Southmead Hospital reviews

Having visited a considerable number of NHS locations whilst being immensely impressed by the vast majority, I must say that Southmead Hospital truly defines the most distinguished echelon of medical expertise and architectural prestige. …

I am currently a patient on ward 7b after major abdominal surgery last Friday. If you come here after your surgery you have nothing to fear regarding your care. The care here has been beyond exceptional at every level. Happy, friendly …

Modern well laid out hospital. Facilities include 2 coffee shops and Costcutter store.
Plenty of volunteers on hand to give people directions.

I was attended so quickly! From reception to the end. Even if my symptoms were mild and I was worried they would send me home, they were so considerate that they did all the relevant tests to find out my health status. I really appreciate …

Thank you to the staff – receptionist, nurses, doctors who treated my granddaughter last night. It wasxa long wait and it was very busy.
The rudeness by patients was not necessary, but was handled really well.
Keep up the good work

You hear a lot of scare stories about how bad the NHS is getting but I have nothing but praise for the staff at Southmead. I had to go into A&E via ambulance on the early hours of Saturday morning, the Paramedics were excellent and I was …

What a fantastic Hospital, great staff and the day I went very easy to park.

I have just spent 8 days in southmead hospital having caught a viral infection and pneumonia. I would just like to say a huge thank you to all the doctors, nurses and consultants who were involved in my care. I was kept informed of my …

I had surgery Friday 12th May. I unexpectedly had to stay in over night.
From the moment I arrived, through out the surgery and being cared for after the staff were all amazing. I’m sorry I don’t remember their names. …

Southmead staff are great everytime I go, my complaint is with the parking. As a blue badge holder I know how to use the multi storey but had to use a pay and display the other day and didn’t not know I could just park, display my badge and …

My Wife was treated for Bladder Cancer with BCG treatment, after every dose She was completely out of it in the sense She didn’t know where She was or recognise people. After 3 -4 days this improved but when I expressed my concerns to the …

I have held off writing this because i was worried the the good experience was a one off. This was not the case, 5 visits downline, the parking is brilliant, the check in system actually works and the whole system is well oiled and runs smoothly. here’s hoping the future visits will not prove me wrong.

The best hospital I have been too. Not that I go to loads but the care from all the nurses and the doctor that day were 5*. Very friendly! Keep up the good work!

Absolutely brilliant care of my son who’d just returned to the UK days after having a traumatic accident on Samoa.
They saw him the next day after his flight, as I had e mailed the discharge …

Thankyou so much to the learning disability liaison nurses who have and always have supported my very vulnerable disabled Son .They work so hard to keep him safe while being an in patient (currently) They have organised for him to have his …

My dad’s been in and out of hospital for over 2 years after being diagnosed with Chromes! To have Dr. Car belittle him and say every doctor is wrongg except her! To be given no food or drink from the nurses! Ended up getting a blood infection, No bedside manner and the most obnoxious person ever! Absolute disgrace!

Cannot fault the a and e department, but when I went to the mental health liason team because I was depressed and anxious and suffering alot with OCD. I was more or less told to look into another job, as I could be a ‘safeguarding …

I have used numerous hospitals over the years due to having a condition for over 40yrs. Southmead Hospital you get a very good caring service and you get an appointments through very quickly in the condition I had anyway. I would like to thank Southmead Hospital for all its help.

While I understand the NHS is under a lot of strain something needs to improve with Sm hospital especially what is appropriate behaviour with the nursing staff. My Husband was up recently visiting his friend and sadly the elderly Gentleman …

My daughter gave birth to beautiful baby girl. The staff were really helpful both antenatal and post natal wards and on delivery.

Nurology surgeons literally saved my life. The nursing team on ward 6B were amazing and got me back on my feet, couldn’t fault any aspect of my care

No one like to wait but some time it’s worth while you wait and see how hard NHS staff work to give 100% to each patient. They all have kind heart and excellent skills to make smile on some one face who’s not feeling well. Really Impress …

A good hospital that serves Bristol.
The hospital is very large and there are many different departments here.
There is an accident and emergency department here. They have parking all around …

Probably amongst the worst A&E department in the entire country.
Shockingly bad,if you have time to drive anywhere else, take that option.
Patients left waiting for hours.I was with my mother with the triage nurse when …

I truly impressive hospital with fantastic staff. The hospital complex itself it spacious and modern – with shops and cafes etc for visitors and residents alike. I spent two weeks in the burns unit hear – and whilst it was a horrible …

Had to pick up child who had been taken to A & E. Huge, modern building. At 5am it was rather empty but friendly staff on hand. One thing I would suggest is that the signage to A&E is improved because at night I could not see any signs.

The Brunel building is the main part of Southmead Hospital. The building is absolutely massive and can take several minutes just to walk from one side to the other. There is a car park situated with the building, it is free for the first 20 …

A midnight visit to A&E dept via ambulance. The paramedics were fantastic and went above and beyond during the wait to get into A&E. Hospital staff also so nice friendly and efficient and doctor very thorough and caring. Only the ambulance …

Superb facilities and nursing staff who provided great care for my mum in her final days.

We have found staff to be helpful and efficient. We get 100% from all the people we have seen for the last 3 year’s, since my husband has needed their help.. Thank you for everything ❤️

It can be busy but what do you expect – it’s a major hospital!! All the facilities you would expect at a hospital like this.

Switchboard is hopeless. Having tried to get through to a booking department who had previously rung me (I was allegedly first in the queue and still waited 30 minutes . Clearly there was nobody there) every time I asked to be put through …

I have been under the care of various departments over the last few months. Outpatient transfusion; A&E and plastics trauma day and surgery. Absolutely stellar. From reception to nurses to surgeons – Efficient, civilised, caring and up to …

Five star care from Southmead for my daughter as a day patient undergoing a procedure. Thank you to the Cotswold centre for your fantastic care today. You made a difficult day so much better. Our NHS is certainly the best there is

I was taken into A&E on Wednesday 23/11/2022. Yes I joined a waiting list,not from being from Bristol but Walsall was a bit scary. The Paramedics we’re brilliant 👏 …

Went in Thursday afternoon to get a foot x-ray. It was a pleasant experience, great vending machines. The waiting area was clean and the staff were all excellent.

I recently spent 10 days in ward 7B.
The care I received was excellent from both the medical staff, and the more domestic staff. Despite some staff shortages and the exceptional heat the staff were …

If you need to go to Southmead Hospital for an emergency, do not expect to find your way easily, unless you are used to abbreviations. If you are looking for a sign that says Emergency you will not find one, instead there is a sign saying …

People moan and groan about the NHS today had a appointment at Southmead Hospital for a test-i was seen at allocated time-very professional service=-well done.

I have been under the care of both in and out patients at Southmead Hospital since November when I cut my finger and severed the tendon. From the start the whole team were amazing. Caring, gentle, patient, understanding and informative. …

Parking…expensive..building very complicated and poorly signed…very different and difficult for an older person…all very confusing…they think its an airport…so it’s best to take time to work out where you need to be…it seems to …

The ward teams are phenomenal, There seems to be zero empathy or knowledge within the A&E nurses. Also they have zero support available if suffering with mental health. Please reach out through your GP for assistance with mental health. …

Absolutely the worst Elgar house especially towards the elderly talk about controlling behaviour telling patients what they can n can’t do this place needs to be investigated over controlling behaviour over elderly patients left in bed all …

I had a good experiance at the hospital wait times were OK and the NHS staff are brilliant, thankyou again

Whilst I had a long wait in A&E the staff went above and beyond to assist me with my broken kneecap and DVT.
I needed assistance to get around and was treated with the utmost care and …

My wife’s dad is in ward 32a Southmead hospital and has weekness in his legs and needed to have a commode or help to toilet was told he would have to do it in his pants A 92 year old gentleman who has never done anything like this before all dignity lost and they want a pay rise

Ward 32b, Thank-you!
I stayed on ward 32b overnight on Sunday evening, and that’s the first time I’ve ever had to stay-in. It was a frightening and lonely experience, but each and …

This hospital is wonderful. Amazing staff throughout, clean, welcoming and just everything you expect from somewhere you go to feel better.

Absolutely brilliant hospital have been in four times this year for operations all the staff are fantastic and outpatients is brilliant as well,all the doctors nurses and cleaners are all so friendly and helpful , and the food is fantastic also

My daughter born in this hospital in 2016/12/26. Lovely mid wifes. Thank you all for great service 😊❤️😊 …

This hospital is wonderful. Amazing staff throughout, clean, welcoming and just everything you expect from somewhere you go to feel better. I’ve been an outpatient and inpatient here and nowhere do I feel safer. Staff coordinate and …

5 years later and I’m still her when they all thought I was not going to pull through. But every day I think of the brilliant nurses,Doctors,tea lady and cleaners that too great care of me . Big thank you I’m sure the nurses remember me . Big thanks Alan Franklin from Wales Stroke Ward

They just randomly discharged me when my health is not stable. I’ve had 31 UTI in 10months. My health has deteriorated loads. But they never told my local urologist that I was discharged. This was stupid. That is a disgusting way to treat people

How lucky are we to have such a first class hospital. Excellent in all aspects

My 84 year old mother received an amazing service from these guys after collapsing in her bedroom. From ambulance 7719 who were thorough, kind, professional and patient with her to the Drs, nurses and ward assistants who looked after her. …

Excelant staff I went in with a work injury which was a head injury and bad ankle from a fall it was busy so I expected a long wait but man on reception then the triage nurse all behind a screen were great. There was a security man going …

What a worrying time but so much support and help from everyone. I know I will have to come in again but this time without so many worries.

From entering the building where the volunteer was really kind, welcoming, and helpful through to the reception staff the process of getting seen was quick, smooth, and the waiting area was vey calming. The medical staff were all great, in …

Dear A&E, Dr’s, Staff, Ancillaries, and all at Southmead,
Re. Mum (who has dementia) and was admitted for tests to A&E (very) early on Thursday morning. …

We didn’t have a good experience at the ED department. We kept being told someone would come and speak to us and this did not happen. We were also told we would have the scan in a few minutes which turned into 3 hours and results in 30 …

The staff here are really the highlight, and the focus on good mental health and just taking care of people is so valuable to me, which this hospital nails. I have a kidney transplant and whenever I need treatment or long term care I am …

Wonderful, caring and attentive staff. All the nurses, catering staff and doctors I spoke with while I was admitted for a couple days were lovely, helpful and very pleasant. I was continually surprised by just how nice everybody was, …

I never leave reviews, but as someone coming from London where hospital experiences are overall very busy and stressful, my experience in A&E here was so great. I got a concussion and came in very anxious and overwhelmed due to the injury. …

Went in on the 20th Sept 2022, To have my spinal Stim Battery Re-placed, The staff were fantastic, top to Bottom, The Nurses on ward C were Magic, nothing was to much trouble and made an excellent cup of tea. So to all of you I Thank You xx Stephen

My husband was in 33b for 6 weeks. The care he received was outstanding. Nothing was too much trouble even though the staff were rushed off their feet. Once again thankyou to all staff at 33b. Thankyou.

👍♿ There the good apart from one nurse at the chews on my partner doing a pretty Tess wants a map We already said we have a baby once anything to me Disable friendly yes not waiting know it is a pretty good hospital apart from it takes a lot in and time the get out wont you are in …

Shambolic experience in trying to speak to anyone in the dermatology department for outpatient repeat prescriptions after initial appointment. The unhelpful switchboard just really don’t care that you have an issue and just forward you to …

Good staff often long waits ,however I went In And out In 45 mins last week with a puncture wound ,advise taking a book or tablet to occupy in case of long waits

X-Ray department ran so smoothly that even Amazon and McDonald’s would have been jealous. My appointment was at 12:45 and I was done and out of there at exactly 12:48 and 50 seconds. I’m not sure how long my last x-ray was a few years ago …

I don’t like hospital’s but this place is amazing…!!!
All the volunteers are always willing to help and the piano playing is the greatest thing… …

Knowing that Southmead Hospital is withholding vital infomation about my mothers death, never knowing the full details of how she was mistreated, and knowing her medical records will be shared with other organisations potential for profit …

Was referred by the BRI to the specialised burns unit at Southmead. I waited no time at all for my appointment and the doctors, nurses and support staff were all very calm and welcoming. The consultation treatment, and aftercare advice was …

Very efficient & prompt lovely nurses & receptionist & a useful little shuttle bus which is good idea

My daughter has recently had her third baby in the maternity unit. The staff were amazing supportive to my daughter and myself. The added bonus was we had free parking whilst we were at the hospital which took some of the stress away. …

I’ve recently had an operation on my wrist and the care I’ve received has been impeccable. The ward was L3, gate 21 Medirooms, Trauma and Orthopaedics and Sam was my nurse. She put all my nerves at ease and I knew I was in safe hands, thank …

Though my own stupid fault ended up with a chemical burns . I cannot praise the staff enough they were brilliant . Thanks .

Great experience with the emergency services team, Rebecca and Wayne took a good care of my mother-in-law, from moment 1 arriving promptly in our house and doing all the checks to taken us to hospital! …

Avon our visit today from the moment we arrived we found the staff was very unhelpful and very rude, it is appreciated that it’s difficult times but it’s very important to maintain a positive attitude as a doctor, nurse etc. To help make …

Ward 33A astoundingly great service. My huge thanks to all of the team in my hour of need.

This is the worst hospital I’ve ever been in if I could give a zero I would mess up with meds bell ringing for up to 45 minites if rung lied to continually errors with all aspects of care awful place odd one or two staff ok the rest need …