Bell reviews

Summary: spent nearly £4k. Various issues, some resolved. Promised replacements for 2 items which are showing as in stock on the website but have taken over 2 months to arrive. Despite initial assistance from Paul, I’ve now been forgotten …

Great art galleries and cafe. Friendly, helpful staff.

Lovely cafe great food and friendly servers. Not cheap but very good portion size and extremely tasty. A hidden gem worth finding!!

Only second time visiting. Wish I’d known about this little gem sooner. The cafe has different sections, some bright and some more snug and cozy. So you can choose cozy snug for coffee date or crowd around a table in the brighter area for …

Placed and order for a Jotul wood Stove online (We are not local to the shop) We had a lovely detailed email from Sarah, (thank you) which set expectations for time lines. With so many delays on many many products since covid – receiving this detailed email makes us rest easy. 5*

I go to Bells whenever I can.
The food is all made in house and is excellent, coffee great,ladies that work there always friendly…..

Lovely place , great cafe had coffee and breakfast food was delicious, great shop for gifts and quirky purchases

Very happy with my experience with A Bell, and received the BBQ very quickly with very useful presents. Anish from Customer care made my experience WoW. A big thanks to the team and Anish again, the right person in the right position makes our life much easier.

Went for some lunch, which was lovely. Looked at the kitchens & bathrooms which were beautiful.

Such a lovely shop, very luxurious and high quality products

I never realised just how much different things were sold here
If fitting out any room worth a visit
I went for light fittings and staff in ios lighting very helpful …

Probably one of the best customer services experiences I have ever had with regards to a purchased item that i found cheaper a day later. Looked into it, called me back and refunded the difference. None of this send it back and we’ll look …

Really helped me out with a stove, great communication and wonderful to buy from a family orientated, ethical business.

Great place for bbqs, gas, smokers and food rubs.

Fabulous store! Fantastic customer service and the Restaurant food was amazing.. all home cooked to a very high standard. Also a super gallery to visit with a huge selection of limited edition and original artworks. A great place to visit on a rainy day.

A great place to go if renovating kitchens or bathrooms

Had a potential warranty issue with one of our kitchen cupboards. Warranty claims on these items are often challenged as the manufacturer will suggest it’s an outside influence . However, really pleased with the outcome. Great communications and aftersales customer support from Bell

Had an afternoon tea here best one I’ve ever had

Really great shop with lovely staff. Home wares are really good to look at. Is a little more expensive that your chain home wares stores but the choices and ranges that Bell has is amazing, worth that little extra. Has a cafe which looked …

Super fast delivery and great price on Gazco eReflex 150RW fireplace.

Excellent kitchen/bathroom store and their coffee shop is also great.

Large independent department store with many nice products for your home and garden. Enjoy our visits there so we can plan home improvements and stuff…Good cake n coffee too.

Enjoyed a lovely slice of cake after browsing through the homeware department. Friendly and knowledgeable staff in the lighting department. Homewares are expensive, but it is what I expect from Bells.

Everyone was friendly. Items in store are unique and worth every penny.

Fabulous way to spend a Christmas evening build up .Excellent displays WELL DONE TO All STAFF AT BELLS and stall holders.

Great place for adults, garden centre, cafe/restaurant. Adjacent clothes shop, aquarium, fish bits and pieces.
Barbers/hairdresser. And more.

What can I say, outstanding service and zero pressure from quote to delivery to installation service. Had been waiting 8 months for a Kamado Joe BBQ from another supplier who did not have stock and zero delivery to the UK. Kamado Joe put me …

Excellent service, great advice and didn’t rip me off! Heating had broken down, needed portable gas heaters, was prepared to buy expensive one, but owner advised wouldnt be best value for money… how many would do that these days?? Northampton needs more shops like this!!! Defo be back!!

We go here for our lighting and cooking needs. All the varied family run business you’d want on a single site. Family friendly atmosphere and businesses so always happy to go there, lots of variety, good quality and a smile is guaranteed. …

Very knowledge and friendly staff . Great quality products for home and garden .

Best place to purchase from, staff always helpful and full of useful advice.
Our old BBQ was purchased from Bells years ago and finally gave up , our new one is amazing , as ever tips on what size etc. …

Lovely place . Lovely company too

Bells have a restaurant and we were invited to an afternoon tea and cake party. It was really nicely done! Lovely surroundings and nice food and drink. They also sell most things you could want in a home – kitchens, bathrooms, log burners and thousands of accessories. Great place!

DO NOT USE. Had a fire delivered but due to covid/being busy my fitter couldnt get me in till 8 months later.
Upon installation the fitter found a box was labelled with the correct part but …

Lovely lunch, homemade sausage rolls were amazing. Really lovely gift and kitchen accessories shop. Beautiful pictures and small sculptures in the art gallery. Lots to look at all through the store.

So many lovely things to buy! Walk through the outdoor cooking area, then the beautiful kitchens & cafe then into some superb lighting before getting to the kitchenalia & gifts area.

I booked the afternoon tea with my mum and sister, however when we arrived we were made to feel most unwelcome by one particular lady behind the counter, who was actually quite rude because our booking had not been put in the diary- not …

Dealing with Bells from start to finish was an absolute pleasure and in large part that was due to Anish – people do business with people. Even though we ended up returning the stove we ordered (nobody’s fault – just the peril of not being …

We visited with a very specific wood burning stove in mind, and they had exactly what we wanted at a discount. But….. After looking round we were attracted to a different brand which has turned out really well. …

Very disappointing for the price of the afternoon tea. Sandwiches basic and all on the same plate as the cakes. Was meant to be a treat for mother’s Day with my mum and sister. Greeted with a rude member of staff saying we hadn’t booked …

There’s a big Mooch store selling fantastic gifts at Bell,well worth a visit .
Plenty of space to social distance,car parking & the staff are pleasant & chatty. …

Absolutely brilliant store, some amazing outdoor cooking equipment,BBQ’s, pizza ovens,firepits etc,,,, you have to check it out, Great staff as well, really knowledgeable and helpful.

I just love everything about Bells. It’s a wonderful experience. Love Mooch in Bells. Spacious and full of beautiful, unusual and useful things. The food in thecafe it delicious, from home made soups to lovely home made cakes and pastries. Highly recommended.

Thoroughly great customer relations with a service that can only be described as second to none.
Highly recommended to my family and friends.
Great job guys keep up the good work 5 stars earned

Excellent staff knowledge and displays, along with a TOTO WASHLET you can try for yourself!

Great place to visit. Top quality kitchens and bathrooms, bbq’s pizza ovens.
Enjoy coffee and cake in the cafe whilst you browse the store.
If you are interested in art there is the Rose …

I have recently placed an order over the phone with Anish, following several phone calls. I would like to commend Anish on his telephone manner and customer service. I spend a lot of time calling business’s for advice and prices and it is …

I moved house, and needed a new bathroom, I shopped around and Bell were not only the most professional but they were fantastic value for money. From design right through to installation, the service was class. My wife and I will be back if we need any of our other rooms re-designing.

I was in a rush for a Calor gas bottle and my friend recommended Bell. They were speedy and efficient, and even helped unload and load the new bottle into my car. The service came with a smile as well which is always a bonus! Would definitely go back!

Me and my family have been buying our Calor gas from Bell for our barley boiler and heater for the tack room for many years. We have it delivered and pay the driver when he drops it off. A friendly, helpful and reliable service that i will continue to use again and again.

Very nice kitchen and bathroom store. Top of the range stuff. The store has been extended and now has a café. The car park is small but there is parking near by.

Very friendly staff, top quality products. Excellent cafeteria..which I am so looking forward to when they open.

Amazing service In store and online! Would highly recommend – some great artwork at the Rose Gallery on site too and amazing cakes in the Caffè

So happy the cafe was open and organised well within the rules of Covid. Food good.
Friendly staff in the sales areas within an excellent range of good.

We visited Bell to go to the mooch shop and the kitchen supplies shop. We also love looking at the kitchen units for sale and they have a lovely cafe too.

As a client and a customer, Bells has always been very professional and welcoming. I’m a proud owner of a Clearview fire and i’ve been delighted with it for the past 18 months. From my first conversation with them, right through to …

Dont buy tiles from Bell bathrooms, every other tile shop takes back tiles you can’t use as you always need to buy spares. Bell refused to take back expensive tiles after just 3 weeks since purchasing even though we hadn’t even opened the box. So we’re £120 out of pocket. Terrible service.

Went to the cafe with a friend, lovely food and drink. Lovely atmosphere. After we went to look around the shop. Staff very helpful would go again

Brilliant selection of smokers brought my traeger pro from them a couple of weeks ago staff really helpful nothing was to much trouble and the smoker is brilliant

Love this shop. Helpful but not pushy staff, very knowledgeable and attentive to detail.

Great service. Lovely staff….gifts shop wonderful.
Unusual gifts. I will go back for Christmas gifts. Thank you.

Some quality products on display here especially fires well worth a look. Kitchens and bathrooms also on display. Didn’t realise they had a cafe there and also some shops within shops

Bought a new Calor bottle for my gas barbeque on the weekend. Great service, great advice. They had lots of stock so I was on my way in minutes.

Didn’t realize it sold so much! lovely place, the 2 ladies at the till in the cookware / gift department were wonderful so friendly and the cafe is excellent

Always very polite and helpful

Great Cafe. Beautiful cakes, very pleasant efficient staff. Currently being extended. Love looking around the store too.

Wow, what a transformation. Didnt realise how big the place was. Not just fireplaces anymore, well worth a visit if your’e looking for lighting. Lovely cafe as well.

Excellent showrooms for all aspects of living. Kitchens are superb, bathrooms stunning and barbecues to suit any outdoor space. Worth a visit.

Fantastic service on a pizza oven they supplied over 2 years ago
Got the part FOC direct from clementi via A Bell
Thank you for exemplary customer service

Very surprising what was on offer here not at all what I was expecting a wide variety of items ranging from lighting, kitchen ware, some foodstuffs and nick nacks of various types, and a cafe too

Always delicious choices all home made ,never been disappointed with my choices

After looking at their excellent web site I went to look for myself at the showroom very friendly and helpful staff I look forward to going to collect my fire from Kerrie and having my complementary cream tea.

Amazing place, beautiful products and homewards and an amazing restaurant. Very fresh,tasty homemade food. Wonderful staff.

Lovely place to eat and then mooch about. Perfect afternoon tea. Thanks to the friendly staff for a lovely afternoon treat.

My dad ordered something from them and a day or 2 later they called him up to inform him there was a £25 delivery charge which was not mentioned at time of order then we offered to pick it up still wanted to charge £25 to collect but if …

Very helpful, friendly, informative, if I buy a wood stove it will be from here

UPDATE: I did! Service excellent throughout the process

Top notch customer service. Second to none. Thank you especially to Richard and to Anish for your help before, during and after my purchase.

I have absolutely no recollection of being here but I do like to drink massive amounts of ginger wine I’m betting it’s a fine establishment though

The store for your ultimate solutions. Courteous, considerate and helpful advice from a knowledgeable team, can come with some elegant and creative solutions.

Beautifully layer out store with a very nice coffee shop