B&CE average reviews all over the web

1.6
Total Reviews 46

Average reviews from all platforms

Average Rating 1.6

Average reviews from all platforms

  • 5.0
    6
  • 4.0
    1
  • 3.0
    1
  • 2.0
    0
  • 1.0
    38
B&CE reviews breakdown:
Google
1.6
46

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46 B&CE reviews on Google

TH
Tom Houston 9 months ago on Google
( 1 out of 5 )

Disgraceful company – avoid at all costs! They have held on to my pension funds for 4 months when I tried to transfer away, giving lots of poor excuses and lying about fraud protection. It should take 2-3 weeks max. Giving 1 star because …

PD
Paul Davis 9 months ago on Google
( 1 out of 5 )

Absolutely dreadful. Steer clear. Still no answer for why they took money out of my account 5 times for the same thing. I’m in the process of reporting them to the pension’s ombudsman. …

JC
Jonathan Church 9 months ago on Google
( 1 out of 5 )

Do not use , as others have mentioned you won’t ever see your money back , constantly shifting the goalposts so you cannot access your money with constant new questions and requirements so they don’t have to pay you your money . 5 months of …

WW
Warwick Wainwright 9 months ago on Google
( 1 out of 5 )

Terrible company, takes 1 month to respond to an email. You’ll be waiting six months minimum to initiate any kind of transfer from them…

SP
Shyamal Patel 9 months ago on Google
( 1 out of 5 )

Transfer out process is farcically slow with 2 week response rates on emails and comical levels of incompetence from their transfers out team
How b&ce / people’s partnership can claim to be carrying out their fiduciary duty beggars belief.

PG
Paul G 9 months ago on Google
( 1 out of 5 )

Hilariously bad. They can’t even run their own website – so how can they be trusted to run the more serious systems required to look after your cash. I’m out.

A
Anushka 9 months ago on Google
( 1 out of 5 )

I haven’t been able to access my account for 5 months.
I have sent two emails and not received a response.

AS
Ally S. 9 months ago on Google
( 1 out of 5 )

The money not growing up cuz here if I know I don’t transfer my other pension here they are not helping there clients…and they dont give your money if you go early retirement cuz you need to prove it first is not growing the money is useless this company…

OE
Owen Evans 9 months ago on Google
( 1 out of 5 )

Don’t recommend. Terribly slow customer services, ‘lost’ emails, ‘backlogs’ of work they claim to have to go through before they can assist. I’ve moved seven pensions from large providers like Scottish Widows into one pot, others have taken no more than a few weeks to port across- this lot have taken MONTHS! Avoid at all costs.

CF
Claire Feldkamp 9 months ago on Google
( 1 out of 5 )

If I could leave less than one star I would. Awful company, who don’t care one bit about helping their customers to manage their pensions. Customer service, they do not know what that means. Need something on your account updated? Forget …

AC
Andy Cottle 9 months ago on Google
( 1 out of 5 )

A terrible business to work with. Emails are constantly ignored and it’s bordering on impossible to move your pension to another provider. Avoid at ALL costs.

JB
James Barber 9 months ago on Google
( 1 out of 5 )

Really inept organisation. Wanted to transfer my workplace pension out – needed a letter from them with answers to questions, TWO months later I still didn’t have it. …

KS
Kate Stent 9 months ago on Google
( 1 out of 5 )

They did not send me joining booklets so I was paying in for 9 months and had no codes to access my account. Finally got the information but am now having difficulty taking out the few thousand in there as i have reached pension age …

LT
lorraine Timmins 9 months ago on Google
( 1 out of 5 )

Absolutely disgraceful company to be honest I’ve just taken out my money and are absolutely
gobsmacked at what has gone in my bank account.decided to take out now because …

SM
Steven Morrison 9 months ago on Google
( 1 out of 5 )

Crooked company. Do not trust for employee pensions.

It took me almost a month for them to allow a pension transfer, and when it …

MC
Michael Connor 9 months ago on Google
( 3 out of 5 )

Advisor told me I should have 8% taken from my pay but on a weekly basis paid system at Britannia Jersey jinkey LTD but I have had less taken. Will have to ring up again now!

GW
Gordon Wright 9 months ago on Google
( 1 out of 5 )

Awful company. Utterly clueless
Try taking your money, they place obstacles in your way, tell you one thing then another. …

DJ
Daniela Jarmel 9 months ago on Google
( 1 out of 5 )

Awful customer service, racist employees- tried to help my grandad sort out his pension who doesn’t have much understanding of English and asked whether I could translate for him,they stated it’s against the policy and when asked for a …

J
Jagged 9 months ago on Google
( 1 out of 5 )

Con company rips elederly people off bare naked. Do not use them.

CH
Cara Hickson 9 months ago on Google
( 1 out of 5 )

DO NOT USE THEM!!! They will hold your investment at ransom and will never release it, even if you have the right to change who you invest with.

BG
Ben Glynn 9 months ago on Google
( 1 out of 5 )

This company will make it so awkward to receive your own money, almost like they don’t want to give it back to you. Avoid this company.

MA
Maria and Anthony evans 9 months ago on Google
( 1 out of 5 )

Opted out of my pension in June expecting my money by middle of July then they said there was a backlog then they said problem with tax people
Then they said I haven’t been paid out because I never cancelled my payment with …

DT
Daniel Turner 9 months ago on Google
( 5 out of 5 )

My workplace pension is provided by this company. The process to transfer my existing pension to them was simple and painless with no issues. On a few occasions I have needed to contact them by phone and e-mail and have always been satisfied with the help / response given!

MH
M H13H 9 months ago on Google
( 1 out of 5 )

My self and company i work for as been trying to contact you about a transfer quote for over the last 2 months and still had no reply .the pension team has had to reply from you and i have logged into my account and submitted multiple forms …

CB
Craig Brown 9 months ago on Google
( 1 out of 5 )

Refused to allow me to move money to a SIPP contingent on an intrusive questionnaire

JB
James Barr 9 months ago on Google
( 1 out of 5 )

Hard to get a hold of, and they never keep their word my friend retired in March and asked for a lump sum payout, was told that his employer had not paid the last payment, this was resolved over six weeks ago, they said that they would send a payment, guess what, yes still waiting. I would not get involved with this company at any cost.

CD
Claire Djemal 9 months ago on Google
( 4 out of 5 )

I can’t fault B&CE so far, we are an employer and chose to use them for our three companies. If I ever have queries they are easy to get hold of (a bit of a wait on hold but nothing major) and they are always able to answer any questions I have.

HR
Huw Richards 9 months ago on Google
( 1 out of 5 )

To be honest I pay a lot into my pension yet the amount in there seems to be continually decreasing?… also when contacting b and ce by phone there is no ring tone so you spend 20mins on an (engaged tone) maybe in the hope that people will hang up and end the call

AM
Angela M 9 months ago on Google
( 1 out of 5 )

Absolute cowboys. Seriously, read all of the negative reviews here and on Trustpilot – all of us can’t be wrong! Do not use them

MM
Mitch Miller 9 months ago on Google
( 1 out of 5 )

Absolutely shocking service, after our many employee’s were auto-enrolled with the People’s Pension. …

CL
Carolann Lewis 9 months ago on Google
( 1 out of 5 )

Company are a nitemare sent my marriage certificate months ago to change my name and have called twice and emailed and get no where. Absolute rubbish

ES
Emily Shepherd 9 months ago on Google
( 1 out of 5 )

Not good. They don’t seem to respond to customer contact at all and have ignored my request to transfer out. I guess as long as they have your money that’s all they care about.

DC
diane chambers 9 months ago on Google
( 5 out of 5 )

every thing was explained to me,easy forms to complete,all completed within four weeks .Would definitely recommend

MS
Mick Shield 9 months ago on Google
( 1 out of 5 )

Trying to claim your pension is not easy. Telephone is either engaged or you’re put on hold. They dont reply to their internal messaging system nor emails it seems.

RS
Ryan Sefton 9 months ago on Google
( 1 out of 5 )

Terrible company, slow to response on all matters, create problems rather than solutions.

JM
James Mcaulay 9 months ago on Google
( 1 out of 5 )

Wish I had never heard of this company there is no information on you online account when you phone up everytime they give you a different time scale when your claim will be payed out they keep your money till the last minute it goes down …

R
Remuszica 9 months ago on Google
( 1 out of 5 )

they not make refound for private pension less then 1 month, with automatic enrollment. call to the police, everybody! i report this scam!!!

SO
Stuart Owers 9 months ago on Google
( 1 out of 5 )

Really difficult to deal with and website never remembers passwords, customer services slow to respond, making a legal compliance requirement longwinded and painful!

BF
bernard fleri 9 months ago on Google
( 5 out of 5 )

Revised post..
My claim to my surprise was dealt with quickly from this month July full payment nxt wk mon many thanks bce …..

K1
Kop 180 9 months ago on Google
( 5 out of 5 )

This company runs the peoples pension, and they have been very helpful with my pension transfer. Thank you!

AS
Adam Strang 9 months ago on Google
( 1 out of 5 )

Stay well clear slow and inefficient, have had nothing but problems.

SF
Stephanie Field 9 months ago on Google
( 1 out of 5 )

DISGRACEFUL THAT MY SISTER WITH A LUNG CONDITION THAT HAS HOSPITILISED HER IN THE PAST IS STILL WORKING WHILST HER LESS VULNERABLE COLLEAGUES ARE WORKING FROM HOME-SHAME ON YOU-LOOKING AFTER PEOPLES PENSIONS!-YOU SHOULD LOOK AFTER YOUR STAFF FIRST!

PA
Phillip Allsopp 9 months ago on Google
( 1 out of 5 )

THEY HAVE MADE A PROLONGED AND VERY STRESSFUL OPT OUT. I WOULD NOT RECOMMEND THIS COMPANY AND WOULD USE WEB FOR EFFICIENT OP OUT. AS TALKING TO THEM IS LONG WINDED TO SAY THE LEAST

JT
Jim Tuv 9 months ago on Google
( 5 out of 5 )

I like them. Very helpful on phones.

AR
Alex Rowlands 9 months ago on Google
( 5 out of 5 )

Fantastic pension provider. Always helpful staff and great communication

ER
Ed Roberts 9 months ago on Google
( 1 out of 5 )

They are very expensive compared to most pension providers

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