Victoria Infirmary average reviews all over the web

4.1
Total Reviews 60

Average reviews from all platforms

Average Rating 4.1

Average reviews from all platforms

  • 5.0
    44
  • 4.0
    2
  • 3.0
    1
  • 2.0
    2
  • 1.0
    11
Victoria Infirmary reviews breakdown:
Google
4.1
60

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60 Victoria Infirmary reviews on Google

MD
Michael Deacon 1 year ago on Google
( 5 out of 5 )

My visit to the minor injuries unit at Northwich Victoria Infirmary was made as stress free as possible which was all down to the super efficient and professional service that I received. Waiting times reflect the efficient approach of the …

SF
Stephen Few 1 year ago on Google
( 5 out of 5 )

Brilliant service. Visited with my teenage daughter who had an ankle problem. Front of House saw her hopping across the car park & ran out with a wheelchair. Saw a nurse within 10 minutes, 4 Xrays later & we were out with a diagnosis in less than an hour. Wish all the NHS worked this smoothly.

DA
deborah alley 1 year ago on Google
( 5 out of 5 )

I visited Northwich Victoria Infirmary this morning.I would like to say at big thank you to all the staff, including the lady at the entrance. Everyone was so pleasant and reassuring. Everything is so well organised and is run so efficiently

SL
sam Lewis 1 year ago on Google
( 5 out of 5 )

Lovely friendly staff who were really nice with the children. There’s a couple of vending machines, including a hot drinks one. There is a little shop that sells snacks open but not sure on the hours as it’s run voluntary but think it’s …

TR
Tim Riley 1 year ago on Google
( 5 out of 5 )

Very impressed with the service. Had a scheduled X Ray a few weeks ago and was in and out within 20 minutes, then had to attend with an unscheduled wrist injury today and was seen within 10 mins.

JN
JOSEPH NIBIN GEORGE 1 year ago on Google
( 5 out of 5 )

Free Nhs Health check up is happens here. We need to book online.

DM
David Mac D 1 year ago on Google
( 1 out of 5 )

Advised I can’t book an emergency. X-ray dispite my doctor advised on this and and sms, due to a IT update advised to go to a hospital 20 miles away. Or come back in 2 days to book for a free days later, had an antibiotic resistant, lung …

LA
linda ashworth 1 year ago on Google
( 5 out of 5 )

Went yesterday for the scan. Fantastic experience, very slick, very clean, great parking, lovely staff. Couldnt fault my visit yesterday would definitely go back if needed.

JS
jane spelman 1 year ago on Google
( 5 out of 5 )

First visit here and was pleasantly surprised felt more personal than the large hospitals
And my scans/ blood tests were quickly done

DF
Dave Fallows (Dave) 1 year ago on Google
( 5 out of 5 )

The staff are always excellent all appointments now are given a time slot which makes them more sufficient its a quick in and out if u go when your meant to I got there a little early and had to wait

DM
Don Maddox 1 year ago on Google
( 5 out of 5 )

This was my regular eyesight check up as usual the staff are great and courteous just had to wait for a while.

AW
A W 1 year ago on Google
( 5 out of 5 )

Spent the day here having blood tests and x-rays. Everyone was really helpful and friendly. I can’t fault this hospital.

JM
Jon Morgan 1 year ago on Google
( 2 out of 5 )

Motability issues and especially car parking here are a total shambles. Disabled people with wheel chairs being forced to park down an extremely steep hill on a car park filled with cars parked wherever they want no dropped kerbs forcing …

GC
gaynor causier 1 year ago on Google
( 5 out of 5 )

Just come back from minor injuries Sept – cut on my leg – seen quickly and my wound cleaned sera strips and bandaged in and out within one hour ! Staff all lovely I came in to contact with – extra thanks to Gemma & Jan who looked after me with kindness and care

GS
Grace Smith 1 year ago on Google
( 5 out of 5 )

Excellent minor injuries service. Lovely staff. Seen and treated very quickly.

KW
Kate Wadsworth 1 year ago on Google
( 5 out of 5 )

A beacon of light and warmth. From the friendliest of welcomes on the phone to the reassuring greeting when we arrived. We were dealt with efficency and care. The treatment nurse was exceptional, calm and reassuring. In, seen, treated within 20 mins. Thank you 😊 …

SH
Shabir Hanif 1 year ago on Google
( 5 out of 5 )

An excellent facility to get fast treatment if your situation is not urgent (ie not requiring accident and emergency). My 5 year old son had a small splinter in his hand that had got very sore and painful. We popped in, had our details …

TL
Thomas Lea 1 year ago on Google
( 5 out of 5 )

fantastic place! Northwich is so lucky to have this place. A real asset to the town

FP
Fran P 1 year ago on Google
( 5 out of 5 )

Thank you Northwich Victoria for looking after my husband. 1st rate service for minor injury. Efficient, clean and professional, didn’t have to wait long either.

FS
fix shoog 1 year ago on Google
( 1 out of 5 )

Waiting time was 3 hours for a dog bite why bother it’s a huge waste of time and petrol. We pay for the NHS so why it so difficult for us to use it

TU
Tony User 1 year ago on Google
( 1 out of 5 )

Abysmal really. Tried to book a blood test and had some one refer me to some nonsense website, which didn’t work. I sense heresy here

SJ
Sally Jackson 1 year ago on Google
( 5 out of 5 )

I feel compelled to say how impressed I was today by the treatment I received at Northwich Infirmary. From arriving at reception to the minor injuries unit to x-ray and back again to the minor injuries unit, every member of staff was very …

AH
ange H 1 year ago on Google
( 5 out of 5 )

First time to this hospital,lovely lady welcoming you on the main reception door,who showed me where to go,was seen very quickly,lovely polite staff

ML
Mark Lunt 1 year ago on Google
( 5 out of 5 )

Met with Dr Ahmed and Kate in the Ultrasound department , both courteous , informative and efficient .Thank you .

VC
vernon cope 1 year ago on Google
( 5 out of 5 )

A very big thank you to Jean on reception who phoned my Crewe surgery to request a blood specimen collection form to be faxed through as I had left the original at home. It was done within a couple of minutes & saved me a return journey. …

FP
Frank Pendlebury 1 year ago on Google
( 5 out of 5 )

Great local hospital friendly staff

FP
Frank Pendlebury 1 year ago on Google
( 5 out of 5 )

Great Nurses kind and helpful

HP
Helen Paterson (Mrs P) 1 year ago on Google
( 1 out of 5 )

Please update the 111 service, they referred me to your out of hours GP service for my 5 year old, advised me you were open until 10pm, on arriving just before 9pm everything shut and locked up.

SH
Susan Hurdsfield 1 year ago on Google
( 1 out of 5 )

Disgraceful! After travelling for a blood test, I arrive 3 minutes PRIOR to closing time and they are all packed away and state they can’t take my blood !! It’s not on!! They were important tests and I now have to wait 4 days before I can return. Overworked NHS I don’t think so more like part timers. Disgusting

C
CompleteCretin 1 year ago on Google
( 5 out of 5 )

Visited on 8th June for an ultra-sound / US-guided fluid sample on a hand problem and it was absolutely superb. Everyone was very friendly and super informative. I’m sorry I don’t remember the specific names but it was the X-Ray/Medical Imaging Dept, and I’m very grateful. Thank you.

EW
Elaine Watts 1 year ago on Google
( 1 out of 5 )

Im not sure that i would call what my husband received as physio. He has a bad back muscle spasms and tight muscles. I was expecting him to receive a sports type massage but there was none of that just telling him to lie flat and move his feet up and down?

SF
Siân Frances 1 year ago on Google
( 1 out of 5 )

Nurse lied on my doctors report. I went in a couple weeks after a fall down the stairs as my wrist was still in pain. The nurse moved it up and down and squeezed it and told me it was just sprained and gave me a splint. A few months later …

CW
CATHARINE WALMSLEY 1 year ago on Google
( 5 out of 5 )

Visited today with my aunt for xray. Very well organised. Masks given out even though we had our own. Well done VIN

KS
Kenneth Shelbourne 1 year ago on Google
( 1 out of 5 )

my wife had a blood test on Wednesday 17 February we phoned up today for the results and were told that she had to go for another test because the phlebotomy did not put the sticker on the blood if she can’t do her job she should not be doing it

ED
Edward Dodd 1 year ago on Google
( 5 out of 5 )

Often come here for minor injuries (I’m quite accident prone) always had good treatment and much shorter waiting times than if I’d gone to Leighton hope it never closes shame you have to pay for parking but that’s the same for all NHS now

RB
Rebecca Biggar 1 year ago on Google
( 5 out of 5 )

Been to x-ray department this morning ,seen within 5 mins ,very friendly receptionist and radiographer .Back home within half an hour of leaving .A brilliant service well done .

SK
shaun kreissl 1 year ago on Google
( 1 out of 5 )

On Tuesday the 15th June at 11:30 the woman on the phone was so rude and spoke to me like I was stupid.
I only asked for an appointment for an x-ray. Really horrible woman

G
Grandma70 1 year ago on Google
( 5 out of 5 )

Very friendly knowledgeable staff

TG
Terry Gorman 1 year ago on Google
( 5 out of 5 )

The Victoria Minor Injuries Clinic is a tremendous asset to the area. Its existence alone would be good, but having friendly and efficient staff makes it invaluable.

AB
Adam Brassey 1 year ago on Google
( 5 out of 5 )

Efficient and friendly staff i was in and out in 20 mins after dropping a pint glass on my bare foot. Actually shocked at at how good the service was. Thanks

CR
Christopher Rourke 1 year ago on Google
( 5 out of 5 )

A testament to the NHS. I’ve never been let down here. Great staff and well laid out. The only downside is the cost of parking.

PP
Paul Potts 1 year ago on Google
( 5 out of 5 )

Amazing service provider for the local community. Support them whenever you can.

EH
Erik Hill 1 year ago on Google
( 2 out of 5 )

Waiting time was ridiculous and you have to pay for parking

WA
Who AmI 1 year ago on Google
( 5 out of 5 )

The staff are amazing, just a shame they do not have more staff.

This does not take aware from the care though.

JM
Jane Massey 1 year ago on Google
( 5 out of 5 )

Very good staff really friendly didn’t have to wait long

CG
charles gregory 1 year ago on Google
( 5 out of 5 )

Went for blood test fast efficient & social distancing adheard to.

NS
Neil Southern 1 year ago on Google
( 5 out of 5 )

Sorted me out. Really pleasant and helpful staff. Top quality Stitches too.

MC
Mike Coe 1 year ago on Google
( 5 out of 5 )

No wait, straight thru, reasonable parking

DB
David Boylan 1 year ago on Google
( 5 out of 5 )

Very organised and CV-19 secure, as one would expect from an infirmary.

LH
Lisa Harris 1 year ago on Google
( 5 out of 5 )

The staff are very friendly and efficient. Lovely people.

RB
Rebecca Banks 1 year ago on Google
( 5 out of 5 )

Gteat staff. Clean and comfortable

TL
Tony Lawrence 1 year ago on Google
( 1 out of 5 )

Most unhelpful reception
After poor experiences took patient to Leighton

GG
george gleave 1 year ago on Google
( 5 out of 5 )

It’s all timed, faster than normal turnaround.

GG
George Gleave 1 year ago on Google
( 5 out of 5 )

Had to visit for blood test. Queue a mile long

RW
Rick Weightman 1 year ago on Google
( 5 out of 5 )

Great staff & good facilities.

IR
Ian Radford 1 year ago on Google
( 3 out of 5 )

The only place in town where parking isn’t free.

RL
Rosalind Lea 1 year ago on Google
( 5 out of 5 )

Excellent facilities and staff

ID
Ian David 1 year ago on Google
( 4 out of 5 )

Friendly and helpful staff.

TO
tracey owen 1 year ago on Google
( 4 out of 5 )

Good service.

RT
Razvan T 1 year ago on Google
( 1 out of 5 )

Bad condition!

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