WorldRemit average reviews all over the web

1.3
Total Reviews 80

Average reviews from all platforms

Average Rating 1.3

Average reviews from all platforms

  • 5.0
    5
  • 4.0
    0
  • 3.0
    0
  • 2.0
    0
  • 1.0
    75
WorldRemit reviews breakdown:
Google
1.3
80

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80 WorldRemit reviews on Google

F
Fisk 3 months ago on Google
( 1 out of 5 )

You have to upload ID each time
You have to upload ID each time. Now they request for my family as we’ll! They problem is my family member doesn’t have ID currently and actually she is a …

JR
Jason Robson 3 months ago on Google
( 1 out of 5 )

Customer Service awful. No telephone unless you have a transaction number which means that there is no help for other issues. No chat service or chatbot in operation. No email address for customer service on the website. FAQ’s which point …

ML
Malcolm Lyndsell 3 months ago on Google
( 1 out of 5 )

transfer to Philipines BDO bank has fallen off a cliff in the last few months . Never instant as they say !! can take a day or more. I am going to leave this World remit , You cannot contact them in a reasonable time frame. imposible to deal with !!

SJ
S Jan 3 months ago on Google
( 1 out of 5 )

Please do not use this company as they will hold your money and not process. This company is fraud and have people that are out of UK. They will use your account to take the money out when the transfers hasn’t been processed. Please avoid using them and don’t fall into trap.

TA
Today Awesomeness 3 months ago on Google
( 1 out of 5 )

Where should I start

One of the worst they are running scam. the took my hard earned money which I …

FI
Farakh Iqbal 3 months ago on Google
( 1 out of 5 )

This company has hacked into my account and trying to take money without me even ever using them tried calling them no answers plz everyone be aware of worldremit Ltd..

E
Evelyn 3 months ago on Google
( 1 out of 5 )

Horrible service!! Wanted to send 1 transfer but was told by customer service to send 2 instead. The funds cleared immediately but only 1 transfer arrived. Had to call over 5 times to find out what happened to the 2nd transfer. Beware that …

JC
Joseph Cuya 3 months ago on Google
( 1 out of 5 )

In case of troubles WorldRemit is very poor in clients response. Their direct telephone line is unresponsive and you got irritated on it.

S4
Support 4.0 3 months ago on Google
( 1 out of 5 )

No more service, have cancel the form for send text message online. only FAQ and phone available. Two accounts are blocked and I dont know how to unblock. Reset pw dont work also.

FK
Frederick Kofi Odame 3 months ago on Google
( 1 out of 5 )

They’re scammers…be very careful. Do not use t this app or site again. Because of that they use answering machine to take their calls and they do not even show their email on their website.

KT
Kishor Tiwari 3 months ago on Google
( 1 out of 5 )

I have been using world remit for a while but now I have realized who they are. They absolutely got no respect for their customers. They requested overly sensitive information & at the end account was suspended just because I initiated …

ON
Ophelia Nanbigne 3 months ago on Google
( 1 out of 5 )

I’m so disappointed in world remit, I sent money to Ghana this afternoon for a purchase of goods, the money left my account but the recipient hasn’t received the money yet. I tried contacting them and they are asking for transactions …

NA
nde anjeke 3 months ago on Google
( 1 out of 5 )

World remit is an absolute scam, ripping off low income immigrants trying to help their families back home. Tried sending some money to Nigeria and after 3 failed attempt to collect the money. I had to cancel the transaction and borrowed …

NS
Nadine Simpson-Ataha 3 months ago on Google
( 1 out of 5 )

Do not use this service.

I needed to transfer money to a business in Jamaica four weeks ago. World Remit …

ED
esthefana desai 3 months ago on Google
( 1 out of 5 )

I sent funds on 14/4/2021 to India. The funds left my account but no transaction number was created.
They have my funds in their account but they deny it. …

K
kingsian 3 months ago on Google
( 1 out of 5 )

READ IT

Do not use this application, it is a total scam in many ways, let me explain my …

AB
Alvin B 3 months ago on Google
( 1 out of 5 )

I’ve been using WorldRemit generally fine with no issues for 2 years. They’re better than most providers. But recently I was asked to send the ID for the recipient before the transfer can be authorised, however, they had already deducted …

��
لا اله الا الله 3 months ago on Google
( 1 out of 5 )

Utterly the worst company I have ever used, transaction processed on 31.03.2021, and funds are held with no apparent reasons, after 10 days they required the beneficiary date of birth, detailed supplied and funds still held. …

PM
Patrick M 3 months ago on Google
( 1 out of 5 )

May be this will help you to sort out the issue i have with sending money to Namibia.
I give the transactions details here as many people have complained I am reading …

IL
I Love Sylhet 3 months ago on Google
( 1 out of 5 )

8th of may 2020 I made an transaction of 400£ with world remit via their iOS app as usual I was sending money with world remit for long time I never had a problem, Now I have a situation I called the customer service I told them about my …

LD
Last Days Pulpit Ministry 3 months ago on Google
( 1 out of 5 )

Words cannot describe how awful this company is. I tried to send money to Malawi to help poor people there after a cyclone, as well as orphans, and the money never arrived. After two and a half months, I finally cancelled the transaction …

MZ
Mumtahin Zihan 3 months ago on Google
( 1 out of 5 )

Worst organisation. They don’t care about the customers. Suddenly they wanted recipient’s ID but they never did before. The transaction is cancelled and didn’t process the refund still. Use other services which are much better and less complicated.

IH
Ishmail Hassan 3 months ago on Google
( 1 out of 5 )

WARNING, WARNING STAY AWAY FROM, THE WORLD’S WORST COMPANY!!!

I sent a small amount of money to someone (sick old lady) in East Africa. …

ES
Eskel Solomon 3 months ago on Google
( 1 out of 5 )

Extremely shockingly poor service. I do not recommend. If you want your money to be safe DO NOT USE WORLDREMIT ! With the excuse of reviewing a transaction, they keep hold of your money for weeks even though I have provided them with all …

CM
Chris McCaig 3 months ago on Google
( 1 out of 5 )

Do not use this company to send money. I sent three transactions worth $1600 each and they sent two and froze one.
They emailed me to tell me they froze it because they need verbal verification …

HW
Haycock way 3 months ago on Google
( 1 out of 5 )

Guys honestly it’s not worth the hassle!
Absolutely disgusting service should of read trust pilot and google reviews beforehand …

NS
nyree saunders 3 months ago on Google
( 1 out of 5 )

Used them for some time now and normally no problem, but a recent transaction to the same person that I’ve always sent to they now seem to have a problem with it and its currently under review, I’ve had emails from them asking for documents …

MB
Mike B 3 months ago on Google
( 1 out of 5 )

The worst money transfer service I have ever used in my life. I sent the money on the 17th April and today 21st the money hasn’t been received by the recipient, and I cant reverse the transfer as the customer services aren’t taking calls. …

SK
SAJI KURIAKOSE 3 months ago on Google
( 1 out of 5 )

Terrible customer service. I tried to send money to India. Any amount higher than $1000.00, they cannot process. They don’t have a capable back up service. Moreover they never contact you if they are not able to process the transaction. …

SV
Savan Vyas 3 months ago on Google
( 1 out of 5 )

Just dealing with a horrible experience with you guys, customer service is absolutely horrible. No clear information or response. Have done transaction more than 5 days ago still hasn’t happened. Keep blaming the partner you guys use, it is …

SM
S M 3 months ago on Google
( 1 out of 5 )

Worst experience for Money Transfer. DO NOT USE THIS SERVICE. WORST CUSTOMER SERVICE. …

MT
Muhammad Talha 3 months ago on Google
( 1 out of 5 )

I was a regular customer of this company since i made a transaction on 13 January 2021 and the for the next 3 days it was under processing
Tried to cancel it on 4th day and was told i will receive a confirmation in 24 …

NA
Nadia Adou 3 months ago on Google
( 1 out of 5 )

This was my first experience with World Remit and it was a total disaster. The recipient has been trying to pick up the cash but they said the transaction number was not correct. I called the customer service twice now and had to wait 1 …

JD
James Dy 3 months ago on Google
( 1 out of 5 )

To World Remit HQ Buckingham London UK

I am ver disappointed with the experience and how I was treated. I tried my very …

IR
Ian Ren 3 months ago on Google
( 1 out of 5 )

I sent money to the daughter via her mother in Kazakhstan. They went to the ATF bank today to collect the money, quoting the WorldRemit transaction number but this drew a complete blank. I sent an email to WR support about this but so far …

MM
M M 3 months ago on Google
( 1 out of 5 )

Use with CAUTION, if you have to use….
WorldRemit used to be quite good, but they seem to have become too big now. I have no other way of explaining the horrible service they now provide……..if …

NM
Nasra Mahad 3 months ago on Google
( 1 out of 5 )

The worst Online money Transfer I have ever come across. Staff are absolutely rude. I tried to send money to Kenya and they hold it, asking me to send them the recipient Passport. …

BH
Barsey Haji 3 months ago on Google
( 1 out of 5 )

Don’t use it or you will cry like a babe many days. it’s the worst money service on the planet 2019 please don’t use it
I have used once and send money to Vietnam and the money not paid in 3 days and …

AS
Andrin Spring 3 months ago on Google
( 1 out of 5 )

600 CHF lost. Money did not arrive but my account was withdrawn. Customer support is an ugly chatbot. Disappointed!

LM
Lori McInnis 3 months ago on Google
( 1 out of 5 )

This company is an absolute farse, Scam, fraudulent!
They have illegally taken over $300 from my bank account. I just hung up with my financial institutions fraud department. …

PS
Patel Samir 3 months ago on Google
( 1 out of 5 )

Service is pathetic I am still waiting for my cancelled transaction to USA and it’s been 25 day and counting is on. I didn’t get back my refund back to my bank. Keep going on hold for 35 minutes. Customer service never answer properly. Using my money 6K NZD from last 26 days. No Replay for refunds. Don’t trust them.

JN
Judith Nan 3 months ago on Google
( 1 out of 5 )

DO NOT USE – They charged me 4 times for the same transaction, I have now called them several times and each time I get through, the lady on the line tells me to hold on as they speak to their finance department. The phone then cuts off. …

TM
The Mirror 3 months ago on Google
( 5 out of 5 )

Probably the best, secured n fastest money transfer company so far as my experience from london to nepal. Great rate , low transfer fees. Reach money back home in few hours. Any problem call customers service they always solve it.Highly recommend.👍👍👍 …

HS
Hidayath Syed 3 months ago on Google
( 1 out of 5 )

My mistake is I didn’t read the reviews before using their service, I sent money 6 days back and till today the recipient hasn’t received the monies. When I call all they say is the money is with the local partners and they are not able to …

I
Intisar 3 months ago on Google
( 1 out of 5 )

They disabled my account without any email or reason. I have been sending monthly payments for support to family for less than £300 a month. I have done nothing wrong to deserve such treatment while I have been using the service for almost 2yrs now.

JM
James Muldoon 3 months ago on Google
( 1 out of 5 )

14 days to transfer monies to Sri Lanka what a disgrace, your protocols are clearly designed to protect you and stuff the customer.
Been waiting 4 days now for you to make contact with your local agent and you …

GV
G vD 3 months ago on Google
( 1 out of 5 )

Easy to register, BUT,
After being registered and having put in my first transfer up to the point where i received a confirmation code email from the bank, …

FB
Fatima Baqi 3 months ago on Google
( 5 out of 5 )

I use only world remit to transfer money abroad. Minimal fee, good exchange rate in comparison to WU. Swift transfer. It is not fair to give them only bad reviews as people only come to review when something goes wrong, they rarely …

D
DAYEDAY4 3 months ago on Google
( 1 out of 5 )

Hello,This Company is like Western Union but their not!don’t send your funds with them cause they won’t fill your order!just like what happen to me!but I finally got what I was looking for!2weeks Later!

MF
Mohammad Farooq 3 months ago on Google
( 1 out of 5 )

Very bad Customer Services never use you again and never recommend this service

EM
Erica Malek 3 months ago on Google
( 1 out of 5 )

I had this company tried to take multiple amounts of money from my account thank god I caught it before it could clear my account and my card company could stop it. For some reason they are still trying even though my card company keeps …

AN
abhishek nager 3 months ago on Google
( 1 out of 5 )

Worst experience, I transferred money to India from uk, on the very next day I cancelled the transaction and request for funds recall it’s been two months neither I got the money back nor the transaction took place, and they are not …

RR
Raj Rai 3 months ago on Google
( 1 out of 5 )

I never imagined that the worldremit can do this.
They keep on making us waiting and waiting. Even after the payment from our side they make silly excuses and ask for bank statement. And whole process makes …

HX
Hoodz X 3 months ago on Google
( 1 out of 5 )

I never write reviews, but this needs to be done. You have the worst customer service ever! Stop reading from a script and actually try to understand your customer’s issue! It has been two days and my uncle has yet to receive his money. Your excuses for the hold up are laughable!

MB
m b 3 months ago on Google
( 1 out of 5 )

Where’s my money ??? Money taken from my account (confirmed by my bank) but I have no record of transaction on my account WorldRemit acc. Tried calling in the last 24hrs, 50 to 1 hr waiting time before call is answered. Seriously get a grip …

OK
Obiba Kwadwo 3 months ago on Google
( 1 out of 5 )

Absolutely shambolic. I have been a customer for over four years and referred more than 20 customers but I now regret my relationship with world remit. The delays of up to 13 hours and REVIEW REVIEW REVIEW is very humiliating. Please let …

LS
Lyn Sargeant 3 months ago on Google
( 1 out of 5 )

I shouldn’t even give them one star… Very poor service. I sent money in Africa on 24thdecember 2018, that money was to pay for my sick dad who was in the hospital.. Up to today the money is not there, after seen them giving me very …

KA
Kili Arts 3 months ago on Google
( 5 out of 5 )

We have used World Remit on few occasions and payment has been received within few hours to our clients. Great service low fees compare to banks. Banks do not favour as they are loosing the business.

MR
Mamode Rosun 3 months ago on Google
( 5 out of 5 )

I will highly recommend world remit I use the service twice and it was so quick
The 3rd time my transfer was cancelled and world remit revert the money back to me. …

LC
Lucas Clinton 3 months ago on Google
( 1 out of 5 )

This company has finally become an evil, I requested a cancelation and now my account is disable. 5000 Gb where will I start now. I’m finished. You don’t deserve a star. You forced me to add the star if not my post won’t be publish. shame

RD
rémi decae 3 months ago on Google
( 1 out of 5 )

my account is disable after one payment…
my account is disable after one payment , and the support only send me email only with …

M2
M.S.S. 29 3 months ago on Google
( 1 out of 5 )

Past 24 hours 90 plus dollars was stolen out of my account. I have never signed up for this program! I had no idea what it was until Multiple transactions were made on my account. I’m locking my card and I will be calling my bank for fraudulent charges.

MA
Mayda Alejandra Calderon-Diaz 3 months ago on Google
( 1 out of 5 )

I sould be grateful if you treat my case as a matter of urgency and process my refund immediately. Failure to comply with my request, I will pass this case to the financial obubdsman and refer it to the relevant body associated with the Financial Conduct Authority. Case 09615318 Refund Request

BS
Black Swan 3 months ago on Google
( 1 out of 5 )

STAY AWAY, World Remit uses your money to earn interest by delaying your transaction. Customer service on chat is extremely rude and unhelpful when you ask to cancel the transaction. And transaction which has not been processed takes 7 days …

TC
Tina Conway 3 months ago on Google
( 1 out of 5 )

World Remit has stolen my money. I sent money to my relative and she never got it . Have been dealing with rude customer service reps without any resolution. I should have read all the bad reviews already out there about them.

MA
Mayor Anele 3 months ago on Google
( 1 out of 5 )

Very very bad experience, AVOID! AVIOD!! TILL NOW I HAVE NOT SEEN MY MONEY AND THEY ARE NOT GIVEN ANY ANSWERS. Not recommended if you are sending over 500 Dollars or Pounds. STAY AWAY!!!

TA
tobiasz adam szczerba 3 months ago on Google
( 1 out of 5 )

Holding money and telling story’s . very care full with world remit . its kind of fraud i done transaction 10 days ago but still not credit in beneficiary ac . if i call this cheaters said review .

HH
Hence Henrik 3 months ago on Google
( 1 out of 5 )

This is very bad, I send money to my family in Nigeria as a result of urgent and I got a messge from wordremit, the money is into my receiver account, when he went to pick it up no money was in the account, this is very worst service and fraudulent act I will publish a a book on this if I do not get my money back

HJ
Hassan Jassan 3 months ago on Google
( 1 out of 5 )

I Highly suspect you are removing CoinsPH from your platform because they offer Cheaper Remittance. You will never admit to it of course 😁 …

JB
Juliana Barreto 3 months ago on Google
( 1 out of 5 )

OVER $10,000 DOLARS GONE FROM MY BANK ACCOUNT….AND I CAN’T GET THAT MONEY BACK!
19 days waiting for my transfer (which is from my own bank account, to another …

AA
Amin Ali 3 months ago on Google
( 1 out of 5 )

Been over 7 days and the transfer is still processing joke of a company do not use these lot your better of going to paypal they dont respond to emails and dont bother answering the fone will be contacting trading standards as they dont want to refund me

CL
christine luigi 3 months ago on Google
( 5 out of 5 )

With Dr Ismail Ahmed, founder of WorldRemit . WorldRemit is seeking to change the lives of the many by providing a better way to send and receive money, ensuring their customers have a faster, lower cost and more convenient alternative to …

FH
Farhan Hasabn 3 months ago on Google
( 1 out of 5 )

This is crazy company,
i sent money to someone but i receive an email from them telling me to to send the full name or copy of ID or pass, i sent to them but they could not sent the …

F
Femo 3 months ago on Google
( 1 out of 5 )

Abysmal service. Sent money to Nigeria since 18 Dec, they cancelled my order without notification with no refund.

DK
DW K 3 months ago on Google
( 1 out of 5 )

It’s a scam. None of their phone numbers or email adresses is valid. They just took my money and never transfered it.

AP
Annita P 3 months ago on Google
( 1 out of 5 )

I am still not sure if they are a scam… it´s been 28 hours that I am trying to sort out my transfer. Dozens of emails, phone calls and online chats… a mess.

NW
N Way 3 months ago on Google
( 1 out of 5 )

Wolrdremit I already used this company for a year and I never had a problem, this time I’ve been sending the money for six days and it’s still not payd , why you phone is not work at moment in london? please give me a solution

IN
Illango Nelson 3 months ago on Google
( 1 out of 5 )

Worst money transfer service online, horrible customer service – a guy called Edlester answered and very rude and not very helpful at all. No one should sign-up and fall their adverts. I wouldn’t recommend at all.

JS
Jovin Security 3 months ago on Google
( 1 out of 5 )

The services is poor, i did a transfer yesterday at 16.08 and today it is 13.41 and it has not shown up in my account. No update and no info. Very very very poor. 13 mins wait and no answr.

JC
Jefersson Candido 3 months ago on Google
( 1 out of 5 )

your website was used to rob me, they made 7 transactions for R $ 143.26 and one for R $ 57.49, if someone sees this message and can answer me, thank you

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