Cheltenham & Gloucester Nuffield reviews

I joined Nuffield Health Wandsworth a few months back, as I recently got a new job. I came across from The Gym/Pure Gym down the road. Comparing them to Nuffield, Nuffield complete blows the others 2 out the water. Would highly recommended …

I must express my deep disappointment with this gym’s standards and the exorbitant fees they charge. It is truly disheartening to witness the state of their outdated facilities, which appear to have remained untouched since the 1980s. …

Rubbish gym. If something breaks it either vanishes or they take months to fix it. The sauna, pool area, changing rooms so dirty as well. You prob end up dirtier for going in there. Toilets are disgusting. If u leave anything in changing rooms will get stolen 100%. Rubbish

Joined 2 weeks ago and have only had a great experience. Gym floor, change rooms and showers are clean. Lots of equipment available and it all looks brand new. Staff are friendly and happy to help. Have tried the pool and it’s perfect, 20metres with 4 lanes.

I have mainly used the pool and attended some classes. The pool is great and never too busy unless it’s aqua fit time or kids swim lessons. Ladies changing rooms and showers are always clean. Diane is also the most amazing class instructor!

Good equipment but very dirty gym. They have a fly infestation in the ladies changing rooms. The pool is always busy with children’s lessons during weekdays. The ladies toilet in the changing rooms out of order for months. The staff always trying to sell their training lessons. For the price I would choose another club within the area.

We thought we were upgrading from thegym in Colliers Wood to a gym with a great spa facility (spa pool, sauna & steam room)… …

The male toilets are blocked today (as always) and filled with faces. There is absolutely no toilet extract ventilation either which is against regulation.

Inconsistent swimming lessons with up to six children in one class. Teachers rotation is high and management team is not concerned at all.

The sauna and steam room are amazing! Great gym but very expensive

The gym is much better and well stocked than the website seems to suggest. Plenty of equipment for what most people need and very modern and clean inside. Social distancing and cleaning seemed to be respected by almost all inside the gym. …

Not the most spacious Nuffield gym, but helpful and friendly staff and has all the equipment I would want from gym. Changing rooms are more spacious than other Nuffield gyms which is a bonus.

Went before Xmas to this gym just for a free trial, was no planing to join, but at the end I did join. The staff is very friendly. The manager who did the walk with me, William, did a great customer service, explained me all facilities and …

Staff are friendly but the gym is so run-down. I switched to the one at Southside (formerly a Virgin gym and it’s way better). …

You can see that the original google reviews were most likely paid for as they are all five stars with no explanation. Reading recent reviews you will get a better sense of the gym. …

The staff are friendly enough but the equipment is ancient. Rowing machines are not fit for purpose and never seem to be serviced while running/cycling machines are always going wrong and are antiques anyway. There are far cheaper gyms in …

Very dated cardio equipment. Cross trainers have iPod docks so that tells you the investment in equipment that’s going on – it isn’t! Pool closed over Xmas & steam room too. Went to steam room 18 Jan & cold!! The level if services is …

The staff I’ve interacted with so far have all been great and it’s relatively empty, it also has a big car park. To be honest these are the only positive features. The place needs a face lift. The swimming pool, sauna and steam room just …

Since Nuffield took over the gym from Virgin Active and replaced many of the staff members the place has gone downhill. The staff at reception act as if they’re at their own private social club and just banter with themselves all day. Most …

Absolutely terrible service, rude staff with attitudes at the front desk (some are great but most are terrible and miserable). Like most of these gyms these days sadly. They take no care of the members at all, needs a referb to get on par with all the other gyms in the area.

After 35 minutes of illogical and exhausting conversation with the reception staff, they finally had the brilliant idea to redirect us towards the Nuffield Health swimming centre over the park.

Very good gym with free parking and brand new cardio and strength equipment. Pool area is very good too. The gym is very well maintained and cleaned.

Had free pass from friend, good experience good equipment sauna and steam room , only issues some of boxing gloves really stank proper nasty .. otherwise it’s clean place

Overall good club and friendly staff but some equipment needs updating

it not good there floors not clean and trainers don’t all was say hi the showers that stink of sewage water in showers swiss balls not clean and not pumped up properly

Just spoken to Kerry for some advice etc as I am a new member……extremely professional, very cheerful and a delight in talking to her. Very impressed.

It’s a good gym, staff are friendly and the pool is clean.

Very serene surrounding and lovely helpful staff.

Nice gym, new and lovely swimming pool. Classes are good as well

The audiovisual element of the equipment doesn’t work on most of the machines.

They don’t open on the hours they say. Must be due to incompetency of staff as there is no other excuse!

excellent customer service throughout.

Really happy with the gym

Clean pool

Very nice pool and gym. Good prices

Great