Crawley Hospital average reviews all over the web

2.9
Total Reviews 80

Average reviews from all platforms

Average Rating 2.9

Average reviews from all platforms

  • 5.0
    30
  • 4.0
    6
  • 3.0
    4
  • 2.0
    2
  • 1.0
    38
Crawley Hospital reviews breakdown:
Google
2.9
80

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80 Crawley Hospital reviews on Google

GB
Gilly Barnes 8 months ago on Google
( 5 out of 5 )

I went there last night feeling dreadful. The ambulance service told me there were no ambulances for 10 hours and to make my own way to A&E to which I said no as I would’ve sat there for hours. I then remembered Crawley Urgent Treatment. We …

RM
Rebecca M 8 months ago on Google
( 5 out of 5 )

A really good experience at Crawley Hospital a week ago. Became quite unwell and was looked after really well and not sent home until I was OK again. Thank you to Mr Reddy, Audrey and all the staff that day who were so very kind.

NS
NANDO S 8 months ago on Google
( 1 out of 5 )

If you need to go to the hospital at night it is better to forget it, as the direction reduces the number of doctors and nurses and makes you wait approximately 3 to 4 hours to be able to see a doctor’s face even when the hospital is empty. …

BC
Bill Chambers 8 months ago on Google
( 5 out of 5 )

I had an mri scan on Monday 23rd Jan 2023…..the young female radiographer and her male assistant were superb. Calm .. explained everything …welcoming…excellent !

JM
Jamie Marks 8 months ago on Google
( 5 out of 5 )

Nurses very supportive on 5th January 2023 when I & my support Outreach Carer informed my Flexible Sigmoidoscope examination had been moved to East Surrey with out notification to me. This Camera investigation is for possible Bowel …

SL
Simone Lajoie 8 months ago on Google
( 5 out of 5 )

Had an operation for Carpel Tunnel Surgery a few months ago no more pain. Staff and Surgeon’s were brilliant great care! Also went to Women’s Centre yesterday All Staff were helpful and very polite and kind. Thank you

LM
Lauren Methven 8 months ago on Google
( 2 out of 5 )

Twice I’ve gone for blood tests and arrived after closing because Google says a different time! They close at 1645 !!

DD
Dee Deea 8 months ago on Google
( 1 out of 5 )

4h waiting, horrible!
Is not normal to wait 4 h when are having pain, the Crawley Hospital management should review there strategies over emergency procedures by ordering more staff …

OC
Olwen Capper 8 months ago on Google
( 1 out of 5 )

Went in for treatment for a bad asthma attack. Worst ever treatment- diabolically slow, not enough staff on duty and those that were (nurses) were more interested in looking at computer screens than looking after people. Uncaring. Walked …

CS
Chloe Sofia 8 months ago on Google
( 1 out of 5 )

Don’t waste u time going to this hospital my boyfriend whent yesterday severe stomach pains throwing up blood and fainting they just tried to give him paracetamol my boyfriend said no thanks. He went to another hospital

JR
Julie Robinson 8 months ago on Google
( 1 out of 5 )

Definitely not an ideal place to go to when one is ill or has suffered an injury I have had a terribly bad experience I speak from true knowledge.

JP
Jess Pagram 8 months ago on Google
( 1 out of 5 )

Came here last year for an ear infection, I couldn’t hear very well and the receptionist had to repeat her questions. We had to wait a longer time than usual despite the lack of people in the waiting area. I was then told to enter the …

KP
Kate Philpot 8 months ago on Google
( 1 out of 5 )

Sent to an overflow opthamology clinic from East Surrey to “help with the backlog”. While the fact the appointment was at the weekend is welcome, I may as well not have bothered; having had the usual tests, the doctor I saw announced he …

TS
Tee Sha 8 months ago on Google
( 5 out of 5 )

Just had a Nurse take blood from me. I am petrified of needles but this Angel called Jill was patient and professional.
Thank you Jill of Crawley, West Sussex.
From a big baby!!

CC
CoCo Chanelle 8 months ago on Google
( 1 out of 5 )

This hospital should be shut down. My father came here for rehabilitation but was left in bed for 4 days as they said there was no physio to assess him to get out in a chair, even though the referral from east surrey hospital said he was …

MR
Mark Richards 8 months ago on Google
( 5 out of 5 )

Went in for day surgery yesterday and it was such a lovely experience (except for the surgery!). Easy to find, very clean, all went to plan. The most striking thing for me was how wonderful every member of staff was! They made me feel so calm and relaxed and were so friendly!

KA
Kevin Ashmore 8 months ago on Google
( 5 out of 5 )

I had an emergency dental appointment at Crawley hospital today and want to say how well I was treated by receptionist, dentist and dental nurse, they were friendly and considerate and very professional. Thank you very much.
Kev ashmore

NP
Nicola Purvis 8 months ago on Google
( 5 out of 5 )

Today I attended Crawley hospital for surgery. I dont think I have ever actually written a review but if felt important to share my experience. I can honestly say that the treatment I recieved from every staff member was truly outstanding. …

JA
John Allum 8 months ago on Google
( 4 out of 5 )

You don’t really want to go to a hospital but of you have to Crawley Hospital isn’t bad. Fairly easy to navigate around and friendly staff on hand to assist.
Parking is terrible and very limited so leave plenty of time or take the bus which stops outside.

P
Princess 8 months ago on Google
( 1 out of 5 )

Husband went into a & e, didn’t let me in but others were allowed. Took to long when husband was there a long time, others got to go first and seen who came after. Receptionist said you can bring your wife in when husband said I’m going you …

SS
Stephen Smith 8 months ago on Google
( 5 out of 5 )

I am currently in the hospital now and have been here for a few hours but its because they are being so though and making sure they checked everything following chest pain. I. So impressed by this hospital and been to quite a few. The …

RC
Richard Champion 8 months ago on Google
( 4 out of 5 )

I’ve just had to go to the hospital for a checkup following some surgery I had earlier this year. …

BS
Bilyana Stefanova 8 months ago on Google
( 1 out of 5 )

I have no words for A&E…… , on my arrival estimate waiting time was 2 hours. 8 hours later I am still here waiting …. This is an A&E unit…. People expecting emergency service………… What’s the point to run this place where even a basic service is not offered , we can’t talk for emergency here….

AO
Andrei Onisor 8 months ago on Google
( 1 out of 5 )

the most disgusting place, I think the doctors are sleeping here or they just taking their time .No effort to sort out the patients quickly ,they just enjoy their day at work ,regardless how many patients they have.Disappointing

AL
ana loka 8 months ago on Google
( 1 out of 5 )

I went to A&E with chest pain and a numb arm, the doctor said they can’t help me there as they don’t have the facilities for that, AFTER 4 HOURS WAITING. What a waste of time. How is that possible to go to a hospital looking for help and be …

AR
( 1 out of 5 )

It’s outrageous, I went to thr hospital tofau for a blood test. This is the second time I’ve been seen by the most disrespectful and rudest staff member ever. First time I went there I told her I was exempt from wearing a face mask due to …

EP
Edward Paton 8 months ago on Google
( 4 out of 5 )

Quiet and peaceful. Waiting to be seen didn’t take too long and all the hospital staff were pleasant and helpful. Pity they decided to shut A&E here instead of Redhill. Very wrong decision on behalf of the South East NHS…..

AT
Amy Tomlinson 8 months ago on Google
( 1 out of 5 )

Turned up with bleeding whilst 12 weeks pregnant. Advised to go and get it checked. Was there over 2 hours to be apologised to by the doctor as I couldn’t be helped here!! …

#V
# vLaD 8 months ago on Google
( 1 out of 5 )

I couldn’t give half of star, unfortunately I had to give a full one.
4h waiting in A&E with a 10 months baby….
Gave up .

CW
clare waddington 8 months ago on Google
( 5 out of 5 )

I spoke to a brilliant doctor over the phone on the 23/11/21 around 19.30 regarding stomach issues. He was so friendly and reassuring which really put my mind at ease and went out of the way to help me. I wish I’d remembered the name but just wanted to say thank you.

VO
Violet Overton 8 months ago on Google
( 5 out of 5 )

I had an appointment in the Women’s Unit on 7th October 2019 and received remarkable care from all the staff in that department. Particularly Pam Pritchard the receptionist who was extremely good at calming me down and telling me what was …

MO
Martin Oswell-Penton 8 months ago on Google
( 1 out of 5 )

An embarrassing display of poor management. Throughly disgraceful. Arrived with a bleeding hand after an incident with a chainsaw. No one took a moment to check how bad is was all I got was it’s a 5 hour wait! …

TR
Tim Rogers 8 months ago on Google
( 5 out of 5 )

Excellent! Everything about my surgery from the pre-visit information to arrangements on the day and post operative care arrangements have been great. Genuinely caring staff who were helpful, considerate, caring and kept me informed throughout. I couldn’t have asked for a better service. Very impressed.

J
Johnny 8 months ago on Google
( 1 out of 5 )

Utterly utterly useless! The doctors are so rude, so disinterested and do not care to give even the slightest time to the patients they are supposed to be taking care of. Shockingly bad, you are just another number to them. Mis-diagnosed an issue and rushed out of the door. Terrible! If you live in Crawley go private if you can.

KP
Kirsty P 8 months ago on Google
( 4 out of 5 )

Visited the child immunisation department. The nurses there were lovely and really put my son at ease by chatting away to him whilst they did the jabs in each arm. …

TK
Thirishan Kandeepan 8 months ago on Google
( 1 out of 5 )

I put 1 star cause I have to but it would be -0.000 because u have to take 3-5 hours to wait

E
Emily35 8 months ago on Google
( 1 out of 5 )

Useless, I made an appointment after calling 111 then had to wait 15 minutes for the receptionist, another half an hour to be called by the doctor. I was hoping to be prescribed something after being very ill for a few days, but was not …

SW
Sarah Wright 8 months ago on Google
( 1 out of 5 )

Don’t come here . I told come her by east surrey hospital because got good trema mental health that big lie. No help any one. They Don’t care about your welfare im been sit out silde half hour. You have waited 4 hours been seen.

JC
James Champion 8 months ago on Google
( 3 out of 5 )

The word hospital should not be used for this place.
It’s mainly used as a walk-in centre for minor injuries and for appointments. It’s basically a massive Doctors surgery. It’s a shame really as a town as big as …

II
Ionut Iosif 8 months ago on Google
( 2 out of 5 )

Hi Everyone

I just want to say and I don’t know if it’s correct or not but is just one thing …

JL
Julia Layzell 8 months ago on Google
( 1 out of 5 )

Trying to speak to audiology department at Crawley on behalf of my elderly mother, October 2020. Her actual hearing aid needs to be looked at . In meantime changed the whole tubing ,and she has also had her ears irrigated. …

LS
Lynne Sollis 8 months ago on Google
( 5 out of 5 )

Was seen tonight after calling 111, they told me someone will phone me back within 12 hours. Less than half hour later they contacted me and gave me an appointment to go down within the hour. Was seen by a really friendly doctor this evening. Fantastic service, love the new refurbishment.

MC
Mick Cavendish 8 months ago on Google
( 5 out of 5 )

Just wanted to say a big ‘Thank You’ to the ladies in the restaurant, I attend the Escape Pain classes on Tuesdays & Thursdays and use a stick to assist me walking but manage to pop in before the classes. …

FM
Flora Mega 8 months ago on Google
( 1 out of 5 )

The process has changed when you have to have your medication transfusion and it’s a long wait the hospital haven’t considered patients pay for car parking and after 1 hour and 10 minutes I haven’t started my transfusion. …

LC
Louise Clifford 8 months ago on Google
( 5 out of 5 )

The care from all staff in the Special Care Dentists is fantastic.

I am always put at ease, listened to and receive a first rate service. If only all dentists (and their staff) were like this.

TC
Tiziano C. 8 months ago on Google
( 1 out of 5 )

*****No hands sanitizers in all hospital !!!!!*****
The minimum is to have it in the main entrance.
Crawley never change,same people,town,Hospital.
Shame.

DL
Daisy London 8 months ago on Google
( 1 out of 5 )

Waiting for 4 hours in so called urgent treatment centre – emergency. Says you will wait 3 hours great. We are still waiting after 4. NONE Of two wending machines is working they all are out of order you can’t even eat anything or drink …

RS
R S 8 months ago on Google
( 3 out of 5 )

Crawley (half of a) hospital thanks to Laura Moffatt and the labour party deciding a town with over 100,000 residents doesn’t deserve it’s own hospital. Henry Smith isn’t much better since he has been in post for 8 years and still no sign …

ZR
Zobia Rana 8 months ago on Google
( 1 out of 5 )

I hate Crawley hospital . They are useless . All the staff are always so rude. I absolutely hate the hospital . Especially the staff that work there. They don’t know what there doing half the time, they act like they don’t care . Don’t bother. Find a better hospital.

R
Ravy 8 months ago on Google
( 1 out of 5 )

Terrible doctors. For a back pain with no pain killer efect they send me home with no diagnostic, he said I cant do nothing here. Just keep getting ibuprofen and paracetamol. Soo lame . If you need help don’t go there !

WM
Waqas Malik 8 months ago on Google
( 1 out of 5 )

15 months old baby unwell 3 and half hours gone still waiting for a doctor.
The worst urgent treatment centre I’ve ever seen in my life! Crawley Hospital
A big shame on NHS.

NK
Neeraj Kale 8 months ago on Google
( 5 out of 5 )

Very clean place, systematic token system for blood tests. Paid parking available on site. Helpful staff.

DS
Doreen Stratford 8 months ago on Google
( 5 out of 5 )

fantastic service and care from everyone at the Clinical Assessment Unit at Crawley hospital, my partner was sent there with pneomonia and couldnt have got better treatment, they even called to check he was ok, amazing. thank you all.

PS
papi sant 8 months ago on Google
( 5 out of 5 )

I worked as Registrar at Crawley hospital from 1978 to 1981
Dr N H Rathod and Dr Anthony Parker were Consultant Psychiatrist’
This was one of the best part of my life ,I was trained and I just want to …

DN
Doug Nearn 8 months ago on Google
( 5 out of 5 )

Had day surgery recently, fantastic staff, made to feel at ease at all times from the ward nurses up to the surgeons.

KB
Kimberly Bar 8 months ago on Google
( 5 out of 5 )

I’ve recently had 2 appointments for both my 2 children in jumbo ward. In and out within an hour of my appointment time staff were friendly, attentive and professional thank you

MC
Michele Colling 8 months ago on Google
( 5 out of 5 )

Had a hysteroscopy today, in the women’s centre, the nurses were brilliant and their support and encouragement through the procedure was sooooo helpful, really looked after my every need, consultant was great too… Thanks to all

DT
Derek Toze 8 months ago on Google
( 1 out of 5 )

Was told I would be one of the first in theatre by pre-op nurse as I lived some distance away, after long wait in ward I was told some hours later I was to be last in by a nurse, which prompted me to walk out, I`ve had better patient care abroad.

AN
Adam Nazarko 8 months ago on Google
( 1 out of 5 )

The parking is absolutely ridiculous here. Nowhere near enough spaces and all the roads leading off are all permit holders only. …

M
Msgamer97 8 months ago on Google
( 3 out of 5 )

I previously had very bad experiences at this hospital but tonight I had to go there to check my wrist and Caroline who was on the night shift was amazing I think this Hospital needs more people like her , she is excellent, thank you.

NC
Nicolette Cunningham 8 months ago on Google
( 1 out of 5 )

Normal 3 hour wait to see a doctor.

BA
Barny and Honey My pets 8 months ago on Google
( 1 out of 5 )

In 2018 i went for an emergency situation and it was horrible because the doctor was a bully and 1 nurse as well, horrible it was horrible.
I am very sorry for not having reported this situation to the NHS authorities, …

CM
Claire mole 8 months ago on Google
( 1 out of 5 )

Absolutely rubbish disgusting hospital the service there is so poor it’s a disgrace. For 3 days solid I’ve been ringing them to make an emergency appointment to get what NO ANSWER FROM THEM. stop drinking your coffee get off your backsides and do work answer your phone!!!!!!

AK
Alistair Knox-Crawford 8 months ago on Google
( 4 out of 5 )

This is now a Community Hospital which has an urgent treatment centre. They provide a wide range of service from Scans to Maternity. Friendly and efficient staff.

MM
Maria Madalina Amariei 8 months ago on Google
( 1 out of 5 )

Ridiculous 1 doctor for all patients 👎 …

AN
Ancuta Negre 8 months ago on Google
( 1 out of 5 )

Dreatfull .. I wont be usinig again. We areived around 12 and waited good 4h . Is not a system in place at all some of the persones came long after us being seen before us. They dont care who’s coming in 1st . They need to train properly …

JA
Jo Albutt 8 months ago on Google
( 5 out of 5 )

Had an xray this morning the radiographer was very informative and helpful

MB
Mitchell Bounds 8 months ago on Google
( 4 out of 5 )

Got an old man from the hospital, he was very useful but sadly he passed away last week. Where do I enquire about a new one as he didn’t finish re-tiling my roof.

KM
Kye Mckechnie 8 months ago on Google
( 1 out of 5 )

Visited with partners child as she had very high temperature and a rash both doctors we saw said was nappy rash / heat rash didn’t really pay attention to it then sent us home the next day we went easy Surrey instead as her temperature was …

MP
Marjorie Purcell 8 months ago on Google
( 5 out of 5 )

Great reception didnt have to wait long.

RG
Russell Gore 8 months ago on Google
( 5 out of 5 )

Suffering agony due to Dental Abscess,got an instant emergency appointment after Hours.Staff very friendly.Dentist and her Nurse totally fantastic..Fast and efficient.Pain Free..Thank you .

SA
susan arbia 8 months ago on Google
( 5 out of 5 )

Covid centre everything well signed and organised. Lots of volunteers inside to help you and did not have to wait long .

OM
Oliver Matthews 8 months ago on Google
( 1 out of 5 )

Worst customer service over the phone I have ever experienced,
Rude, impatient and unhelpful. …

AL
annette levey 8 months ago on Google
( 5 out of 5 )

Staff could not have been more caring, helpful and empathetic. Particularly the nurses and receptionists.

JR
Julie Rogers 8 months ago on Google
( 5 out of 5 )

Wonderful care having mammogram in the radiologist department very caring radiologist women thank you very much

SX
sammieJessicaa xo 8 months ago on Google
( 5 out of 5 )

The lovely ladies in the womens centre on green wing made my experience so much better as i was so nervous! Thank you so much

SZ
spritechaser Z 8 months ago on Google
( 1 out of 5 )

They gave me the wrong blood and now i have sickle cell

ZO
Zafer Oz 8 months ago on Google
( 1 out of 5 )

Receptionist are so rude and no idea about their job! They just sit there and gossip!

KH
karl Head 8 months ago on Google
( 5 out of 5 )

Positive and friendly staff makes your day of appointment more easy

BE
bilal elmellas 8 months ago on Google
( 3 out of 5 )

good hospital only bad thing is that you say your seeing us at 5:00 pm but aculay it is 6:00 pm you should of sed 6:00 at the first place

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