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Write a ReviewVisited West Mendip hospital today (on a Saturday), in need of antibiotics. Waited less than an hour to see a very helpful nurse. Left with the drugs and advice I needed. An exemplary service from receptionist and nurse. …
Took my Wife to A & E yesterday where it was diagnosed she had a fracture to her right leg. I wish to thank all staff for their courtesy and professionalism, particularly a nurse named Alice who was most kind and considerate, in our opinion a credit to her profession.
Thank you all
Fabulous! Thank you for looking after me when I was feeling poorly – for listening and making sure I had the meds I needed. It was much appreciated.
I have been several times and seen several Nurses all of whom h ave been competent/thorough and caring. I would not hesitate to go again if I had to. And as for the receptionists they have a lot to contend with -!computers that do not …
Excellent service, friendly professional staff, very caring and always had a smile.
I’m overwhelmed with the care and kindness I received today and yesterday at the minor injury unit at Glastonbury . I had a fall a week ago and the pain wouldn’t subside so thought I’d better get my leg looked at. I had an X-ray today …
I went today after a fall I had 10 days ago. I thought I’d badly bruised my thumb. The waiting area was quite empty which I thought was a good start, I booked in with a not so friendly receptionist. …
Terrible !!
My son had to have stitches today after cutting his knee in school. I am shocked as to how my son was treated, the nurse had no bed side manor what so ever. …
Went in to have an infected sebaceous cyst examined. The staff I met were pleasant and competent. Was examined and then treated by having minor surgery. Wound was dressed and I was told to return the following day for a fresh dressing. Have no qualms about any further visits.
Only a two. Simply because the self service vending machines were inoperable, and the parking was inadequate. Other than that, usual great NHS service from the hospital staff.
I had the misfortune to break both my arms during a road-trip in my 12 tonne Expedition Truck. I had to stay in their car park for 3 days till I could get rescued and driven back 200 miles up North. The staff were brilliant! They looked …
Extreme pain in knee over night, swollen unable to stand or walk. Rang111 at 10am by 10.30 I was referred to WMH arrived11am .seen by Practioer, xrayed and given result before 12. …
Brilliant nurses and staff attentive and thorough. Thank you.
Great very efficient friendly and helpful all you need from a local hospital, good minor injuries unit would love to go back but not counting on it!
What a helpful and delightful staff on tonight Saturday 31st of July – very professional kind thorough and positive – thank you 111 was unavailable and they saved the day or was it night?, thank you and I hope you get a good nights sleep.
David Watson
Great staff whenever I have been in. Always welcoming and comforting. They always try and deal with patients as soon as possible and create the least hassle. Always acting professional. They have a good sized parking area so there should be no need to park on the road.
Excellent out of hours service of the minor injuries unit. turned up without appointment with sciatica.
was seen within an hour. …
The staff here are friendly and very empathic, they have been amazing working on the wards looking after a family member. All covid restrictions in place, clean and helpful staff who have been a wonderful support.
Took my daughter in on the advice of 111 for a sudden onset on tics. She didn’t receive any medical examination, instead – due to a previous domestically violent relationship of my own – I was accused of abuse and social services were …
I can’t praise the staff at the Minor Injury Unit highly enough! I was told they would be able to see me due to a skin infection and I was dealt with promptly and in a really caring manner. They are excellent.
3 times I have been here ,all of them a waste of time ,I was in terrible pain, in my hip and it was making a clicking sound ,I went to the desk and said to the rottweiler making as a receptionist, I need to see someone ,is it a preexisting …
Lovely staff, very clean waiting area and I was seen very quickly 🙂
Had to visit 3 days in a row. Different staff every day. All were fantastic. Helpful, informative and caring. Many thanks for an excellent service.
Great staff professional nurses very good treatment
Had to take our son with an injured finger from being trapped in the door at school. Looked after him really well, in and out within no time. Brilliant to have on our doorstep
I had to have a dressing changed only to be kept waiting in a room by myself for over 40 minutes when I was told 10 minutes ,and the nurse that saw to me was grumpy and swore And complained the whole time she was attending to me and was brutal with my wound , wasn’t happy with my experience at all.
Despite their closing time being listed as 8.30pm, I arrived there at 7.40pm and was told they were closed.
Lovely staff , so friendly !
Spotlessly clean
Got there at 9am and was out by 10
The staff were really odd and unprofessional, they staff couldn’t even tell the difference between the lens of an eye and the optic nerve, the receptionist was given a phone message and got it wrong, the only saving grace was I didn’t need treatment
Fast professional treatment by helpful , knowledgable staff
Was seen almostly instantly upon ariving, Poditary team were so helpful and brilliant.
It was okay. They need to prioritize children over adults though
The occupational therapist and my physio therepiat are very very kind and understanding
Rude staff. Incompetent too. No point complaining because nothing is done.
Physio department very helpful, as always.
excellent out of hours service in and out in 30mins this week – amazing thank you
Nothing but praise for the care and encouragement given by all staff.
Ok – some miserable staff – not very helpful.
Minor injury unit is fantastic and have a great staff
Not a oasis clinic I will be going to again would not recommend
I work here and its a lovely place xx
Ok not bad
Great place…friendly and helpful staff… 👍👍 …
Great
Amazing staff .. thank you
Fast and professional.
Very efficient