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Write a ReviewMy visit to the minor injuries unit at Northwich Victoria Infirmary was made as stress free as possible which was all down to the super efficient and professional service that I received. Waiting times reflect the efficient approach of the …
Brilliant service. Visited with my teenage daughter who had an ankle problem. Front of House saw her hopping across the car park & ran out with a wheelchair. Saw a nurse within 10 minutes, 4 Xrays later & we were out with a diagnosis in less than an hour. Wish all the NHS worked this smoothly.
I visited Northwich Victoria Infirmary this morning.I would like to say at big thank you to all the staff, including the lady at the entrance. Everyone was so pleasant and reassuring. Everything is so well organised and is run so efficiently
Lovely friendly staff who were really nice with the children. There’s a couple of vending machines, including a hot drinks one. There is a little shop that sells snacks open but not sure on the hours as it’s run voluntary but think it’s …
Very impressed with the service. Had a scheduled X Ray a few weeks ago and was in and out within 20 minutes, then had to attend with an unscheduled wrist injury today and was seen within 10 mins.
Free Nhs Health check up is happens here. We need to book online.
Advised I can’t book an emergency. X-ray dispite my doctor advised on this and and sms, due to a IT update advised to go to a hospital 20 miles away. Or come back in 2 days to book for a free days later, had an antibiotic resistant, lung …
Went yesterday for the scan. Fantastic experience, very slick, very clean, great parking, lovely staff. Couldnt fault my visit yesterday would definitely go back if needed.
First visit here and was pleasantly surprised felt more personal than the large hospitals
And my scans/ blood tests were quickly done
The staff are always excellent all appointments now are given a time slot which makes them more sufficient its a quick in and out if u go when your meant to I got there a little early and had to wait
This was my regular eyesight check up as usual the staff are great and courteous just had to wait for a while.
Spent the day here having blood tests and x-rays. Everyone was really helpful and friendly. I can’t fault this hospital.
Motability issues and especially car parking here are a total shambles. Disabled people with wheel chairs being forced to park down an extremely steep hill on a car park filled with cars parked wherever they want no dropped kerbs forcing …
Just come back from minor injuries Sept – cut on my leg – seen quickly and my wound cleaned sera strips and bandaged in and out within one hour ! Staff all lovely I came in to contact with – extra thanks to Gemma & Jan who looked after me with kindness and care
Excellent minor injuries service. Lovely staff. Seen and treated very quickly.
A beacon of light and warmth. From the friendliest of welcomes on the phone to the reassuring greeting when we arrived. We were dealt with efficency and care. The treatment nurse was exceptional, calm and reassuring. In, seen, treated within 20 mins. Thank you 😊 …
An excellent facility to get fast treatment if your situation is not urgent (ie not requiring accident and emergency). My 5 year old son had a small splinter in his hand that had got very sore and painful. We popped in, had our details …
fantastic place! Northwich is so lucky to have this place. A real asset to the town
Thank you Northwich Victoria for looking after my husband. 1st rate service for minor injury. Efficient, clean and professional, didn’t have to wait long either.
Waiting time was 3 hours for a dog bite why bother it’s a huge waste of time and petrol. We pay for the NHS so why it so difficult for us to use it
Abysmal really. Tried to book a blood test and had some one refer me to some nonsense website, which didn’t work. I sense heresy here
I feel compelled to say how impressed I was today by the treatment I received at Northwich Infirmary. From arriving at reception to the minor injuries unit to x-ray and back again to the minor injuries unit, every member of staff was very …
First time to this hospital,lovely lady welcoming you on the main reception door,who showed me where to go,was seen very quickly,lovely polite staff
Met with Dr Ahmed and Kate in the Ultrasound department , both courteous , informative and efficient .Thank you .
A very big thank you to Jean on reception who phoned my Crewe surgery to request a blood specimen collection form to be faxed through as I had left the original at home. It was done within a couple of minutes & saved me a return journey. …
Great local hospital friendly staff
Great Nurses kind and helpful
Please update the 111 service, they referred me to your out of hours GP service for my 5 year old, advised me you were open until 10pm, on arriving just before 9pm everything shut and locked up.
Disgraceful! After travelling for a blood test, I arrive 3 minutes PRIOR to closing time and they are all packed away and state they can’t take my blood !! It’s not on!! They were important tests and I now have to wait 4 days before I can return. Overworked NHS I don’t think so more like part timers. Disgusting
Visited on 8th June for an ultra-sound / US-guided fluid sample on a hand problem and it was absolutely superb. Everyone was very friendly and super informative. I’m sorry I don’t remember the specific names but it was the X-Ray/Medical Imaging Dept, and I’m very grateful. Thank you.
Im not sure that i would call what my husband received as physio. He has a bad back muscle spasms and tight muscles. I was expecting him to receive a sports type massage but there was none of that just telling him to lie flat and move his feet up and down?
Nurse lied on my doctors report. I went in a couple weeks after a fall down the stairs as my wrist was still in pain. The nurse moved it up and down and squeezed it and told me it was just sprained and gave me a splint. A few months later …
Visited today with my aunt for xray. Very well organised. Masks given out even though we had our own. Well done VIN
my wife had a blood test on Wednesday 17 February we phoned up today for the results and were told that she had to go for another test because the phlebotomy did not put the sticker on the blood if she can’t do her job she should not be doing it
Often come here for minor injuries (I’m quite accident prone) always had good treatment and much shorter waiting times than if I’d gone to Leighton hope it never closes shame you have to pay for parking but that’s the same for all NHS now
Been to x-ray department this morning ,seen within 5 mins ,very friendly receptionist and radiographer .Back home within half an hour of leaving .A brilliant service well done .
On Tuesday the 15th June at 11:30 the woman on the phone was so rude and spoke to me like I was stupid.
I only asked for an appointment for an x-ray. Really horrible woman
Very friendly knowledgeable staff
The Victoria Minor Injuries Clinic is a tremendous asset to the area. Its existence alone would be good, but having friendly and efficient staff makes it invaluable.
Efficient and friendly staff i was in and out in 20 mins after dropping a pint glass on my bare foot. Actually shocked at at how good the service was. Thanks
A testament to the NHS. I’ve never been let down here. Great staff and well laid out. The only downside is the cost of parking.
Amazing service provider for the local community. Support them whenever you can.
Waiting time was ridiculous and you have to pay for parking
The staff are amazing, just a shame they do not have more staff.
This does not take aware from the care though.
Very good staff really friendly didn’t have to wait long
Went for blood test fast efficient & social distancing adheard to.
Sorted me out. Really pleasant and helpful staff. Top quality Stitches too.
No wait, straight thru, reasonable parking
Very organised and CV-19 secure, as one would expect from an infirmary.
The staff are very friendly and efficient. Lovely people.
Gteat staff. Clean and comfortable
Most unhelpful reception
After poor experiences took patient to Leighton
It’s all timed, faster than normal turnaround.
Had to visit for blood test. Queue a mile long
Great staff & good facilities.
The only place in town where parking isn’t free.
Excellent facilities and staff
Friendly and helpful staff.
Good service.
Bad condition!