Premier Park reviews

Beware users of Underfleet Car Park, Seaton, Devon. Appalling company with wholly unreasonable fines and quick to increase the fine if you dare to question it’s validity. I had paid for 4 hours parking but returned late to my car with my …

Nasty company!
Back in 2021, I have received a penalty letter for parking 4 minutes more than I should off! …

I paid by Ringo at Priory car park Dartford, I have a receipt for 4 hours although i only stayed 2 hours. £100.00 fine i appealed and they reduced it to £20.00 what a SCAM what cant speak cant lie! This is how a corrupt company makes money …

This company for want of a better work fined me when I was not the driver of the car. I told them over and over again I was not driving the car (there was no place on the fine paperwork to fill in the correct driver) and gave them the …

If at all possible I would give no stars whatsoever. I parked in Braunton Devon and the machine was out of order. I looked at some of the signage I tried to phone the number only to be unable to make contact. Rightly or wrongly I assumed …

Parked the car at Maritime Museum in Falmouth on Saturday and removed 2 hrs later, paying the charge as requested. Receipt from he machine to provide it and the bank. Then returned 2 days later (monday) to park in the same car park and …

The government needs to monitor this company. It does appear fraudulent. You cannot access them. The reference number they give is invalid and it seems to milk money out of customers. the pictures they send are not true and no one can …

Try to fine you for being in a pub car park for 5 mins to ask for a table. Good luck getting £100 out of us, keep sending letters as you’re only wasting your own money. Hope someone burns your office down! You don’t even have legal or enforcement to do what your doing. pathetic.

I entered my car registration on the tablet at the bar, adjacent to the car park in Coleham Tap, Shrewsbury. It turned out that there was a computer fault this day, which was reported to Premier Park – to no avail. Issued with £100 fine. …

Absolutely appalling company…I was issued a PCN with a threat of an escalated court order. The PCN was rapidly issued while I was retrieving my valid parking ticket which I have been using for years (can you believe this?!). After …

Absolutely all about gaining money out of people they are not about managing parking. Anyone who gets an invoice from these cowboys should contact the landowner first. 100 pound invoice or fine when I spent close to 1k at a carpark run by …

cowboys, just waiting to pounce, i drive a big pick up and parked over the line so others don’t damage my car they gave me a 60 fine although the car park was practically empty! legal robbery and anyone who enforced this is just as low and i actually hate you!

Be careful when you park your vehicles at the parking area managed by this company. First you will find No sufficient information display on the parking. Secondly, even if you pay for the parking you will get a penalty tickets. You will not be helped to prove you had paid for it. This company only wants to make money.

Received a fine for not displaying disabled badge correctly, even though it was visible. The appeals process is corrupt and they are just about making money.

Absolutely disgusting! Still Charing me while I was parked in a disabled bay with my grandad who can’t walk far! Claiming I was 14 minutes late even after me explaining the situation!! Money grabbers

I have never left a 1* review for anything, though from my recent experience I can only describe this company as dishonest, and not even deserving of that 1*.
I used the car park in Braunton, paid £1 in the normal way, using a £1 coin and …

Had to pay an extended fine, even though the post was all delayed and has only just been received. Not a single number or email to get through to an actual human being.

was given multiple PCN’s for using my student car park at college while attending, camera had a malfunction and was told this is why i got PCNs, tried to say this and was rude and disgraced me fully, so disappointed and feel so let down by the system, can hardly afford this as im a student.

This company is at best incompetent or at worst dishonest.
I used the Charlestown car park on 3rd May 2022 with a valid ticket displayed on the dash board. A couple of weeks later I received a Parking Charge Notice. …

Houndsmills Basingstoke…..received notice to pay with 9 days to pay smaller amount. Tried to appeal but none of the email addresses recognised.

It doesn’t matter to them that you have paid for the parking or if you have proof that you have paid you are still liable to get a fine from them even if you appeal you are very unlikely to get anywhere.

I paid for a stay and guy still issued us an ticket ! What a scam . He was apologising as he didnt notice the ticket. Advised to keep a ticket and appeal to have it cancelled. It is what we did and now got a letter from debt collector !

When parking at Blackburn, Lancashire Train Station you need to drive through this company’s car park for Vue Cinema. I paid for and parked in the train station car park belonging to another company. Weeks later I received a parking fine …

14 days to pay the lower amount ??? the fine was issued on the 29/07/22 but landed through my postbox on the 13/08/22. Unable to pay as it’s over the 14 day period so smacked with a £100 fine even though I’d paid £4 for the parking on the …

Totally agree with every other review on here, money grubbing and loathsome company preying on the unsuspecting. Had a fine for parking in a car park with the most confusing and randomly updated signage… appealed and was told i wasn’t …

Received a penalty charge notice for not displaying a Pay and Display ticket when I had paid correctly through the Ringgo app on my phone. I appealed and sent PDF copies of the Ringgo receipt for the parking. Appeal took nearly a month to …

Hefty £170 fine for a genuine typing error made entering the car registration number at the ticket machine in the Underfleet car park / Seaton, and we still have the ticket stating it is a “Receipt” as our proof of payment. It is …

I didn’t expect to win my appeal but I did expect a little compassion instead of the obviously scripted rejection. I explained that the reason for my inadvertant overstay was that I was arranging a wake with the venue for my late wife of 57 …

Joke of a company, I’ve been parking in my residential apartment building basement carpark for months, always have my permit displayed in my window, god knows why they’re even operating in our carpark anyway! they still proceed to send me …

A total scam company who have no idea how or what they are doing ! Just ripping people off for parking with ticket regardless !!

Shockingly awful

I WAS FINED £100 despite paying £1.50 for ten minutes parking. …

This company is absolutely disgusting and shambolic. I parked on the Blackburn Car Park outside Vue Cinema which has a time limit of 5 hours. Whilst there we had food at the Ten Pin Bowling place watched a film at Vue Cinema played 2 Games …

I parked at Exmouth and by accident pressed the wrong button, resulting in a £14 charge. I have tried to contact them but it is impossible to do. You cannot speak to anyone . They only seem interested in parking fines.
Will never use this car park again

I can’t use the language I want to to describe this company. Thieves, unreasonable, unapproachable, cold, dishonest, money grabbing underhanded…I could go on. I got a ticket, appealed, 4 months later received debt collectors letter…seem reasonable to you???? See You Next Tuesday…shame you can’t leave zero stars

I’ve only give this company 1 star because it won’t let me write a review without giving them one. …

Would give lower score if capable.

Received an ‘invoice’ from debt recovery for £170 with out any prior …

Now I’ve calmed down. Charged £100 to use a pub car park. I should have paid and got a refund from the landlord. Honest mistake.
Only an online appeal process no phone line available. They are giving …

Kilve Beech, Bridgewater, we paid for our parking but still got a ticket. However, we had moved and due to covid our new address wasn’t updated by DVLA for ages, so the first we knew was when a solicitor wrote to us demanding £170! …

Used machine at Sandy Park. It doesn’t issue tickets which is stupid to start with. Ran through payment process and presented my card – machine seemed to take and age to process and then reverted back to starting screen. …

And I thought that day light robbery was a thing of the past. Well apparently not. Paid for parking ticket entered reg and was fined 2 weeks later. Robbing B’s I hope this company and persons gets exposed for what it really is, and I will …

Only gave one star as unable to give zero! Entered my registration and paid £2.00 cash at Branscombe Beach, didn’t receive a ticket from the machine but didn’t worry at the time as assumed it was digital. These cowboys sent a parking notice …

Didn’t even get out of my car whilst I was in the car park and had paid for parking in that same car park the day before (when I actually got out the car). Sent a fine for £100, reduced to £60, and also have the cheek to charge a 50p admin …

cant disagree with most of the comments placed here, not that I guess they will have much impact. I guess karma will catch up with these unscrupulous operators at some point. Let me explain: Never received the first notice in the post, …

These guys are just scam artists plain and simple – try your best to avoid them at all costs

I parked in their longstay car park in Exmouth. Paid, didn’t exceed the time limit and got a charge! I did appeal and thankfully it was successful. I used a photo of my bank statement with their name on it, I also pointed out the photo of …

Absolute sham of a company accurate information given disputing a charge notice but the reply was ignorant and with no detail.
When a vehicle is larger than a painted bay how is it possible to park “wholly within a bay”

Really sad pillaging of a beauty spot. Pinged for staying 1h22 minutes in a car park, which we had purchased a ticket for. Didn’t immediately purchase a ticket, due to there being an injured baby seal on the beach, and calling Gweek Seal …

A not uncommon experience. At the Underfleet car park in Seaton I paid 50p for half an hour; their Parking Charge Notice gives duration of stay as 29 minutes! How do they justify a fine?

The most horrendous and unprofessional parking company.
Pay and display signs are small so you are not likely to miss them and get fined. …

Guess what, another 1 star review for this disgusting little company. Had a problem with app not accepting payment for parking, which took 13 minutes of frustration to finally sort out. Then got £100 fine for those 13 minutes. Appealed, rejected…obviously.

I had to give 1 star, because it wont allow you to post your review unless you rate them. But if I could I would have given minus 10 stars.
Premier park ltd, it is impossible to talk direct to anyone at Premier Park ltd …

If I could put zero stars I would.

Premier Park LTD have recently taken over the management of a car park …

Despite actually paying for parking this company then sent a fine to both myself and a friend who had also paid for parking on the same evening. …

Shocking Company, absolute crooks.

Appealed my charge as I had proof I was in the establishment that the car park …

Any parking company is frustrating, but this company offered a massive discount on a gesture of good will which I am thankful for, unfortunately the notice went to my junk email so I missed it and now had to pay in full! The opportunity was …

reported the company to gosport marina due to their procedures and lack of customer service. decided to take legal action against them for failure to issue receipts for parking charges. its a legal right to get a receipt if you pay for …

I had 3 fines for parking in my own privately rented space!! Their excuse was that the pass was upside down.. what can I say.. if these guys think they can win in court be my guest.. they won’t get my money as the lease on my privately …

got a parking fine off this company for it states over staying by 37 minutes, staying a total of 1,57 minutes, but the ticket gives you 2hrs of parking, its the cheapest ticket they do there isn’t a option to stay less than 2hrs , so on …

I have lost the PCN letter so don’t have any way of finding the PCN number. There is no way whatsoever to get through to Premier Park to actually speak to anyone to get the PCN number to pay the fine. Automated every step. The customer …

Was issued a ticket at Kilve Beach in Somerset whilst on holiday, failed to notice the ticket machine and notice with terms and conditions as it was hidden by a large vehicle that was parked in front of it. Parking machine is located on the …

Premier Park Ltd Ashgate Road Chesterfield. ROBBERS.
After using this car park for many weeks, I received a random fine through the post stating I did not return within my paid for time period. I purchased a 12hr …

I wish 0 stars was an option. This company is a bunch of rogues taking advantage of people and charging excessive amounts of money from people when they’ve put the smallest signs possible on site and make it very difficult to even know …

First class scammers! I payd for my parking and one month later I got a ticket!

DO NOT USE THIS COMPANY IT HAS NO MORALS! Wish I could give this company -stars. The company is completely unreasonable. I parked paid for my stay did not go over. Then received a pcn in the post. Unfortunately I inputted the private reg …

Absolutely shocking company and little assistance from the venue where parking is enforced. Entered the Exeter Chiefs car park in December 2020 to drop a work colleague off supporting a charity event being hosted at the stadium. Simply …

£100 parking fine from Premier Parking solutions and a £60 debt recovery from BWLegal! This fine should not be legal.

Was given a PCN while in Melton Mowbray, I am a student round there. Couldn’t get the letter as it was sent to my parent’s address in the North. Opened it at Christmas and realised I had missed the appeal period. …

Terrible company – don’t use their car parks! I parked and bought a ticket for my parking. However since it wasn’t visibly displayed when the inspector came round (I assume it must’ve become dislodged. or obscured somehow) I was given an …

I received a fine from Trowbridge Church Street Car Park from mid July. I had gone to the meter to try to pay but the screen was blank and so machine not working. The access to the machine was surrounded by brambles and looked a complete …

Absolute CON ARTISTS! Without any previous letters, I’ve had a “final reminder” letter for a exceeding my stay in a car park, (max stay 3 hours)I leave my car in the car park while I train in the gym opposite. I train no longer than 1.5 …

In the middle of night I had nowhere else to stop as illness meant I could not continue driving and corvid had closed all hotels b&b etc, council website saying free parking spaces,. Appealed with all information and informed them that in …

Parking warning.
Pier Head, Exmouth.
I got a parking fine through the post today for being 3 minutes over the …

The company is unable to answer phones or respond social media channels and totally unprofessional. Trying to rip you off. The amount outstanding should NOT increase whilst considering Appeal and take you to debt recovery without any …

New review 21/10/19
Just watched XRAY the Welsh consumer programme about parking scams and this company. …

Parked in a car park whilst on holiday in Devon, the car park was opposite Co Op.. It is not obvious you will be fined and we literally parked there for 5 mins whilst we ran into the shop.. Beware!! We were stung with a £160 fine!!!! We …

Really good model of Pure Scam. My fault was typo of last three letters of car reg. They can’t provide a transaction detail which will prove the payment has been made- how convenient. Machines are deliberately left malfunctioned or …

Awful company, turned around on a piece of barren concrete out the back of a poundland only to be hit with a £60 fine weeks later. Absolutely disgusting and opportunistic practices using grey areas in UK law to cause more hassle for people than paying a £60 fine is worth.

Scummy company. Parked at Kilve car park which is split into two distinct areas, both quite far apart. One of these has a tiny little machine, the other doesn’t but apparently they’re considered the same car park. Parked for less than 20 …

Nothing but con artists, paid to park and had a fine for tyres edging over back line, 4:30 in afternoon, not blocking entrance or exit, and park out of way to make sure this was the case and still send fine, day light robbery at its finest, how these company’s get away with it is beyond me!!!

What a horrible company. They do not have it in them to speak to you in person that is why you won’t find any phone number that you can call to raise a dispute. They are never willing to listen to a client as we that pay are their clients. …

Very efficient at fleecing car park users! I’ll avoid using any car park they manage in future.