryan gave a first class service from start to finish. All the staff we dealt with were friendly and helpful, also made a good cup of tea.
Well done.

Second time I’ve taken my car here for MOT and service since purchase from here and all brilliantly sorted for me again. Cleaned exterior and hoovered interior aswell. Very pleased with the service and would definitely recommend.

Last week I took my car to Suzuki for an MOT and service, I can definitely say they did an amazing job. Customer service and communication was spot on, especially when being shown the loan car. My car felt alot better after the service. …

Drayton Motors Suzuki Boston were great because we felt welcome and a valued customer at all times. Amanda and Ryan were friendly and polite and very knowledgeable about the car going through all the details clearly

Took the first car I have owned ever (Vitara) to this dealership for its second service in December 2021. Being a woman I have always felt a little uncomfortable with dealing with car dealerships/garages etc but the service team were …

Edit – Original review was for Cropley Suzuki, a family run business that was absolutely superb. That’s not been our experience now that it is part of Drayton Motors – so it’s gone from a 5 star to 2 star. Original review; fantastic service …

Must say a big thank you to Harley for all your help . And another new car bought from them . All the staff are very polite, and always happy with my services on my car . Can’t waite for my car to arrive . Would highly recommend . And just …

I’d recommend Cropleys Suzuki because the staff were very friendly and made me feel welcome. I was offered coffee and we talked through the car details before I was allowed to take the car for a comprehensive test drive. Overall, a very pleasant car buying experience.

Cropleys Suzuki have been great! The process of buying our Swift Sport from them was so easy from start to finish. From the unaccompanied and very relaxed test drive we were allowed to the non-pushy sales process from Mark. It was a very …

I purchased a new Swift in December from Harley @ Cropleys for my wife.
I cannot fault the service. The relaxed approach of selling vehicles had a positive outcome. Harley was able to make the process really simple from start to finish. Without doubt would recommend the car as much as the service!!

My experience at Drayton Motors Suzuki Boston was memorable because the service was professional yet friendly , the car was prepped to a very high standard, I was kept readily informed and updated. Andrew and Gavin were fantastic. And the coffee was superb !!

I was pleased with Drayton Motors Suzuki Boston and would recommend them because Andy the salesman was very professional, the vehicle I looked at was clean before I’d made my decision to buy it,unlike some car dealers that only clean and …

Just had my 2 year service on my Vitara today. Excellent service once again plus the car was cleaned. I forgot my wheels were diamond cut alloys. Thanks to Andy for lending me his Swace I have driven the future!!! I would never get this level of service at my local dealer in Chesterfield.

Excellent service very friendly I just got car from them and very well looked after from start to finish

I went to Drayton Motors as they had two cars there I liked, found on the Internet, I specifically liked the citreon aircross, however we didn’t test drive that looked too low for me, test drove a suzuki sx4, wasn’t sure, then saw a nice …

I started looking around to replace my Suzuki Swift. I kept dreaming of different makes of car, but then I thought – no, I’ve been very happy dealing with Cropleys, I’ll see what they have on offer. …

First time in this establishment.
Really made to feel relaxed .
Very professional and nothing to much trouble. …

No problem. Thank you for the reply. We have always been happy with Suzuki when it was Copley. So hopefully Drayton will keep up with the good work.

Mark was an absolute Gem in helping hubby to make the choice of our new mobility car. He made us feel very very comfortable and safe in these strange Covid Times…We love the car and its ease to drive. Would highly recommend Cropleys Boston and Mark in the Mobility team. Thank you Mark.

Excellent family business with outstanding sales and good service. I purchased the Vitara new here and have been a customer ever since, I cannot fault the level of service, or standards of work… …

Recently had our Suzuki S Cross serviced for it’s second year. My car looked good as new afterwards. Extremely impressed with the service. Staff are all AMAZING. Many thanks to Adrian who took time out in his busy schedule yesterday to …

I’d endorse Drayton Motors Suzuki Boston because ANDY!!! I’ve bought 7 cars from Andy at suzuki now, my son must think Andy is his uncle. Cropleys have always been amazing. I was worried when they became Drayton and started bringing …

What a great group. We purchased a car in June and it was just as good as they said. I saw the car on a Saturday, needed it for the following Thursday to pick up daughter from University on the Friday. Car delivered to us 140 miles away. Excellent service many thanks again

We picked up my wife’s new (used) hybrid Vitara on Friday. Thanks to Andy for sorting out a wired in lead for the dashcam we fitted. Great service yet again from Cropleys.

We have only bought our cars from Cropleys for years. We trust them and are convinced we are treated fairly. We enjoy dealing with the company and the staff who are unfailingly polite and cheerful. Our Vitara 1.0l Boosterjet is a brilliant …

Just had my Suzuki’s two year service. I experienced the usual friendly and helpful staff, quality courtesey car provided and mine thoroughly cleaned with even a follow up call to check if everything was up to standard. Top marks from me.

We visited on a recommendation from a motor engineer whom we trust. Having narrowed down the next used car we wanted to buy to a Suzuki Vitara, we made the journey to Drayton’s to view a likely vehicle. We met Ryan who was very professional …

Very efficient. Professional service.

My daughter purchased her car (susuki swift) from here a couple of weeks ago. Very pleased with the service i was given. Megan was lovely to deal with.

Our first experience of Cropleys (recent purchase) was a very good one. Very helpful fair minded people who are happy to listen to the customers needs and wants and try hard to compromise and get to a suitable outcome. We found them very friendly and easy to deal with, without any pressure.

Cropleys Suzuki were great because they gave me a remote tour of the vehicle then delivered it for free meaning I didn’t have to travel. The only thing they hadn’t made clear was that you can’t get finance with a provisional license so it took a bit of time to sort.

Our first visit to Cropley’s today because my wife now needs an automatic as her knee replacement surgery went wrong.From the moment we arrived to buying a beautiful used SX4 S Cross the service was exemplary. I must make a special mention of Mark who is certainly a credit to the company. Many thanks to you.

We would like to say a huge thank you to Cropleys for their fantastic customer service.
We have been impressed with the friendly and helpful staff and we would highly recommend them. Thank you so much 🙂

Super friendly staff, very observant of safety in these perilous times and no pressure at all at any stage. My wife loves her new Swift, easy to drive and a good price with a very fair part exchange. Thank you all.

Just over a year ago during Covid lockdown I was looking for a new car for my wife. Prebooking at showrooms had started so we were able to test drive a few different models. Whilst doing so the wish list of requirements altered sightly as …

Cropleys are very good company to deal with and we are delighted with the Vitara Hybrid purchased from them. Once behind the wheel you will soon realise there is a lot more to these vehicles than meets the eye.

I like Suzuki cars and I have done for a number of years I’ve owned a Suzuki Ignis and I’m on my third Suzuki Swift, they are pretty reliable cars and they perform really well. Cropleys is a good family business the staff are friendly and professional, I would highly recommend this business.

Cropleys were great. Whilst waiting for my car to have a gear box service they were very attentive making sure I didnt want for nothing. Their prices are very competitive. You can also have a courtesy vehicle, but, it was of my choosing not to have one. All in all a first class experience. Thankyou guys at Cropleyd Suzuki. Terry.

Staff are always friendly and very helpful. Just ordered my third Suzuki through them. Good, easy to drive cars at reasonable prices considering they have many “techy” features on them.

Staff are always so helpful.

All the staff are so friendly and helpful. All Covid 19 precautions are evident and strictly adhered to. I was having my vehicle MOTed and although there was a waiting room I was advised to sit in main area as there were another couple of …

Fantastic dealership. Great cars and prices.
Friendly laid back attitude and not pushy at all. I will definitely use again.

Purchased a 3 year old Suzuki Vitara from Cropleys a month ago, first class experience – wish we had found them years ago. Car looked brand new when we collected it.Richard got our personal reg swapped over for us nothing too much trouble, many thanks to everyone involved.

Thank you Cropleys, for always giving my car the five star treatment.
Outstanding customer service.
Highly recommended – would not go anywhere else!
See you next year.

I spent over six months searching the length and breadth of the internet/country for a very specific model and spec. and would still be looking had not Andy at Cropley’s stepped up and held the next one in for me by way of first refusal. …

Can’t praise this Suzuki dealer enough!From the initial first look to completion of sale and collection of my car, the service and friendliness from Mark was exceptional.I drove away happy and content and felt comfortable that I had made a …

Nice little dealership, no pressure when you walk in like some of the higher end car makes. Staff are polite and friendly, the site is off the beaten track a bit, but if it’s a Suzuki you want, it’s not a problem, found it by accident after a pub lunch at the Malcolm Arms at Antons Gowt Lock.

My very first visit to Cropleys Suzuki, for them to road test my Suzuki Alto as it has a vibration ! Will be returning next week for them to carry out repairs ! My first impression excellent ! All the staff very friendly and helpfull which has left me feeling confident for my return visit for repairs !

All the used Suzuki vehicles on the forecourt were in immaculate condition. Saw one we liked then met Andy, one of their salesmen, who was exceptionally courteous and kind. …

Iv dealt with cropleys for quite a few years and have always been treated like a family member ,always doing your bidding to the slightest request and service was second to none

Absolutely amazing service and wonderful cars. I’ve had 2 Suzuki’s now and I won’t be stopping there. Everyone working at cropleys are just brilliant.

I’d suggest Cropleys Suzuki to a friend because you get great customer service. Friendly, helpful sales people who are not pushy. Megan is great

We just stopped to see if there was a new Jimny to look at. We parked on the roadside. I feel sure the welcome and service would be as good as it always was when Sid was in charge.

A* Service before, during and after the sale. Out of 13 cars purchased over the years, all from various dealers, my first experience with Cropleys Suzuki and they top them all. …

Cropleys are a very helpful and efficient. They have provided excellent service since I first used them in 2006. If you want a Suzuki in south Lincolnshire use Cropleys

After over 60 years of buying and driving a wide variety of marques of cars, I obviously have a wide experience of the dealers who sell them.
After deciding to replace my old car with something newer,I thought of looking …

Cropleys Suzuki is the best car dealership I have ever used with over 50 years motoring under my belt. 1st class on all levels.

Friendly helpful staff and excellent service throughout 10/10 we would highly recommend them to people. Thankyou for the amazing service received.

Called Cropleys with problem with mums car, very helpful said they would look at it free of charge. Took it found problem and off we came again. Lovely people, brilliant service

3rd car I have got from them, excellent customer service from harley, brilliant explanation on finance deals and overall love my car thankyou

Picked up my Suzuki last week,there was no pushy salesmen!.The staff were friendly and welcoming.Big thank you to Harley for the good help and service,keep up the good work!

Excellent service, good car very low mileage worth the trip to go and collect

Friendly service.
Not taken possession of our car just yet but happy so far

Excellent service on my wife’s Swift Sport earlier this week when it had a strange noise from the front brakes Turned out to be a stone lodged between the disc and its shield Sorted quickly with no charge a highly recommended dealership

First service today friendly, efficient even cleaned my car.Nice to find a garage that puts customer service first.

Very good service and equally were the staff. bought our latest car from them without all the bull and Hours talking us Into stuff we didn’t want…

Very friendly and efficient, thanks!

First service today excellent service from start to finish. Even cleaned car top notch garage.

Great customer service, friendly staff genuinely helpful in answering our questions. Made the whole purchase experience very pleasant 🙂

Lovely people to do business with and worth travelling over 100 miles. Highly recommend Cropley to every one.