University Hospital Southampton NHS Foundation Trust average reviews all over the web

4.2
Total Reviews 80

Average reviews from all platforms

Average Rating 4.2

Average reviews from all platforms

  • 5.0
    59
  • 4.0
    3
  • 3.0
    7
  • 2.0
    0
  • 1.0
    11
University Hospital Southampton NHS Foundation Trust reviews breakdown:
Google
4.2
80

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80 University Hospital Southampton NHS Foundation Trust reviews on Google

CB
Carl Brain 1 year ago on Google
( 3 out of 5 )

Good. But public toilets in the main entrance were not clean. Care for my son could’ve been much better. They don’t seem to know how to deal with a child with Autism. But care for my wife when she had cancer was good. And the parking is …

DM
Daniela Micu 1 year ago on Google
( 5 out of 5 )

I would like to say a big Thank you 🙏 starting with the 999 operator who took my call yesterday, may God bless you and your family, Thank you 🙏 to all ambulance crews that showed up on our doorstep and helped my daughter and not last Thank …

CA
Chloe Ann 1 year ago on Google
( 5 out of 5 )

I went in today for a surgical preassessment and everyone was wonderful! Hannah and her lovely student nurse were so welcoming and kind to me. Amanda Lodge took my bloods, and she was just incredible. She was patient with me as I was really …

SB
Steve Biss 1 year ago on Google
( 5 out of 5 )

Needed to go to a&e on Easter Sunday for broken wrist after a fall. Staff were brilliant, courteous and efficient. Only there 3 hours including assessment, x-ray, resetting and putting wrist in plaster. Staff are never given enough praise or pay. Very proud of our NHS.

RE
Regan Elphick 1 year ago on Google
( 5 out of 5 )

I’m staying there now. I’ve been so well cared for here and I can’t thank the staff at the trauma department more. I was hit by a lorry and was rushed here quick the team has made everything so much easier and when I got depressed about …

JW
Jenny Wren 1 year ago on Google
( 3 out of 5 )

Once you actually get to see the medical staff they are excellent. However, all the waiting just saps your spirit, from waiting in the waiting room to waiting for your prescription (why can’t you get that at your local chemist??). The nhs …

MB
Monia Bugaj 1 year ago on Google
( 5 out of 5 )

I was taken here on a bank holiday Sunday night via ambulance. Was put into the respitory ward bit, Molly the health care assistant as well as I believe his name was Ben the nurse were especially amazing. Kind, caring and Molly put a …

KB
Kev Billington 1 year ago on Google
( 5 out of 5 )

A while ago I had medical situation where I was sent an emergency ambulance. I was examined by a paramedic who told me that I should be admitted to the general hospital for a scan. …

SV
Shaun Vaughan 1 year ago on Google
( 5 out of 5 )

A sudden lung collapse sent me to the hospital. I was treated with the utmost respect throughout my stay. The nursing staff and doctors went above and beyond their duty of care and I cannot praise them enough for that. Thanks to all those wonderful people.

D
Duiliu 1 year ago on Google
( 5 out of 5 )

I would like thru this review to express my gratitude and appreciation for the pediatric team leaded by their consultant doctor, that operate and took care of my son yesterday when we had the testies surgery. You guys have magic hands, my …

CS
craig stevens 1 year ago on Google
( 5 out of 5 )

The whole spinal team are incredible, they looked after me whilst I undewent spinal surgery on a sports neck injury. They were obviously under huge pressure, but were always curteous, friendly and caring. The surgery went very well and my …

T
tohrasup 1 year ago on Google
( 3 out of 5 )

Recently had to go to A &E and on the whole was impressed with the care I received. One negative was the staff who couldn’t be bothered to say both parts of my double barrel name. Wonder if they would be so lazy as to misgender someone? Doubt it.

BS
beverley sunley 1 year ago on Google
( 5 out of 5 )

The treatment i have received from the hospital staff have been excellent got the best treatment the nurses and doctors couldn’t ask for better there was a nurse called kass on my ward she kept our spirits up keep going girl thankyou to everyone

RN
Rhys Newnes 1 year ago on Google
( 5 out of 5 )

My word, what an amazing place. It’s rammed full of incredible staff and wonderful facilities. It is so special, something to be treasured. Thank you.

NC
Nippers Channel 1 year ago on Google
( 1 out of 5 )

I’ve had two ENT appointments wasted you do not have time to waste when cancer is involved. If anything internally happens to me I promise I am going to follow all of your stuff to their cars, put trackers on their cars and then take it to their homes and their kids schools. You will not and you won’t treat people like this.

DB
Dario B 1 year ago on Google
( 5 out of 5 )

Surgery for our son couldn’t have gone better – amazing staff through and through! Love and support for the whole team

HH
Hannah Hutchings 1 year ago on Google
( 4 out of 5 )

Staff always very friendly and environment clean, as expected. The parking however is horrific. We travel an hour and a half each way for our son’s appointments and we always have to leave A LOT of extra time to park and also ensure that we …

CK
Charlotte Knight 1 year ago on Google
( 5 out of 5 )

My son and I attended the John Atwell surgical ward yesterday. We just wanted to say how lovely the whole team were from Consultant to Anaesthetist and especially our lovely Nurse Eti. My son’s words “Eti made me feel at ease about the …

C�
C “Ohwhataday” T 1 year ago on Google
( 4 out of 5 )

Not a place anyone wants to be in but they have it all. Plus you have the shops at the entrance to get off the ward. Costa marks and Spencer a clothes shop wh Smith subway Marks and Spencer Cafe.

CM
Chris Murray 1 year ago on Google
( 5 out of 5 )

I had an oesophsectomy in March this year, by the amazing Mr Fergus Noble and team. Their expertise, care and perserverence with me was second to none!
Also, David Spencer and his team in physio/surgical therapy were persistent, in …

RH
Ronald Hancock 1 year ago on Google
( 5 out of 5 )

I was treated here both in oncology and haematology for sepsis and cancer. Time was over 12 months and I can say they provided an excellent service and support .The doctors nurses and support staff helped me get through the 12 month’s treatment.

AW
Anna Whittington 1 year ago on Google
( 5 out of 5 )

Went to Southampton General hospital to the Neurophysiology clinic for a nerve conduction test. First of all we got confused as to where to go, 2 people that worked at the hospital asked if we were OK and gave us directions the people were …

MA
Miss A 1 year ago on Google
( 5 out of 5 )

Doctors and nurses were very friendly and I had a very good surgery on my neck.Thank you 🙏 …

SH
stewart harder 1 year ago on Google
( 3 out of 5 )

Disabled toilets need attention why in a disabled toilet is the bins pedal push to open when 1/4 of those use it can’t stand.

O
Oliver 1 year ago on Google
( 5 out of 5 )

I’d like to thank all the doctors, nurses, HCAs, cleaners, ENT surgeons and catering staff at Southampton General. Their hardwork and friendly attitude made the scary experience of my illness a pleasant stay, although I was admittedly …

FP
Faatima Patel 1 year ago on Google
( 1 out of 5 )

I went to visit my grandad and the nurses were very rude to us. It took us 5 hours to get there and we realised that it was after 8 but we just wanted to see him for a few minutes. The nurse who there started arguing infront of my grandad …

BS
Bigted SOUTHAMPTON 1 year ago on Google
( 5 out of 5 )

I was taken there after a dusty holiday cottage gave me a severe asthma attack.

The ambulance picked me up a couple of minutes after a passer by rang for it.. …

TN
Teddy Ng 1 year ago on Google
( 5 out of 5 )

Friendly staff, there are some 2 hours parking space on some surrounding street for those who have regular appointment and don’t want to keep paying stupid money, wouldn’t bother with the walk uphill if it is a one off.

KC
Kalpesh Chohan 1 year ago on Google
( 5 out of 5 )

Excellent everytime I have been. Employees always willing to help & always feel welcome when I go there

AG
A G 1 year ago on Google
( 5 out of 5 )

So lucky to have a main hospital near to where I live.
It’s situated on the western side of Southampton & not too far off the M271.
Unfortunately you have to pay to park if you’re visiting & arrive early as you …

M
M 1 year ago on Google
( 5 out of 5 )

A good hospital, the staff work incredibly hard and are very caring.

JT
Jason T 1 year ago on Google
( 1 out of 5 )

The NHS is still closed for business in november 2022,and not likely to change in the future! …

A
angelxc 1 year ago on Google
( 1 out of 5 )

literally so unhelpful ive been in A&E for 5 hours. The staff dont care at all ive directly looked them in the eyes as they joke about, when ive been sat here waiting for medication.

AS
amanda sims 1 year ago on Google
( 5 out of 5 )

Good hospital and the staff are friendly and helpful

AR
Ashleigh Rushbrooke 1 year ago on Google
( 5 out of 5 )

My grandma was admitted to the resus department during the week from the doctors surgery . She went to the doctors thinking she was suffering from vertigo but was rushed to hospital with high heart rate. The service she received was …

AH
anne hall 1 year ago on Google
( 5 out of 5 )

Attended for an gastroscopy this morning. I was very apprehensive but the staff put me at my ease. Couldn’t fault a thing. Staff were kind, attentive, knowledgeable, they had time for my questions. Couldn’t have asked for better care. Thank you Sr J Wang and team

AA
Arslan Ashraf 1 year ago on Google
( 1 out of 5 )

The people are wonderful, very polite but the wait times are ridiculous. My 5 month old baby burnt her hand. I had to wait for 5 hours to get her treated. I was told to come again the next day and was told that I am a clinic patient and it …

MS
Michael Scrancher 1 year ago on Google
( 5 out of 5 )

Thankyou all for looking after me after my fall,you are amazing pity the government don’t appreciate you all,have said this for years thank you again

TF
Tom Ford 1 year ago on Google
( 3 out of 5 )

Parking is not easy here at the moment due to some kind of work being done. Not easy to work out where each department is. What I will say is that the staff are helpful when you ask where something is. Parking is £2.30 per hour which is steep considering it’s a hospital!

AK
Adrian Kelly 1 year ago on Google
( 5 out of 5 )

Went to see a friend in hospital. We sat in the cafe and the atmosphere was very friendly.

JB
Joshua Bucknall 1 year ago on Google
( 5 out of 5 )

I have in there 2 time in 3 years all doctors and nurses are very nice to because I have learning disability and put me in a side room and it was nice. I am from hull East Yorkshire but I like this hospital than hull royal infirmary

GC
Geoff Cornford 1 year ago on Google
( 5 out of 5 )

With a few visits to different hospitals lately, this is definitely number one . Easy to find and park being outside our area this is a good thing. The Staff were beyond excellent. Appreciate the great service.

E
EnglanE 1 year ago on Google
( 5 out of 5 )

Looked after my Mum brilliantly – particularly the amazing Filipina nurses!
A great team all in all!
Thank you, Southampton General!

AC
Avril Costello 1 year ago on Google
( 5 out of 5 )

The staff in A&E Majors and on Coronary Care Unit were absolutely great, took very good care of me when I was admitted with a heart problem in 21st/22nd October 2022.

AT
Anthony Thomond 1 year ago on Google
( 5 out of 5 )

Superb throughout ranging from the staff and cleanliness

AN
Adrian Natella 1 year ago on Google
( 5 out of 5 )

This is for the Scanning area and teams only. Have been for a number of MIR scans over the the last 5 years, have always found those working at the unit to be friendly and helpful. Always on hand to keep you at ease.

GS
Garry Smith 1 year ago on Google
( 5 out of 5 )

Great care by radiology team, many thanks!

AA
Arzia Abbasi 1 year ago on Google
( 1 out of 5 )

Despite having a history of PE and heart attack, I am left waiting for hours in agony, to be checked for left shoulder/sided pain and chest pains – after suffering 12hrs of continuous chest pains – DHC hasn’t helped the pain – yet …

CB
Charly Butler 1 year ago on Google
( 5 out of 5 )

The most lovely ,kind hearted nurses and doctors I’ve ever met ,they made me feel safe and looked after ,compared to any hospital I’ve been too this one has to be the one ,they did everything they could to try find out what was with me and results were normal cause they took it seriously , thank you for looking after me

SS
Sian Swinton 1 year ago on Google
( 5 out of 5 )

Excellent hospital I’ve been here twice and everyone from the Doctors, Nurses
down to cleaning staff are absolutely wonderful nothing is to much trouble and they always have a smile and are very friendly can’t thank them enough

ST
S T 1 year ago on Google
( 1 out of 5 )

My brother went in with severe pain. He was bed bound and without sleep or had eaten in 4 days and they said they couldn’t do anything for him and gave him 5 different pills. Without being able to move they asked to please leave the chair …

ET
ELIZABETH TERRACCIANO 1 year ago on Google
( 3 out of 5 )

I love this hospital, I feel privileged to live close to it and it’s excellent care etc. However as a volunteer driver for a local Good Neighbours scheme it’s incredibly frustrating that there is only ONE volunteer parking bay. This is made …

SN
Star Note 1 year ago on Google
( 3 out of 5 )

recommended by Specsavers for an appointment about an eye issue in early December eventually got an appointment for February that was cancelled
for the end of June canceled without any re-arrange …

LP
little puzzle 1 year ago on Google
( 5 out of 5 )

the few times i’ve actually been to the general hospital it wasn’t so horrendous as one would think of lots of critically unwell people having to be there!!! staff know the only way to make it work is to get the job done efficiently and …

HM
Helen Mulyadi 1 year ago on Google
( 5 out of 5 )

The doctor and nurses are very friendly.
My son fell off his bike and hit the road, face first. Had bruises all over his face, chip tooth and hurting legs. The doctor examine him thoroughly and the nurses are very kind and gentle in cleaning his wound. Thank you very much. 🙏💝💕😁👍 …

MW
Mike Whitehouse 1 year ago on Google
( 5 out of 5 )

My first contact with Southampton GH yesterday, at Non-Invasive Cardiology. Both Fleur, who did the ultrasound scan of my heart, and James who did my ECG, couldn’t have been more pleasant and helpful, while also being totally efficient and professional. Wonderful people – our wonderful NHS at its very best. Thank you!

D
DaS 1 year ago on Google
( 5 out of 5 )

Since Covid, the hospital is so much quieter and efficient with no vistors from a medical standpoint – but patients do need a small amount of liquid from time to time. After a brief visit to A&E recently it seemed people had forgotten.

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Michael Ọmọlọla 1 year ago on Google
( 5 out of 5 )

Southampton General Hospital is the largest in Hampshire and one of the biggest three hospitals in the UK. For patients’ experience, care, starting right from the Emergency Department reception through to the wards and outpatient clinic, is …

BA
B A.M 1 year ago on Google
( 5 out of 5 )

Great facilities for a teaching hospital. Parking can be tricky to find sometimes.

PB
Paltu Bhattacharjee 1 year ago on Google
( 5 out of 5 )

Last year 21st June I had a brain surgery due to blood cloting, the team was top of the world, couldn’t do more ,I have seen many living god day and night,thanks for giving my life back,God bless u all

MH
Martin Holmes 1 year ago on Google
( 1 out of 5 )

A dreadful place. Apathy abounds. Disease always seems to be present so visit to patients difficult. Parking fees astronomical .
Operation on my sister cancelled 3 days in a row. Nursing staff not doing basics to look after her. I repeat, a dreadful place.

IG
Izabela Gziut 1 year ago on Google
( 5 out of 5 )

The staff are patient and lovely. There are points to wash your hands with antibacterial soap and lots of signage in order to direct you to the department you’re headed.

FC
Filippo Catalano 1 year ago on Google
( 5 out of 5 )

My expense was that everybody from nurses doctors and porters super friendly and helpful was scene reasonably quite quickly from beginning to end obviously a little bit of a weight due to amount of people that were there too

SM
sajin mathew 1 year ago on Google
( 1 out of 5 )

Very poor communication in recruitment team and not provided any updates regarding the new job role for 1month.Delayed employment for 3weeks.

SM
Stuart Morley 1 year ago on Google
( 5 out of 5 )

Wow – Came in for a liver biopsy as a day patient and couldn’t have had better treatment if I had been royalty. Fantastic attention to detail and everything explained every step of the way. No pain at all during the process and nothing was …

GD
George Dilley 1 year ago on Google
( 5 out of 5 )

I visited the A & E Department on Tuesday with an injury to my knee and despite the department being very busy, I was treated with kindness, as quickly as possible, under the pressure that the staff endured and more importantly with great …

TV
Tim Vane 1 year ago on Google
( 4 out of 5 )

I have always found the hospital to be very helpful

EF
Eunice Foundling 1 year ago on Google
( 5 out of 5 )

Simply the best, so organized and highly skilled staff yet at the same time never loose sight of the fact that their patient is a person! Been treated for so many things and also my children-even my grandchildren!!! Thanks sgh!

EL
elizabeth labrow 1 year ago on Google
( 5 out of 5 )

I have spent many weeks as an inpatient on F11 and cannot fault any of the staff.
They were all, without exception, kind, capable and efficient. They treated me …

JP
Jonathan Priaulx 1 year ago on Google
( 5 out of 5 )

Lovely staff they’re legends doing gods work, they’re all so kind, caring and knowledgeable you can’t fault them on anything

JW
Josh Wetherall (GiraffeyJosh) 1 year ago on Google
( 5 out of 5 )

I had thorasic surgery and stayed in the thorasic ward. The staff were absolutely perfect. Food was great. Was looked after really well

DB
Danny Badarau 1 year ago on Google
( 5 out of 5 )

5 stars are not enough for some staff that we’ve meet over there thank you to all staff that helped us

WC
Wendy Carter 1 year ago on Google
( 5 out of 5 )

Went to the hospital with a client and the staff were very very helpful and lovely clean too

TH
Teresa Hadwick 1 year ago on Google
( 5 out of 5 )

On the 25/1/22 I had a total right hip replacement. The skill of Mr. Abbas and the exceptional nursing staff have given me a new lease of life. Thank you. I have one concern of the lack of help from the physio/occupational health. I left …

VM
Val Mears 1 year ago on Google
( 5 out of 5 )

I can’t praise ALL staff here enough for the wonderful care given. I was cared for in Neurology by friendly, caring, efficient staff. I would particularly like to thank Jane and Pedie on Neurology Day Surgery Ward. Thank you.

TR
Tom Rollinson 1 year ago on Google
( 1 out of 5 )

I lay in bed after 80 days of migraine. After having a consultation with Dr Halfpenny and being discharged after the first appointment. I was unable to walk properly in the appointment, ears ringing refused ENT referral and made xenophobic …

EM
Edwina Mary Helen Crosby 1 year ago on Google
( 5 out of 5 )

Polite & didn’t take too long for x-ray.plus transport came & picked me up much quicker than the other place I go to sometimes.

AL
Andrew Lister 1 year ago on Google
( 1 out of 5 )

I Hate Wearing Face Mask I Can’t Stand Them the Downside I can’t Breathe once I have On

IC
I can’t handle a Megapint 1 year ago on Google
( 5 out of 5 )

I can’t fault them at all, the COVID procedures in place were great….. it’s people that don’t follow signage that’s the issue. I’ve been to Southampton university hospital a lot of times and found all the staff I’ve dealt with to be very friendly and helpful.

WM
William Murray 1 year ago on Google
( 5 out of 5 )

My wife had a kidney stone removed earlier this year her treatment and after care was wonderful she can’t thank the theatre staff and nurses on her ward enough thank you so much from us both

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