Debt Recovery Plus reviews

I came back on leave 2 months into my 6 month deployment with the army and got issued a parking notice by this company, by the time i had come back from my deployment there was 5 letters waiting for me telling me its gone from a £50 fine to …

I’d give this company less than 0 stars if I could. Over the last few weeks, my partner has received multiple letters from this company demanding that he pay a £130.00 parking fine that was already paid back in 2021. I have spent countless …

This company keeps sending letters to somebody who used to live at my home address. The person sold this house and moved away almost 2 years ago! I have received around 20 letters from Debt Recovery Plus addressed to this person, most of …

I never have given a bad review of a company, but WOW! I am actually so shocked at how rude the employees are. I just had a man called Carl hang up on me while I was still speaking. …

never received any letters about a parking fine (i always pay them early so its cheaper and less hassle) first info i get is debt recovery from this company. seems going off other reviews this happens a lot. id love to know if smart parking and this debt recovery firm are some how linked because its clear they are conning people.

Is there a way to take legal actions? I didn’t receive a notice of my charge the first time since it was sent to my old home address because the guy on the phone says I didn’t update my log book for my car that it was entitled to and even …

Running a scam company

Issued me a parking fine i don’t know anything about without any proof and been …

They are sending me letters stating I have failed to make contact with them when clearly I have. I’m now being fined for parking my own cars in my own bays, which I have done for the past 10 years before a parking permit system was …

I’m completely disgusted by this company and seeing the continuous reviews on how awful this debt collector is should convince the government to review this company. I received one letter 2 weeks after my parking charge was dated stating I …

I received a sms on the 15/05/23 saying I had an outstanding parking fine to pay. They said that they had sent 2 previous letter that I never got and for that reason I now owe 170.00 pounds. I was confused. My car is 95% of the time in my …

There is no way to stop being charged even if you are innocent. They will tell you to wait for a ccj and demand money with menaces. They argue over the phone and hang up if you present a valid argument. They distance themselves from the …

DRP contacted me demanding £170 without any PCN letters from Smart Parking Ltd. Yes they come across horrible over the phone but it’s their job, it’s debt collectors not our friendly next door neighbour. …

If I could not give any stars I would.
I’ve never been spoken to in such a horrible manner in all my life. Got off the phone and cried I was so angry. This company should be ashamed of its staff …

Absolutely shocking, a scam company.
Sent an initial letter and a reminder letter dated within 5 days, both arrived in my post on the same day. I believe they must have been printed on the same …

Was sent a £155 fine saying I had not responded to previous letters when I had never received any. Fine had been cancelled by the pub whose carpark I was in as I was there, had an email from euro carparks as proof. …

Very rude company, was on hold for 40 minutes untill i actually spoke to someone and tried to discuss I cannot afford to pay £170 as been signed off work, they told me if I don’t pay by today it will go up by 20%. I asked what would happen …

Today, I got ripped off exactly as the other reviewers has submitted. They claim I ignored 2 previous letters, and I am liable for £170 now. The letter was dated 30 Dec 2022 and I received it on 7 Jan 2023, its a Saturday, office opens …

Wish I could give no stars have responded to a demand letter for a Parking Fine I have never recieved. Exceptionally rude lady who was not understanding and basically unless I pay £170 in 4 days I’ll be taken to court. I have said that if …

Awful company, asking for unpaid parking fine of £170 without any notice beforehand.
Funny is I have definitely paid for the parking, sent them my parking receipt as …

Had a letter for a parking fine in Newquay for last year.
1 problem
I wasn’t even in Newquay on the date stated that I was in the car park. …

Obviously this company profit on the suffering of others. I hate parking fines as much if not more than the next person, but I’d had enough of their PAY NOW letters and didn’t want to end up with a CCJ so I spoke to their website chat agent …

Absolutely disgraceful company received a letter off them for a parking charge that I never actually received with a charge of £170 tried to call them they don’t answer. They eventually called me back when I tried to explain that I haven’t …

Sent 1 letter giving me 8 days to pay £170 for a parking fine, claimed to have sent another 5 but I received none of them nor did I receive the original parking fine …

This company DISGUSTS me, I was given a letter telling me that i had an unpaid parking ticket, after receiving this I decided to go to their website and talk to them as i wanted to see a video proving that i parked illegally. I was greeted …

I won’t even give 1 star, such a horrible agency. Scamming peoples money. I got parking fine of £40 but this fraud company send me £110. These people stealing other people money and living it off. So disgusting.

Sent the cheque with full amount but they said its not. They said they received a different cheque and asked for full payment.Agreed to pay £170 immediately on phone then they hang up without sending payment receipt. Karl(Carl) was the one …

The first I heard about a parking ticket from these guys was their ‘third reminder’. Was given no chance to appeal or pay the small fine. Ignored my messages, told me there was no appeals, and then threatened legal action. Would not take my payment they are trying to force out of me over the phone as I used the words ‘under duress’.

What a disgusting company
Gaslighting galore .
Manipulation tactics …

Why does everyone owe £170?
Had a parking permit for my flat and a space, also everyone shares spaces so have random cars in and out all of the time. Didn’t appeal against one letter as …

This is one of the most disgusting companies out there. I am dealing with identity fraud and so I have received letters from DRP and I have had enough. There is NO WAY on earth i’m paying debt that ISNT MINE. I’ve rang today saying the DVLA …

Horrific company. Received a PCN for parking in an area for 1hr 41 when the allowed stay time is 3hrs. You CANNOT appeal. Nobody picks up the phone unless you opt to pay. Cannot believe that this kind of thing is actually allowed. Wow.

Absolute disgraceful and disgusting customer service, my wife imputed a registration letter a wrong way round at a local car park and are appeal was rejected stating that we had overstayed our visit which isn’t true and we have the payment …

private company parking charges do not hold any legal standing and thus need not be paid. The companies that issue these charges have no authority, unlike the council or government PCNs. Furthermore, these same companies were responsible …

Refference 11093527 pls people do not pay them even a penny.

I ask change the fine to an a clever amount only stupid person gonna waste £170 …

If I could give 0 stars I would as this company doesn’t even deserve 1 star. I have never in my life come across such a patronising and completely rude person as who I spoke to today. After explaining the current situation that I am in …

Wow, why are the employees sooo rude, this people are scamming so many innocent people by scaring them. I am tempted to start a bid to get the company closed. They CANNOT keep scamming and demanding money from people.

Paid for parking (still have the ticket) only stayed the alloted time yet received a parking fine which I appealed and lost. They put me on a repayment plan for £170 paid the first instalment and then they wrote saying they could not take …

Well the letters keep coming with the £170 that we are all getting by looks of .
They are in the wrong .I’m happy to go to court as I have evidence to . …

Had another ticket to discus and when finishing talking about the first one I didn’t get chance to speak on 2nd one, he put the phone down! Spent over half hour to get through. Will be making a complaint otherwise they have dealt with my other ticket.

HORRENDOUS COMPANY – Rude staff, says they’ve sent letters when they haven’t, £2 parking ticket turned into £230 fine and threats of CCJ. How this company is legal I have no idea. JOKE.

Fraudulent company. I gave them my details online to pay parking fine then around 1 week later an unauthorised online purchase was made and £15,98 was taken from my account, first time in my life I’ve had money taken from my bank account

They send their letters out late!
So you intentionally miss on the deadline!
Please all write to BBC watchdog.

Absolutely useless company to deal with. If you have got the evidence then let them take down the court. Wouldn’t bother paying extortion money, rude staff, no one willing to understand the situation, all they want is your hard earned money.

Easily one of the worst companies I’ve ever had the displeasure of coming across. …

The most appalling customer service To date. James was incredibly unhelpful pushing our business into further debt. All fueles by greed. Absolute disgrace

Bullies and con artist. Do not pay this company they are scammers. Not part of FCA or CSA so cannot make you pay so don’t.

Hi Guys,

You wont be able to find an office adress as they all used comissions based self …

The attitude of the employees of this company are going to drive people to suicide. No empathy or understanding, awful abrupt attitudes, judgmental, they’re approach is like a pushy sales person trying to make commission. I used to work in …

I understand that workers have to do their jobs however James was absolutely vile to speak to. Patronising from the very start of the call, spoke over me so much that I barely got a word in and virtually told me to hurry up when I had the …

There keen to send debt letters but not keen to answer the phone… Im a plumber who was doing an emergency call out at at a b&q in park royal and get a £170 parking charge 🤣🤣 have a guess how much im going to pay them …

Awful company and extremely rude, lier as well. I never received a single letter from Euro Car Parks! Then all of a sudden I received a letter from this company demanding that I pay £170 for a Parking Charge Notice on private land! A …

This is a scam company, DO NOT RESPOND TO THEM and DO NOT SEND THEM ANY MONEY.
Any 5 star reviews on websites are from the staff of the company.
They should be locked up. …

Awful awful awful. Got a letter through the start of this week regarding an unpaid parking charge that I apparently had already received letters for (which I have not) and that I owe £115. When I called them, the man who answered was rude …

I work at Stafford Hospital in November 2022, I get free parking pass and this company as charged me £145.00 for working at the Hospital. They failed to check my car Reg to see if I have a free parking pass, I have forwarded their details …

IN SHOCK. I’ve just been forced to pay £170 despite me appealing my PCN and not hearing back. The price increased for no valid reason. …

I wouldn’t give them one star, a disabled man was fined for half an hours parking in Sainsbury’s, Ashton-under-Lyne when it’s 3 hours free parking and I can prove this! …

Received a letter saying I had to pay £170.00 and this was my final reminder for a parking fine (but first letter I had received about this). Spoke to the restaurant, who owned the private car park and they explained that if I called the …

The worse ever ! wanting to discuss the parking fine. I call and call and call. No one even picks up!! Request a call back still no response!! Keep getting letter through but can’t even talk to someone ! Such bull.

This company is negligent! they take on “clients” that pass customers name without them having any evidence of the claim that are accusing customers of!! They need to be invested for poor practice and sending threatening letters to customers should be illegal.

It’s 0 stars. It’s absolutely rubbish company. I’m make a payment for parking but naw DRP sent a letter I’m need pay again just this time 170£. I’m try to call him( more than 45 min and then pick up and drop down on one sec). Sent all info on email but no any answer more than 4 months just a letter I’m need pay.

If I could give them 0 stars I would! They never answer the phone, threaten people with evidence to povethe companies they work for are lying! They shouldn’t be aloud to be in this style of business!

Awful company who send letters and make phone calls harrassing people for parking tickets but no court letter comes confirming a judgement and a notice to pay that i have ever seen, they know they can’t win these tickets and will harrass …

Got a letter from these people from October, no previous letters, I think this is a scam as there is no specific details of the charge or even proof, we cannot even remember parking at the location.

I have been accused of not paying the due parking charge by euro car parks and issued a £170 notice letter by debt recovery plus for a car I don’t own anymore. Tried to contact them to clarify that I am not the current owner and sold it …

Scumbag company.

I advise anyone who is in Northern Ireland to ignore their letters. There’s no …

Paid for parking and parked / Smart Parking.
payment application failed but the payment was taken so legally I paid for it. …

I see some people gave five stars I take it they work for debt recovery plus. Because I tell these guys are no good so rude when you call them there vultures after your money I’m giving them nothing

I paid them a parking fine of £100 when I first received the letter they sent me, subsequently, they sent me a second letter demanding a further payment of £70 even though the original fine was £100. I spoke to their staff and when I …

They ignored my replies, and then said I hadn’t “responded quick enough,” and tried to charge me an extra £60! Ask who was driving the car. If they don’t have evidence, it’s all over. You have to tell the police, but not a private company. …

What a set of ignorant kernts. Keiran couldn’t even string two sentences together. Keep sending the letters you silly fookers, there’s an energy crisis,they go straight into my log burner.

Terrible company, I have never spoken to anyone as rude and unhelpful. Should be shut down.

Would be lower if possible.

Received a letter stating we owed for an unpaid parking charge. The parking …

Received a letter yesterday, 02/08/2022, asking me to pay £155.00. They are claiming that i have not responded to previous letters, for a parking charge on, 22/05/2022. …

Parking charge for picking up customer (cab driver here), then this company starts harassing despite successful appeal… This company shouldn’t exist…

Would be 0 if possible.

I have been informed that I owe over £300 in fines where letters have been sent …

This company has managed to employ the most rude people I’ve ever spoken to. Refused to give me a contact email so I can write to them and make sure it is traceable. Their contact form on their website does not give you a confirmation.

just another debt recovery wanna be company who hire inexperienced people with no negotiation skills. Well done to Wendy for making up my mind to NOT make a payment.

Absolutely vile company! Strongly recommend to do research on the matter before paying this company! They offer no help or solution! Told me there is no point me appealing as I didn’t receive the letter and the parking company wont respond …

Terrible people apparently received a parking fine which we never got until these people sent a letter to the wrong address! Phoned up was waiting for someone to answer they didn’t so again rang up today took over half an hour to pick up …

Scamming, Fraudulent company. How on earth they are still operating in the UK. Sending recovery letters for a parking ticket which doesn’t even related to me.