Bedford Hospital average reviews all over the web

3.0
Total Reviews 80

Average reviews from all platforms

Average Rating 3.0

Average reviews from all platforms

  • 5.0
    34
  • 4.0
    4
  • 3.0
    2
  • 2.0
    6
  • 1.0
    34
Bedford Hospital reviews breakdown:
Google
3.0
80

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80 Bedford Hospital reviews on Google

D
dean 7 months ago on Google
( 5 out of 5 )

You have the most caring amazing trust worthy staff ever the most genuine caring down to earth. I really needed to be shown someone cared when going in for an overdose they are all sooooo great man you feel so cared for so safe they …

MF
Maria Fountain 7 months ago on Google
( 5 out of 5 )

Bedford Hospital have amazing staff, doctors and nurses. My 86 year old husband been admitted for life threatening circumstances at least 4 times in five years. Fortunately the last time was November 21 when he had a second perforated …

L
Laura 7 months ago on Google
( 1 out of 5 )

Nurses and doctors are great, shame can’t be said about reception.
I was made to wait outside with two kids in the rain because we wasn’t allowed to sit with my partner in a&e. I tried to explain he had special needs but she didnt care. So we waited with the drunks, very safe!

C
C 7 months ago on Google
( 1 out of 5 )

Massive let down with the exception of the fantastic doctors and nurses back of house.
My experience with the A&E receptionists have been appalling – attended with an …

NB
Nigel Brooks 7 months ago on Google
( 5 out of 5 )

From outpatient X-ray, referral to A&E due nature of injury and subsequent admission as Tavistock day surgery patient plus hand therapy the staff were all friendly but professional, concerned but reassuring. Cannot fault the care and service received by a marvellous team of people in all departments. Very much appreciated.

MH
Mohammad Hussain 7 months ago on Google
( 5 out of 5 )

Hello Nicky in the xray department, I just want to say you made me feel at ease, so polite, friendly and very caring in the way you treated me. I can’t thank and praise you enough for your services and hope you continue to do so in this way …

JS
John Smith 7 months ago on Google
( 1 out of 5 )

“The Butchers of Bedford”

The hospitals CEO is an accountant, which should immediately ring alarm bells. …

LE
Lady E 7 months ago on Google
( 5 out of 5 )

I have known this hospital from childhood. Their care support and cheerfulness, especially through my cancer care is amazing. The food by the way is excellent as well.

CD
carly donohoe 7 months ago on Google
( 4 out of 5 )

The staff at Bedford hospital are amazing and are doing their best. But I am now going in to my 17th hour in the A&E waiting room for a bed and tbh it’s beginning to take a toll on me

OC
Obayed choudhury 7 months ago on Google
( 1 out of 5 )

Teriible unacceptable behaviour . over 10 hours made my wife sitting on a chair keep saying no bed to give her some comfort… How can you keep someone sitting on chair it’s uncomfortable and made her more sick…

DM
dean Martin lee 7 months ago on Google
( 5 out of 5 )

U have good staff good security staff you work hard on AAU I’m sorry I was a mental health crisis and disrupted stuff I’m really sorry I am I thank everyone and the staff who were majority of the time fair and tried to help stop me …

SG
Stefan Gabriel 7 months ago on Google
( 2 out of 5 )

Ridiculous! We are in emergency area from 3 am, whit a 9 month baby really sick, now is 8:30 and they don’t have medics to see our baby, are many baby here from last night and still waiting! Where we going?

JC
Jennifer Cooper 7 months ago on Google
( 1 out of 5 )

Dermatology – quite possibly one of the worst departments ever. Over the course of 5 weeks they have lost my daughter’s blood tests twice and I cannot speak to anyone apart from a secretary bleating on about how understaffed they are and …

MC
Mohammed Chaouk 7 months ago on Google
( 3 out of 5 )

No clear signages inside the hospital. Some staff are rude.
I observed that there is no proper organisatiob of tools are medical equipment. The nurses were searching for the equipment while the blood sample is being taken.

CF
Chris Foy 7 months ago on Google
( 5 out of 5 )

Pretty decent NHS Hospital, multiple disciplines inside, staff working damn hard but professional and helpful

JB
JANET BREEN 7 months ago on Google
( 5 out of 5 )

Went to cauldwell dept this morning for a xray receptionist very pleasant the xray staff were kind and cheerful very pleasant nice experience 😀 😊 big thanks x …

NP
NICE PERSON 7 months ago on Google
( 1 out of 5 )

Called 111 was told to wait 9 hrs for ambulance or go to A&E, taken to A&E 11pm at night waited 13hrs to see a doctor did not get seen following day till 3pm, they should offer you a death pill wait 13hrs in pain or take a pill and die, I …

JD
John Dennis 7 months ago on Google
( 1 out of 5 )

They won’t even give me a scan on my head now I have severe pains every time I go there they refuse to see me and they don’t treat me properly and just send me on my way and before anyone says it’s me I am never abusive and I never swear at staff I need to go to the ombudsman or the MP

LM
Lara Martin little TV 7 months ago on Google
( 5 out of 5 )

Incredibly well working massive machine, ran by incredible caring people, both professional medics and support staff… I was admitted last weekend, upon urgent referral from my cardiologist who spotted a pseudo aneurysm in my groin as a …

RB
Rosh Benning 7 months ago on Google
( 3 out of 5 )

Not about the medical service but the NHS way finding signage is absolutely awful….literally the worst I have seen and I work at hospitals

SM
Sheheli Miah 7 months ago on Google
( 1 out of 5 )

I was sitting outside the hospital and was very disgusted with what I saw.
I was visiting a ward where the staff were rude and didn’t know how to speak to patients family. …

C
Colin 7 months ago on Google
( 5 out of 5 )

Having recently been sent to Bedford Hospital I just want to say that my experience there has been outstanding. Having experienced other local hospitals, Bedford is way way above the general standard. The staff are friendly and …

HJ
Helen Jackson 7 months ago on Google
( 5 out of 5 )

I have nothing but praise and thanks to the security man on A&E on Sunday night (7/8/22). Not only did he allow me to phone the care home I worked at to update them on the person I was escorting but also phoned a taxi for me and helped me in the taxi. What a kind a caring young man. I hope this reaches his manager he deserves praise.

AH
Ali hern 7 months ago on Google
( 5 out of 5 )

My Dad spent 1 day in A&E and 1 day on Russell Ward before sadly passing away on 2nd July. I was overwhelmed by the kindness and support we were both shown. My Dad was also aware of how kind everyone was to us both and knew he was being …

L
Lucian 7 months ago on Google
( 1 out of 5 )

Just horrible service from the NHS. I waited 1 year for a appointment and I went with my own CT scan to speed things up and they made me wait again 2 months and a half to tell me they can’t accept it. And that after calling every week for a …

AD
Andrew Diemer 7 months ago on Google
( 5 out of 5 )

Good afternoon to all of the wonderful staff at the Endoscopy department at Bedford hospital. I had today been for my three yearly Endoscopy to check on the state of my Barretts oesophagus. From the moment of arrival in pre-op section the …

TA
tell-me a-story 7 months ago on Google
( 1 out of 5 )

Staff are working the best within the circumstances.
Better communication between staff, messages should be passed immediately and a greeter at each entrance would help enormously for older patients or those with …

KD
Kerry Deakin 7 months ago on Google
( 1 out of 5 )

Light brown haired woman with high lights in red top I watched this woman smell the garnish then make a sick impression and go on to garnish all the food with it that just came out , I am a chef of high ranking I checked the food this low …

ES
Elaine stokes 7 months ago on Google
( 5 out of 5 )

Exceptional!!
I arrived seriously ill to the A&E department in the middle of the night. It was a very busy night but I was seen promptly and had various investigations done …

DG
Debbie Gurrin 7 months ago on Google
( 5 out of 5 )

I took my sister for her appointment at The Bedford Hospital, she was nervous so they allowed me to go in with her.
All the staff were extremely helpful and the Doctor was fantastic. When we were …

DK
Deborah King 7 months ago on Google
( 5 out of 5 )

I was going to unit 2 MRI scanner and if it wasn’t for this lovely mail nurse called Steven fulkner I don’t know if I would have ever found were I should have been. He went above and beyond to make sure I got to the right place after the …

LA
Lynn Allen 7 months ago on Google
( 4 out of 5 )

Unfortunately I needed to attend A&E, told it would be an 8 hour wait, not a problem. Seen by Dr after 3hours, advises ENT Dr would need to see me, did not wait very long, taken to ENT department by Dr, waited for 15 mins two ENT Dr …

DH
Debbs Hughes 7 months ago on Google
( 5 out of 5 )

I went to the hospital yesterday for a colonoscopy and was really looked after exceptionally well by the lovely nurses and they were very caring in their approach to me. I was nervous and have a phobia of needles but was well looked after …

RJ
Richard Jones 7 months ago on Google
( 4 out of 5 )

Attended with my wife expecting a wait but we were seen and back out in 15 minutes, so all was good.

EK
elaine king 7 months ago on Google
( 5 out of 5 )

Fortunately I have rarelly had to use our health service but found them exemplary from the lady who took my 111 call, the paramedics who came and run tests and decided I should go to hospital, through to the incredible Bedford hospital team …

JD
james darmowicz 7 months ago on Google
( 1 out of 5 )

Went for x Ray as my 2.5yr old daughter fell and hurt her foot. They said 10 days to wait for result. I persistently asked result straight away incase there is a break or fracture ‘ok’ they said go and queue. Turns out was a broken big toe. …

AR
Anastasia Roata 7 months ago on Google
( 1 out of 5 )

I was here for 2 scans for my baby, everything was fine.
But tuesday in the night I was to the emercency because I didn’t felt good. I arrived there, my boyfriend explained them my situation, they did not understand …

BB
Biggy B 7 months ago on Google
( 1 out of 5 )

0 stars if it would allow me! Went into A&E yeaterday 14/04/22. My lower right leg had become inflamed and swollen. According to NHS website this could potentially be serious as could be possible blood clots. Saw a nurse to be told its a …

PH
Paul Harvey 7 months ago on Google
( 1 out of 5 )

People May say I am wrong but this place is an absolute joke.

My 3 year old went in at 7pm may have broken her ankle …

FM
Fiona Morgan 7 months ago on Google
( 1 out of 5 )

Tavistock Day Surgery Unit.
Poor communication about what is happening. Staff insensitive.
This unit is a production line and the caring has gone. The aim is literally to …

MH
Mrs H 7 months ago on Google
( 5 out of 5 )

Whenever I have been to this hospital the staff have ALWAYS been thoroughly fantastic. From Reception staff, cleaning staff, porters, Doctors, nurses, surgeons and specialists I have always had a fantastic service from these exceptionally …

AW
Al Wilson 7 months ago on Google
( 1 out of 5 )

Parking is absolutely horrible. Instead of paying for the time used you now have to guess how long your appointment will take (which is impossible) so people generally overpay, which I assume is the idea. This is a very cruel practise, …

JT
james tuohy 7 months ago on Google
( 1 out of 5 )

Left for 10 hours after being told I was a major and priority. Left in a room with COVID patients for 8 of the 9 hours hours and was told I am 7th in the que. …

TT
T’s Trains 7 months ago on Google
( 5 out of 5 )

The best hospital I have ever been too. The staff are always willing to help and are very friendly. Came through the A&E department and staff were very good at keeping us calm. When transferred to the ward, the staff were there helping and …

FG
Francesca Gambarotto 7 months ago on Google
( 2 out of 5 )

I got sent to Bedford Maternity Day Unit by my community midwife for high blood pressure and reduced fetal movement. This was the second time I had reported that my baby wasn’t moving as much as he normally does. Got to the unit, midwives …

TS
Taylor Smith 7 months ago on Google
( 1 out of 5 )

I can’t speak for the other wards but Pilgrim ward has been an absolute joke. I would never let anyone else in my family use this hospital again as the nurses just did not seem to care. There was clearly no communication as they nearly gave …

PW
Pamella Williams 7 months ago on Google
( 5 out of 5 )

Very satisfied and impressed yet again with the professional greeting I got from the receptionist and I was impressed to observe that the consultant’s promise to me was fulfilled with me being the only person in the department at that time …

D
DMC 7 months ago on Google
( 4 out of 5 )

Based in my experience Bedford hospital can be one of the cool hospital. For me I have had good experience with the receptionists, nurses and doctors in different departments. They are likely polite to you if you show them back and if they …

GC
Giovanni Cuozzo 7 months ago on Google
( 1 out of 5 )

Awful service by Amy at A&E reception who was more interested in being on her phone than listening to what I was saying. …

BM
Ben Mason 7 months ago on Google
( 1 out of 5 )

I regularly have to visit the hospital to take my wife for cancer treatment.
The first thing you see when you drive in is a group of NHS staff stood having a smoke break in front of a ‘No Smoking’ sign! …

DK
Dawid Klar 7 months ago on Google
( 1 out of 5 )

If you’re in massive pain and you think they will do something… Forget about it!
Went with leg and lower back pain. …

LB
Lorraine Byrne 7 months ago on Google
( 1 out of 5 )

I attended the A&E department at 9am with severe diverticulitis flare up.i was triaged 2hrs later 3hrs later bloods taken.after 4hrs I saw a doctor she wanted to refer me to the surgical team which is is normal.i was put in a corridor with …

RH
Robin Harvey 7 months ago on Google
( 2 out of 5 )

Not a pleasant experience . Left for long periods without attention . Not offered any drink or food for more than six hours in emergency dept. Waited outside for an hour in ambulance before admission.

SH
Saran Hutton 7 months ago on Google
( 1 out of 5 )

If I could give it one star I would. I appreciate how hard the NHS work, but at this hospital they work in such an ineffective manner they are making hard work for themselves. They have relocated children’s A&E and it brings to mind, …

SG
Sarah Garrett 7 months ago on Google
( 1 out of 5 )

Awful experience taking my son to hospital today to be told by one doctor that he had an irregular heart beat and could need surgery, to be kept there all day to be told that he does not have an irregular heart beat and we could go home. …

AP
Andy Parsons 7 months ago on Google
( 5 out of 5 )

My missus has just come home from having to spend a week in South Wing & hated evey minute, but said how great all the staff were, made a really bad time a lot easier. So i just want to thank all the staff on Shuttleworth Ward for taking great care of her, thankyou 😊 …

FP
Fierce Python 7 months ago on Google
( 2 out of 5 )

Terrible been here since 10am still here so far seen out of hours doctor, sent to a&e triage. Now 4 hour wait to see another doctor.
I have a chest infection for Christ’s sake! …

KF
KarenTony Finch 7 months ago on Google
( 5 out of 5 )

My husband was admitted to the hospital three times over a period of 12 days. His care throughout from the Emergency Room staff to the Wards where he spent in-patient time was exemplary. The care given could not have been better. Follow up out patient appointments were speedily arranged. A big thank you from both of us.

DM
Daniel Millett 7 months ago on Google
( 1 out of 5 )

Don’t bother going to A&E, have been twice in 2 weeks for separate issues and both times they only checked my blood pressure and heartbeat, which didn’t even need checking. They didn’t check anything to do with my issues, both times. Have …

EC
Estelle Common 7 months ago on Google
( 1 out of 5 )

Sat in A&E for 6 hours to be told that my problem isn’t bad enough for me to get any help. Just told me to take painkillers and go home, I’m struggling to walk! …

SB
Stefan Bitlan 7 months ago on Google
( 1 out of 5 )

Management issues + compassion issues , sat with my pregnant girlfriend 6 hours in terror until a doctor could’ve tell us what is going on with her. Makes me wonder why we pay National Insurance.

LM
Linda Metcalfe 7 months ago on Google
( 5 out of 5 )

My 94 year old dad has spent 5 weeks on Pilgrim Ward with covid and a kidney infection and his care has been amazing! The staff have continually kept us informed through phone calls of any changes in his condition and have allowed us to …

ME
Mark Elliott 7 months ago on Google
( 2 out of 5 )

Well was given a note by my gp to go to a and e what I was not expecting was a nine hour wait to get onto to a ward and for someone after a ct scan to turn up at my bedside and say your gallbladder is missing. …

CF
Charmaine French 7 months ago on Google
( 5 out of 5 )

I attended the Gynaecology department yesterday and had to write to say how fantastic the staff were. I was very nervous and upset at what might be found but the Dr (unsure of his name) but was one of Mr Mahran’s team and his nurse Gail …

MS
Mike Sorbo 7 months ago on Google
( 5 out of 5 )

Not a place you ever want to go, but when you need to, be thankful that it’s there. …

PF
Pablo Fraile 7 months ago on Google
( 5 out of 5 )

Excellent care by excellent staff. My knee operation was carried out by a top surgeon with very good results, and the rest of the clinical staff were competent and caring. Yes it looks a bit run down but quality of care is what matters. …

DS
D. S. M 7 months ago on Google
( 1 out of 5 )

We’ve just been to a&e since we cannot get appointment at GP ANY day because the phone lines always state ‘you are caller number 40 out of 50’ at exactly 8:00 am when the health centre opens. An ill member of my family doesn’t speak English …

DW
David Wheeler 7 months ago on Google
( 5 out of 5 )

A big thank you to Mr Garde and his theatre team and the staff in Tavistock Day Case Ward for my knee manipulation procedure yesterday. I realise how stretched the NHS is at the moment but if pre-op communication could be improved this would take a lot of the stress away.

S
Sana 7 months ago on Google
( 1 out of 5 )

Absolutely terrible hospital that does not deal with any of your problems until literally on death’s door! I’ve had doctors discharging me and non responses over appointment results and outcomes which is absolutely disgraceful. I understand …

IK
Inez Ka 7 months ago on Google
( 1 out of 5 )

Worst hospital I have ever been to,
I was directed from A&E into UTC then back to A&E, then send to outpatient then again to UTC and back to outpatient!!!! Ridicioulus service, not to menioned …

D
Dom 7 months ago on Google
( 1 out of 5 )

Avoid this hospital, male staff nurse on Richard Wells ward was extremely rude. I would never go there again!! I was a patient,and still ill.

JB
Julie Brown 7 months ago on Google
( 5 out of 5 )

My dad has was taken to A&E four weeks ago. He is 82 and broke his hip. I can only say what truly fantastic care he has received from all the staff. He was two weeks on Reginald Heart ward and was about to go home when he felt ill and had a …

PB
Paul Bennett 7 months ago on Google
( 5 out of 5 )

Endoscopy dept .
Yesterday 17/5/21 for the first time i went to the Endoscopy clinic
for my appointment. …

JD
Just drindigo 7 months ago on Google
( 1 out of 5 )

Go in and explain I’m autistic to the man. He then goes to and slates me saying I look and sound fine and then even explains to the doctor the exact same and even asked for proof. I didn’t know I had to carry proof! …

SK
Sima Khanom 7 months ago on Google
( 5 out of 5 )

The receptionist especially discharge receptionist were very welcoming, the nurse who did the innitial booking in and going thru the procedure with me was wonderful and reassuring, the doctor who carried out the procesure came and gave me …

DM
deborah maycock 7 months ago on Google
( 5 out of 5 )

Had many stays at bedford hospital not good .But this one was brilliant on Godber Ward Dr Devinder Kaur did my LP and was the first doctor to get it right straight away very professional and a lovely lady .Also Doctor Lana was very professional and I appreciated her help .

LR
Luke Rankin 7 months ago on Google
( 1 out of 5 )

Genuinely shocked sometimes by this place. Admittedly 10 minutes late to an appointment but only because there is not a single parking space available within a mile of the hospital. Yet the receptionist wants to have a dig at me that’s it’s …

FS
Felicity Scott 7 months ago on Google
( 5 out of 5 )

The one-stop shop service for Urology is brilliant. There is nothing to worry about. The staff are so kind and friendly and you are through the whole system in no time, including a detailed scan, with a report going to your GP. Highly recommended!

SC
Sandra Curtis 7 months ago on Google
( 5 out of 5 )

I had a procedure that hadn’t ever been performed in the endoscopy department before as I had been transferred from a specialist hospital that was just to long a journey for me at nearly 4.5 hrs. each way.I visit a year would be accepted …

OG
Olivia Goodwin 7 months ago on Google
( 2 out of 5 )

So disappointed by the care, attention, respect and overall experince today at this hospital. …

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