Aon average reviews all over the web

2.2
Total Reviews 80

Average reviews from all platforms

Average Rating 2.2

Average reviews from all platforms

  • 5.0
    18
  • 4.0
    4
  • 3.0
    5
  • 2.0
    1
  • 1.0
    52
Aon reviews breakdown:
Google
2.2
80

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80 Aon reviews on Google

XA
Xenia Ayiotis 9 months ago on Google
( 1 out of 5 )

AON student insurance is hopeless. The service is pathetic. I would seriously caution anyone from using their services. They are quick to charge a lot of money and excruciatingly slow to make repayments. We’ve been waiting over 3 months. …

SS
Stefanie Skomorucha 9 months ago on Google
( 1 out of 5 )

terrible company with endless hold times. How many times do I need to contact you about a change of address? Or are you so easily scammed, that I keep getting bills for a person who seemingly used my address? The bills I am getting are for a person who either no longer lives here or has never lived here! So in the trash they go.

TT
T Tomi 9 months ago on Google
( 1 out of 5 )

How is it possible that it is impossible to reach you? I am trying to call you for over 20 minutes now then reception puts me through and the line gets disconnected and its back to freakin nothing. I cry that it is literally impossible to get in contact with my insurer. Literally a joke and this is not the first time

KW
Karim Wazzan 9 months ago on Google
( 1 out of 5 )

Very poor quality and customer care. Absolutely no consideration for internationals who live through the pandemic. Customer service is robotic, citing irrelevant policies and taking screenshots. Horribly experience. Trill horrible.

PG
Pardis Gohari 9 months ago on Google
( 1 out of 5 )

The customer service and their system is the worst!!!!
They contact me 5 times for a document that I already provided them with. They take supper long to refund the money and in general they have horrible system for …

MH
Matej Hrušč 9 months ago on Google
( 1 out of 5 )

Really bad customer communication and service. They ignored most of my emails, provided misinformation about my insurance application, resulting in me having to pay a fees for insurance I didn’t even know I had. If you’re international student, definitely get your insurance elsewhere.

JL
Jey Lamrini 9 months ago on Google
( 1 out of 5 )

They don’t even deserve 1 star. Their system is really bad! I cancelled my insurance long time ago and now they activated it again (saying that I activated it myself) and asked me to pay for 3 months of insurance while I was covered by …

MY
Maha Yassin 9 months ago on Google
( 1 out of 5 )

The worst insurance company ever. I don’t recommend international students to register with them. They will come up with all excuses to deny a treatment that is already mentioned in the policy. They procrastinate and delay the procedure in …

KP
kate popil 9 months ago on Google
( 3 out of 5 )

They postponed acceptance of my insurance because I’m Ukrainian. Were a bit rude on the phone

MY
Murat YAŞAR 9 months ago on Google
( 1 out of 5 )

Worst health insurance company in the Netherlands for a master student. My friend is still spending his time with this useless company and their staff. They keep delaying his cover about insurance and can’t even pay for blood test? It is been 2 **** weeks …… Please, stay away from this company at Netherlands ….

SD
Shreyasee Das 9 months ago on Google
( 1 out of 5 )

I asked for a quotation, but apparently they started a policy already without my acknowledgement/ confirmation or payment. Now they are demanding that I pay them the amount for the insurance that I never asked for.

MK
Maaz Khan 9 months ago on Google
( 5 out of 5 )

Had an amazing customer service experience. I have international student insurance with AON and some queries so I visited the office. It was almost closing time but a person came downstairs specially and answered all my questions very politely.

GB
Guillermo Beuchat 9 months ago on Google
( 3 out of 5 )

There is no customer service desk or executives. It is just an office buidling. You must ask to receptionist to call someone. In my case, a lady appeared after a short wait and answered my questions.

BB
Busy Butterfly 9 months ago on Google
( 1 out of 5 )

Your student insurance is a joke. I’m on internship & I don’t even get insured for a corona test.

AA
Andy Alexander 9 months ago on Google
( 5 out of 5 )

Just had to deliver something but the staff were very helpful and friendly.

BM
Boris Mogilevski 9 months ago on Google
( 1 out of 5 )

Very bad client service, didn’t answer to my email at all and not picking up the phone!

EK
Eyad Khalaf 9 months ago on Google
( 5 out of 5 )

Best global health insurance

GC
G Ciftci 9 months ago on Google
( 5 out of 5 )

Good service nice people

BB
Blanka Boercsoek 9 months ago on Google
( 5 out of 5 )

It was great!

SV
SGP Versluis 9 months ago on Google
( 4 out of 5 )

Good investment bank.

HH
hafiz haseeb Arshad 9 months ago on Google
( 5 out of 5 )

Beautiful building

CV
Candy Velders 9 months ago on Google
( 5 out of 5 )

Super

RG
Raju Gupta 9 months ago on Google
( 5 out of 5 )

Great place to be

MC
Manu Corver 9 months ago on Google
( 1 out of 5 )

I had canceled insurance within notice but keep getting payment reminders even though I was told everything would be waived. Now I keep calling but I’m always on hold for a very long time and once I get someone on the line this conversation also lasts half an hour..

JB
jesika burgenschouw 9 months ago on Google
( 1 out of 5 )

Worked here 4 years ago, in a not normally bad team, the Dutch all pretend to be working, and leave all the administration work to the rest. I myself am Dutch, but I was raised normally by my parents. The Dutch girls I worked with in t …

E
Erdal 9 months ago on Google
( 1 out of 5 )

It’s not going well since I took out insurance here. Customer service difficult to reach, there are only a few who know the job. But the rest is really a drama.

JH
Jan Hendirk 9 months ago on Google
( 1 out of 5 )

Very bad company! Everything is nice and nice when you are a customer, if you stop with the insurance it is one big chaos. Poor communication between departments and promises are not kept. It’s all the time sorry sorry on the phone but nothing else happens. DISTANCE. Enough insurance policies that do their job as it should.

WB
Wout Beijers 9 months ago on Google
( 1 out of 5 )

As indicated below, I also have problems with aon regarding my claim-free years. When transferring 2 car insurance policies to 2 other cars last spring, several claim-free years ‘disappeared’. Aon can no longer even find my old insuranc …

MV
Marijke Vd Berg 9 months ago on Google
( 1 out of 5 )

AON bad v service, payment v overpaid moped insurance money.
Contacted for 2 weeks, received a payment letter a month ago.
Contact service mails v order from payment given 3x, but……….nothing
AON………😠

JK
Jackie K 9 months ago on Google
( 2 out of 5 )

Since the takeover of Aon from Meeùs, the company is practically unreachable and the service is lousy. No response to e-mails, contact form cannot be sent from the website, employees are completely ignorant, appointments made by telephone …

AV
Acount Vr010 9 months ago on Google
( 1 out of 5 )

They are not even worth 1 star I have paid a premium too much have to go after it myself have been chasing the same song every time for 4 months they are worthless!!!! Here you should certainly not take out insurance really WORTHLESS BAH!!!!

MB
Marieke Billiet 9 months ago on Google
( 3 out of 5 )

Waited in line for a long time. Once it was my turn, the operator hung up. Once someone on the line, I was really helped more than well.

A
Anthony 9 months ago on Google
( 1 out of 5 )

Several times > 20 minutes on hold in vain. So I can’t report my damage!! WORTHLESS ! Just sit at home or lie comfortably in bed before 9 o’clock. What now?

RG
R G 9 months ago on Google
( 1 out of 5 )

The waiting times when you try to contact us by phone are really unprecedentedly long. I’ve never experienced it this bad.

JT
Jan Ton 9 months ago on Google
( 5 out of 5 )

We are currently sleeping in the Ronald MC Donald house next to the Sophia children’s hospital. We are staying here for a few weeks because our baby is in the ICU. The toppers of Aon have collected money from all colleagues and have st …

MB
Martijn Bervoets 9 months ago on Google
( 1 out of 5 )

AON is not transparent when transferring claim-free years from my father to mine. Unfortunately, I have surrendered claim-free years for this and also had to temporarily take out insurance again to be able to rectify this. As a custo …

CC
Crow Cat 9 months ago on Google
( 1 out of 5 )

Very bad experience with this company. We had taken out wedding day insurance. Unfortunately due to the pandemic we have to move our wedding day. Now it appears that the insurance can not be moved with it. This insurer says casually: “Too …

LM
Lief meisje 9 months ago on Google
( 1 out of 5 )

Unfortunately needed through my employer because of the sickness law. Very poor contact, short meaningless emails as an answer, little contact & little insight into what is needed. If you have to ask company doctors for appointments yoursel …

NH
Natascha Huisman 9 months ago on Google
( 1 out of 5 )

1. Bad service..only put you on hold..if they answer at all..or they call you back..still waiting..only 3 months..
2. Take out other policies than those you have agreed to.
3. Don’t send invoices so you can pay somethi …

ER
elmo rood 9 months ago on Google
( 1 out of 5 )

Worthless! Canceling insurance is quite a difficult thing for you. just accept and implement! Your Email address is nowhere to be found on the site or otherwise very difficult. Chat employee cannot help with a cancellation, I have to do t …

F
Frida 9 months ago on Google
( 1 out of 5 )

Super superrrrr bad service.
Just been on hold for over half an hour. then every time I was interrupted with hello we will help you and then nothing for half an hour. And so it went. I thin …

EB
Erik Buurmans 9 months ago on Google
( 1 out of 5 )

1. Hard to get in touch with by phone: opening hours differ from the opening hours on a letter I have from them. If you call during opening hours, you will soon be on hold for half an hour. Are sometimes closed on days that are normal work …

B
Bastiaan 9 months ago on Google
( 1 out of 5 )

What a bad service this company provides! Called twice today to finally be able to ask my question. I have to argue and actually justify canceling my car insurance. But I just want to cancel my insurance. This is only possible if I se …

FD
franc de Kieviet 9 months ago on Google
( 1 out of 5 )

all our employees are in conversation, you will be helped as ‘soon’ as possible…. X1000 #time wasted …

HZ
Harro Zeelenberg 9 months ago on Google
( 1 out of 5 )

Was at IAK with a total package. They merged or were taken over by AON. The first year I immediately pay 7% more. Service level is far from what I was used to. Do not respond to email. Bad phone contact. But the most annoying discovery re …

JC
Jose Charmes 9 months ago on Google
( 5 out of 5 )

Good telephone conversation with an employee who knew the ropes. Who also took the time to listen to what the client wanted to know. Within a few minutes I was helped in a good and satisfactory manner by the relevant employee.
The AON in …

GZ
Gerrit-Jan Zwalue 9 months ago on Google
( 1 out of 5 )

Zero stars unfortunately not possible.

Accessibility is ……well there is act …

PS
Peter Smeding 9 months ago on Google
( 1 out of 5 )

When it was still called IAK, the service was perfect. Since the transition to AON, I have come to find the service terrible. This is why I canceled all my insurance policies with AO …

TK
Tayfun K. 9 months ago on Google
( 1 out of 5 )

Don’t want anything to do with you guys and I don’t recommend these scammers to anyone!!!!
What a horrible service you have!
After …

FV
Funk Venture 9 months ago on Google
( 1 out of 5 )

After months and countless calls, still no help with the login problems on my environment. The promise to call back is also not fulfilled, getting in touch is also almost impossible. I’m sick of it. I am switching to another insurance policy. There is absolutely no service, help or customer friendliness.

CV
Claus Verhagen 9 months ago on Google
( 1 out of 5 )

Forgot login details from 0930 to 1300 trying to solve this with div medw, it is not possible to send me an email with new data, notification of monthly payments is successful via email. Creating a new account is not possible, you already …

MP
Michel Pauwels 9 months ago on Google
( 1 out of 5 )

Very difficult to reach by phone. Called several times. After 20 minutes on hold, I’m done. Very bored, especially if you want to arrange things for your deceased father.

A
Adam 9 months ago on Google
( 3 out of 5 )

After 8 weeks of cancellation, still no cancellation statement. And the premium is still being written off.

R …

RS
Romeo Sarabdjitsingh 9 months ago on Google
( 5 out of 5 )

Excellent service on the phon …

RV
Ramon Veka 9 months ago on Google
( 5 out of 5 )

Very well helped by Mr John Degen.
Keeps his promises, does what he promises.

JF
Jan Frankhuizen 9 months ago on Google
( 1 out of 5 )

Nationale Nederlanden indicated that I should call this insurance intermediary to study the possibility of a new home insurance policy. Zero stars not possible so 1 star for Aon because they don’t pick up the phone after hours, and because …

EA
Erol A 9 months ago on Google
( 1 out of 5 )

Standing in line for 30 minutes only to be helped by a very unprofessional and incompetent employee. This company has no right to exist. Customer satisfaction is not a priority here at all.

WK
Wil Kuit 9 months ago on Google
( 1 out of 5 )

Dear people, do NOT work with this insurer, contact is impossible and the premiums are much more expensive than with ZEKUR or others. Do not do business with these people please there is plenty of competition that does answer the phone o …

SS
Sallie Scheffer 9 months ago on Google
( 1 out of 5 )

Very bad service
if you want to call them, make sure you have a full battery and a free hour because you will need that
M …

OG
Okky German 9 months ago on Google
( 3 out of 5 )

Can’t say much about it. Only been in the hall

MV
Meüs van der Poel 9 months ago on Google
( 1 out of 5 )

Aon takes over Meeús .. payment quickly from your account, but booking an amount back takes 5 weeks (thanks to a personal call, otherwise you can add a few more weeks). Money is yet to come. Explanation: “More disks… “. Well, good luck in business!

JH
Jenny Hettelaar 9 months ago on Google
( 4 out of 5 )

Good customer service …

DF
Daniek Feddema 9 months ago on Google
( 1 out of 5 )

Incredibly bad help. I had submitted a claim in March and it was not processed until July (without reimbursement). No response within 5 working days!!

IP
Iris Plugge 9 months ago on Google
( 1 out of 5 )

suddenly you have to pay the payment in advance and you can pay the premium 2 x in 1 …

JS
Jacqueline Simon 9 months ago on Google
( 1 out of 5 )

Very long wait before you are helped. Was promised 2 days to be called back, but I went to do it myself. Really really bad!

JF
jos frerichs 9 months ago on Google
( 1 out of 5 )

don’t answer put you through and make you wait 2 hours and no contact yet really a mess then called back and what do you think no contact yet Take another company because this is a mess with the home workers

EB
Evert Bluemink 9 months ago on Google
( 1 out of 5 )

Very bad at handling damage. Just don’t respond to the email, not for 7 weeks!. Bad communication, in short, an anti-social company.

EV
E Van Dijk 9 months ago on Google
( 1 out of 5 )

Do not keep the agreements. Don’t want to pay overpaid premium after many phone calls and emails. Shame.

JK
jasper kooiman 9 months ago on Google
( 1 out of 5 )

A big mess. Getting in touch by phone is almost impossible. Agreements are not fulfilled. Payouts are not made. STAY AWAY FROM THIS SCAMMER

ML
Martin Laimbock 9 months ago on Google
( 1 out of 5 )

Paying 120 million to the shareholders and requesting a 20 percent wage sacrifice from the staff. Greg, are you grom another pla …

MG
Marcel Geurtsen 9 months ago on Google
( 5 out of 5 )

Top employer. Great location. And also a meanly good cappuccino

DS
daaf schouten 9 months ago on Google
( 5 out of 5 )

A wonderful woman works there, monique….which later turns out to be a horrible lazy golddigger….pig

NR
Noah Ruijgers vaillant 9 months ago on Google
( 5 out of 5 )

Good company good executive secretary and executive driver

AH
adnan halilovic 9 months ago on Google
( 5 out of 5 )

Food was delicious good food good delivery services and that boy with glasses was very friendly and spontaneous

WV
Willem Vandenbos 9 months ago on Google
( 4 out of 5 )

Good

YJ
Yvonne Janbroers 9 months ago on Google
( 1 out of 5 )

Terrible company. Bizarre premium increases, ignorant staff, almost impossible to reach. But a word for GANGSTERS

TH
Tommas Houterman 9 months ago on Google
( 1 out of 5 )

What a misery! I have never dealt with such an unprofessional company! WORTHLESS!

DL
Diana L 9 months ago on Google
( 5 out of 5 )

Nature reserve Luysen (Belgium), beautiful with a number of bird hid …

RE
Ranil Ekelmans 9 months ago on Google
( 4 out of 5 )

There is parking for visitors in the parking garage.

WV
Wim Verheijen 9 months ago on Google
( 5 out of 5 )

The place to be for all types of insurance.

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