Accrington Victoria Hospital average reviews all over the web

3.7
Total Reviews 49

Average reviews from all platforms

Average Rating 3.7

Average reviews from all platforms

  • 5.0
    29
  • 4.0
    5
  • 3.0
    0
  • 2.0
    0
  • 1.0
    15
Accrington Victoria Hospital reviews breakdown:
Google
3.7
49

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49 Accrington Victoria Hospital reviews on Google

CW
Carol Wood 7 months ago on Google
( 5 out of 5 )

I went to Accrington Minor Injuries Unit yesterday. I was given an appointment very promptly and when I returned I was seen very quickly, was given an X-ray and a diagnosis. The reception staff, radiographer and the physiotherapist were all extremely kind and efficient. Well done and thank you.

E
exxxtrasalty 7 months ago on Google
( 5 out of 5 )

Went in on a Saturday morning at about 11:30 with horrific pain in my shoulder from a fall at Christmas and also has minimal movement In the joint. I was given an appointment for 1pm, was called in by 10passed, assessed and sent for X-rays …

MM
Matty McMattface 7 months ago on Google
( 5 out of 5 )

The staff here are absolutely amazing and a true credit to the medical profession. From the reception to the clinicians I literally can’t speak highly enough. They often take on patients and cases because other local hospitals & services …

LB
Lynne Barnes 7 months ago on Google
( 4 out of 5 )

Waiting time minimal, staff caring and professional, so much better than a large hospital. For example was asked if I wanted a glass of water, never been offered this at a larger hospital when only going for an appointment

BF
Brian Fairbrother 7 months ago on Google
( 5 out of 5 )

Thank you to the lady on reception and the nurse, Sharron, for the speedy and efficiently way they dealt with the minor dog bite today, Saturday.
Brian Fairbrother

SC
Samantha Crowley 7 months ago on Google
( 1 out of 5 )

Called 111 and they advised that medical attention was needed and advised that they had booked an appointment for the minor injuries unit. Once we got there we were eventually seen by a nurse who tried fobbing us off and told us we needed …

MF
mark fox 7 months ago on Google
( 1 out of 5 )

Tried to book an orthopaedic appointment. No way to do this online. After a 30 minute queue I was told that it would take 4 weeks before they even made the appointment. This place has a 44 week wait for treatment from referral. Appalling

M
margaret 7 months ago on Google
( 5 out of 5 )

Went today after being attacked by a dog.Given appointment time to see nurse practitioner within 40 minutes – triaged, given analgesics, X-ray done tetanus vaccination given wound dressed with iodine & dressing, antibiotics given & …

MD
Mr Darwen 7 months ago on Google
( 5 out of 5 )

Visiting Accrington Victoria was an easy pleasant experience. We used an ipad to get straight to what help we needed and we were given an appointment for 1 hour later. We then attended that appointment and left feeling satisfied with the …

CF
Craig Fryer 7 months ago on Google
( 1 out of 5 )

72&84 oaps 1head wound
turned away to wait in -3
for one and half hours till ambulance arrival you could have let them in to …

SD
Steve Dyke 7 months ago on Google
( 5 out of 5 )

I am writing this on behalf of my wife, Julie. After attending for an X-ray, she came out with nothing but high praise for the staff she met. Everyone was extremely pleasant, helpful and professional. Just want to take this opportunity to thank you and your colleagues for your service.

DT
David Tattersall 7 months ago on Google
( 5 out of 5 )

Had great treatment with a 20 min wait from limping in the door. Anyone with a long wait time isn’t reviewing this service.

SS
S Shaikh 7 months ago on Google
( 5 out of 5 )

Took my son for his foot injury. I was so amazed how quickly we were seen and within minutes he had an xray and we were home. Excellent fast and professional service. Within half an hour we were done and left for home

JL
Joanne Lawson 7 months ago on Google
( 1 out of 5 )

If I could give it no stars I would, my epileptic son is having non stop trouble getting his medication, to the point where he runs out and as to call 111 to get help because the receptionist refused to help him or let him speak to a doctor …

JH
Julie Humphrey 7 months ago on Google
( 5 out of 5 )

Visited 02/03/2021 between 18.20 and 17.00. Excellent service by professional, friendly staff from receptionist at minor injuries, the assessment/medical team on minor injuries and x-ray. I am exempt from mask and there were no …

TG
tish guppy 7 months ago on Google
( 1 out of 5 )

Not great. Cannot fault the swiftness of being seen but with a back injury they could not help as they don’t x-ray these sorts of problems. Despite it saying on the website that they specialise in back injuries. …

BS
Bill Switzer 7 months ago on Google
( 4 out of 5 )

Good all round service from x-ray department. Thank you

BH
Banner Hampton 7 months ago on Google
( 4 out of 5 )

The Accrington Victoria Hospital is a community hospital providing in-patient services and a Minor Injuries Unit for the local population. …

MJ
Megan Jukes 7 months ago on Google
( 5 out of 5 )

Absolutely fantastic, caring and professional . Instantly referred me to plastics at Preston . Outstanding
Thank you

EO
Emma Oliver 7 months ago on Google
( 5 out of 5 )

My daughter fell down the stairs and split her head open. We went to Accy vic urgent care and it was brilliant. We were in and out, glued and cleaned up within 30mins. We came into contact with three different staff members, reception, …

GD
Gemma Duxbury 7 months ago on Google
( 1 out of 5 )

Not a minor injury unit if you need an appointment. I’d suggest you don’t get injured if you need help or have a pre booked appointment.

SP
Sonya Parnell 7 months ago on Google
( 5 out of 5 )

Staff are amazing. They are lovely and so efficient too. We were seen so fast and my daughters burnt hand was treated almost immediately. So grateful. Every time we visit they are so good.

UK
Udaysah Kamran 7 months ago on Google
( 1 out of 5 )

i went to victoria hospital to give my sister something as they had a long wait. i walked in to the hospital and one of the nurses gave me grief and said what are you doing. later after i was going, i was walking and she said to me don’t …

EW
Elton Waring 7 months ago on Google
( 1 out of 5 )

Absolutely disgusted with the reception I got when I took my 17 month old son there who was having breathing difficulties and they turned us away saying he was fine and that they are a minor injury clinic and that I need to take him to my …

JM
Jack Marsden 7 months ago on Google
( 5 out of 5 )

I visited today and was very impressed by the care I received from John the physiotherapist. I was impressed by the all round care I received, thank you very much. Eileen Marsden

VW
vik wood 7 months ago on Google
( 5 out of 5 )

Glued my eyebrow cut on a bush on a doh walk

AR
Antony Robert Gatenby 7 months ago on Google
( 1 out of 5 )

Absolutely shocking if I’ve rang once I’ve rang 50 times with no answer phone just being put down wouldn’t mind if I needed them but it’s for my 7 year old daughter the place is a shambles now

MG
Mark Goodall 7 months ago on Google
( 5 out of 5 )

From booking in to being seen and treated was just under an hour the nursing staff was excellent cannot fault them

RW
Rowena Western 7 months ago on Google
( 5 out of 5 )

Superb service , seen immediately, extremely professional, my husband needed an x ray on his shoulder . Cannot fault the service for the Accrington community. Thankyou to all the staff . Amazing Accrington and NHS

H1
Horizon 123 7 months ago on Google
( 5 out of 5 )

Great little hospital, Slowly but surely services have been moved away from this site. People of Accrington must organise and form a pressure comittee in order to keep this hospital open.

KP
Karen Powney 7 months ago on Google
( 5 out of 5 )

Went in with sprained (possibly broken) ankle, was only there in total an hour and a half – including xrays and treatment, staff were brilliant and friendly – could not have asked for better treatment – would highly recommend to anyone

RA
Robert Allonby 7 months ago on Google
( 1 out of 5 )

Waste of time only to be told no doctor, go to blackburn. The nurse comes out to get rid off you. Complet waste of nhs money

ST
Stephen Tomlinson 7 months ago on Google
( 5 out of 5 )

Sadly i had to visit because i had fallen on my arm.Turns out i had fractured it.From the moment i walked into the reception to coming out with my arm in plaster i was very well looked after.The staff were Brilliant.Thank you .

P.
Pauline ..Slater 7 months ago on Google
( 5 out of 5 )

Sometimes there is a long waiting time but I think that is because they are
understaffed and quite busy, the staff are always pleasant and they deal with whatever you go there for in an appropriate manner.

BG
Barbara Graham 7 months ago on Google
( 5 out of 5 )

Attended today . Great care from a cheerful and professional staff , both in X-ray and the Minor Injuries Department .

AB
Andrew Berry 7 months ago on Google
( 5 out of 5 )

Friendly and professional. Got seen to quickly in the radiography dept and then minor injuries. Thanks for the great care.

CW
Chris Walker 7 months ago on Google
( 5 out of 5 )

Was seen today, everyone was super nice, explained everything, had me on my way quickly. Very impressive!

SB
Stephen Brankin 7 months ago on Google
( 1 out of 5 )

Just been for a x ray and the way the staff spoke and delt with me was disgusting and the way they spoke to a elderley women was horrible

SC
Simon Clarke 7 months ago on Google
( 1 out of 5 )

absolutely shocking walked out after 2 hours of not being seen walked into minor injuries reception and all nurses were sat there having a brew and not bothering seeing anybody!!

AR
Amber Robertson’s 7 months ago on Google
( 5 out of 5 )

They’re always there for us when anyone in my family really needs them. I appreciate them to the bottom of my heart

RT
Rita Tattersall 7 months ago on Google
( 1 out of 5 )

The walk in clinic is no longer open. There is a mi or injuries clinic but not walk in clinic for gp appointment

SB
Sandra Byrne 7 months ago on Google
( 4 out of 5 )

Very good service … in and out in under an hour…

SD
Sue Donlon 7 months ago on Google
( 4 out of 5 )

Clean and bright, go for the ‘Stop smoking ‘ staff are lovely, helpful and friendly

S
Samantha 7 months ago on Google
( 5 out of 5 )

Amazing staff.. very helpful..

DS
David Smith 7 months ago on Google
( 5 out of 5 )

It was good there

MM
M Mo 7 months ago on Google
( 1 out of 5 )

Long hours waiting no one answer my question

OE
One Earth 7 months ago on Google
( 5 out of 5 )

Less waiting time

C
cheeseomunchies 7 months ago on Google
( 1 out of 5 )

Pure customer service

PD
Pawel Doba 7 months ago on Google
( 5 out of 5 )

Cut …

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