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Write a ReviewOver an hour late picking the car up for the ‘meet and greet’ service. On return they did not greet me with my car but offered me a lift to the random yard it was parked in. …
Absolutely ridiculous.
Dropping off was fine, as I didn’t know their service yet.
I arrived and then once I cleared passport, I started calling the number …
Do not use this parking service. You basically abandon your vehicle in an insecure industrial unit that isn’t even advertised from the road. I was so worried that when they asked me for my car key I refused and took it on holiday with me …
If I could give zero stars then then even that would be generous to this cowboy ran establishment.
Avoid like the plague. …
We used this firm to park for 11 days (1-12 March) and found Sunny very helpful and friendly.
He kept us well informed of where he was, despite only being a couple of minutes …
Received a text late the night before due to park with them saying had to use a temporary site due to a live wire being found on their carpark. Similar story to other people’s experiences. Something didn’t sit right with me. Checked google …
DO NOT USE
I wish I had read the reviews before using this service. …
Horrible! Avoid at all costs.
We parked with them, they moved my car from the car park and had it on a disabled space. I got 2 fines for 2 different days and when I contacted them initially …
Do not use use this service. We have instructed our flight details when we left on holiday, when coming back, the guy had switch off the phone. Luckily we had another phone number to call and another guy arrived to pick us up at the airport …
This is my 2nd time using Airtime Parking (via Skypark), and my 2nd review, this time on a meet and great basis. I have to say, another 5* from me. Absolutely flawless transfer, no waiting around, answered the phone when I needed them and …
I shouldnt even give this one star. We had booked meet and greet and phoned the numbers supplied many many times in the last half hour on the way to Heathrow, and our calls went to a mail box where you couldnt leave a message. There was no …
Extra £20 charge for turning up late when I was made aware of a parking location change at 00:07am 3 hours before my arrival. Driver arrived after me and still asked for the extra money. Had empty cider cans in his car, undertaking, driving …
Stay well away. We arrived back at Heathrow to be told they’d lost our key and that it couldn’t be sorted until two days later! We had to get a taxi home which we were told would be reimbursed straight away….. They still haven’t. Utterly …
AVOID, CON ARTISTS. Not a real parking company, just some sharks trying to take your money. This company lie and tell you they have a problem at their depot so you take your car elsewhere and it’s literally left in a village hall car park. …
Complete shht hole. Found my car reversed in the fence and bumper paint scratched. Waiting area so dirty you better don’t touch anything, and honking with cigarettes, trash everywhere and no bins at all. One stinky car to take up to 4 to …
When booking, gives you the option to choose a meet time, says 24 hours with on call shuttle service, however this is absolutely not the case. Told me to be there at a certain time, got there at the time stated, tried calling and there …
I usually dont tend to give negative reviews but this car park is quite dodgy.
They took £10 on arrival for drop off and pick up, the manager confirmed there wont be any charges on return. When you park, they take away the keys.On return …
Extremely bad service. Hidden fees. Car was messed with.
I highly do not recommend this parking. Once we arrived, we were told to pay £10 …
DO NOT USE THIS UNPLEASANT AND UNPROFESSIONAL PLACE. They demand £10 on arrival to drop you to airport. They use your car to transport other people to and from airport and my petrol light was on when car was returned. They also are opening …
Hidden charges that are only declared after booking / paying means this awful company certainly aren’t the cheapest. We were left for 3 hours after landing waiting for our car which they had lost!!! Constantly lied to, unable to speak to …
DO NOT USE THIS COMPANY!!!
The car that took us to the airport is a ford galaxy (not the one on the …
My car got destroyed!!! Massive scratch on front from hitting kerb , half of tank petrol used , camera wires pulled out , SD card stollen I’m taking them to small court – not replying for emails
I travelled with friends who used Airtime for parking their car for a week. When my friend completed all formalities and gave the keys, I was busy looking around and wondered where they would actually park the car. At that very moment I …
A little difficult to find but the staff were great. Not sure what it’s like at the height of the summer but couldn’t fault them for friendly service, all at a competitive price and only a 10mins to Heathrow 5. Would definitely use again
Not even worth 1 star. This is the worse experience I have ever witnessed. Paid for meet and greet. Got to the parking location and it was down some dodgy back road down some random industrial estate. No one in “the office” when we got …
I’m very upset, my dash cam was disconnected and removed from its place, someone just put it in the compartment between the seats, my tracker was disconnected, I would like to understand why they would do this. …
Avoid using this service. Unprofessional service, car used whilst on holiday with 25% of Petrol unaccounted for, USB chargin cable stolen, rubbish (water bottles/lighters/plastic bags) left in car on return and stink of cigarette smoke throughout. Avoid, avoid, avoid.
This is the worst parking experience we have ever had – I wish I had found these reviews before but I booked through Looking4Parking, where the reviews are very different. …
Overall I did get to the airport on time and got back on time and was picked up on time, and the price is very good for the parking, but it all comes with risk. …
You have been warned. The other reviews on here about this company are absolutely genuine as I’ve also had an awful experience. …
DO. NOT. USE!
They leave your keys on the windscreen in an unlocked “garage”, you get an …
Very helpful staff at all times and the cars were in great condition when we returned. No problems whatsoever, surprised to see all the negative reviews… There was a £10 charge for 3 x cars for the Heathrow drop off charge, but no problem with that.
Please, do not use this service, your cars are not safe at this place.
I arrived to their base two hours before my flight and I have almost missed the …
No one should use this company, don’t listen to me, look below.
Upon dropping my car off, and getting to the airport, all seemed fine. But when we returned to Heathrow it was just a nightmare. I did as the confirmation email …
DO NOT USE! they use your vehicle, i came back to a damaged car, full of fag ash and rubbish. They are not interested in you reporting the abuse of your vehicle! travellers beware, don’t go near this outfit!
Car came back damaged, they said get an estimate, I did and they’ve blocked my calls and do not reply to Whatsapp or email. You decide if you want to risk these guys…….
Booked this service via Looking parking.Com and therefore actual parking provider harder to track down. Wish I’d seen these reviews! …
Used Airtime for a short stay Drop off at Heathrow T5. They don’t have a booth at short Stay Lvl 4 like the others and took ages to arrive, and then again on return took ages, and I even had to tell them which terminal and short stay car …
Do not book with these guys, check out the other reviews on Google and other review websites, ignore the reviews on the Looking4parking website. Airtime parking are not a good company. They may be the cheapest but if you read on, you’ll …
Appalling service.Booked for 04.30 and duly rang 30 minutes before arriving. Waited 30 minutes for the driver who didn’t arrive. We had the first flight of the day and about an hour to get through security so had to pay another on-site …
Please please DO NOT USE their service!
We have made a HUGE mistake by not reading reviews! …
We have used Airtime parking multiple times now with no problems at any point. Drop off is always easy with photos taken of the car and promptly taken straight to correct terminals in marked Airtime parking car. This time we had numerous …
Booked meet & greet car parking at LHR with Airtime Parking Limited (Heathrow Airtime Meet & Greet) via the Looking4Parking search engine. Due to storm Eunice LHR was chaos so rather than car being delivered back to T5, we were driven to …
The location of the parking can be difficult to find and does not look great when you arrive. However the staff went above and beyond, I would certainly park here again. The drop off was quick and simple, as was pick up. The staff were so friendly and made the short drive to the airport thoroughly enjoyable.
DO NOT USE IF YOU VALUE YOUR VEHICLE
I was misfortune to trust these cowboys with my car, returned with the clutch …
I have never used this company but am a local resident of colnbrook and I can assure you that your car is not left safe and sound like you think it is. Your car will be parked down a local street upsetting all the neighbours who …
Extremely rude, unreliable and worst valet parking experience by far
Very unreliable and the rudest people on the phone., lacking any care or respect for their customers. Even after speaking with the owner- no formal apology was …
Really disappointed with this parking company. First of all they got my return date wrong on their system and kept calling me whilst on leave. I luckily managed to what’s app them. Despite me confirming when we left the car of our return …
Like many others, an awful experience.
I had a flat tyre within 50m of leaving this place. Presumably because I had …
Absolute disgusting service from start to finish! They were late when I arrived at the airport so had to keep driving round departures as was getting moved on by the officials (who had incidentally never heard of them). …
I booked carpark with Airtime Parking for a couple of weeks for Easter 2020, unfortunately due to the outbreak of Covid-19 we couldn’t fly and use the parking space. I rang Airtime Parking and asked if I can get my money back in this …
DO NOT USE THIS COMPANY
I used them once and my car was returned with two deep scratches. I didn’t notice at the time of pick up, because it was dark and the car was parked very close …
We have used Airtime Parking 7 times over the last couple of years. And have had a good experience everytime.
I read the other negative reviews and struggle to belive them. Based on OUR experience Airtime Parking are the best Parking facility near to Heathrow.
DO NOT USE. Terrible Experience! We walked into the side entrance of the office as the front looked like it had been rammed by something and boarded up really badly. Taken to the airport in an unmarked car with huge dents and scratches all …
If you’re looking for Headache, Trouble, Massive problem and at the end Financial damages Use this company☹️☹️
I welcomed back home with a Penalty Charge Notice because while I was on holiday …
Do not use.
Absolutely dreadful from start to finish. On returning home from Tasmania after …
I would not even give 1 star,this place is run by few bunch of crooks,first of all it’s difficult to find it when we turned up they tried to charge us to drop to the airport at the end we had to call mini cab to get to the airport,their service is absolutely horrible I would never recommend anyone.
0 stars, do not use this car park . After arrival, they delivered someone else’s car, then they brought mine, but with many scratches. Zero response to contact attempts. A very dodgy company.
Had a return flight change which we emailed them to make aware of our new pick up date and time. No one there to pick us up. Called the office non stop but no one answered. Had to pay for a taxi to their office only to find out no one was …
The driver returning our car to the airport end Feb 2020 curbed our wheel. We discussed with the Manager who checked and confirmed it had just been curbed by them. He sent me a text message to confirm that they accept full responsibility …
On my return after phone calls wanting to know where my vehicle was it arrived 75 minutes after my first call. It arrived damaged and Sonny gave his word it would all be sorted. It was agreed by email and I am still waiting. I have now had …
Absolutely dreadful from start to finish. No-one present for 15mins when dropping off my vehicle. On arrival back in the UK they did not answer my call to be collected from the airport for 30mins. When we were collected, they did not know …
Used late November 2018. Drop off service was excellent. However collection service was slow – 30 minutes waiting at terminal from phone call. But the main problem was the damage – my car is now scratched and dented! This company has failed …
1 star is generous!! Will not be using this company again, from start to finish it was awful service. On route to the airport two drivers were slagging the company off and swearing! Then when arriving back at Heathrow we waited over an hour …
Do not use this company!
Turned up for our flight and noticed that the car Park was overflowing with cars …
These are robbers, think before you park your car, there is no safety, I parked my car, I paid extra for 3 hours, but I am coming a little early,, after arriving, I called and they said my car is behind many cars because of coming early, Now if you want to take the car, you have to pay 50 pounds extra
Where do I start with this company.
First of all I am not leaving a review as a customer but a victim of a car …
Used this company on the basis of reviews I read. I must say I found them to be 5 star! Dropped car off, handed over keys, driven in Ford Galaxy straight to Terminal 4. On return I just phoned them for a pick up after collecting luggage …
I arranged parking with Airtime 2 months in advance for December 26th. On Christmas day I received a text cancelling my parking “due to a family emergency”! I had to make other arrangements on Christmas evening to get to the airport for …
DO NOT USE / AVOID AT ALL COSTS – Absolute disgusting company, terrible service, liars and cheats.
1. Left us waiting 15 minutes when we first arrived with no instruction of what …
Left our car with Sonny Kaushall, Director, in February this year. He was late arriving with some excuse of an employee going to the wrong terminal. When we came back our car was delivered promptly by Sonny himself. There was a large scrape …
While the experience was actually positive, it was very strange. I left my car with them in what appeared to be a fairly sizable complex with cars parked everywhere. Got a lift to the airport in a branded car, all looked pretty …
Dodgy Set Up
I would strongly advise anyone who is in need of airport parking NOT to use this company (if you can call them that). We parked our car there last week and paid …
Even One star is too much. Once I collected my luggage I phoned them how previously agreed in order to be picked up. I managed to get in touch with them only after several phone calls (some they didn’t even answer) and I finally had my car …
DO NOT USE
I booked my parking through Looking4Parking and left my car at Airtime for 2 …
As an update on below, I am now being forced to proceed with legal action to get this company to pay for the damage they caused to my vehicle.
I would strongly advise AGAINST using this terrible service. …
Cancelled our parking with only 14 hours until was due to park due to a family emergency but was promised a refund. Managed to rearrange parking with another company albeit this was much more expensive probably due to being so last minute. …
On arrival at the car park at 3.30am the gates were shut, and there was a que of waiting customers. When I went to find someone they were on there own, and seemed unable to communicate with anyone what was going on, and what he was doing to …
Paying the local pub landlord in colnbrook to use carpark also leaving cars parked on street cowboy company
The pick up and drop off was very good and did not have to wait long. Main issue was that my car was parked 5 miles away from the drop off location in Iver. I noticed this as my GPS notified me that my car had been moved and I tracked it on …