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Great rooms, friendly staff and fantastic breakfast! Handy to have a Waitrose next door also for snacks and wine. Would stay here again when passing through or sipping nearby.
Like all swimming pools in the area, it is virtually inaccessible for children during the week. It is only open for swimming lessons, which are all fully booked up, or adult-only swimming. …
The climbing experience here is incredible. The staff help to create a welcoming environment and always make sure you are safe. I would strongly recommend visiting if you are new to climbing and want to try it out or have already climbed and want a local place you can regularly go to.
Good experience at centre but parking long term a problem as you have to go to car park and buy another ticket. We went to the park and ride but confusion over ticket machines. Notes around saying to call Ringo to pay but machines weren’t …
Waste of time, 3rd weekend in a row of trying to introduce my son to the water, his 7months old. …
The gym air conditioning is non existent and only one fan to circulate hot air in a room without open windows. The gym equipment is dirtiest its ever been and never cleaned, they kindly provide wipes. Avoid.
It will be nice if people will use the toilets instead of showers- it’s a disgusting smell. Also, insist on cleaning- is a bit rubbish compare to other places
On enquiring about the services this centre offers, Josh was extremely polite, helpful, knowledgable and a pleasure to speak to. I will definitely be using this centre after speaking to him
Good leisure centre with allot of facilities. Reasonable price for a good sized gym, sports Hall, squash courts and pool. The pool area has a sauna and steam room which is rare for a leisure centre. Much more reasonably priced than other facilities in the area.
The centre itself is great with friendly staff however it is slightly let down (run by a different company) by the parking – .50p min but no app option – cash only. Vritually all car parks I go to have an app. The cynic in me says – no one has the .50p and puts in £1. Nice little earner.
I swim here most days, staff are helpful and friendly, the facilities are clean and well maintained. Lots of clubs and sports as well as a good gym.
I was with my 6-year-old son climbing, we are very pleased
I left a week ago, sauna is never on despite being advertised. Facilities are dirty neither is the steam room.
Great leisure centre but the gym gets to busy could do with more equipment and less cardio
It’s a very covid safe place, but a little too clinical for my liking.
There was nowhere to get a drink and the observation deck for watching was …
Overpriced to say least! , swimming pool is closed/ private sessions far too often for a public pool … gym is OK but things stay broken for too long and reception staff are useless…. access control has never worked since the gym opened and they have never fixed it ! £25 million well spent by the council 👏 …
Wonderful staff, unfortunately a lot of people come in without membership and turns up I cannot use the gym properly. Needs working on security.
Great facilities, excellent classes and a real sense of community threaded throughout. A special shout out to instructor Corey who leads the Boxfit class – he is a brilliant instructor and would highly recommend his class!
App is always out of use for some reason or is just so slow and doesn’t show all your bookings.. and if you dont know already the app is the only way to book for things or check your bookings or cancel them.. its kinda frustrating …
£16 walk in rock climb
Failed at the first hurdle – Signing up fee £25 – I do not think so , Plus you have to pay for parking all the time you go. I thought this place was for the community but i guess was wrong. Also many a friend have told me that you rarely …
A nice facility and good teacher consistently let down because the sound system for Aquafit keeps cutting out. Been going on since March and the sound system acts up at least twice a month. It’s a private company but obviously they could …
Decent place apart from the spotty manager with a receding hairline that walks and talks like he owns the place. Apart from his arrogance the rest is a decent place.
Great service at this centre. I managed to get my cleat stuck in one of the spinning bikes and the duty manager not only helped me get it off the bike, but also put the cleat back on my shoe!
Use to open until 11pm and after Covid 10 pm 😂 should reduce monthly payments as it’s same wot was b4 Covid …
I do love the place. It is really well maintained, is clean and an enjoyable place to be. It is also really nice as it provides good quality facilities and hosts fun and active activities like the iconic roller mania. …
Amazing building with great facilities but the gym is always busy when you actually want to go. Not enough weight machines either, more often than not all the machines are full meaning you have to wait to do anything. Puts me off wanting to …
No one ever replies to the the enquiry forms! And management staff would benefit from customer service training!
I’ve actually emailed twice since your reply and still no response!!!
Very good premises. Gym and Sauna are 5 out of 5.
Ticket machines often out of order, barriers don’t work when fob is scanned, groups of lads (who clearly haven’t got memberships) waiting outside gym door who sneak in when a member scans themselves in, broken equipment takes an age to fix, too many people taking phone calls which is against gym policy but no one enforcing it
Great place for gym, for swimming , for spent time.
Great facility. Only complaint would be that the pool is too cold, especially for small childrens lessons.
Great for swimming, my lad also does little kickers football here, halls are in good condition always clean etc, climbing wall is here also looks very good, lots of badminton and looks like a soft play bouncy castle here most sundays
Equipment in gym is always broken. Cable machines been broken for over 2 months, No response from the centre if you ever email them. Even worse response if you ask at reception. …
Been a member for years. Advanced swimmer, club level. Used to swim in afternoons. Pool now closes at about 3 pm Monday to Friday since covid. The pool sits idle for a hour a the time me and my friends used to train. No more swimming.. I get to view the empty pool from the gym instead dreaming of those swimming days.
Love the gym here.theres always plenty of parking and the staff are friendly and helpfull
Good spot for rock climbing. My son loves it!
Lots of activities and great gym and swimming pool.
Customer Service and reception are the worst ever experienced. Nobody ever picks up the phone and certain activities like climbing wall do not have online booking. …
My daughter had a rock climbing birthday party recently.
The session was 1hour and 30 mins for 6people.
We are so disappointed as only they climbed the wall 3times within the session. …
Nice leisure centre, friendly staff. Plenty to keep everyone busy, from swimming to rock climbing to racquet sports. Down side is the parking charges, thought it was expensive.
Pool is never open – you wanted to use the 50m pool.. dream on. Closed for clubs. Rest of the time its packed and only open very early morning or late evening. Staff are rude. …
Absolutely useless.
I’ve been looking for somewhere to go swimming as part of my physio, I arrived …
The place is great. Nice gym and swimming pool. Prices are great. Two negatives are: there is no indoor tennis and a girl at reception that will never do anything. She will always find an excuse not to help you. But most of other staff are very helpful.
Good 50m pool with a decent amount of spectator seating and large changing village. Shared changing if that’s important to you but loads of cubicles so modesty is protected. …
The gym is good, but getting the website or membership app to work is impossible. When I ask at reception for assistance they are the most grumpy and unhelpful staff that can’t be bothered to deal with you. Wish me luck, as I still can’t …
Really like this leisure centre, it’s always kept clean and well maintained. There’s lots of activities to choose from and the staff are very friendly. On a Monday night at 9.30 you can swim in a 50 meter pool.
Good gym with lots of facilities. Membership allows you to add children which meach usage of classes and swimming is free for children. The cycle class and toning classes are amazing!
I have used this Centre for many years and recently booked adult swimming lessons at Wycombe which started in September. I already feel like I have made real progress and as part of the swimming lesson package, I swim free at other times. …
The gym was nice and cool. Surprisingly quite busy.
Please cool down the reception area.
Day pass for the Gym is beyond a joke!….. I’ve been weight training for many years and ive NEVER had to pay £14.00 for a Day Pass….not even at some of the Best Gyms in the UK …
Great leisure centre and gym. Plenty of amenities and activities with friendly, helpful staff. A large car park joined to the site which is relatively low cost and safe. …
Since rejoining this Sports centre I’ve been pretty disappointed, I joined to be able to do aqua as recovering from child birth which isn’t covered on the swim membership! the amount of times the pool & relaxation area are out of use is a …
I was told to leave gym 7.30pm Sunday 22-12-19 !!
I don’t have time to do my workout from Monday to Friday and now… this! …
Excellent Facilities for swim, badminton, squash, gym, fitness & hobbyists climbers, well maintained pool and spacious changing room. Staff are helpful and resourceful. however, if you want to take full advantage of a place like this for …
overall the gym is decent with good amount of equipment and choice of exercise classes but the cleanliness in ladies toilets really should be sorted. There is a loo which for several weeks has been blocked and still not fixed. Does no one regulate this?
Really nice facility, could perhaps improve the area for spectators to watch.
When you entering the building, you should wear a face mask because it’s not safe, but when you’re at changing area you don’t have to wear the face mask, because it’s safe 😂 …
Great place. Great pool. Very fast pool. Great for PBs 😁 …
Looks and feels great as a new building, functionally around the casual pool and changing rooms it’s not so great – cold, slippery and sometimes dirty despite staff efforts. Fun splashing kids shallow pool with toys – but then it’s got a slippery floor strip back to the pool, as if kids are going to slow down, yeah right..
Website is awful. Nobody answers the phone either. Gym and pool are overpriced and skewed heavily in favour towards Swimming Clubs and against individual swimmers.
Terrible experience I booked it to go swimming got cancelled try to rebook wait on the phone for an hour to rebook know one answers so drive up there rebook it then get cancelled again no reason spend another hour and half waiting for …
Water fountains are warm and showers are cold. card scanners don’t work and gym is over populated because I’ve seen groups of people come in one one card. You also either have to pay for parking or block up Waitrose parking and walk 500yards. Not ideal!
Excellent sport centre with a range of modern facilities, including large climbing wall, Olympic size competition pool, half pool, kids pool (mainly used for lessons), children’s wet play area, brilliantly equipped gym, two main sports …
No one ever answers the phone for this place. Horrible custumer service.
Facilities were very good but the service at the desk was appalling. A massive line of customers just grew and grew. Two people behind desk showed no concern at all and seemed very off and rude.
Really good gym. Very cheap, no contact required, good opening hours and a nice cafe. There’s a huge climbing wall which costs extra but it’s worth the price. Costs £1 to park a car and motorbikes park free.
I’ve cancelled my membership after the initial 3 months as they messed me around so much. The timings on the website for swimming are incorrect, my PT didn’t bother turning up so I left, only for him to call me an HOUR after our scheduled …
I have been suffering with depressive issues, and going to the gym always clears my mind and makes me feel better. There is so much space absolutely it’s run with kind and helpful staff. …
The phone lines are never answered and bad customer service also
Excellent place
While gym is large and well equipped, the showers are cold. The change room on 1st floor is warm underfoot strangely this exactly the opposite of the Marlow gym which has fabulous showers and freezing floor.
Members must pay for parking at the gym they pay to use. Bring your own lock for storage. The gym closes at 7:30 Sat & Sun the facility locks at 8. There are only two water fountains and one can only be used by gym members.
Bring a padlock!
The lockers don’t take pound coins. You need a padlock. Most people had ones with a code number. The lady on reception let us borrow one. …
First time I Have been here in many years. Plenty of parking all though you do have to pay, it was 50p for 1 -2 hits so not bad. I attended a Krav Maga class and centre is clean an new. Helpful staff. I saw a pool and a climbing wall, as au was only in one of the halls I did not get a chance to look around properly.
Opening times for swimming pools are just patetic, there is no chance for a person working full time between 8-16 to use these facilities. What’s more, their website still doesn’t work properly. I’ve been with them for more than a year and …
So great to be back at the gym seeing friends and enjoying classes big welcome back 🙏 …
Awful customer service. You can’t get through to the main desk at all and the only line that is being answered (the gym) couldn’t help me at all and couldn’t even transfer me. …
Today 17/10/20 took my son for his swimming lesson at 11AM and after the class went in to the showers and for the 3rd consecutive week the water was cold. Wanted to take it up with the Duty manager who initially refused to come out and …
This is a fantastic sports facility to keep fit for all the family together or on your own, if you like heights it has a climbing wall with qualified instructors at hand with the safety harnesses and almost every sporting activity is here great swimming pools and indoor sports recommend this venue for all.