Princess Royal Hospital (Haywards Heath) average reviews all over the web

3.9
Total Reviews 80

Average reviews from all platforms

Average Rating 3.9

Average reviews from all platforms

  • 5.0
    51
  • 4.0
    7
  • 3.0
    1
  • 2.0
    1
  • 1.0
    20
Princess Royal Hospital (Haywards Heath) reviews breakdown:
Google
3.9
80

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80 Princess Royal Hospital (Haywards Heath) reviews on Google

EW
Emilie Webber 9 months ago on Google
( 5 out of 5 )

I had a very positive experience at Princess Royal throughout my pregnancy, during the birth and postnatally. The care my baby and I received was brilliant and I can’t think of anything they could have done better. The care we received …

EK
Ewelina Kus 9 months ago on Google
( 5 out of 5 )

Big thank you to all of you amazing people who assisted us during our stay at Princess Royal and helped to deliver our baby girl via Csection. It’s been now 3 weeks since we got home and we still can’t get over the fact how well you all …

SP
Sam P 9 months ago on Google
( 5 out of 5 )

I have had a c-section at the hospital 1 week ago and can not thank the staff doing my c-section enough. I have praised them to everybody I know. Charlie the anaesthesist was fantastic, calm, patient and ensured to check on me all the time …

PA
Paul Allievi 9 months ago on Google
( 3 out of 5 )

The phlebotomy department opens just after 8.30am since around November 2022, you need to call and make an appointment. Parking not too bad but not all machines work so can be a challenge

AT
Anthony T Straker 9 months ago on Google
( 5 out of 5 )

A wonderful time was had here , great staff , food has improved

JS
Joyce Steere 9 months ago on Google
( 5 out of 5 )

I was treated with care and compassion by all staff members after becoming unwell with a chest infection on a weekend away from home. The wait time was very reasonable

DW
Dionne Watson 9 months ago on Google
( 5 out of 5 )

Absolutely so thankful for all the staff in this hospital yesterday 🏥 felt really poorly for 4 days didn’t know what was wrong after blood tests and a urine sample my problem was diagnosed and I now have antibiotics to help clear this up, I am now registered with this hospital. Thank you all so much ❤️ …

SK
Stephen Kelly 9 months ago on Google
( 5 out of 5 )

I had wonderful care at the Princess Royal. The staff were rushed off their feet yet they dealt with me with the utmost respect and compassion. I had a nasty infection, was seen within 20 minutes and after a night of iv antibiotics and pain relief I was on the mend. Thank you everyone you are amazing!

GG
Grazielle Gomes 9 months ago on Google
( 5 out of 5 )

I was in this hospital yesterday, I was treated so well, the nurses were wonderful, the anesthesiologists were wonderful too. They were very patient with me and I was treated very well. I don’t speak English and they still helped me, such …

GD
Grahame Davey 9 months ago on Google
( 5 out of 5 )

My wife attended AE with breathing difficulties. She ended up in intensive care. From there to Pyecombe word. First class treatment from the moment we arrived in AE until she was discharged from Pyecombe ward. All staff were absolutely …

BS
Bryn Scourfield 9 months ago on Google
( 5 out of 5 )

I recently attended A&E at the PRH Haywards Heath after being unwell for 2 days. The staff, Nurses on site GP were excellent. I could not fault the care and felt in very safe hands. I was seen as quickly as possible and spent 5 hours on an …

OB
Oliver Bulezuik 9 months ago on Google
( 4 out of 5 )

Mixed Reviews: Brilliant service with my 9-month-old son, in and out in 10 minutes and he got glued; however I’ve spent hours in the past being neglected over a broken foot in the past. Bonus points as I was born here.

DD
Danielle D 9 months ago on Google
( 5 out of 5 )

Colposcopy team led by Nurse Andrews are incredibly kind and caring. Credit to the profession.

T�
Tralala “Tralala” Grey 9 months ago on Google
( 4 out of 5 )

Having had several problems at the Dgh Eastbourne I got in here It was a breath of fresh air ! So organised and professional at the Princess Royal (we are medics)

SH
steve harper 9 months ago on Google
( 5 out of 5 )

I had appointment today 22 November at the MRI unit and l was very nervous the nurse’s and staff were very understanding kind and caring l just like to say a big thank you x

BH
Bob Hillary 9 months ago on Google
( 4 out of 5 )

Parking can be very challenging £2 for 2 hours I’m told if you are a patient in A&E and over run your stay you won’t be fined,
Lovely staff

J
Jo 9 months ago on Google
( 5 out of 5 )

First rate care for my elderly mother who was admitted last night. A&E on a Friday night is somewhere you would rather not be given the choice but I couldn’t believe the standard of care, it was outstanding. They went above and beyond. Truly wonderful doctors and nurses. Thank you!

SB
Sharon Brunsdon 9 months ago on Google
( 5 out of 5 )

Amazing.. My elderly Auntie had a fall & we were taken to PR .. the Care & kindness was second to non ..
Auntie has confusion & is very reclusive but all the staff were so reassuring.. …

DK
Donna Knight 9 months ago on Google
( 1 out of 5 )

I live in west somerset and my 82 year old mother lives in Lewes. Last Sunday afternoon my mum had a fall whilst out in the town, a very lovely lady took her to A and E at 5.10pm. I was informed at 3am Monday morning that she was there. I …

CM
C M 9 months ago on Google
( 2 out of 5 )

After going to our local minor injury unit with my daughter, we were told to head to A & E for an X-ray. Minor injuries also wrote a note to explain there reasoning etc. On arrival at Haywards Heath A & E we could tell it was extremely …

DR
David Rose 9 months ago on Google
( 4 out of 5 )

Been visiting a sick relative and impressed with the cleanliness and helpful staff.

JD
John Davies 9 months ago on Google
( 4 out of 5 )

Care I received when I was brought in was second to none. But today was terrible. Had to laugh at the staff in charge are like locust when the consultants come on there rounds.well the last bit food No COMMENTS

NB
nikki bailey 9 months ago on Google
( 5 out of 5 )

The nursing staff are amazing people. Helped my daughter so very much. Despite their incredible workload, they still smile & are still providing great care. Thank you as always xx

CL
Cameron Lewis 9 months ago on Google
( 1 out of 5 )

Disgusting treatment of people during the night. Went to the hospital, blood covered clothes and blood all over my face with a head split open. Arrived by an ambulance and ended waiting 3 AND A HALF HOURS and still didn’t get seen to. The …

TW
tracey woods 9 months ago on Google
( 5 out of 5 )

Admitted to PRH for 5 days on Pyecombe ward. I Would like to say how amazing and caring all the staff are on this ward, from Nurses to doctors and also the house keeping. Care and attention given to all patients is outstanding and in such hard times they are working tirelessly hard.!!
Amazing team 👏 xx …

B
Budda 9 months ago on Google
( 5 out of 5 )

My local hospital whom has treated myself and my family since we lived locally.
The a and e department staff are second to none and I was treated like a human being and not just a number. …

EP
Em P 9 months ago on Google
( 1 out of 5 )

It breaks my heart to hear that my dear friend had such incomprehensibly neglectful care during the birth of her son at Haywards Heath Princess Royal. She was induced, left in a room unable to have her husband with her and no midwives …

TE
Tony English 9 months ago on Google
( 5 out of 5 )

I had to go there today for a flexible cystoscopy. I wasn’t sure where in the hospital I had to go, so I asked the receptionist in the main building. She directed me to where I needed to be, and I mad my way there. …

CD
CHRISTOPHER DC 9 months ago on Google
( 1 out of 5 )

So far the worse service I have had . Have been trying for over a month to get hold of the booking line to Tesco my 2 years appointment as we cannot get there due to the distance they decided to try and send us so wanted it closer to home . …

HT
honey thomas 9 months ago on Google
( 1 out of 5 )

I had an awful experience in Princess Royal, Haywards Heath . All the staffs were good, but the wait …you won’t believe… I escorted one of my residents just for an X-ray , came to the hospital @10 am, but still at 5:20 pm , I am here…such a terrible delay in everything…unbelievable…

PR
Paul Raby 9 months ago on Google
( 5 out of 5 )

01/08/22 3.30 pm advised by doctor to get an ECG working here live in Cumbria attended A&E with some trepidation from check in to being discharged they were absolutely marvellous right through a busy shift I cant thank them enough hats off to you all dont know you do it total professionalism end to end many many thanks

AV
Angela Veitch 9 months ago on Google
( 5 out of 5 )

I was told by 111 to report to A&E at the PRH last Monday early evening about 8pm. Everyone was SO gentle, efficient and thoughtful and the tests that they carried out were comprehensive. After three hours they let me return home and …

MS
Martin Steele 9 months ago on Google
( 5 out of 5 )

Had to visit A&E earlier this week. Everyone was simply amazing. A true credit to themselves, the NHS, the team, and an inspiration. Despite current challenges the service, help and care was tremendous and exemplary. My sincere and heartfelt thanks to all and everyone. True example to us all.

OT
Olive Topcuoglu 9 months ago on Google
( 4 out of 5 )

A very busy place, but everyone I came into contact with among the staff including reception was extremely helpful and caring. Particular thanks to everybody in the CT department who made what I was expecting to be a scary experience, so …

CR
C R 9 months ago on Google
( 5 out of 5 )

Had to take my 9 year old daughter to the hospital today and I came away massively impressed by the way it was run. Everyone I came into contact with was friendly, efficient and helpful. This applied to the receptionists, the doctors, the …

RW
Rob Whitton 9 months ago on Google
( 1 out of 5 )

Simply nitemare parking! Had 215 appointment arrived 130 40 minutes still no space parked in one of four empty disabled spaces, and paid double, clearly the parking is not fit for purpose nurse told me if you don’t get here before 830 you won’t get a space!!???

TB
Tim Baker 9 months ago on Google
( 5 out of 5 )

Twice I’ve had two visit A&E while the Pandemic this year as strained our NHS.
And I’m posting this message as BIG thank you to all the staff at Princess Royal for they care and duty to all in there care. …

JF
John Fraser 9 months ago on Google
( 5 out of 5 )

In 2015 stupidity I went out trying to stay fit on my bike,I say stupidity because I have cateracts,I’d come out my bike to see ambulance Comming towards me,I stood up then collapsed,I was taken to hawards heath a very clean hospital Im not …

GN
Graham North 9 months ago on Google
( 5 out of 5 )

Went there with abdominal pains they carried out a full examination including a scan and issued me with some medication. A very professional kind and friendly service a credit to the NHS total time in the hospital 2hrs brilliant service thank you so much.

NH
Natasha Hall 9 months ago on Google
( 1 out of 5 )

I have been to this hospital several times and only few times I can say it was pleasant. The rest were awful! Staff are rude and unprofessional most of the time. If I could list my horror experiences this review would be too long but I’ve …

KF
Kim Fuller 9 months ago on Google
( 5 out of 5 )

Had day case endoscopy in Cuckfield Ward today, was greeted warmly and the nurse, who looked after me for the entirety of my visit introduced herself. She explained the procedure, met the consultant who was very kind. Didn’t have to wait to …

LB
Leslie Bacon 9 months ago on Google
( 1 out of 5 )

From an ex ocular cancer patient!

I can only give the hospital one star due to an incident that took place nearly …

S&
Saffie & Luna Amadi 9 months ago on Google
( 5 out of 5 )

Such an amazing hospital, I am currently under the care of the maternity department. It is not my closest hospital but more than happy to travel here for the A+ care I receive. Everyone from the volunteers, admin, HCA’s, midwives, diabetic …

CP
Chrisostomos Prodromou 9 months ago on Google
( 5 out of 5 )

Lovely friendly staff. Excellent pain management. Only down side was the long wait but nothing unusual in that as it happens.

T�
T “Bacon_Taz” W 9 months ago on Google
( 1 out of 5 )

Neurosugery department is an absolute joke. It’s impossible to actually see anyone. Waited a year for a follow up appointment after spine surgery. Always have to chase appointments. Had an MRI in February, still waiting for the results.

BG
Bob Gammon 9 months ago on Google
( 1 out of 5 )

I attended the orthopaedic and trauma clinic on time, 1.30pm. I was asked to confirm my name, address, surgery, age, home phone and mobile. Then I was told that there was a 2 hour delay as the consultant was delayed in the operating …

SW
simon williams 9 months ago on Google
( 1 out of 5 )

Day Surgery Unit: My friend arrived the required 5 minutes before the appointment and the receptionist was not answering the bell for 10 minutes (so now my friend was officially late for the appointment), so he had to wait for a member of …

SS
Steve Simons 9 months ago on Google
( 5 out of 5 )

This hospital seems to get a lot of negative attention and I’m sure there is room for improvement (isn’t there everywhere and with all of us?). Having said that, my Father was in there a few weeks ago and the care he was given was terrific. …

JH
James Hirtle 9 months ago on Google
( 5 out of 5 )

Had a good go at cutting my arm off with a chainsaw today. Thank you to every single member of staff who dealt with me. I was only there for a few hours but appreciate everything you did for me, it was a first class, excellent, faultless, friendly, impeccable and professional service.

WG
Will Glyn 9 months ago on Google
( 1 out of 5 )

This hospital treated my now deceased father appallingly. He died in their care and I have no doubt that he would have lived for longer if there had been proper organisation. There was no cohesion between staff, we were not kept up to date …

CR
Chris Robin 9 months ago on Google
( 4 out of 5 )

Nursing staff are excellent and attentive although some of the consultants are a little blunt in their approach. They need to be more sensitive when discussing life changing issues with patients. Generally there is a calm atmosphere on the …

AK
Alistair Knox-Crawford 9 months ago on Google
( 5 out of 5 )

First time here at Princess Royal. I was impressed by the way it’s laid out and the great signage which is easy to follow.
Staff are approachable and friendly. …

JS
Jorge Segura-Diaz 9 months ago on Google
( 5 out of 5 )

Very professional and caring. Newtimber ward excellent people. They really look after me with care and consideration.
Thanks, I was very worry but thanks to the nurses, therapy department and …

JW
Joan Wilton 9 months ago on Google
( 5 out of 5 )

I cannot praise this hospital enough, great efficient staff, plenty of information about treatment and no long waits. Staff really friendly and caring, hospital clean and easy parking , l just wish all hospitals were the sams. A very big thank you to all the staff who treated me yesterday. Joan

GH
Geoff Hall 9 months ago on Google
( 5 out of 5 )

Went to the walk-in X-ray clinic – very calm atmosphere, lovely, friendly staff and, although I expected to have to wait about an hour, I was seen in 30 minutes. Service was extremely efficient. Long live the NHS.

NM
Nazmul Miah 9 months ago on Google
( 1 out of 5 )

I have had a wisdom tooth removal operation diaried since an initial dentist referral for the best part of 1 and half years. I get various pre-ops etc and finally get a date. …

RD
Raul Dias 9 months ago on Google
( 5 out of 5 )

This great hospital aims to help the community but it has been facing severe shortages of staff. This old building is very inefficient by modern standards, it is time for the Sussex community to have the good hospital with proper staffing levels that it deserves.

TG
Trevor goodland 9 months ago on Google
( 5 out of 5 )

My wife was suffering from severe back pain.
111 took details and advised A&E at The Princess Royal at 22.30
Extremely thorough examination + blood test.
Very caring and felt looked after

IS
Ian Spashett 9 months ago on Google
( 5 out of 5 )

Had a bleed on the brain in December 2011 and was rush to Hurstwood Park Neurological Centre. The nurses and Doctors took great care of me till I came out of my seizure. ( My wife informed me), I remembered, they kept coming to check up …

DS
Dan Spring 9 months ago on Google
( 5 out of 5 )

They deliver babies like pros and everybody is really nice….. If i had to go to East Surrey in comparison, i would rather deliver it myself with oven gloves on… Thats how great they truly are. I have had 2 beautiful children here and it …

KH
Kay Hyland 9 months ago on Google
( 5 out of 5 )

Had day surgery back in Oct 13 for susp breast cancer. Anaethetist stayed all way through until i left late pm. Fed me my requested coffee and 2 lots of sandwiches. Excellent care from new unit. Also the communication between hosp and Brighton breast care centre was brilliant a pleasure at a time of great worry.

DS
Dan Sadler 9 months ago on Google
( 1 out of 5 )

Awful staff. How dr chowdhury and his anaesthetic team have employment is beyond amazement. We have pre op checks to determine certain factors. To see if there is a family history of anything serious, they did not think to do this at any …

BG
Ben Gribbin 9 months ago on Google
( 5 out of 5 )

A great hospital and filled with friendly people and lovely food! I sometimes go there when epileptic. I had a Grand Mand and was confused I asked my family to take me! In fact, my family find it difficult to look after me when I tell the …

T1
Tdr94 19 9 months ago on Google
( 1 out of 5 )

Awful service, very dirty and no one wants to take any responsibility. Sadly this is what the vast majority of NHS hospitals are like these days I’ve literally been to better hospitals in 3rd world countries. It’s not the doctors and nurses it’s the NHS itself, it’s awful and crumbling this hospital really highlights that.

E
eli 9 months ago on Google
( 5 out of 5 )

NHS staff very patient with excellent bedside manner. talked me through everything they were going to do and were very thorough.

LE
Lily Eni 9 months ago on Google
( 1 out of 5 )

The most horrible experience I’ve ever had in a hospital .
After calling 111 backwards and forward 7 hours on they’ve got me an appointment at The Princess Royal hospital in Haywards Heath , I live in Horsham ( west …

MV
Morris van Mokum 9 months ago on Google
( 5 out of 5 )

Following an astonishing series of unsatisfactory (sometimes disastrous and extremely painful) experiences, a relative took things into her own hands and, instead of calling an ambulance, personally delivered me to A&E here at Haywards …

TB
Tina Brecke 9 months ago on Google
( 5 out of 5 )

Thank you so much Clayton ward nurses and staff for looking after me. All nurses and staff are very caring, patient and professional

A
Andyp85 9 months ago on Google
( 5 out of 5 )

27/02/2016
Just had my gall bladder removed and would like to thank ‘all’ the staff at Ansty/Albourne ward for their excellent care and attention given to me. …

YB
yamen barakat 9 months ago on Google
( 5 out of 5 )

Very good service, i was late and waited for me and were able to see me 🙂

LE
Laura Eternal 9 months ago on Google
( 5 out of 5 )

Having spent a night in brighton sussex county short stay ward which was like a third world war zone hell hole, I am pleased to report Haywards heath Princess royal is worlds apart with first rate care and vastly more comfortable and peaceful in comparrison. If going to be horribly unwell I recomend doing so at Princess Royal.

HS
Hannah Shaw 9 months ago on Google
( 5 out of 5 )

I presented here with a broken arm so I went through A&E, their day surgery department and physio and all the way the level of care was fantastic and the staff were brilliant. It’s a scary thing to happen and it made a lot of difference the kindness of the staff.

SD
Steve Davis 9 months ago on Google
( 1 out of 5 )

If I could give it one star I really would. While I am sure there are some great hard working staff here in my experience after my mums stroke, This place should be put into special measures. Encountered rude staff. Uncaring consultants. A …

TK
Tomas Kutlak 9 months ago on Google
( 1 out of 5 )

We were delivering in this hospital and I would like to say as a partner, father, to all becoming mothers. Do your best and trust yourself. You will deliver and you are the person what feel what is going on. So don’t be scared to ask even …

AG
A Google User 9 months ago on Google
( 1 out of 5 )

The A&E department can be a veritable reptile house, a snake pit possesses by monstrous small town mentality.small town big hell as the Mexicans say. How true! I entered that place with a condition that proved to be pancreatitis. I couldn’t …

M
MrBabies123 9 months ago on Google
( 5 out of 5 )

Very good that hospitals make people aware of infections by urging us to use the dispensers on display but does it not rather defeat the object of the exercise when one has to press down on the dispenser to get the liquid out? Think about …

JC
James Champion 9 months ago on Google
( 5 out of 5 )

Strange thing to say but I really like this hospital. Unlike other hospitals it is never overly busy and the waits are not to long. The staff here as in most NHS hospitals are friendly and helpful.

CM
Caz Moore 9 months ago on Google
( 5 out of 5 )

Best gynaecology department in the South, compassionate, caring, gentle ….. 3 times ive had to visit in the last 3 years, staff are brilliant. Thank you

NB
Neil Barron 9 months ago on Google
( 1 out of 5 )

Appalling experience during my wife’s labour. Left completely unattended for 6hours in excruciating pain due complications from complex medical history that wasn’t considered by any staff. Eventually paracetamol offered (great for a mild …

AO
Acorns Oak 9 months ago on Google
( 5 out of 5 )

Visited A&E today and fantastic service from lovely people – couldn’t have wished for better – thank you.

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