Atlantic Electric & Gas reviews

Today – Saturday 20th May 2023 I had ‘the jewel in the crown’ of customer service from Jason. I had been searching for 2 days for a particular stylus needle. Time was running out as I needed it for a special event for my elderly father and …

The customer service was fantastic they knew provided detailed information. It was not just about the selling but they helped me identify the best deal for me as customer. I highly recommend a visit to the store. Thank you

Atlantic Electrics is my preferred home appliances’ supplier because of their friendly shopping environment. The Manager particularly has been very patient and helpful in all my dealings with him. I surely recommend everyone to shop there…

I recently had my TV delivered from Atlantic Electronics today and was very impressed by George, who was very professional compared to his work colleague. He delivered first class service and was very knowledgeable on where the leads went back into the TV and that’s why I have given 5 star. Would def recommend George.

Soundbar is amazing in overall. Only thing, it came with a little damage which had to happen when in the shop or warehouse as the packaging would not allow to do this kind of damage during delivery. Anyway it does affecting just a little a visual point.

Great sale, very good consultant Shmoo. Well done!
Delivery as promised prompt, polite, great service. Well done.

Outstanding customer service & prices at Atlantic
I have used Atlantic a few times now, and they have never let me down. This order in March 2023, was for a Bosch washing machine, best price on the market. I …

I found this company extremely helpful, making my purchase of a specialized dishwasher really pleasant and easy. Shamoon kept in contact and was knowledgeable and professional.

I would buy it, but first I would compare the prices with other stores. if the price is more expensive elsewhere, I would choose another store. In this case, I made a mistake

It’s rare that I’ve experienced good customer service, especially in the UK. Be it large organisations or small businesses, big purchases or small, it’s seldom you feel the person has given you sufficient time and genuinely wants to find …

So happy with my purchase I made online next day delivery via DPD would definitely use again 10/10

Excellent service from Atlantic, very profeesional and very polite. I would highly tell everyone to order from Atlantic, takes all the stress away and whole process easy.

Never having shopped with Atlantic before and always used a national chain previously,I found Atlantic so much better. Better advise, better pricing and overall better service.

Great please for top quality products. Friendly staff who will help you got the right products for your needs

Great company to shop with, Good prices, keep you in the loop all the way, deliver when they say and packaged well, have used and will continue to use again

Excellent customer service. Kept me well informed of delivery times etc..

The ROIDMI X30VX Pro Cordless Vacuum Cleaner with OLED colour display & App – 80 Minutes Run Time

Arrived earlier than expected which is both good and bad

Polite gents …

Very happy with purchase . We were served well by Rinesh. Highly recommended.

Exellent service ordered from them twice and both products where great

I cannot praise this company enough, Shamoon is the most helpful and dedicated person and went over and above to help.

Cannot complain about this company, item arrived on time and delivered carefully.

Fast delivery great sevice from this company will buy from here again

Great customer service. Great range of products.

The only slight complaint is that it takes about a week to receive the parcel.

The showroom is conveniently located in NW London, with ample free parking on-site. They stock a wide range of Appliances, AV equipment, DJ Equipment, TV’s, bespoke German, Italiand and English Kitchens and so much more.

Great value for money, fast delivery, same as description

Excellent always responded with a follow up phone call

They provided in depth information on what would be the ideal Television for me. With so many options available, it was very difficult to understand the technical specs for each model as every brand uses their own acronyms. The staff helped …

Great company and delivered on time.

One of the worst repair stores, they don’t call to update you on your order and will take your products for 2 months not being able to do anything just to pay 40 pounds for them to take it to thier lazy store. Especially when they bring …

Superb product knowledge. Unparalleled choices. Having scoured the market for trusted advice for sound, AV, media and automation advice, these guys wipe the floor with the competition. Forget the likes of Richer Sounds, these guys really …

Was on time, put little scratch on side but not really noticable

Atlantic Electrics supplied me with 6 appliances for our new home. Not only were they able to get the exact models I was after but at the best price too. Great communication and service and I was kept full up to date with items which needed …

What a Great Company!

Ordered tumble dryer on friday,got it delivered on saturday before 1pm! Even it …

We recently bought a flat and was recommended Atlantic Electrics by our kitchen fitters. We ended up buying a total of 7 appliances with them and the process from beginning to end was smooth. I spoke to Rinesh over email, who gave me …

Excellent attention to customer. Thank you.

Atlantic Electrics offered me repair services on behalf of John Lewis. I was …

Arrived on time and the condition was up to my expectations.

Excellent service! The service offering beats any online company and I would always buy from here. Rinesh is very knowledgeable and he understands good customer service is the key to a great business!

I have been purchasing from Atlantic Electrics for over 10 years. The service is outstanding as well as the equipment. Rinesh is superb and is always helpful-I wouldn’t go anywhere else! The fact they have been going for almost 50 years serving the community is incredible.

Great service. They have individuals who are really well versed in all products. I ordered numerous kitchen items and was helped throughout the whole process. Really patient and always happy to help.

Brilliant customer service and the owner rinesh is very knowledgeable on a lot of home products. I obtained all my speakers, amps, tvs and white goods here. They were all purchased at remarkable value!

Absolutely excellent. Not only did they have the product I wanted in stock it was also at an excellent price. Arrived the very next day and they had even phoned to check some details I’d missed. If only every business was as efficient as Atlantic Electronics.

Excellent company! Our first order with Atlantic Electrics turned up 2 weeks early so we are extremely pleased! Top notch service from Dipesh , fully recommended by Dance2 Guildford!

They resolved my issuebquick and efficency

Have gone to them for advice and purchases for a variety of products… I have always got 5* service from them with very competitive prices on purchases. They have amazing staff, very courteous, polite, knowledgeable and always helpful

Have used these guys for ages, they are top class. Proper old school, long standing family run business that has grown to become a full on professional service operation for the likes of Samsung, Sony etc etc and John Lewis. I wouldn’t go anywhere else. You are in good hands, enough said.

A personalized customer service was offered to me taking into account of my kitchen requirements. The prices are fair and range slightly cheaper to where I got quotes to. Excellent service. Would highly recommend shopping here for quality and great service.

Atlantic only do quality products and services. We purchased numerous items for a few of our homes, met with a smile and at competitive prices. Rinesh and staff took care end-to-end. We experienced a breakdown on one of the products and …

Excellent service all the way. Thanks To Dipesh for sorting out all the AV for my house

Shamoon is incredibly quick to return quotes and is very competitive on pricing. I’d highly recommend.

Attempted to purchase a system for a value of over 3k. I reached out to them over the phone yet the person who described himself as the store manager couldn’t have done a better job pushing me away. All i was asking for is some guidance and …

Atlantic Electrics assisted me with an order for a replacement integrated fridge and could not have been more helpful. Rinesh and the customer service team kept me informed of every step while installation on delivery went flawlessly. Their …

Fantastic appliances at great prices. Speedy delivery! So pleased with my new dishwasher, it’s the best I’ve ever had. Thanks again!

A Great showroom for all your Audio video & white goods all displayed for you to choose from & all at very good prices. You can not go wrong with Atlantic Electrics.

Atlantic Electrics is by far the best place to get all your electrical good and appliances from! The customer service is outstanding and the team go above and beyond for their customers. I won’t be purchasing from any other store apart from Atlantic Electrics!

Ordered a car phone charger which was the wrong one for my Motorola. Phoned to see if I could send back for refund but spoke to Hitesh who realised my phone was a newer model, checked to see what cable and adapter I needed and sorted these out for me. Excellent customer service and product knowledge. Thanks Hitesh

Great service always.

Ordered a Sonos Sub . Atlantic rang to check they had the correct delivery address and it arrived the next day. Excellent service

Above and Beyond
I purchased an Eco Air 12P Portable Air Conditioner Unit from Atlantic Electronics in June during our mini heat wave, unknown to them it was for a very sick dog …

Fast delivery good communication

Great service from Joe and the team

I’ve been using Atlantic Electrics for more than 10 years and the service I’ve received from Dilip, Rinesh and the team has been second to none. I would highly recommend this company.

Excellent service provided, the staff are very friendly and has excellent knowledge of the products they sell. Would definitely recommend to get your electronics goods and appliances from Atlantic Electrics

Shop isn’t open on a Sunday. Not sure they understand their clientele or their market. Anyone buying expensive audio video equipment is more than likely to be working Monday to Friday, so why a business like this wouldn’t be open on both …

Another safe and successful delivery from Atlantic Electricals. Good price and great customer service.
Buy local 🙂
Many thanks for the service

Ordered a Fridge unit yesterday which was in stock and was delivered the same day.You can not beat that kind of service,so many thanks to the guys who i spoke too including Ruddy.Great service thanks very much..

Super fast delivery, excellent service and wonderfully polite .. guided me well on choices.. truly recommend this store.

Always great service from Rinesh and the team. Great advice on products and always willing to find you the right solutions and set ups

Fantastic service from the team, great showroom and always better prices than the rest of town! Highly recommend!!

Called them to ask for a quote on repairing my TV, they told me there’d be a £50 call-out fee for someone to come out to me, so I told them I’d just bring over the TV myself. After a 45-minute drive their Samsung Service Centre informed me …

I wasn’t expecting the helpful advice and non pushy sales approach. I purchased more than I planned to but I’m very happy with these guys.

Bought all our kitchen appliances from Atlantic electrics. Very knowledgeable and helpful team. Wide selection of the most modern appliances. Also go there for all our electronic needs.

The team at Atlantic are extremely knowledgeable and offer amazing customer service. Having been purchasing from them for many many years I cannot recommend them enough.

Always a good experience.

Thank you Mukesh!
I bought a LG HD TV from John Lewis and it developed a fault on the screen. A small but annoying line/shadow on the screen. The chaps that collected and …

Brilliant Service All Round

Great place to get everything you need.
They guys know there product and always super helpful.
Highly recommended!!

Absolute nightmare to deal with, sent me wrong item and then expected me to pay for it to be returned. After a full day of emails going back n forth I gave up and filed a claim with Amazon. DONT TRUST THESE GUYS !

Excellent experience thanks