Heatherwood Hospital average reviews all over the web

4.3
Total Reviews 80

Average reviews from all platforms

Average Rating 4.3

Average reviews from all platforms

  • 5.0
    61
  • 4.0
    4
  • 3.0
    2
  • 2.0
    4
  • 1.0
    9
Heatherwood Hospital reviews breakdown:
Google
4.3
80

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80 Heatherwood Hospital reviews on Google

M
Michael 7 months ago on Google
( 5 out of 5 )

The staff have treated me very kind and looked after me all the way at Treetops. I was taken into a side ward. Where all the certain people came out to see me, to discuss my procedure what was going to happen. There is a Cafe that you …

LK
linda kelly 7 months ago on Google
( 5 out of 5 )

Very impressed with this Hospital. Reception at the entrance was efficient and friendly, everywhere is clean and immaculate. The staff in the endoscopy unit were absolutely lovely and you felt looked after, including those nerves before any …

MM
Mark Minehan 7 months ago on Google
( 4 out of 5 )

Almost brand new. Bright, airy and about as cheerful as a hospital can get. I was seen to by Physio right on time. I’ll be back, because I have to be. Staff were very pleasant and the cafe was totally fine for a snack and coffee/tea. Plenty of parking.

ES
Evie Smedley 7 months ago on Google
( 5 out of 5 )

My father had an appointment today with Urology. After months of ongoing health problems I felt it was the first time that all our questions were answered. Everyone was so helpful and kind from the Volunteers to Receptionist, Nurses and Consultant. A very positive NHS experience.

LM
Little Muslimah 7 months ago on Google
( 5 out of 5 )

Absolutely loved everything about this hospital. The staff were wonderful and made me feel at ease. The hospital was clean; I have a huge phobia of germs and using public toilets but this hospital was beyond exceptional. …

SM
Sue Moules 7 months ago on Google
( 5 out of 5 )

My father was in here recently, lovely staff & lots of volunteers too, coming to ask if he wanted a cuppa at all times. Nice large room, comfy chairs for visitors. Good menu , the food was actually nice when it arrived too. I feel they really looked after him, well done.

TE
Tina Elstob 7 months ago on Google
( 5 out of 5 )

Just had a knee replacement here. Loved everything about it. The staff are amazing, had my own room, felt like a private hospital and so quiet actually had a good night’s sleep.

JH
jane holder 7 months ago on Google
( 5 out of 5 )

I had day surgery yesterday to remove a small cancerous growth on my face . The hospital is amazing . the Dr that done the procedure was very nice kind & professional. Told me everything he was doing maybe to much information. …

VG
Vincent Gradwell 7 months ago on Google
( 5 out of 5 )

What a great experience, fantastic treatment, great staff. NHS top marks.

CD
Carolyn Drapper 7 months ago on Google
( 5 out of 5 )

Had day surgery yesterday. Every single member of staff I encountered were so lovely and friendly, from pre op checks to discharge. The building is lovely, bright and clean. Special thanks to the lovely Flora (nurse), Rob and John …

HH
Harry Hodge 7 months ago on Google
( 5 out of 5 )

Attended for day surgery, immaculate, well run hospital, staff looking after me were pleasant,friendly informative, I felt no anxiety whatsoever about what was going to be done as my faith in them was 100% Special thanks to Kuen Yeow Chin …

JS
Jennifer Smith 7 months ago on Google
( 5 out of 5 )

Had a colonoscopy today at Heatherwood; all the staff I met were friendly, helpful and very, very efficient.

CC
Caroline Cuthbert 7 months ago on Google
( 5 out of 5 )

My husband has just had his second day surgery operation today at the hospital. The care and clinical excellence was faultless. We couldn’t be more grateful to all the staff involved in his care. Thank you

HS
Hilary Seaborn 7 months ago on Google
( 5 out of 5 )

Was in day surgery for ophthalmology earlier this week – reception was a little muddled but other than that everything was excellent. Thank you everyone. Must add that my partner used 2 different toilets while he was waiting for me and has commented that they were immaculate and fully serviced.

AP
Abspearson Pearson 7 months ago on Google
( 1 out of 5 )

I hope i never have to come here again as you feel so alone when in day surgery every hospital ive been to you can have someone with you till your ready to go to surgery not here its very isolating.

MV
Marina Vincent 7 months ago on Google
( 5 out of 5 )

Fantastic place to be treated from everyone. Made everything feel better from porters, nurses that do an amazing job to the surgeons x

CS
Charmaine Seabury 7 months ago on Google
( 5 out of 5 )

The staff are incredibly kind and engaging if you have any concerns they work with you to overcome them.

DD
D D 7 months ago on Google
( 5 out of 5 )

I had a shoulder replacement last week and stayed 2 nights on Ward 4. I am a registered nurse so have some understanding of what I should be able to expect.
I cannot find enough praise to describe my stay. I am including all staff on the …

NB
Nicky Bevan 7 months ago on Google
( 5 out of 5 )

I have just had a total knee replacement at Heatherwood Hospital, by an amazing surgeon, Mr. R. Kucheria. I cannot praise this hospital highly enough. Everyone that I met there was so friendly, helpful and professional. I especially …

KM
Kelly M 7 months ago on Google
( 5 out of 5 )

Very impressed with the patient care and facilities at Treetops, Heatherwood Hospital. This is an example of the NHS at its best

SC
Sophie Cadec 7 months ago on Google
( 5 out of 5 )

Jane in the Radiology department was so helpful in tracking down my X-ray results. Really friendly staff and lovely hospital.

_E
_ Exo 7 months ago on Google
( 1 out of 5 )

Absolutely disappointed with the level of patient service this hospital provides. My wife had a prescription given to her and the hospital didn’t even have the medicine. It has been over 2 weeks now and have had no contact whatsoever from …

MK
Martin Kittel 7 months ago on Google
( 5 out of 5 )

Excellent from beginning to end, building, parking and staff a credit to the NHS. Please can you fix the RV chargers and display advice how to use them. Thank you!

PB
Patricia Barrett 7 months ago on Google
( 5 out of 5 )

I attended Heatherwood hospital today for a colonoscopy and endoscopy. What a beautiful hospital and wonderful caring staff. The whole experience was made so much easier because of the wonderful staff. Thank you a million times. X

CB
Country Boy . 7 months ago on Google
( 5 out of 5 )

Staff were very helpful and very kind and easy and patient to get on with.
Grounds are clean, as well as in the the main hospital 🏥. Plenty of Wheelchair ♿ spaces and entrances, plus ➕ disabled ♿ parking 🅿 spaces outside of the front door 🚪 of the main front door 🚪. It’s also a hospital 🏥 in the middle of being rebuilt …

A
AJFRICKER 7 months ago on Google
( 5 out of 5 )

I had my first Birmingham hip operation at frimley but my second had to be at Heatherwood as my previous surgeon retired. So I didn’t know what to expect at Heatherwood, I can honestly say the staff are amazing it was like being around …

TG
Tracey Gibbins 7 months ago on Google
( 2 out of 5 )

Went to get an back x-ray today which was a referral from my doctor.
Arrived & within 5 mins got told that I cannot have one due to government rules which has changed recently. …

BC
Bernie Cardoz 7 months ago on Google
( 1 out of 5 )

I wouldn’t give even 1 rating for this hospital. You can call and call and the phone just keeps ringing. You go through all the voice messages and press for the appropriate department but no one picks up. I have left 7 messages and not a …

B
BrothaNige 7 months ago on Google
( 4 out of 5 )

Good hospital with nice staff & very good service

PT
Philip Thomas 7 months ago on Google
( 1 out of 5 )

Had to isolate for 3 days prior to my procedure after my covid test, then 3 days later my NHS COVID app pinged for a close contact on the day of the procedure, the only place i had been was the hospital, so it must have been one of the …

MF
Martina Finch 7 months ago on Google
( 5 out of 5 )

Had to visit 2 times with my daughter back in September 2018. It was easy to find. Car park was busy but after a little wait spaces become available. Have coins ready 🙂 Our appointments were on time and place looked very clean perhaps a little dated. The nurses were great with my daughter.

AD
Anh Dao 7 months ago on Google
( 5 out of 5 )

Thank you so much for all lovely staff at Short Stay Unit for taking care of me. The entire staff during my stay were always attentive, helpful and eager to ensure I was comfortable table at all times. You’re the best!!!!

AM
Alan Miller 7 months ago on Google
( 5 out of 5 )

I am receiving regular treatments and procedures and I cannot praise the nurses and doctors enough. Their kindness and caring attitude is the very best – unlike that I have experienced at Wexham. It is true that the hospital is very tired …

MK
Manny Kaur 7 months ago on Google
( 5 out of 5 )

I had to go in for a small prosecute last week. I can not praise the staff enough from the time I arrived to the time I left later on that day. They were very professional, extremely welcoming and helpful. Very reassuring and this made it very easy for me for what could have been a stressful anxious time.
Thank you again. 🙏 …

PB
Pam Banks 7 months ago on Google
( 5 out of 5 )

Dear Sirs,
I have recently had an annual check up with the surgeon after I had a knee replacement last February 26th 2015. …

JD
Jan Dixon 7 months ago on Google
( 5 out of 5 )

I recently had an endoscopy in the newly opened endoscopy unit. The service I received was brilliant, the staff were so understanding and caring. The nurse that booked me in was so understanding and put me at ease when I became upset, she …

TM
Terry Moorhead 7 months ago on Google
( 5 out of 5 )

The staff are so professional but with a calming vibe. Emmah reassured me. An ANGEL❤️

JS
Josh Scrivens 7 months ago on Google
( 5 out of 5 )

Have just spent 3 days at Ward 4 in Heatherwood for a total left hip replacement and have to say that from the moment I entered the ward the staff could not do enough for me and made my stay very pleasant. Nothing was too much trouble for …

NK
Natasha Kidd 7 months ago on Google
( 2 out of 5 )

£3.50 to park for just over 20 minutes is disgraceful. Appreciate a charge has to be made for parking but needs to be proportionate. Also turning elderly people away who do not have access to a computer to make an appointment for blood testing without offering assistance to help is unkind.

AB
Avtar Bains 7 months ago on Google
( 5 out of 5 )

This is the second time in last 6 years I went to Heatherwood Hospital Ascot for a short stay surgery on 03/02/2016. I got a very welcoming stay there. All the staff members created a very warm welcoming atmosphere. I came in contact with …

TD
Tel Dove 7 months ago on Google
( 5 out of 5 )

Very welcoming and friendly staff from Bottom to Top. Could be not have been in anything other than Good Hands. Support the N H S. Sincerely. Tel – Very Grateful Patient.

JB
Jack Bolton 7 months ago on Google
( 5 out of 5 )

My wife recently had knee replacement surgery in Ward 4. I congratulate everyone concerned with their kindness, attention to detail and professionalism, During the whole process she was kept informed on what was going to happen and well …

TM
Tot Murray 7 months ago on Google
( 5 out of 5 )

I only went to heatherwood for my 12 week pregnancy scan because wexham didn’t have any availability. All I can say I was so pleased that happened! …

VM
Valerie Miller 7 months ago on Google
( 5 out of 5 )

had day surgery on12th August 20 few complications. stayed overnight and the next day staff on sss ward 1 amazing. lots of tears from me .every single day and night staff were amazing. nothing was to much for them much happier than frimley park.

KP
kevin Penfold 7 months ago on Google
( 5 out of 5 )

Fantastic hospital, fantastic staff, had a knee replacement, I highly recommend this hospital, it’s new , clean and has fantastic facilities and staff.

AM
Adrian Macpherson moore 7 months ago on Google
( 1 out of 5 )

OMG, just turned up for my TWOC at Urology, lovely new hospital, had catheter removed, then advised that there are water stations all over, there is no tea or coffee, there is no private area to relax as needed for TWOC, I am not waiting to …

R
Ronnie 7 months ago on Google
( 1 out of 5 )

The morning nurses were fantastic so this has no bearing on their hard work and kindness shown to me during the first half of my stay on Ward 4 however, the afternoon nurses left a lot to be desired! …

MM
Mandy Matharu 7 months ago on Google
( 4 out of 5 )

Very good hospital the staff are so friendly, quiet new and very hygenic loads of parking available.

CM
Chris Mills 7 months ago on Google
( 5 out of 5 )

An old fashioned hospital yes it
needs a little touching up in places but very friendly nurses and plenty of character. This is my second hip operation done here and would not choose any where else food not much to look at but tasty and plenty of choices

JC
john curran 7 months ago on Google
( 3 out of 5 )

I went to the phlebotomy department today to have some blood taken, I’m a 66 year old male who up until now has always believed, because his doctor told him so, that for a fasting blood test it was nil by mouth for a minimum of 12 hours, …

AW
Andi Watsham 7 months ago on Google
( 1 out of 5 )

went there for a 20 week scan and was told the placenta was high.
Partner lost the baby at 22-23 weeks due to a low lying placenta.
I am heartbroken. there are a lot of warnings with low lying placenta like not …

RW
Rosemarie Webster 7 months ago on Google
( 5 out of 5 )

I have had a number of operations in Heatherwood including carpal tunnel. Shoulder impingements and knee . I would rather go to Heatherwood than any hospital in the area. Staff and surgeons are wonderful. I’m back tomorrow the 20/62016 for mole removal and seborrhoeic keratosis. I would rather have done at this hospital.

CB
c bowler 7 months ago on Google
( 5 out of 5 )

Very quick efficient and seamless. I can’t fault the endoscopy unit at heatherwood. A perfect experience. Thank you.

S
SimonMac 7 months ago on Google
( 5 out of 5 )

I went in for day surgery at short stay ward on Wednesday 7th October.Right from 7.30am when I first walked in I was looked after so well.Every staff member including Jane,Nicola,anaesthetist and my surgeon were attentive and caring.When I came back I was fed,watered and made sure all was good.Fantastic people…..Simon McLees

C�
Chris “Kirk” Spicer 7 months ago on Google
( 5 out of 5 )

New building, light, spacious, reception and waiting area. So of the departments are a bit compact.

CH
carsten hartwig 7 months ago on Google
( 5 out of 5 )

Went to the walk-in clinic for a blood test. They run a very sleek operation and I didn’t have to wait very long. Very professional, very friendly. Yes, I would recommend it to my family.

ES
eram shah 7 months ago on Google
( 5 out of 5 )

Just had total knee replacement at heatherwood and I had the best care at this hospital. Amazing staff. Keep up the good work 👌 …

DT
Doreen Taylor 7 months ago on Google
( 5 out of 5 )

Went to the Hospital on Wednesday for an X Ray arrived at 10 am
had the X Ray out at 10.40 am . Amazing

KO
Karen Osborne 7 months ago on Google
( 5 out of 5 )

Staff amazing friendly Helpful caring

AT
Ali T 7 months ago on Google
( 5 out of 5 )

Excellent organisation and very good staff during my visit to urology whilst under Covid lockdown conditions. They even gave me a mask. Well done.

LS
Lorraine Smith 7 months ago on Google
( 5 out of 5 )

Friendly, made you feel at easy , excellent care and service. Lovely team who made me feel very at easy and took hood care of me

KB
kevin brown 7 months ago on Google
( 5 out of 5 )

Day Sergey unit for pain management. My treatment was delivered in a very professional manner ALL staff treated me with respect and concern. Would highly recommend this hospital!!!

AY
Azhar Younis 7 months ago on Google
( 3 out of 5 )

Nice and clean but very old hospital

GJ
Geoffrey James 7 months ago on Google
( 5 out of 5 )

Special thanks to all the staff for making my stay for a hip replacement so comfortable

DW
Dave Williamson 7 months ago on Google
( 5 out of 5 )

My elderly father came into the hospital today. He was treated with respect and care by all the staff, amazing hospital full of wonderful people, thank you all for the care you showed my Dad.

CC
Carolyn Casserly 7 months ago on Google
( 5 out of 5 )

Such a shame this once wonderful hospital has dwindled away to almost nothing.
Had the best maternity unit for miles

AM
A Mac 7 months ago on Google
( 5 out of 5 )

The doctors and nursing staff are truly profesional, my care during a recent stay was “second to none”

TW
Tom Watts 7 months ago on Google
( 1 out of 5 )

Jamie Farrell was born here, nothing more needs to be said.

SC
Sally Cunnison 7 months ago on Google
( 2 out of 5 )

Bloods department. It’s strange how the time inbetween patients is longer than an actual patient. The last person walked out 5mins ago and the next one still hasn’t gone in yet.

AK
Anetta Kopernatzka 7 months ago on Google
( 5 out of 5 )

I was yesterday in The hospital.The doctors nad nursing staff are very profesional and frendly,helpful.

DB
Distinctly British 7 months ago on Google
( 5 out of 5 )

Excellent Hospital, fabulous and understanding staff and all appointments on time!
Highly recommended.

IA
Işın Altınkaya 7 months ago on Google
( 1 out of 5 )

I went to the hospital for an emergency situation and they said the hospital is closed. They didn’t even write they’re closed to the Google maps.

DB
DEREK BARKER 7 months ago on Google
( 5 out of 5 )

Excellent NHS hospital. Professional nursing and administration staff

PP
Philip Peters 7 months ago on Google
( 5 out of 5 )

Got my xray very quickly and it was a good experience

AH
Akeel Hussain 7 months ago on Google
( 2 out of 5 )

Old and dated hoisptal have Wexham Park hoisptal next to me but sent here they don’t have the services at Wexham Park hoisptal

EG
Emma Gomez 7 months ago on Google
( 5 out of 5 )

The most nicest caring and no caracter judging nurses i have ever met

FH
Farean Hussain ishtiaq 7 months ago on Google
( 4 out of 5 )

Lovely staff.building looks abit rundown.need more parking for such a big hospital

RC
Rory Clements 7 months ago on Google
( 5 out of 5 )

Efficient service, parking is expensive especially for a short visit

RS
R Sherif 7 months ago on Google
( 5 out of 5 )

New Heathetwood Hospital

DH
David Hannam 7 months ago on Google
( 5 out of 5 )

Great hospital now under frimley parks control

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