Total Reviews 80

Average reviews from all platforms

Average Rating 4.7

Average reviews from all platforms

  • 5.0
    70
  • 4.0
    3
  • 3.0
    2
  • 2.0
    0
  • 1.0
    5
BMI Woodlands Hospital reviews breakdown:
Google
4.7
80

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80 BMI Woodlands Hospital reviews on Google

JM
Joyce McBride 9 months ago on Google
( 5 out of 5 )

Having had a robotic full hip replacement 4 weeks ago here I would like to share how first class Woodlands Hospital is in every respect. From the moment you walk in the door you are greeted by friendly reception staff who put you …

YS
Yvonne Stabler 9 months ago on Google
( 5 out of 5 )

I had a total hip replacement four weeks ago and I am so pleased with how well I am doing. My surgeon was Mr Webb and he along with his team put me at such ease with the procedure as I was very nervous about the operation. For the first …

NP
Norman Paul Jewell 9 months ago on Google
( 5 out of 5 )

From the moment that i walked into the hospital for my surgery procedure, every member of staff, could not have done more, to make me feel welcome, the overall impression of friendliness and professionalism, was nothing short of …

EH
Emily Humphrys 9 months ago on Google
( 5 out of 5 )

Absolutely fantastic experience from meeting James Webb (surgeon) and having my left hip replacement 3 weeks later. Enjoying my 1-1 sessions with the Physiotherapy team – lots of guidance in the gym and a great app to keep you on top of …

ML
Marleen Lewis 9 months ago on Google
( 5 out of 5 )

Absolute 5 star service. Thanks to Marylin, Jean and the entire team. Their friendliness put me at ease and I was very relaxed before my spinal injection. Dr Gulve and team are the best and I could not have asked for a better procedure. Many thanks Maria Lewis

SP
Sarah Powlowski 9 months ago on Google
( 5 out of 5 )

all staff were friendly and made me feel at ease. only downside was the nurses were short staffed and I did have to wait over an hour for some pain meds and a while for discharge, this cant be helped I know but when you are eager to get home you want this part done quickly. All in all a lovely clean hospital and caring staff.

MT
mark taylor 9 months ago on Google
( 5 out of 5 )

I had my knee replaced in September and I was delighted with my treatment at the hospital.
Every member of staff involved in my stay and treatment there treat me with the …

PP
Paul Palmer 9 months ago on Google
( 5 out of 5 )

The entire process was very simple, everything occurred when I was advised it would and I couldn’t be happier 4 days after my procedure. I know there’s no guarantee on how long these nerve block injections will last, so for now I’m just keeping my fingers crossed that the pain relief continues.

SV
Steve Vallis 9 months ago on Google
( 5 out of 5 )

Had a hip replacement and still recovering but from the initial treatment to surgery, all the Staff, Surgeon Mr Thomas, Anaesthetist, Doctors, Nurses, physios, tea ladies, pharmacist, porters and cleaners, have been exceptional. My …

MG
M Garner 9 months ago on Google
( 5 out of 5 )

Absolutely smooth service. Professional and polite staff. Highly organized facility. I had a long history of problems with my lower back. I was recommended to see Mr Al Rawi after I had 2 surgeries in my back! Both were not successful. I …

MG
Magdalena Gromska 9 months ago on Google
( 5 out of 5 )

I had colonoscopy today and as much I was worried about all experience, the hospital staff especially health care Claire and theatre staff and my consultant – you all guys were so amazing! And make me feel as comfortable as you could , lovely smile and very pleasant staff, thank you ❤️

KT
Kallum Tucker 9 months ago on Google
( 5 out of 5 )

As soon as I walked in the hospital I was welcomed and was made very comfortable, when it was time for me to go to surgery I was always reassured and kept comfortable aswell as as soon as I woke the staff was on hand to help me. …

CB
clare bridge 9 months ago on Google
( 5 out of 5 )

Brilliant hospital from outpatient appointment through to discharge post surgery.
Every member of staff took pride in their job and always went the extra mile for …

JB
Juditth Boughey 9 months ago on Google
( 5 out of 5 )

I had knee surgery and the care I was given before n after was excellent. From all nurses n anesthetic team physio n consultant they all make you feel at ease and very friendly excellent team. Thankyou so much for all yous did for me

LA
Lesley Alderson 9 months ago on Google
( 5 out of 5 )

Great friendly professional staff from catering to surgeon.
I have to say a huge thank you to Lisa the physiotherapist who pushed and pushed to make sure I got the bend in my knee after my knee replacement. Thanks to her …

S
Steve 9 months ago on Google
( 5 out of 5 )

On 20 March, I had a Total Hip Replacement as a NHS patient at Woodlands Hospital, carried out by Mr James Webb. 4 weeks on and moving freely without a stick, I feel so fortunate to have had such excellent care, pre- and post-op from all …

PE
Philip Elsdon 9 months ago on Google
( 5 out of 5 )

From arriving to leaving I was looked after by an amazing team of professionals. All the staff made me feel comfortable and kept me informed of exactly what was happening. I can honestly say I couldn’t of been looked after any better.

RA
Ruth A 9 months ago on Google
( 1 out of 5 )

Trying to book an appointment with radiology department is a waste of time. Kept saying they would call me back but never did. Then they sent my referral back to the consultant saying they’d tried to contact me multiple times. I had 1 …

SB
Sylvia Butler 9 months ago on Google
( 5 out of 5 )

I went to woodlands hospital as a national health patient to have a total knee replacement. Id been unable to go shopping,take dog out or even clean up some days. Immediately after the op my knee was pain free!! Im 5 weeks on and i ferl …

ND
Noel Dixon 9 months ago on Google
( 1 out of 5 )

Booked a dermatology appointment. The system booked in with a cancer specialist. Token apology. Dermatology appointments are heavily invested with emotion. This situation had clearly happened regularly any appointment should have been confirmed to make sure it was with the right clinician. Truly shocking lack of care.

ST
Susan Thorne 9 months ago on Google
( 4 out of 5 )

I was welcomed by a very helpful man who showed me where to check in and wait, and asked me if I wanted a drink of water. …

MN
Michael Nickson 9 months ago on Google
( 5 out of 5 )

First rate experience in every respect. I arrived at appointed time; was guided to the radiation reception; checked in without any “faffing around”and escorted to MRI machine. Process was explained to me and 45 minutes later I “was out” and …

CW
Christopher Woodhouse 9 months ago on Google
( 5 out of 5 )

From walking into the building to coming out to go home, the care I received was absolutely amazing. I can’t thank Mr James Webb and his wonderful staff enough. This is how it should be when you go into any Hospital. 👏👏👏 …

PG
Philip Gibson 9 months ago on Google
( 1 out of 5 )

Referred there with a possible hernia. Diagnosed with something else. Consultant didn’t want to know cos the repair wasn’t covered by my insurance. No offer of physio, no advice on weight, no advice on repair. Still wanted to move forward …

DH
Diane Holmes 9 months ago on Google
( 5 out of 5 )

– nursing staff very attentive and compassionate
– catering staff very helpful with food choices
– food was great and refreshments available regularly
– doctors did an amazing job with my operation – feel very lucky

DK
Dorothy Kelly 9 months ago on Google
( 5 out of 5 )

Kind,thoughtful,professional staff throughout the building. Treated with respect. Couldn’t have asked for more. Thank you all. Appreciated the 2 follow up phone calls to check on my progress.

RM
Robert Macdonald 9 months ago on Google
( 5 out of 5 )

Christine and Courtney were great. Good food after to recover and a nice pot of coffee. Great care given throughout

DS
Diane Sewell 9 months ago on Google
( 5 out of 5 )

Mam had hip done here July 2022 private knee done nhs here March 2023 Mr Sudarker did both he was fantastic really made her feel at ease. Sam the physio was great too again made her feel at ease and worked her with out pushing her too much …

HC
Heather Cooke 9 months ago on Google
( 1 out of 5 )

The doctor didn’t have a clue what the prices were for my cataract surgery. She started with a price of £2500/£3000 which was then £3000. 3 days later it was £4094. When I queried this increase I was told that Ms Oswal would not treat me.

DE
David Evans 9 months ago on Google
( 5 out of 5 )

From initial consultation, surgery and discharge I felt completely confident and involved. All members of staff were wonderful.

SM
Sharon Makinson 9 months ago on Google
( 5 out of 5 )

Excellent quality of care, staff are fantastic and friendly. Nothing is a problem.
1st choice for surgery in the area.

RW
Reed Wilks 9 months ago on Google
( 5 out of 5 )

Absolutely faultless from walking through the door to leaving the Hospital, every single member of staff that I met were professional, explained every part of my procedure, and following surgery, the physio department helped me regain …

JF
Jan F 9 months ago on Google
( 5 out of 5 )

Had operation to replace knee here. Very helpful professional staff, very clean rooms and areas, great care and follow up service. Excellent experience

AD
Anne Dawson 9 months ago on Google
( 5 out of 5 )

Felt at ease from the point of pre-op, the staff from the bottom to the top were super friendly, confident & efficient in there role,very happy the way things have gone with my hip replacement.

HG
Hugh Grime 9 months ago on Google
( 5 out of 5 )

Very caring and knowledgeable staff, the consultant was very accommodating and took time to explain everything. Impressed with the cleanliness of the hospital.

JM
Jackie Marshall 9 months ago on Google
( 5 out of 5 )

I can’t thank this hospital & Mr Damigos enough for the care I received during & after my surgery. Front start to finish I was treat with respect & dignity. Mr Damigos was always happy to see me & was very approachable & nothing was a …

EY
Eileen Yarwood 9 months ago on Google
( 5 out of 5 )

As an NHS patient I recieved excelent care. My treatement was fully explained to me. I was treated with respect at all times.

SM
Sally Maidstone 9 months ago on Google
( 5 out of 5 )

I cannot recommend woodlands enough.Recently I had a total knee replacement,I chose to have mako robotically assisted surgery .My surgeon was Mr Sudhakar,a wonderful surgeon and this opperation has changed my life .I had cronic pain from …

TG
Trevor Guy 9 months ago on Google
( 5 out of 5 )

Had a total hip replacement performed by Mr Webb and using the robot , the procedure went well I was in at 7.30 in the morning and back out of theatre at 10.20 and in the recovery room

JS
Jerry Sanham 9 months ago on Google
( 5 out of 5 )

Just had total hip replacement surgery. The whole experience from walking through the doors a few weeks ago to having surgery yesterday has been outstanding. The staff make this place, they are so caring and always have time for you. You …

LC
Lisa Cooney 9 months ago on Google
( 5 out of 5 )

Overnight stay at Woodlands Hospital and no hospital stay is pleasant but the team certainly make it the most comfortable it can be. The staff are kind and caring. The food is very good.

KF
karen fitzhenry 9 months ago on Google
( 5 out of 5 )

I have had the best experience at woodlands you are all amazing. Thank you for everything you have done Fiona Watson thank you xxx

MB
Michael Bailey 9 months ago on Google
( 3 out of 5 )

Hi I would like thank mr Sudhakar and all the wonderful staff at the woodlands hospital for everything they have done for me after a partial knee replacement from my initial meeting and then my operation everything went like clockwork the …

AG
Andrew Gaillard 9 months ago on Google
( 4 out of 5 )

It is a great hospital. Private rooms with on-suite bathrooms. Staff are fantastic but can get very busy which means long wait times for nurses to come round. This is the same at every hospital however. It is clean and I highly recommend. Stayed there 3 times now.

J
jasonbourne384 9 months ago on Google
( 3 out of 5 )

Very polite receptionist. Great doctors really explain any procedures. No waiting for hours in and out within 35 mins. However there are no footpaths from the car park to the main entrance, saw one woman just had eye surgery having to carefully walk on the road. I think patient safety should be a priority.

HS
Harry Stamper 9 months ago on Google
( 5 out of 5 )

Absolutely first class treatment – just had day-surgery to repair an inguinal hernia under consultant Mr Keith Gunning who I chose for his professionalism and great experience (he also fixed an umbilical hernia I got 15 years ago from …

KD
Kevin Davies 9 months ago on Google
( 5 out of 5 )

From walking through the door, the professionalism, love attention & dedication shown by
all staff was unreal, from the nurses that …

DH
darren horsley 9 months ago on Google
( 5 out of 5 )

I had a belly button hernia done yesterday. I was totally awake with an epidural,the operation lasted about half an hour.
Within a couple of hours I was up and walking. …

JT
Jasmin Turner 9 months ago on Google
( 5 out of 5 )

The staff and pleasant surroundings made a difficult time bearable. Nothing was too much trouble.

SK
sean k 9 months ago on Google
( 5 out of 5 )

Excellent services. My partner had spinal surgery brilliantly performed by Mr Alrawi. Left the hospital next day. Her sciatica improved completely. We are very happy. Highly recommended hospital and surgeon..

BT
Brenda Temple 9 months ago on Google
( 5 out of 5 )

I always find the staff and Mr Lamaye very professional they go above and beyond, even though I am a nhs patient

JC
Jason Couse 9 months ago on Google
( 5 out of 5 )

The hospital and staff were not only professional in there approach but also personable and caring which helped greatly with the experience.

JG
John Green 9 months ago on Google
( 5 out of 5 )

I would like to share my experience with any prospective patients that are considering knee surgery with Dr Webb.
I opted for the robotic knee surgery with Dr Webb, the initial consultations …

JB
Julie Bancroft 9 months ago on Google
( 5 out of 5 )

Fabulous hospital! Such a friendly atmosphere from walking through the door to leaving, highly recommended

PK
Peter Kelly 9 months ago on Google
( 5 out of 5 )

Absolutely excellent service from start to finish. I had cataract removal from both eyes, carried out by Mr Stirling and his team. Wonderful staff all round and a pleasant and friendly environment. Highly recommended all round. Much appreciated.

AB
Andrea Bythway 9 months ago on Google
( 5 out of 5 )

This was my Second visit to BMI Woodlands at Darlington.
I was made to feel really comfortable on both occasions and the staff were fantastic. The lady looking after me was called Jean, nothing was too much trouble. …

JJ
Jackie Johnson 9 months ago on Google
( 5 out of 5 )

I came in yesterday for a hip replacement by Mr James Webb. From the moment I arrived to now waiting for discharge I have been treated with the greatest of respect and kindness. Making me feel safe and very cared for. The staff are all …

IP
Ioana-Cristina Pop 9 months ago on Google
( 5 out of 5 )

Staff very nice, friendly, professional. The facility is very clean. Great service overall!

K
Kevin 9 months ago on Google
( 5 out of 5 )

I would just like to thank all the staff and Doctor gunning for the kindness and support they give me today as I was a reck when I arrived for a flexible sigmoidoscopy Top service Big Thank-you kevin .c

TB
Tija Briede 9 months ago on Google
( 5 out of 5 )

Everything was really good and all staff was very nice.

AA
Angela Alden 9 months ago on Google
( 5 out of 5 )

Staff were great and made me feel at ease, i am very happy with the result.

LW
Lynne Wilson 9 months ago on Google
( 5 out of 5 )

My daughter recently had a colonoscopy and endoscopy at the woodlands hospital all the nurses , staff etc were fabulous!
I would like to say how wonderful Dr kamali is he goes above and beyond for his …

ER
Ellie Roberts 9 months ago on Google
( 5 out of 5 )

Lovely place, everyone extremely friendly and welcoming! Especially Dr Jha, Christine and Courtney.

BT
Benjamin T White 9 months ago on Google
( 5 out of 5 )

Just a really nice atmosphere and environment always felt very safe and accommodated for

SS
Sarah Sedgwick 9 months ago on Google
( 5 out of 5 )

I recently had back surgery by Mr Alrawi, I would like to thank him and his team for taking such good care of me I am now pain free!! The nurses on the ward were fantastic, very caring, nothing was too much trouble. A special thank you to …

AM
Adele Marshall 9 months ago on Google
( 5 out of 5 )

Fantastic physio assessment and plan for moving forward with treatment. Thank you.

PG
Phil Gaughran 9 months ago on Google
( 5 out of 5 )

Everything was exactly as I wanted
Lovely professional staff ,one and all.

SR
Susan Redpath 9 months ago on Google
( 5 out of 5 )

All the service I received from my Consultant to being greeted at the door have been exemplary. I was in a lot of pain, I was extremely emotional after my operation, but this didn’t reflect on my level of care. Thank you to all the Dr’s, nurses and staff you were amazing x

AB
Allan Barker 9 months ago on Google
( 5 out of 5 )

Very pleased with the overall experience and the nice positive service and attitude of all the staff.

MF
Michael Fearneyhough 9 months ago on Google
( 5 out of 5 )

I was treated really well and can’t think of any improvements.

CD
Colin Day 9 months ago on Google
( 5 out of 5 )

Fully professional treatment coupled with very friendly and helpful ancillary staff.

PW
Paul Westgarth 9 months ago on Google
( 5 out of 5 )

Following a hernia repair operation I found that everything was very clean, the staff so friendly, knowledgeable and helpful, nothing was too much trouble. Everything ran like clockwork and I was told what was going to be happening and kept …

NM
Nita Mallinson 9 months ago on Google
( 5 out of 5 )

I am posting this experience on behalf of my daughter who was the patient and has down syndrome her exact words were this hospital is awesome the staff are fantastic and she loved the time she spent there. The food is great everyone is …

MI
Momoko Ishida 9 months ago on Google
( 5 out of 5 )

I can not thank them enough for the care they have given me ! Very greatful for the kindness I received and the treatment. It’s incredible to wake up from surgery with nothing but a soar throat. (Only because they had to give oxygen through …

MT
Martin Thompson 9 months ago on Google
( 1 out of 5 )

Dropped like a hot potato, and I had to do the chasing to find out! As an NHS spinal patient who was referred to the hospital for treatment, this initially started out reasonable under Mr Alrawi, it improved under Dr Gulva, albeit it did …

SR
Simon Reynolds 9 months ago on Google
( 5 out of 5 )

Helpful and friendly staff, nothing to much trouble, very well looked after.

JG
jenene greaves 9 months ago on Google
( 5 out of 5 )

After a recent procedure at BMI Woodlands, we were made to feel comfortable and well looked after on every occasion we visited, all the staff were fantastic. …

JH
Josanne Hall 9 months ago on Google
( 4 out of 5 )

I had excellent care from everyone; to pick one out is difficult but Staff nurse Cicely went above by coming in early so she take a blood sample – I am difficult and she managed it the previous evening after others had failed. Mr Port did …

NG
Naomi Gehlen 9 months ago on Google
( 5 out of 5 )

yesterday I was admitted for daycase gynaecology operation.
staff from the reception up to the nursing staff, domestic assistants, theatre staff, recover staff and catering… everyone I spoke to was lovely, kind, …

RS
Rebecca Shepherdson 9 months ago on Google
( 5 out of 5 )

I stayed at woodlands for the day/evening after having day surgery! My mind is absoloutly blown away at how amazing the place was and how comftorble I was made to feel, there where lots of staff I met from day nurses to surgeons and every …

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