Hylton Gott reviews

The service team here are awesome! Extremely friendly & welcoming ☺️
We purchased a 2nd Volvo S40 privately & a week later had an injector fail. Our local generic garage fitted one & sent us away, not having coded it & the car …

I have been a customer for around 2 years. Hylton Gott’s Service and bodyshop teams are the best in the business as far as I am concerned. …

Really good service.
Quick & easy to buy online.
Never thought I’d buy a car online & get one delivered, but thanks to Lee Holman …

Came to purchase a used car, salesman Josh and the whole team were helpful friendly and made great coffee! Knowledgeable team and a very comfortable environment to be in.
Thanks everyone

As a new customer to Hylton Gott Kings Lynn, the service I received has been first class. I purchased my Volvo, remotely and wish to praise the professionalisation and friendliness of Josh. He made the process easy, answering questions knowledgeably with advice and support. Thank you a very pleasant experience.

Recently bought a vehicle from here. Sold to us by Robert.
The whole experience was excellent. Robert was a pleasure to deal with from start to finish. We had 2 long test drives in the vehicle with no pressure to buy. …

Hylton Gott carried out a service and MOT on my car. Excellent welcome from the service department. Very happy with the work carried out and as an added bonus the car was also cleaned whilst there! Would highly recommend!

I bought a used XC40 on the 8th of April and I’m not happy with car and I want to return it but Hylton Gott refuses it. …

Having recently purchased a Volvo XC40 from Hylton Gott I can only praise the seamless, trouble free attention to detail by Robert Law (Sales Consultant). I was provided with a good trade-in price against a 2019 XC 40 covered by Volvo …

Took my xc60 there today for a faulty window that had been fitted by a windscreen company. Cannot fault the service from the phone call to the completed job. Really friendly and efficient staff. Many thanks. …

5 star experience from start to finish from everyone at Hylton Gott.

From the moment we reserved the car online, to resolving a couple of minor …

We entered into a sales negotiation to buy a Volvo XC40. We thought the deal had been done and we were then informed car was then sold to someone else. Terrible customer service!! Avoid

I’m more closer to the peterborough volvo than here, however. Peterborough service team could find a fault in my car, literally 5 mins at Hylton they sorted it. Also, Hylton gott seem more knowledgeable with their cars than peterborough. Always a pleasure to do business here.

Recently bought a car from Hylton Gott – Volvo Cars. Robert was a pleasure to deal with – very helpful and informative. Was worth the 2 1/2 hour journey!

Recently picked up my brand new XC90 – exceeded expections. The guidance, support and advice that Robert provided was exceptional. Why can’t all sales people be like Robert. The whole experience; from first meeting to picking the car up (and offer to just drop by or call him whenever) was first class. Mike

Had my xc60 for just over a month now and had a recall pop up. Well, a quick phone call and booked in less than a week later. The staff are very friendly and the service was exceptional.
Highly recommend these guys.

Salesman told me a V60 Cross Country would do 60-70 mpg. I placed a deposit and then read it would do 34mpg. I cancelled order and was then told that I should do my research before placing a deposit. I was doing research when I asked him …

Recently bought a car from here and I am really pleased with it. Robert was absolutely lovely, so helpful and professional. Would highly recommend this garage!

Very happy with this dealership, the people are friendly, helpful & go above and beyond for their customers. Would be delighted to have a car from them again.

I found a used car from Hylton Gott and paid the reservation fee online. The next day I received a follow up confirmatory phone call from the dealership to confirm reservation and arrange a viewing. …

Great service! Robert took great care of us and made purchasing a car an extremely smooth process. Thanks a lot!

5 star service from Robert.
He made the whole car buying process very pleasurable.
Would highly recommend.

Fantastic service from Josh from start to finish. Car was like brand new and the service was second to none. Would definitely recommend to friends and family.

Excellent service as always from Jody & Lee

I have just taken delivery of an XC60 from Hylton Gott and I have to say, it was a great experience. From the moment I contacted the dealership, Robert was extremely helpful and answered every question with honesty. Robert and the team have …

Having bought my Volvo 6 yrs ago I wanted to let you know how pleased I have always been with the service from all of your staff over the years.
A couple of months ago I had quite a lot of work done which unfortunately had to …

Lee, Andy and Paul were absolutely brilliant, kind courteous and diligent during the service. …

Sensational customer service and cannot recommend enough … having inquiring about a new Volvo on one of there sales days, the staff were on hand with information and experience. I felt I was well looked after and will certainly be a recurring customer.

This has to be the best Volvo garage in the country, the body shop team achieve amazing results, the Service team and the Sales team are the best, everyone connected with Hylton Gott are friendly, professional and they care, you won’t find a better garage anywhere

I have recently taken delivery of a used Volvo from Hylton Gott and have been dealing with Lee. …

Thanks to Robert for the great service I received. Kept me upto date right through the process, with videos and emails.
Thanks to the driver Chris who delivered my car to me. …

I was sent here by Volvo customer relations to sort out my outstanding issue with the car. Surprisingly to another garages they took mine issue and me seriously. They fixed car without arguing or trying to find silly reason why not to do. I …

Excellent after sales service. Always happy to help and very knowlegable.

I have had cars from here in the past so thought I’d visit to look at either an XC60 or XC90. I walked around the forecourt with no staff showing any interest so, went into the showroom and was ignored by all staff walking around, I didn’t …

An amazing experience. I could not fault the team here. I have recently purchased a new car from the Hyton Gott team and they were helpful from the word go! Robert in sales was fantastic and helped with everything that I needed and was brilliant, no job too big or too small. Thanks again for a smooth experience.

…brilliant service once again, following
unexpected lights failure & drop in to Crimplesham. Thank you all!

Robert law at volvo Downham market a true salesman ,treated me like a equal no judgement as to my vocation lifestyle etc (been judged before I promise you ) hand over experience 9/10 px price negotiation was on the nose happily use them …

I visited to get information on the models available as my company car is due change. Fantastic reception from the friendly, polite and knowledgeable Salesman. Thanks !

Great experience, nothing was too much trouble, thank you

Staff were friendly but they only had one car in the showroom.

Brilliant customer service, outstanding facility’s, great coffee

Excellent service from start to finish. They really looked after us. I cant rate them high enough. Very friendly and professional staff

Great service, thanks Andy, saved my bacon

Always good service here. Team are great and very helpful. Always manage to get a very decent courtesy car.

Excellent all round service

Excellent service, probably the best I have encountered recently, can’t wait to see the latest model

Exceptional service. Aston, although not directly arranging things, was a tremendous help in finding a car, guiding me through the differences in the models, and setting up the real life value/ perks/ features of several different options. …

Brilliant service, friendly staff who couldn’t do enough to help. Great coffee too!

Very helpful, very straightforward staff, none of the pushy car salesman techniques, felt like they wanted my business (unlike a recent experience at a couple of other dealerships). Very happy with the service received and received the …

One of the best car dealers I’ve used. Honest and extremely helpful with my Polestar.
Highly recommended.

Only looked at used cars , as closed. Loved the fact, all details are within car rather than scanning a barcode, to get relevant info. Will go back, good range of cars

Incredible service. The dealership staff and Richard Dolman and Aston in particular are very honest and an absolute pleasure to deal with. I come from London but would go out of my way to deal with this branch as such places are a rare find indeed.

After several friendly phone calls to Hylton Gott asking questions regarding vehicles they had for sale, nothing was too much trouble for them. We finally purchased our car. Excellent service and we will definitely recommend.

Was quite a drive 100+ miles, but well worth it.
Bought 2018 XC60 T8. Everything works perfectly, the staff is knowledgeable, helpful and friendly. They had answered all my questions, and prepered the car for …

Excellent place to visit… very helpful staff, couldn’t do enough to help out. Only downside really is public transport access. Not very regular buses. Taxi seems to be the easiest way.

Thanks to the people working at this outlet as usual good service

Highly recommended. Very helpful and friendly. Bought the car after a test drive, decent part exchange for mine
Looking to go back in a couple of years to buy another one.

I’ve used these guys twice recently. Both times they were extremely polite and professional. I needed some small plastic cogs that had broken inside my sat nav unit. I phoned up expecting to hear that I’d have to have the parts fitted by …

Told me that they had done something to my car even though it was already doing that before I even got there I did not get why they needed to lie an say they did stuff even though I went there for something completely different

Very helpful and friendly staff.
Looking to exchange our car and don’t feel pressured to make a decision.
Always have our cars serviced here . …

Contact this volvo garage via there online form enquiring to purchase a used Volvo xc60, I received a automated email saying they would contact me soon….however 4 weeks on, I’ve not heard a single thing…not impressed and looking elsewhere.

Surprisingly I had a problem with my XC40 on the way to Luton a few weeks ago. I called in to the dealership for help and received excellent care from Lee and the service team. It took several hours to sort as the problem appeared to be …

My partner was considering buying a Volvo and this was the closest Dealer.
The car ‘salesman’ was very approachable and knowledgeable and skilled in his trade. We felt very comfortable with him with no obligation. There was a good …

Great service, friendly staff, decent prices.

Outstanding Customer Service. Will definitely recommend and return.

Bought a xc60 and found safety belt problem. Sorted with one phone call and hour at garage. Great service and no quibbles. first class highly recommended.

I could not understand why there was no MOT certificate with the car purchased 20/10/2021.On the following day I noticed cracking and perishing on the front tyres, I took the car to the local tyre distribution centre, who confirmed that the …

Great cars, great staff. Very helpful, and let us take two of their cars on nice long test drives. Walked out having bought a brand new Volvo!

Always a first class service

Lack of signage on forecourt for department s
Had to “hunt” for my car in very busy rear car park on completion!
Nice modern building … just to many steps for us “oldens”!!

Very Good service by The sales man Josh.
Always kept me Posted until my car was delivered all the way to Birmingham.

Just bought a second hand XC60, salesman was very helpful and non pushy, gave us the keys for a look round and an unaccompanied test drive, Information he gave us was clear and of use, no sales BS, a smooth and easy sale … ( Oh, and thanks for the mats D )

I was lucky to drive the new Volvo XC60 as soon as it was put on the road at Hilton Gott. The car is fantastic to drive, and provides a very luxurious and comfortable interior. The spec of the demonstrator was very high, and I did not …

Very relaxed environment. Knowledgeable and friendly staff. Quality and good value cars. Presented to a very high standard on delivery, very pleased. Thank you to everyone involved.

Bought car and was all handled online for click and collect. Very professional and all within current guidelines. Very impressed defo recommend.

I bought a Volvo v60 T5R 19 plate in November 2019 from this dealership traveled down from Glasgow to collect . After a very poor experience with my local Volvo dealer Glasgow.I can state without any doubt that the service was second to …

Really nice place, stuff friendly and happy to help, but not in your face good overall service and they really look after your car , can’t really fault them maybe a bit pricey but still worth it.

We have bought around 20 cars from Hylton Gott over many years. Really nice folks offering great service. Can’t fault them.

Top notch! I dealt with David who couldn’t have done more for me and restored my faith in car salesmen, after being burnt from previous dealings, with other companies!

Fantastic service! Would highly recommend!!!