MKG 3000 reviews

I’ve had my car serviced there for many years. They’re always courteous, good humoured and tell me what I need to know. …

I bought CX30 2020 model. The person who sold us the car called Sarb was extremely helpful and informative which helped me and my wife make the right choice. We also got good value for our part exchange. Really happy with our new purchase.

We have been coming here to do our MOT and service on the car for the past five years and have never encountered a problem. However this time round has caused us so much distress that I won’t be coming back. Instead of having a thorough …

Great customer service from both the service and repair team, taken the car here for multiple years and never had any issues! Always great communication on any extra works required and quoting for prices are always competitive and fair for a main dealer.

Great service, quick, honest and great bunch of people 🤠 …

This dealer made my car buying experience an absolute pleasure. Really personal approach, no pressure at all. Super communication. Can’t fault anything.

I won’t be going back. Too expensive and have been charged for something that wasn’t done! …

Brilliant dealership. Been a customer since 2004 and on our 7th car as a family. From the salespeople to the servicing department they have always gone out of their way to look after us.

I just had a terrible experience with this Dealeship. I am interested on buying a Mazda3. I called and was directed to the “sales” department, I mentioned to Usman that I was interested in test driving specifically a Mazda3 with the …

I have had my Mazda serviced at MKG 3000 for 8 years, and never had any problems they couldn’t solve.

Reliable service, very nice staff, always on time. Flexible when counting old cars into the settlement.

great customer service and excellent service

Picked up my CX 30 a week back and I am absolutely delighted with the service. The overall engagement from the booking through the 3 months wait time and the pick up was very smooth. What I like the most is that they truly care about their …

Been a customer with mkg3000 since 2015, been driving the mazda 3 sport nav and my salesman Rupert has been excellent over the years.
Service is excellent for what I’ve had …

My Mazda 2 was due its 3rd service. They picked up my car, serviced it and cleaned it for me. The service team was extremely friendly and accommodating. I could not afford to pay at one go, therefore they offered me to pay in instalments, …

Bought a car here a couple of weeks ago. Really good service, nothing too much trouble. 👍 …

Would recommend Mazda as a car brand to anyone who isn’t stuck up about badge image. Would recommend MKG3000 as the place to go to get a Mazda too.

Just bought a new mazda. The sales team was brilliant, they were efficient and thorough in getting a car best suited for me and my finances

Anybody wishing to purchase a Mazda should visit the dealership in Twickenham. They are so good in all areas.

Went in for an annual service and came back with paint damage in three places. I suggested they look at their CCTV for evidence but unsuprisingly no evidence was found. Offering to repiar at my cost is simply not acceptable. …

Top notch place for servicing mazda. Experienced and honest staff.

easy communication, reliable and fast apple carplay installation.

Brought a very low mileage used mazda from Mark, being in the motor trade for years myself expected the whole salesman pitch but Mark was amazing not at all pressuring to myself, listened to my needs and expectations and catered for me and …

Until 3 months ago, I would have given the dealership 5 stars. I am now unable to express my disappointment and disillusion enough. In May, I took my MX5 for MOT: I have Mazda Extended (ME) policy which I purchased myself and I had renewed …

My partner and I had a super efficient experience purchasing a car here on Saturday 23/10/21. A huge shout out to the senior sales executive Adeline Lee. It was a memorable experience, especially your knowledge and attention to detail. The follow up call was really appreciated. Kind regards, David & Tania.

I have just taken delivery from my my new mazda Cx 30 Gt sports
Beautiful vehicle and the service provided by Clive senior sales executive, his services were excellent and very professional service given by himself and …

Very good service and overall impressive customer service by the team and Nathan in particular. Very personable, knowledgeable and friendly. Keep up the good work

Can’t fault service given. Excellent experience all round.

Turned up to test drive a car. Had to get an Uber there from a fair distance away as we do not have a car. We were called three times to confirm the booking. But on their side they did not even bother to check that the specifications that …

Friendly helpful. Good cars fairly priced. 1 year guarantee on used.

Very attentive, friendly and comfortable. I dealt with Mark Hammond who certainly knows his stuff!! He was Informative and not pushy at all, I have found that other dealers push which I do not like. I took my time and got all the …

Great service from Adeline. I have dealt with other dealerships (VW,Nissan & Toyota) and MazdaMKG3000 has so far been the best. Kept me updated at all stages and was patience when deciding. Keep up the great service! 🙂

Superb service and very helpful. Every service every mot… Great dealership and very accommodating. I have a child with additional needs so getting there is so difficult for me so they offered to collect and deliver during pandemic. Thanks guys… that was amazing.

Knowledgeable people. Reasonably priced services. As far as I understand they are in this business for over a 40 years. Mechanics in the service area are polite and happy to answer all your questions. They managed to sort out an issue on my Volvo which another garage wasn’t able to fix. I would recommend this place to all Volvo drivers.

I’m so impressed with Mazda dealership. Have had a long term issue with my car that 2 other Mazda dealerships haven’t been able to remedy. Took it here and they have sorted it out! They were very friendly and helpful with a really good …

Be very careful, CHECK ALL DOCUMENTS BEFORE DRIVING OFF. Purchased a vehicle from here and was never informed I needed to arrange the 5 day drive away insurance. Nothing is advertised to state this nor was I informed by any of the sales …

An absolutely brilliant experience, I could not recommend this Garage enough! Matt was fantastic one the best sales people I have dealt with. …

Clean , friendly , welcoming , hide the wallet
Post service experience – clutch 100k service
Fail MOT due to wheel nut very dangerous loose
Plastic guards inside both front wheels had no plastic rivets

Great service and sales staff overall

Not the greatest experience. Do not expect and gift from the dealer when you buy the car, you will also need to pay for your car’s mat.
The delivery date was OK at the end which is the important part.

Very professional service and honest advice from day one. Matt organised the finance and arranged the new car extremely quickly. He negotiated without pressure and was easy to talk too.

Super customer service here. We bought our Mazda and the test drive and purchase was very relaxed, no pressure at all. We had a covid safe test drive. The PCP and PCH options etc were all explained clearly so we were able to easily make …

Hi, recently I bought a Mazda , the Sales Person Matt Rodriguez made the whole buying process smooth and effortless. Matt was very transparent with me and was very professional and welcoming. …

Can`t Trust their Vehicle Service in any way I had Recall on my Mazda 6. The guy in the showroom told I have an issue with engine and charge me for Diagnostic’s.. And told me that the engine has some issues that they cant find. and they …

MKG are a great Mazda dealership. Service is good – always well informed about progress and I’ve never had anything dropped on me unexpectedly. They do get booked up quickly though, so worth checking at least a month ahead.

I bought an approved, nearly new Mazda from this place 18 months ago so forgive my lateness but I’ve been encouraged to point out that its radiator had been badly damaged by a stone (I guess) and the top of its rear wing, near the fuel …

It’s the small things, isn’t it? The person at the reception noticed that I do not live close by, and will be hanging around the area until the work on the car was done. I was initially told it may take a couple of hours, which was fine by …

Great service and very dedicated team.
Got a problem with my car, which was not covered my extended warranty. Ended up having the engine replaced under Mazda warranty, thanks to the effort of mkg3000 team.

Bought a used Mazda 3 and can say the experience was first class. I dealt with Mark who is a complete professional and a extremely conscientious sales manager. Nothing was to much trouble and this gave me confidence in buying the car even …

A friend of mine took me to this garage a few weeks back who has used them before and always spoke highly of them. Upon arrival we stepped in the showroom, nobody greeted us. We had to go and speak to the woman on service dept who was far …

I booked the car for car keys cut and program new remote , on the phone they said cost me £27 for cut key and new set cost around £120 , so I was expecting around £150 , but the charge me £185 and 20 for cutt blank from lock Smith, each .end it up with higher bill …please chacek carefully in written before booking.

Excellent service by Rupert and David who made me feel at home at the dealership and responded to my requests and questions. Professional and courteous with their approach. Very happy with my purchase and would recommend them again.

I have been a customer for over 12 years for both sales and service. I’m currently on my 3rd car brought from them. Dave, Marcus and their teams provide an efficient, friendly, cost focused service and always go the extra mile to provide excellent customer service and satisfaction.

I am very pleased with the car I recently purchased from Mazda MKg3000, even in this period with the lockdown, everything was smooth and fine. The salesperson was Mark Hammond a very nice person and professional that made everything work easy. Thank you for your help.

Fantastic service department very friendly. Kept me informed every step of way whilst my vehicle was being repaired and serviced. Would highly recommend this dealership. Will be buying my next vehicle from them. Thanks to everyone MKG3000 Twickenham.

I was interested in buying a low mileage ex demonstrater Mazda 2. The first dealer I phoned said he’d call back with information on a particular model. He couldn’t be bothered so I then contacted the Mazda dealer in Twickenham. What a …

Fantastic experience from calling up and booking, to driving away. Got four new alloys and tyres for my NC, and I can’t recommend this place enough! Cheers guys!

Took my Mazda 6 for its annual service and the service was excellent. Staff were polite both over the phone and in person, and everything was explained to me. The car was also cleaned inside and out which didn’t happen at my previous Mazda service centre.

Simply appalling service. I dropped my car in for a repair and was told it would take a couple of weeks to be fixed as they were busy. I rang them over and over again chasing for my car to be finished. TWELVE weeks later I’m only just …

Thank you Clive and Mark for making our car purchase stress free and easy. So professional, friendly and helpful, glad we found MKG3000.

Fantastic customer service by David Joslin and Godwin D’Sa!

I came to Mazda in Twickenham after having had a very upsetting experience at …

We bought a second hand 3 yr old Mazda 2 recently from here. Experience was great, freindly and efficient. I would be very happy to go back again or recommend. So far the car runs fantastically!

I’m disappointed with mazda, they hold my car for 10 days which is supposed to be no more than 4- 5 working days I phoned them 4 times every time they told me member of staff will call you back, never happened, when car back I wasn’t happy …

As pleasant an experience as it’s possible to have when getting your MOT done. They are generally prompt, friendly and explain exactly what they’ve done and why. …

Two thumbs (and toes) down to MKG3000, service department, for their lack of empathy and customer service, for their expensive rates and speed of service. We had a very negative experience with these people for whose dishonesty should receive five star. Mazda: You should do something about this.

I bought a car recently. I was served by Sarb who was very professional and helpful. The car is running fantastic with no issues. Would recommend anyone as high level of customer service and expert knowledge.

Always great service from courteous and knowledgeable staff, who explain what needs to be done and provide accurate estimates. Good value for money.

I just bought a Mazda 6 from MKG3000 and I have to say it’s been one of the most friendly and professional car buying experiences I have ever had. Rupert Geer has been really knowledgable, helpful and supportive throughout the process and …

I have been absolutely impressed with the service that I have been provided with. I can not even describe how privileged I felt as a customer! Sarb has been the most amazing sales man that I have dealt with. What a pleasant experience! I …

Efficient service from a knowledgeable team

Really bad service. Trying to buy a car. Had a test drive booked . Sales person thought it was half an hour later. Then he phoned in to ask another person to help me. …

Clive is the best car representative I have ever met. Calm and cool thru out my dealings with him.
He made everytin clear to me.
Many thanks

Customer service second to none.

Would highly recommend mk3000 as I had booked in for a check up regarding my Mazda 3 dashboard rattle and mr Vaz was extremely helpful with good customer service and it just took them 45mins to find the solution to the problem!!

Customer service is very good when my service is due or mot always they text me one month before

I bought my Mazda CX-5 from MKG3000 last year. Since day one MKG3000 have been excellent in customer service. They are very efficient and gave me professional advice for all my queries. After a year recently I have been to MKG3000 for my …

This place is my local Mazda Dealership. It’s where I’ve been servicing my Mazda 6 skyactiv diesel. The guys here are really nice, courteous, very helpful, and service manager Godwin is always upfront and straight with me. I really recommend MKG3000 Mazda highly. If you own a Mazda, try them for your needs.

Please avoid. I have serviced the (3year old) Mazda there since I have it. 3 weeks after second service car broke down and had to be recovered. All I kept hearing that it is an old car now etc etc been ignored totally, they would not even …

Always receive very good, friendly and helpful attention. Now on my 2nd Mazda, and I’m very happy with both the vehicle and service.

Excellent dealer service, truly customer centric and go all out to ensure their customers are happy.