Electric Ireland NI

Electric Ireland NI Service Phone Number

Customer Service Number

Electric Ireland NI Service Email Address
Electric Ireland NI Service Address


Electric Ireland 1st Floor, 1 Cromac Quay The Gasworks, Belfast Belfast BT7 2JD

Electric Ireland NI average review score


Electric Ireland NI recent reviews

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Daniel Beattie 7 months ago on Google
( 1 out of 5 )

Used to be able to top up without registering, as I rent I prefer that. Had tried to get our names on via phone early on but they refused claiming it had to be the home owner, so I shall continue to refuse to register. Just another …

Liz Carnwath 7 months ago on Google
( 1 out of 5 )

This is a terrible after customer service i have phoned several times with talking to nobody not happy with electric Ireland wish I never heard of the this company only looking for new top up cards as the other ones are no good

Jonathan McAuley 7 months ago on Google
( 1 out of 5 )

Terrible customer service. I have moved house and need to cancel/transfer my account. Tried to call several times, requested a call back and sent emails 2 weeks now and nothing! Frustrating!!!

Electric Ireland NI FAQs

They never answer phone ??

I have rang you,s @ get no answer waiting 15 minutes on phone , I changed to you,s @ am still waiting on my easy saver card @ still have not got it , if I don't get one soon I will go back to power n I
why does no one answer the phone hours over two days thanks
Why do you s not answer your phone's been on 2 days still no answer why ?
How much is the keypad tarriff?
do you repair keypads
Can you let me no if your meter is buzzing through the week after 6pm do you have till morning to top up before you get cut of.
I do not have a password to view my bills. Can this be easily set up.
Is there an app to top up when from northern Ireland??the reviews of the app from the app store say you can't use it when from northern Ireland
I would like to change to EI how do I do it and how long would it take. Plz.
Hello, when are government vouchers sent? I live in Ballymena and I have not received anything. Thanks
How do I find out if my voucher has been sent put
Electricity prices are generally going up in Oct 2022. What % is Electric Ireland going up to and what then will be the standard unit rate ,inc VAT.?
You s told me when I joined you s I would get 60 pound Tesco vouchers I'm still waiting on them can't get through on the phone could you let me know when I will be getting them please ?
My electric has run try to top it but they only give me 18 digits insit of 19 who can i top up when there closed
What is MPRI
How much does a unit of electric cost?
Can we please have a geographical landline number instead of an 0345....Thanks.
What do you do if you've made a payment and get no code
Is there an easier way to contact. I wasted a full forty-five minutes today. Hung up in disgust
Why have I not got my voucher 600 yet
Why none answer
You do not answer the phone. I have ask for a call back several times no response, emailed no response, called at you office and told you do not talk to the public in belefast
How do you send a meter reading, no information on the Web site?
How di I get Electric Irelands bank details to pay by BACS transfer
What price per unit am i paying now
Last updated

October 31st, 2023 at 10:50 am

Electric Ireland NI Head Office Address

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Electric Ireland NI Customer Service Opening Time

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 5:00 PM
Saturday Closed
Sunday Closed

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Electric Ireland NI Services