Aston Martin reviews

I cannot fault the impeccable customer service I received from Aston Martin Birmingham, the smooth transition of placing an order to me getting the car was the easiest transaction I have ever made and they enabled me to go on holiday as …

Only went up to view a colour of a car before ordering a DB12…. Unfortunately I ended up falling in love with a Vantage V12 Roadster instead. WHAT A CAR!!!! It was truly love at first sight. Spencer was amazing and knowledgeable about …

We had a fantastic experience purchasing our first Aston Martin. Spencer was the perfect balance of friendly and professional, communication was great and the car was ready before the original collection date. Highly recommended. Car is amazing too!!

WOW The lovely way Dean x2 make you feel is extraordinary. They are never pushy, and allow you and the car to find themselves. Nothing was to much trouble and I am so happy with my first Aston. …

I cannot recommend these guys enough! For 4 years we’ve been back and forth to this dealership looking at the cars and finally my partner took the plunge and bought himself an Aston! They have been patient with us, listened to us, never …

The service is as good as the brand, and Dean Jellicoe was exceptional. His advice and relaxed approach gave we time and confidence that I was purchasing the correct car that suited me. …

First rate customer service, which made the whole purchasing experience an absolute pleasure. Thanks in particular to Spencer, who was friendly, professional and extremely helpful in answering my numerous queries- even when I turned up unexpectedly to view the vehicle. A great team who work very well together (thanks also to Dean).

Absolutely fabulous service from Dean Jellicoe at The Grange – Aston Martin. We were made to feel really welcome and nothing was too much trouble. He chased down the perfect DB9 for us and gave us an incredible deal!

Hi Dean Jellicoe

I wanted to thank you personally for another truly unforgettable Aston Martin …

Pleasure dealing with Aston Martin Birmingham on numerous issues on my vehicle DB11 which was purchased from the west London branch , AM Birmingham have fixed the issues quickly and efficiently. Alan (Aftersales) is very helpful and …

Unfortunately my first experience with Aston Martin, specifically Grange AML has been an appalling one. Bought a 2019 Vanatge from them in Feb 2022, had multiple issues in the first 6 months, complained, was offered £1600 compensation as …

I have taken my Aston Martin N430 to the Grange Aston Martin Birmingham several times this year, for a service or warranty repair and the way that the team (Justine, Dean etc.) have looked after me and my car has been fantastic. Nothing is …

I have to say it is rare nowadays to find a company that takes care of its
customers to such a high standard. My experience when purchasing my
first Aston Martin, an ambition held for many years, was something I will …

I received great service from Dean Jellicoe in the run up to buying our Vanquish. We were not really sure what we wanted just that it had to be an Aston Martin. We visited another dealership in the morning but the staff were not …

It was amazing getting to see these cars in person, it was also amazing to hear the DBS Superleggera rev! Me and my son enjoyed it and we would like to visit again in the next 2 months.

My sincere thanks to Dean Jellicoe at Grange Aston Martin Birmingham for 5 star customer service, from the minute I first stepped into the show room until I left driving away in my dream car I couldn’t have asked for more. …

This was originally a 5 star review as Spencer and the Aston garage in Birmingham are fantastic however – the car has broken down with break failure -Aston Martin assists could not get a replacement car so they ended up with a Tesla from …

Fantastic attention and sales service from Chris. Absolutely delighted with the Audi Roadster and a very quick and painless process to purchase and drive away. Excellent experience, thank you.

Beat dealer I’ve ever used for a car, helpful with buying, service even came and collected my car and returned it next day, staff really friendly and knowledgeable about there brand, Spencer was my sales contact and has been great with any …

Service was great, I was well looked after and made to feel very welcome, Andrew was relatively new to the garage but was extremely enthusiastic about the Aston Brand.

A brand is only as good as it’s ambassadors and the most important ones are the staff that work for the company. From the first enquiry through to delivery Dean Jellicoe and the staff at Aston Martin Birmingham have been outstanding. Warm, …

Attentive and relaxed, Spencer and team go out of their way to make you feel valued and help get you the car you crave most. Wonderful service from the moment I first called to the day I picked up my new car 👏👏 …

A fantastic experience from start to finish to purchase my second Vantage from Grange. Dean and Spencer were committed to making sure I got the car I wanted and very pleased with the outcome. Sara

Excellent customer service from Andrew and the team. Always happy to answer any question, and we asked a lot ! Didn’t feel rushed or pressured at any time. Whole purchase was seemless. Highly recommend

If you are in the market for an Aston Martin, I cannot recommend Grange Aston Martin Birmingham highly enough. Walking into a premium car dealership can be a daunting experience however this dealership is truly welcoming from first contact …

Hi, I would be happy to recommend The Grange Birmingham to anyone looking to purchase an Aston Martin. My experience was superb .Dean Jellicoe was the guy who, from test driving the car to hand over, was professional all the way through. …

Amazing service received from Spencer Hollis, and the whole team at Aston Martin Birmingham today, on the purchase of my DB9. A true professional in every way, and so informative on the handover of the car. A big thanks to Dean Spragg for making the deal happen also.exception team in every way!

My thanks in particular to Dean Jellicoe, but also Spencer and the Aston Martin Team in Birmingham. Although I was not purchasing an Aston, it was an Audi group stock car, they were all incredibly helpful and welcoming during the buying process.

Excellent service, friendly, helpful with no hard sell. Great buying experience all round. Dean Jellicoe was great to deal with and made the whole process a pleasure ..it took just over 2 weeks for me to have the car in my possesion

From the first phone call until driving away with the car, we found both Dean’s to be friendly, helpful, genuine and professional. The car was prepared for collection to a very high standard and ready on time. This was the best experience …

Popped down to the Grange today, can’t rate these guys enough. Very friendly welcome, really informative and beautiful cars. Don’t hesitate to walk in, Spencer and the team put you at ease straight away.

These guys are a brilliant team, courteous, friendly and so helpful, I couldn’t have asked for a better service, especially from my sales executive Spencer, an ultimate Aston experience – helpful, great advice, best service of any garage in …

Had a great experience with Aston Martin Birmingham, they were very good with their communication and sent a video description of the car I was interested in. They gave me a good trade price for my car and the whole turnaround from trading …

I had the pleasure of purchasing a car from grange Aston Martin recently.
I found the level of service exemplary.
Dean the sales executive whom I purchased the car from could not have done any …

Fantastic service received from Spencer Hollis at Aston Martin Birmingham on the purchase of my first Vanquish. A truly honest, professional and informative service provided by Spencer and the team. We felt fantastic driving away and hope to do business with them in future.

When you look to buy a used Aston Martin there are a number of questions you should ask yourself. These are easy to forget in the excitement of looking at any of the cars from this amazing brand. One of the most important lessons I have …

I recently purchase an Aston Martin Vantage from Spencer at Grange Birmingham. Spencer and his team were superb, their service was impeccable. Handover was fantastic! The car was beautifully polished and kept under cover ready for my …

An absolutely fantastic experience dealing with Aston Martin Birmingham.
Whilst considering my purchase I had interaction with all front of house team lead by Dean, I received nothing but warm welcoming informal service which made my …

What a fantastic experience of buying a new DB11 Volante for my wife from Dean J at Grange. The whole experience was first class and Dean gave us a really thorough handover when we collected the car at the weekend. …

Having bought an Aston previously some years ago at a different Aston Martin Dealership I was disappointed with the service. However, Grange Aston Martin Birmingham completely transformed that experience to one of the best I have received …

This is the 3rd car I’ve bought from Aston Martin Birmingham and as usual first class service from the whole team especially Dean Jellicoe.
I was made very welcome and the whole experience of collecting a new car was made very special.

A huge thank you to Spencer and the Team at Aston Martin for the service and overall experience provided to me in relation to the purchase of my vehicle. Every single part of the end to end process went a smooth as possible. Buying a car …

Proud to say I just purchased my first Aston Martin. Great experience due to a focused team . Chris in Sales ,from my first contact was exceptionally attentive , professional in manner and I was wowed by his passion and knowledge of the …

Great team who were patient with my near two years of indecision over whether to invest in a Aston or not. Knowledgeable team who were happy to explore multiple options and ideas. Particular thanks to Spencer and Dean who always went the …

Dean J has been fantastic. We are new to Aston Martin and he has been very accommodating and willing to spend time with us to understand the cars and options. The rest of the team have been great supporting us too when he was off.

My experience at the grange Aston Martin Birmingham was great all the team were brilliant Spencer went above and beyond to make the deal happen the tea was great and I will certainly recommend this company as I most certainly will be doing business with them in the future thanks Spencer and the team

A superb buying experience with Grange Aston Martin Birmingham

Spencer and his team were a pleasure to deal with. …

I just bought my dream car from a dream dealership! Top service all round……from first enquiry to driving away, I knew I was in the right hands. Dean & Spencer made me feel at home in a relaxed atmosphere & all in all, provided an …

I have recently bought an Aston from Grange Birmingham. Having bought many cars over the years I can honestly say this was without doubt the best customer experience I have had. Spencer and the team ensured the whole process was seamless …

I recently bought a second hand Mercedes SL from Grange Aston Martin Birmingham. I had really extremely good service from Dean Jellicoe and the team. Nothing was too much trouble and they made the purchase a very straightforward process. …

Picked up my Vantage S today and cannot fault the experience I have had with Grange Aston from my first call enquiring about the car, visiting to view the vehicle, test drive, negotiation and finally to collect. …

I always receive exemplary service from the team at Grange Aston Martin Birmingham. They make everything so easy and personable for the customer, during the buying and selling process and also when booking in for service or winter checks. I would only ever buy my car from Dean and his team

The team at Aston Martin Birmingham are tremendous.
Spencer Hollis ensured the ordering and delivery of my New Vantage was without fault and most importantly an enjoyable, honest and stress-free experience. …

I bought my first Aston Martin Vantage from AM Birmingham in 2016 and had a great experience. In 2019 I purchased a brand new Vantage from here too, which again was great, not rushed, well advised and received so much help in choosing the …

If Google had more than 5 stars I’d be warding them. From the moment I set foot on the premises I felt welcome. Spencer did a great job of running through the vehicle, his knowledge of the DB11 and the wider Aston Martin range was …

5 star experience from a 5 star Dealer.
Service was second to none. Dean and Spencer spared no effort, and my car was ready 2 days earlier than expected. no other dealer I spoke to was prepared to …

Absolutely fabulous service from initially viewing the car and throughout the buying process. Great staff but particular thanks to Chris, Dean, Spencer and team. Thoroughly recommend this Aston Martin Dealership for their friendly and professional service. Great people to deal with.

This was the first time I’ve bought a car from Grange Aston Birmingham. I’d particularly like to thank Chris Little and Spencer Hollis and the rest of the team for their first class service and attention to detail throughout the whole …

What a truly wonderful experience! I recently visited Aston Martin Birmingham with a view to purchasing my first Aston Martin. Having never purchased such a prestigious car I was obviously quite nervous about how I would be treated. I was …

Just purchased my first Aston Martin DB9 from The Grange Aston Martin Birmingham from Spencer Hollis. To deal with Spencer was an absolute pleasure to say the least. He made the experience of buying an Aston very special to my family and I. …

My experience with the team at AM Birmingham has been top class from the initial enquiry right the way through to collection of the vehicle earlier today. For myself, buying an Aston Martin is something that you aspire to for many many …

Grange Aston Martin is by far the best Aston Martin dealership I have visited. From the moment you first step inside your welcomed with a smile, Extremely professional, genuine friendly people with vision and excellence for the brand. Chris, Spencer and Dean are a credit to Aston Martin an all round fantastic experience.

Purchasing my dream car from these guys was a great experience. Told them what I was looking for and they sourced it, got it to site for me to view and looked after me all the way through the process, including after the sale too. …

Absolutely first class buying experience of a first class 2nd hand car, i was able to buy with complete confidence, for the same price as independents and non Aston dealers, it does not make sense to buy an Aston Martin from anywhere else …

After having an awful experience with Porsche, Chris Little did everything and more to make my experience with Aston Martin very special.
Highly recommended.

Simply fantastic from start to finish. Living up to the best in standards for Aston Martin, this showroom couldn’t do enough to help; showed flexibility, all the information I required, great communication and attention to detail at every step. Would highly reccomend this & thank Grange Aston Martin for their work!

Had a brilliant time looking around the cars,Leighton (child in pic) especially loved the DBS, the staff were amazing and even gave him a Aston Martin booklet.please follow @kid_leightlee on instagram so one he will be able to purchase one …

Well it’s been about a week now since I brought home my second Aston Martin from Grange Birmingham.
I’ve got to say what a great experience it has been on both occasions. …

I recently purchased an Aston Martin Rapide from Grange Aston Martin Birmingham. I dealt with Dean Jellicoe throughout and he was the epitome of professionalism. …

Excellent service from start to finish from Chris Little at Aston Martin Grange Birmingham. From driving down to East Sussex for the test drive and getting my broken Vanquish home from The Netherlands in time for the part-exchange, he went …

Dean is impeccable. Knowledgeable, professional and customer obsessed. Couldn’t be happier

I have purchased many cars over the years. The helpful and polite manner in which they dealt with me was fantastic. I live 150 miles away, I will return again to get my next Aston Martin from them. Many thanks for making me feel special

Just purchased a DBS Superlagerra from Grange Birmingham.
The service provided by Spencer was exceptional from start to finish, extremely professional and efficient in managing the sale and delivering the details of …

Recently bought a vehicle from Aston Martin, Birmingham.. My main point of contact was with Spencer Hollis who was a pleasure to deal with. Always professional, attentive, courteous and a good communicator resulting in a seamless purchase. Very satisfied customer.

Looked after by Chris Little from start to finish and the buying experience could not have been better. It has been a dream of mine to own an Aston Martin for as long as I can remember and my Vantage is perfect. I would recommend Grange to anyone looking for what I think is the best car in the world

In the past with other vehicle dealers we have experienced some pretty arrogant, lazy, off putting sales men who frankly just thought we couldn’t afford their cars so I admit I wasn’t really sure what to expect when we turned up to the …

An excellent service. We had been looking for a good quality van within a set budget and struggled to find one, until finding one with Grange car sales. Tony was really helpful over the phone and the vehicle was exactly as he described it …

Dean Jellicoe and others at Grange Aston Martin Birmingham made the purchase of my first Aston a most enjoyable experience. Despite turning up in my (very well-used) everyday car, my wife and I were very well treated. I’d just like the rain to stop now, so we can enjoy the car more often!

To all at Aston Martin Birmingham,
Thank you all so much for a very pleasurable purchase of my new Vantage.
A very special thanks to Chris and Dean as nothing was too much trouble for …

I picked up my new vehicle on a Saturday and the process of collection was just as simple and enjoyable as every other part of the process. From day one Dean, Chris Little and the team have been nothing but relaxed, helpful and passionate …