West Kent Housing Association average reviews all over the web

2.8
Total Reviews 43

Average reviews from all platforms

Average Rating 2.8

Average reviews from all platforms

  • 5.0
    13
  • 4.0
    7
  • 3.0
    1
  • 2.0
    1
  • 1.0
    21
West Kent Housing Association reviews breakdown:
Google
2.8
43

Your Business? Manage your review for FREE

Manage your Review

Don’t Forget to Share your Valuable Feedback

Write a Review

43 West Kent Housing Association reviews on Google

RK
Robin kadampattu 7 months ago on Google
( 1 out of 5 )

0 stars, Really shocking and frustrating with this WKHA behaviour. They constructed 4 new houses just 1 meter away from my house. Since beginning this construction they are troubling us including my under 3 years kids in various ways such …

ND
Naomi Drummond 7 months ago on Google
( 1 out of 5 )

Not too bad when living with them but a nightmare trying to exchange, no one knows what they’re doing say one thing then say another. Drag their heels had a full 42 days but still not completing exchange. Staff are absolutely useless from allocations.

AA
Apples and Pears 7 months ago on Google
( 1 out of 5 )

These people not only condone animal neglect and cruelty they allow antisocial, threatening behaviour and abuse to neighbours. They allow certain tenants to break all their housing association rules and when confronted with the truth they …

NT
nicki tidy 7 months ago on Google
( 1 out of 5 )

Sevenoaks West Kent Housing Association is absolutely shocking 😡
They turn a blind eye to not only animal cruelty of their tenant’s but also anti social behaviour which make their neighbours life’s hell. …

MG
Marlene Gray 7 months ago on Google
( 4 out of 5 )

My mum lived in a West Kent house for over 65 years, first with SDC, then with WKH. When she died earlier this year, they acted with sensitivity and were always dealt promptly with repairs. I would like to say Thanks for many Happy times in the house, as a child and while Visiting Mum.

CH
Conan Hollands 7 months ago on Google
( 5 out of 5 )

Saved my arse in a tight spot. Thanks for having me gals and for all the care and support everyone has given <3

PF
Paul Fearn 7 months ago on Google
( 4 out of 5 )

Only been a tenant for 2 years but since moving here from DARTFORD council ,west Kent have been good.

JS
James Smith 7 months ago on Google
( 1 out of 5 )

Very very rude staff at the customer service desk/phone lines and also they try to through a law at you when it’s not even a law in our circumstances…they also reckon they can do what they won’t…I fill sorry if there CEO finds out how there team is working…very shocking

N
Nifty 7 months ago on Google
( 1 out of 5 )

if you are given a stock survey, house inspection, repair inspection or any other requiring by west Kent housing where they or any other company that is employed by west Kent housing physically come into your home or private space to take …

AP
A P 7 months ago on Google
( 1 out of 5 )

Another Housing Association who like to issue threats to people. West Kent Housing Association are another bunch of uncaring bullies.

SN
Solo Nemo 7 months ago on Google
( 1 out of 5 )

Do you people ever stop making lazy excuses like staff training – a monkey could do your jobs its not rocket science , try putting your coffees down , some people have to do real work , we can’t all wander around a warm building having a chat , the least you can do is pick up a phone and practice customer service for your wages

MK
Madeleine Knapman 7 months ago on Google
( 1 out of 5 )

Took a day off of work as I had a plumbing appointment booked in between 12:30 – 5:30, waited in all day and the appointment wasn’t attended. They sent me a text at 4:46pm with an appointment for the same time the following day. …

PT
Paulina Tasarz 7 months ago on Google
( 1 out of 5 )

An hour waiting on emergency with no hot water or heating since yesterday!!! In this freezing cold weather! Ridiculous

SC
Shelley Clabon 7 months ago on Google
( 1 out of 5 )

SEAN RICHARDS, JULIE TERRY, SARA WALMSLEY AND RUTH COX PLUS HIGHER UPS PROTECT BULLIES OF THE VULNERABLE AND PEOPLE THAT IGNORED LOCKDOWN RESTRICTIONS HAVING 14 PEOPLE FROM 14 HOUSEHOLDS INSIDE AND STAYING OUT AT XMAS 2020 WHEN PEOPLE WERE …

MT
margaret thorn 7 months ago on Google
( 1 out of 5 )

Had no hot water since yesterday my son hasn’t even had a bath since yesterday tonight we are having to boil the kettle for his bath and then cold they said it was made as a proity but no one has come out it isn’t just us its the whole …

MA
Mary Amao 7 months ago on Google
( 2 out of 5 )

Reported bas air quality with insects bitting, the fumigation took three years to deal with, whilst the dusty air inside is yet to be addressed. Front door damaged since 7 years, only patching it, door had been repaired few times, insects, …

SO
Shawn Oliver 7 months ago on Google
( 1 out of 5 )

Still no hot water had no hot water since Monday all they are saying is someone is coming out but they said this Monday but nothing they say use the kettle but the way the cost of living is going up it’s ridiculous worse housing association

MH
Melvin Harwood 7 months ago on Google
( 5 out of 5 )

I have been a west Kent tennant for 30 years and I say they are good land lords yes sometimes you can have problems but they can be sorted out I know a lots of other councils and they are not like other housing associations

AB
Alana Bateman (AllyB) 7 months ago on Google
( 5 out of 5 )

As always, I was welcomed and treated to a coffee, and my dog given a bowl of water. My issue was immediately resolved.

KE
Keith Evans 7 months ago on Google
( 1 out of 5 )

Garage got flooded last year due to soak aways not being maintained. No help in providing facilities to clean or get rid of damaged goods and tools, no rent free period to assist with the above and top it all they have just put the rent up …

BB
Bonnie Buzz 7 months ago on Google
( 1 out of 5 )

I am a vulnerable adult with additional needs who is also homeless. They don’t care if you’re severely disabled or not. I ask to speak to the housing manager and the answer is always “they’ll call you back” but never do. These guys are a …

B
Boxerlewy 7 months ago on Google
( 1 out of 5 )

No hot water vulnerable adult with a child rang them up out of hours they dont have anyone rang this morning spoke with a very rude woman. Will have to wait until tomorrow for boiler to be fixed. (UPDATE ITS BEEN A WEEK AND STILL NO BOILER …

LH
linda hay 7 months ago on Google
( 1 out of 5 )

I reported that my hot water system was leaking around 2nd feb. Someone came out 8th feb to look & said needed to order parts. I phoned mon 20th feb to be told someone would ring me back to arrange an appointment. No one has called me. Its …

JH
john horley 7 months ago on Google
( 1 out of 5 )

over the christmas period the central heating system broke down again one month after they had fixed it? rang the out of hours service got offerd fan heaters no on call engineers to fix heating this is for a 90 year old lady what a crap lot of bodgers you are paid out for a local heating expert to fix it i will be claiming this back

DW
David webb 7 months ago on Google
( 1 out of 5 )

I asked my housing officer months ago about the washing rota had been interfered with my name had been taken off still nothing been done except got asked to change my time to suit other people which I refused

LF
Lorraine Farrell 7 months ago on Google
( 4 out of 5 )

Have things to sort out still.

SK
sandra kingham 7 months ago on Google
( 5 out of 5 )

Hi just had a new front door fitted guys were great and i am so please with end result

CG
Colin Gray 7 months ago on Google
( 1 out of 5 )

been without heating for 3 nights and they still have not fixed my boiler. freezing cold winter nights and they don’t seem to care

LC
Linda Callaghan 7 months ago on Google
( 5 out of 5 )

Always a friendly helper on the end of phone, my problems are delt with very quickly.

AF
Amanda Fisher 7 months ago on Google
( 1 out of 5 )

Not at all welcoming and the reception staff were quite rude by totally ignoring us on our arrival, they were not on the phone either.

JS
John Simmons 7 months ago on Google
( 4 out of 5 )

If you like the circus, you’ll love WKH. Lots of jumping through hoops!

NG
Noel Graham 7 months ago on Google
( 5 out of 5 )

👍 …

SD
Stretch Darkmagi 7 months ago on Google
( 5 out of 5 )

Friendly staff and well managed. Always aiming to go the extra for their clients.

JB
Joanne Belcher 7 months ago on Google
( 4 out of 5 )

A highly recommended Social Housing provider – Not for profit organisation.

JC
James Carpenter 7 months ago on Google
( 5 out of 5 )

Couldn’t rate them any higher!

RG
Ruth Greenan 7 months ago on Google
( 5 out of 5 )

Care for their tenants. Well managed and fair organisation

AH
Ann Huntley 7 months ago on Google
( 5 out of 5 )

Staff are always pleasant and helpful

R
Richard 7 months ago on Google
( 4 out of 5 )

Very polite and friendly staff

LT
Linda Thresher 7 months ago on Google
( 5 out of 5 )

They r really palite

KR
Keith Raggett 7 months ago on Google
( 5 out of 5 )

Very good

NB
nigel bascombe 7 months ago on Google
( 3 out of 5 )

Nice offices…

TT
teicia tavares 7 months ago on Google
( 5 out of 5 )

Excellent association

SM
susan moir 7 months ago on Google
( 4 out of 5 )

Reasonable

Read more reviews about Housing association,Property companies and services

Maidstone Borough Council

Review

Futures Homescape Limited

Review

Empower Housing Association Limited

Review

Southsea Self Help Housing Limited

Review

Tunbridge Wells Borough Council

Review

Mid Sussex District Council

Review