Airtime Parking average reviews all over the web

1.4
Total Reviews 80

Average reviews from all platforms

Average Rating 1.4

Average reviews from all platforms

  • 5.0
    8
  • 4.0
    0
  • 3.0
    0
  • 2.0
    3
  • 1.0
    69
Airtime Parking reviews breakdown:
Google
1.4
80

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80 Airtime Parking reviews on Google

SK
Serena Kyle 1 year ago on Google
( 1 out of 5 )

Over an hour late picking the car up for the ‘meet and greet’ service. On return they did not greet me with my car but offered me a lift to the random yard it was parked in. …

FE
Firas El-Hanafi, MD FACS, FRCS 1 year ago on Google
( 1 out of 5 )

Absolutely ridiculous.
Dropping off was fine, as I didn’t know their service yet.
I arrived and then once I cleared passport, I started calling the number …

BC
Ben Cooling 1 year ago on Google
( 1 out of 5 )

Do not use this parking service. You basically abandon your vehicle in an insecure industrial unit that isn’t even advertised from the road. I was so worried that when they asked me for my car key I refused and took it on holiday with me …

RT
Rob Turner 1 year ago on Google
( 1 out of 5 )

If I could give zero stars then then even that would be generous to this cowboy ran establishment.
Avoid like the plague. …

FN
Fred Nelson 1 year ago on Google
( 5 out of 5 )

We used this firm to park for 11 days (1-12 March) and found Sunny very helpful and friendly.
He kept us well informed of where he was, despite only being a couple of minutes …

SJ
Stephanie Jukes 1 year ago on Google
( 1 out of 5 )

Received a text late the night before due to park with them saying had to use a temporary site due to a live wire being found on their carpark. Similar story to other people’s experiences. Something didn’t sit right with me. Checked google …

BZ
Bushra Z Deen 1 year ago on Google
( 1 out of 5 )

DO NOT USE

I wish I had read the reviews before using this service. …

I
ItzJustEnya 1 year ago on Google
( 1 out of 5 )

Horrible! Avoid at all costs.
We parked with them, they moved my car from the car park and had it on a disabled space. I got 2 fines for 2 different days and when I contacted them initially …

TT
Tuuli T 1 year ago on Google
( 1 out of 5 )

Do not use use this service. We have instructed our flight details when we left on holiday, when coming back, the guy had switch off the phone. Luckily we had another phone number to call and another guy arrived to pick us up at the airport …

NG
Nicola Gulliver 1 year ago on Google
( 5 out of 5 )

This is my 2nd time using Airtime Parking (via Skypark), and my 2nd review, this time on a meet and great basis. I have to say, another 5* from me. Absolutely flawless transfer, no waiting around, answered the phone when I needed them and …

NH
Nicky Holmes 1 year ago on Google
( 1 out of 5 )

I shouldnt even give this one star. We had booked meet and greet and phoned the numbers supplied many many times in the last half hour on the way to Heathrow, and our calls went to a mail box where you couldnt leave a message. There was no …

MA
Mike Ayk 1 year ago on Google
( 1 out of 5 )

Extra £20 charge for turning up late when I was made aware of a parking location change at 00:07am 3 hours before my arrival. Driver arrived after me and still asked for the extra money. Had empty cider cans in his car, undertaking, driving …

LB
Laura Ball 1 year ago on Google
( 1 out of 5 )

Stay well away. We arrived back at Heathrow to be told they’d lost our key and that it couldn’t be sorted until two days later! We had to get a taxi home which we were told would be reimbursed straight away….. They still haven’t. Utterly …

LG
liz Gaywood 1 year ago on Google
( 1 out of 5 )

AVOID, CON ARTISTS. Not a real parking company, just some sharks trying to take your money. This company lie and tell you they have a problem at their depot so you take your car elsewhere and it’s literally left in a village hall car park. …

MM
M M 1 year ago on Google
( 1 out of 5 )

Complete shht hole. Found my car reversed in the fence and bumper paint scratched. Waiting area so dirty you better don’t touch anything, and honking with cigarettes, trash everywhere and no bins at all. One stinky car to take up to 4 to …

R
RSDan26 1 year ago on Google
( 1 out of 5 )

When booking, gives you the option to choose a meet time, says 24 hours with on call shuttle service, however this is absolutely not the case. Told me to be there at a certain time, got there at the time stated, tried calling and there …

MA
Muhammad Ahmed 1 year ago on Google
( 1 out of 5 )

I usually dont tend to give negative reviews but this car park is quite dodgy.
They took £10 on arrival for drop off and pick up, the manager confirmed there wont be any charges on return. When you park, they take away the keys.On return …

MP
Milosz Placzek 1 year ago on Google
( 1 out of 5 )

Extremely bad service. Hidden fees. Car was messed with.

I highly do not recommend this parking. Once we arrived, we were told to pay £10 …

SG
Suki Gossal 1 year ago on Google
( 1 out of 5 )

DO NOT USE THIS UNPLEASANT AND UNPROFESSIONAL PLACE. They demand £10 on arrival to drop you to airport. They use your car to transport other people to and from airport and my petrol light was on when car was returned. They also are opening …

ME
Matt Ellington 1 year ago on Google
( 1 out of 5 )

Hidden charges that are only declared after booking / paying means this awful company certainly aren’t the cheapest. We were left for 3 hours after landing waiting for our car which they had lost!!! Constantly lied to, unable to speak to …

RL
Richard lee (Chad) 1 year ago on Google
( 1 out of 5 )

DO NOT USE THIS COMPANY!!!

The car that took us to the airport is a ford galaxy (not the one on the …

PZ
Paulina Zielinska 1 year ago on Google
( 1 out of 5 )

My car got destroyed!!! Massive scratch on front from hitting kerb , half of tank petrol used , camera wires pulled out , SD card stollen I’m taking them to small court – not replying for emails

PS
Paddy Singh 1 year ago on Google
( 1 out of 5 )

I travelled with friends who used Airtime for parking their car for a week. When my friend completed all formalities and gave the keys, I was busy looking around and wondered where they would actually park the car. At that very moment I …

KE
Karen Evans 1 year ago on Google
( 5 out of 5 )

A little difficult to find but the staff were great. Not sure what it’s like at the height of the summer but couldn’t fault them for friendly service, all at a competitive price and only a 10mins to Heathrow 5. Would definitely use again

EK
Ellis Kalach 1 year ago on Google
( 1 out of 5 )

Not even worth 1 star. This is the worse experience I have ever witnessed. Paid for meet and greet. Got to the parking location and it was down some dodgy back road down some random industrial estate. No one in “the office” when we got …

BF
Benjamim Ferro 1 year ago on Google
( 1 out of 5 )

I’m very upset, my dash cam was disconnected and removed from its place, someone just put it in the compartment between the seats, my tracker was disconnected, I would like to understand why they would do this. …

FC
Finbarr Canney 1 year ago on Google
( 1 out of 5 )

Avoid using this service. Unprofessional service, car used whilst on holiday with 25% of Petrol unaccounted for, USB chargin cable stolen, rubbish (water bottles/lighters/plastic bags) left in car on return and stink of cigarette smoke throughout. Avoid, avoid, avoid.

CD
Catherine Daniels 1 year ago on Google
( 1 out of 5 )

This is the worst parking experience we have ever had – I wish I had found these reviews before but I booked through Looking4Parking, where the reviews are very different. …

DM
Dāvis Māliņš 1 year ago on Google
( 2 out of 5 )

Overall I did get to the airport on time and got back on time and was picked up on time, and the price is very good for the parking, but it all comes with risk. …

AL
ANNA LYPACZEWSKA 1 year ago on Google
( 1 out of 5 )

You have been warned. The other reviews on here about this company are absolutely genuine as I’ve also had an awful experience. …

BL
Br L-M 1 year ago on Google
( 1 out of 5 )

DO. NOT. USE!

They leave your keys on the windscreen in an unlocked “garage”, you get an …

KT
Kostas Tseronis 1 year ago on Google
( 5 out of 5 )

Very helpful staff at all times and the cars were in great condition when we returned. No problems whatsoever, surprised to see all the negative reviews… There was a £10 charge for 3 x cars for the Heathrow drop off charge, but no problem with that.

�V
Álvaro Villar 1 year ago on Google
( 1 out of 5 )

Please, do not use this service, your cars are not safe at this place.

I arrived to their base two hours before my flight and I have almost missed the …

CN
Carl N 1 year ago on Google
( 1 out of 5 )

No one should use this company, don’t listen to me, look below.
Upon dropping my car off, and getting to the airport, all seemed fine. But when we returned to Heathrow it was just a nightmare. I did as the confirmation email …

KP
Kate Priestnall 1 year ago on Google
( 1 out of 5 )

DO NOT USE! they use your vehicle, i came back to a damaged car, full of fag ash and rubbish. They are not interested in you reporting the abuse of your vehicle! travellers beware, don’t go near this outfit!

PR
pierre roland 1 year ago on Google
( 1 out of 5 )

Car came back damaged, they said get an estimate, I did and they’ve blocked my calls and do not reply to Whatsapp or email. You decide if you want to risk these guys…….

TF
Tony Forster 1 year ago on Google
( 1 out of 5 )

Booked this service via Looking parking.Com and therefore actual parking provider harder to track down. Wish I’d seen these reviews! …

JC
James Corbishley 1 year ago on Google
( 1 out of 5 )

Used Airtime for a short stay Drop off at Heathrow T5. They don’t have a booth at short Stay Lvl 4 like the others and took ages to arrive, and then again on return took ages, and I even had to tell them which terminal and short stay car …

RM
Rob M 1 year ago on Google
( 1 out of 5 )

Do not book with these guys, check out the other reviews on Google and other review websites, ignore the reviews on the Looking4parking website. Airtime parking are not a good company. They may be the cheapest but if you read on, you’ll …

GS
Gill Shaw 1 year ago on Google
( 1 out of 5 )

Appalling service.Booked for 04.30 and duly rang 30 minutes before arriving. Waited 30 minutes for the driver who didn’t arrive. We had the first flight of the day and about an hour to get through security so had to pay another on-site …

VG
Victoria Graholska 1 year ago on Google
( 1 out of 5 )

Please please DO NOT USE their service!
We have made a HUGE mistake by not reading reviews! …

MW
Megan Worsfold 1 year ago on Google
( 5 out of 5 )

We have used Airtime parking multiple times now with no problems at any point. Drop off is always easy with photos taken of the car and promptly taken straight to correct terminals in marked Airtime parking car. This time we had numerous …

IC
Iain Cottingham 1 year ago on Google
( 1 out of 5 )

Booked meet & greet car parking at LHR with Airtime Parking Limited (Heathrow Airtime Meet & Greet) via the Looking4Parking search engine. Due to storm Eunice LHR was chaos so rather than car being delivered back to T5, we were driven to …

EM
Emma MORGAN 1 year ago on Google
( 5 out of 5 )

The location of the parking can be difficult to find and does not look great when you arrive. However the staff went above and beyond, I would certainly park here again. The drop off was quick and simple, as was pick up. The staff were so friendly and made the short drive to the airport thoroughly enjoyable.

MC
Michael Cowling 1 year ago on Google
( 1 out of 5 )

DO NOT USE IF YOU VALUE YOUR VEHICLE

I was misfortune to trust these cowboys with my car, returned with the clutch …

MR
mikila rolfe 1 year ago on Google
( 1 out of 5 )

I have never used this company but am a local resident of colnbrook and I can assure you that your car is not left safe and sound like you think it is. Your car will be parked down a local street upsetting all the neighbours who …

PM
Patrick Maswaya 1 year ago on Google
( 1 out of 5 )

Extremely rude, unreliable and worst valet parking experience by far
Very unreliable and the rudest people on the phone., lacking any care or respect for their customers. Even after speaking with the owner- no formal apology was …

VJ
Vishali Jasat 1 year ago on Google
( 1 out of 5 )

Really disappointed with this parking company. First of all they got my return date wrong on their system and kept calling me whilst on leave. I luckily managed to what’s app them. Despite me confirming when we left the car of our return …

DC
Dennis Cross 1 year ago on Google
( 1 out of 5 )

Like many others, an awful experience.

I had a flat tyre within 50m of leaving this place. Presumably because I had …

KA
Kat Alexandra 1 year ago on Google
( 1 out of 5 )

Absolute disgusting service from start to finish! They were late when I arrived at the airport so had to keep driving round departures as was getting moved on by the officials (who had incidentally never heard of them). …

AK
Agnieszka Kasperek 1 year ago on Google
( 1 out of 5 )

I booked carpark with Airtime Parking for a couple of weeks for Easter 2020, unfortunately due to the outbreak of Covid-19 we couldn’t fly and use the parking space. I rang Airtime Parking and asked if I can get my money back in this …

AK
Angie Koufou 1 year ago on Google
( 1 out of 5 )

DO NOT USE THIS COMPANY
I used them once and my car was returned with two deep scratches. I didn’t notice at the time of pick up, because it was dark and the car was parked very close …

MC
mella clear 1 year ago on Google
( 5 out of 5 )

We have used Airtime Parking 7 times over the last couple of years. And have had a good experience everytime.
I read the other negative reviews and struggle to belive them. Based on OUR experience Airtime Parking are the best Parking facility near to Heathrow.

TH
Tilly Holton 1 year ago on Google
( 1 out of 5 )

DO NOT USE. Terrible Experience! We walked into the side entrance of the office as the front looked like it had been rammed by something and boarded up really badly. Taken to the airport in an unmarked car with huge dents and scratches all …

MR
Mehrdad RAZBAN 1 year ago on Google
( 1 out of 5 )

If you’re looking for Headache, Trouble, Massive problem and at the end Financial damages Use this company☹️☹️
I welcomed back home with a Penalty Charge Notice because while I was on holiday …

DB
Deborah Bishop 1 year ago on Google
( 1 out of 5 )

Do not use.

Absolutely dreadful from start to finish. On returning home from Tasmania after …

AH
abul hasnath 1 year ago on Google
( 1 out of 5 )

I would not even give 1 star,this place is run by few bunch of crooks,first of all it’s difficult to find it when we turned up they tried to charge us to drop to the airport at the end we had to call mini cab to get to the airport,their service is absolutely horrible I would never recommend anyone.

SK
Slawek Kolton 1 year ago on Google
( 1 out of 5 )

0 stars, do not use this car park . After arrival, they delivered someone else’s car, then they brought mine, but with many scratches. Zero response to contact attempts. A very dodgy company.

L8
Lefthook 82 1 year ago on Google
( 1 out of 5 )

Had a return flight change which we emailed them to make aware of our new pick up date and time. No one there to pick us up. Called the office non stop but no one answered. Had to pay for a taxi to their office only to find out no one was …

DN
Dee Nagar 1 year ago on Google
( 1 out of 5 )

The driver returning our car to the airport end Feb 2020 curbed our wheel. We discussed with the Manager who checked and confirmed it had just been curbed by them. He sent me a text message to confirm that they accept full responsibility …

AJ
Andrew James 1 year ago on Google
( 1 out of 5 )

On my return after phone calls wanting to know where my vehicle was it arrived 75 minutes after my first call. It arrived damaged and Sonny gave his word it would all be sorted. It was agreed by email and I am still waiting. I have now had …

NG
nicola gibson 1 year ago on Google
( 1 out of 5 )

Absolutely dreadful from start to finish. No-one present for 15mins when dropping off my vehicle. On arrival back in the UK they did not answer my call to be collected from the airport for 30mins. When we were collected, they did not know …

DD
Daniel Dodson 1 year ago on Google
( 1 out of 5 )

Used late November 2018. Drop off service was excellent. However collection service was slow – 30 minutes waiting at terminal from phone call. But the main problem was the damage – my car is now scratched and dented! This company has failed …

TW
Tina Wickers 1 year ago on Google
( 1 out of 5 )

1 star is generous!! Will not be using this company again, from start to finish it was awful service. On route to the airport two drivers were slagging the company off and swearing! Then when arriving back at Heathrow we waited over an hour …

DL
Dan Lynch 1 year ago on Google
( 1 out of 5 )

Do not use this company!

Turned up for our flight and noticed that the car Park was overflowing with cars …

HR
Hafizur Rahman 1 year ago on Google
( 1 out of 5 )

These are robbers, think before you park your car, there is no safety, I parked my car, I paid extra for 3 hours, but I am coming a little early,, after arriving, I called and they said my car is behind many cars because of coming early, Now if you want to take the car, you have to pay 50 pounds extra

PR
Paul Ramano 1 year ago on Google
( 1 out of 5 )

Where do I start with this company.

First of all I am not leaving a review as a customer but a victim of a car …

SK
Sean Kenyon 1 year ago on Google
( 5 out of 5 )

Used this company on the basis of reviews I read. I must say I found them to be 5 star! Dropped car off, handed over keys, driven in Ford Galaxy straight to Terminal 4. On return I just phoned them for a pick up after collecting luggage …

C
Cocobrown817 1 year ago on Google
( 1 out of 5 )

I arranged parking with Airtime 2 months in advance for December 26th. On Christmas day I received a text cancelling my parking “due to a family emergency”! I had to make other arrangements on Christmas evening to get to the airport for …

CH
Charlotte Humphreys 1 year ago on Google
( 1 out of 5 )

DO NOT USE / AVOID AT ALL COSTS – Absolute disgusting company, terrible service, liars and cheats.
1. Left us waiting 15 minutes when we first arrived with no instruction of what …

SB
Susan Buller 1 year ago on Google
( 1 out of 5 )

Left our car with Sonny Kaushall, Director, in February this year. He was late arriving with some excuse of an employee going to the wrong terminal. When we came back our car was delivered promptly by Sonny himself. There was a large scrape …

SM
Sean Murphy 1 year ago on Google
( 2 out of 5 )

While the experience was actually positive, it was very strange. I left my car with them in what appeared to be a fairly sizable complex with cars parked everywhere. Got a lift to the airport in a branded car, all looked pretty …

CG
Carol G 1 year ago on Google
( 1 out of 5 )

Dodgy Set Up
I would strongly advise anyone who is in need of airport parking NOT to use this company (if you can call them that). We parked our car there last week and paid …

RM
Roberto martino 1 year ago on Google
( 1 out of 5 )

Even One star is too much. Once I collected my luggage I phoned them how previously agreed in order to be picked up. I managed to get in touch with them only after several phone calls (some they didn’t even answer) and I finally had my car …

SF
Sober Fish 1 year ago on Google
( 1 out of 5 )

DO NOT USE

I booked my parking through Looking4Parking and left my car at Airtime for 2 …

CH
Caroline Hirst 1 year ago on Google
( 1 out of 5 )

As an update on below, I am now being forced to proceed with legal action to get this company to pay for the damage they caused to my vehicle.
I would strongly advise AGAINST using this terrible service. …

CG
Carly Goggin 1 year ago on Google
( 1 out of 5 )

Cancelled our parking with only 14 hours until was due to park due to a family emergency but was promised a refund. Managed to rearrange parking with another company albeit this was much more expensive probably due to being so last minute. …

JA
Josh Asplin 1 year ago on Google
( 2 out of 5 )

On arrival at the car park at 3.30am the gates were shut, and there was a que of waiting customers. When I went to find someone they were on there own, and seemed unable to communicate with anyone what was going on, and what he was doing to …

MH
Muzzer Hutton 1 year ago on Google
( 1 out of 5 )

Paying the local pub landlord in colnbrook to use carpark also leaving cars parked on street cowboy company

SM
Safi Mohammed 1 year ago on Google
( 1 out of 5 )

The pick up and drop off was very good and did not have to wait long. Main issue was that my car was parked 5 miles away from the drop off location in Iver. I noticed this as my GPS notified me that my car had been moved and I tracked it on …

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