Doncaster Royal Infirmary reviews

Admitted on Aug 24th, spent a week in there, most of the staff are hugely overworked, ambulances were waiting outside because of a lack of beds. The staff were working frantically all night trying to juggle poorly people, but beds don’t …

I had an appointment at the Fracture clinic yesterday and considering the stress and pressure that these medical professionals endure daily, I was practically in and out. My appointment time was met, the doctor who saw to my treatment, was …

I am absolutely disappointed in this hospital I came in yesterday sorry I hopped in yesterday due to being unable to walk, they gave me an xray and the doctor told me it’s not broken its either severely sprained or it’s an hairline …

Sadly i have been here quite a lot as i seem to be accident prone. The waiting time is like watching paint dry, it can take several hours. It’s not uncommon to be stuck waiting for 5 hours, just to be seen. …

The care I got last night from the paramedics, doctors nurses even the porter was excellent. I can’t thank them enough, even though they were busy the care and understanding was fantastic and luckily I was allowed home. Thank you to those that looked after me last night 6th January 2023.

The disabled driver couldn’t get parked for an appointment due to no blue badge drivers taking up all the disabled spots. She parked in the empty spot and the Tesla parked over her to stop her getting out or getting her chair in the car. …

The treatment I have received over the last 6 months at the Chatsfield Suite has been outstanding, every member of staff from the bottom up has treated me with kindness, compassion and encouragement. You are an amazing team. Thank you

My girlfriend had 5 seizures in one night and the fifth one inside the hospital due to the delay and mistreatment for the patients. While waiting and observing the service and help at Doncaster Royal Infirmary, they’d see the person for a …

Minor injuries is so bloody inefficient there is one nurse and one aged doctor who is between them seeing 1 patient every half an hour meanwhile we are all sat orstandin in the atrium baking with no watersupply is what can only be described …

Firstly the 2 female staff in child’s A and E on Thursday evening were amazing .
Staff on the child’s observation unit are polite , caring and do more than …

Absolutely rubbish!!! Staff is soooo rude!!! I feel sorry I can’t rate it 0 stars! You are waiting for ages and noone is bother to offer you a painkiller at least! The nurse at the reception Donna is soo rude , I wish one day she will be …

Very poor experiences both myself and family/friends, resulting in feeling unreassured and concerned about having to be treated there, adding to what’s already a stressful experience. Large number of staff glued to computers, don’t look …

It has been a while since I have had the unfortunate privilege of visiting my Towns hospital A&E, just one work sums it up “grim” the hospital itself is dated and dirty the A&E department even for a quiet Thursday afternoon is far too small …

From arriving with a dislocated shoulder my wife was seen, x-rayed and shoulder put back in within 40mins at 19:30 on a Wednesday evening. Can’t fault the NHS. In the unfortunate circumstances we have needed them they’ve been there for us 👍 …

Like to say a big thanks to the night staff on 22.03.23.
On diagnostics day unit.
Had a bad reaction to medication and the staff were on the ball straight away …

Bloody awful. Given a date for urgent colonoscopy. They phoned the day before and asked me if I could come in an hour earlier to fill a cancellation. Came in 25 mins early and sat for almost two hours. Nil by mouth for over 24 hours …

Such a great place for treatment i was there last week had a torsion the staff treated me very well even it took a bit longer waiting in the queue but they really dida great job on my operation keep on the good work guys,, and a few days later had to return with my pregnant wife shewas also treated very well you are excellent guys

I was admitted as a trauma patient to Doncaster RI, I was 200 miles from home and on my own. I was treated by a dedicated team of professionals and cared for with the highest standards.

Terrible place told 3 different things from 3 supposed Doctors. Came in a with a flare up of crohn’s one doctor said the second day i came in as I just started treatment he said I’m gonna discharged you tomorrow because if we detox people …

Awful time in a&e have videos to prove how I was treated in A&e. They tried putting me in a filthy room (which have video and photo evidence of also they know I have OCD) now thankfully they have moved me on and I’ve been treated and cared …

I am doing a review on behalf of my dad.He would like me to praise Emanuel and Emma who both work on the AMU ward.Nothing is too much for these people and they have been so good to him.They have made his stay better for him and he really appreciated what they did fir him Thank you so much for the care given to him

3 Hour plus wait to see a doctor!
No digital board to show your position on the waiting list, should have an app in which you can book in then get a notification 30 mins before your appointment. …

What can I say other than organised chaos. I was sent to three different reception desks by hospital staff before we were told that we had been sent to the wrong hospital (even though we had a letter confirming the appointment was at …

What a joke!
Daughter had chest pains at work around 18.50 phoned for ambulance eta 40 mins one hour later no ambulance so rung up about this time eta 35 mins 1 hour later …

My son was taken extremely poorly yesterday. Having failed to get him an appointment with the gp, same day centre or urgent care(that’s not a dig- they are pushed to their absolute limits) I was advised to take him to a and e and thank god …

They treat their A&E patients like they are second class citizens.

I took my friend down after being adviced by the hospital who carried out her …

These nurses and doctors deserve so much more than the wage ,appreciation and acknowledgement that they receive and that is a total understatement! I do not have words enough to describe these HERO’S ! It is not media propaganda! I …

I have to make a review about this place. I’ve been here several times it roughly takes 3-4 hours to be seen. Extremely confusing arrival process, no sense of caring. It is quicker to drive to Worksop hospital to be treated, this will be my …

The nurses are brilliant here. They will always try to help you and even with a smile ☺
My friend was recently in the hospital for a very serious operation. He was in …

A young mum left her home telling her two young boys ‘mummy will be home soon im off to the hospital’ once again for a headache, just to be declined vital care and killed! Jehane Thomas is her name! RIP

I spent 8 weeks being looked after by some fantastic nurses on Ward 7 and Tacu (ward6).
I was admitted from A &E after having afall and fracturing my hip , arm and …

The reception staff on today do not care for any patients theybwould rather chat to them selves behind the counter than help and assist there patients they talk rudly not just to me ive witn3ssed atleast 3 or 4 others if you cant handle the job and be pleasent then you should not work at the hospital its that simple

Outstanding treatment from all the staff on ward S11 so professional nothing to much trouble and so friendly and accommodating a credit to the NHS

Staff friendly hospital clean and tidy departments easy to access

This is a old hospitals founded in the 50s was built extended on a number of times to where it’s got to a point that the out patient can not have Colling system fitted as the electrics there won’t take it any more was promised a new stated …

Certain the best help on offer with men and women that flow within a Spirit of excellence yet please be patient with them as they are ordinary people doing extraordinary jobs through passion & empathy

10 hours waiting to seeing doctor it’s joke paying lots for NHS they services should be better by now they are worse.all booking system it’s waisting lots of time getting to 3 different types of nurse with the same explanation,if thi will be pushed straight to main doctors they can quickly examinate patient.

Nurses and staff have been excellent but it has taken nearly 6 hours to be discharged with no explanation given.
I was in a single room and imagine it would be well sought after by incoming patients. Hopefully it’s not holding up a critical care patient

Very tired hospital. Can’t get through to main reception, ever, and certain departments upon realising that the phone is ringing, take it off the hook. Waiting times for the next step once you have been seen initially are appalling. …

Had an appt today at DRI. I was seen on time and all went very well. From the beginning of the visit through to the end I was treated with care. The lady in reception was friendly and helpful and the nurse who put the cannula in and took …

Was at pre-op dept yesterday and the staff were fantastic, professional, friendly and informative
Put me totally at ease

Been a resident in a few different areas of the UK and without a doubt DRI is one of the best hospital trusts. Great staff from receptionist to consultant level. Always willing to help. Just show some patience in these difficult times to our fabulous NHS staff.

Care from the outpatients blood tests department considering I have a needle phobia was fantastic, thanks to Sarah and Sue! 😊👏 …

What a joke this place is, privatise the lot! Would rather pay and get decent care than this shambles, it’s a cross between the Jeremy Kyle show, loose women and a pantomime

This place is a complete joke! I was told my son was going to be fine and didn’t need any assistance after a bad car crash but when we moved him to northern general at Sheffield they told us he needed a urgent operation and there was …

They don’t seem to get it and it seldom gets better.
In A & E there were 3 Receptionists taking basic details next bit is 1 triage Nurse who took next to to details then pushed us to Minor Injuries where we waited …

This hospital/doctors have BLOOD on their hands
They let JEHANE THOMAS die
They neglected her …

Chaos, every time when I’m there . No parking spaces at all .. I was driving round for an hour …
Nobody knows what’s happening there . Staff isn’t helpful at all.
I would gave zero stars !

After 4 years of consistent treatment, my care has stalled because of a specialists holiday, despite now some 20 calls to the booking department, a visit to the CEO’s office and assurances from PALS it would be sorted – NO-ONE has returned my calls as promised. Communication seems to be a massive issue from the top down!

This is not a hospital for sick patients and should be investigated with immediate effect. …

Night shift Reception staff in A+E Arrogant dismissive no empathy . Not a chance on this earth would they like their own family members treat in the same way. Triage nurses One was wonderful and understanding the other never got off her …

My only experience of the services are associated with my elderly parents I wont list the numerous issues experienced as there are far too many but if you’re old and frail don’t expect too much in the way of ‘CARE’. Its a word that’s lost …

If I could put minus I would. Is it any wonder Doncaster Royal infirmary has a bad reputation. My elderly parent had to wait 9 hours before she was discharged. The staff lie to your face, it’s excuse after excuse. It’s disgraceful how the …

I phoned NHS 111 in the early hours of Saturday 7th May 2022, because I had some aching behind my eyes, and I’d woken up at about 4am to find that the white of my right eye was almost completely covered in deep red blood. NHS 111 advised me …

Today I had first surgery in my life, first experience in a hospital, since I was a child I was scared of hospital/clinics/doctors. I could not thank the nurses and doctors enough and I’m sorry because they deserve much more. Everyone made …

Blood service amazingly fast. Less than 10 min took to complete the blood test.

My elderly mother was taken by ambulance who were only about 10 mins on arrival, took my mother with a suspected stroke. Whilst at Resus Dept, 2 other people were being treated with life threatening illnesses. However, it did take 5 plus …

Shame on you for the death of a young woman and mother. Jehane Thomas. You failed her by not taking her condition seriously

21 weeks into my pregnancy and I must have had at least 5 or 6 appointments here so far, including booking appointments, ultrasounds, consultant appointments etc. Every appointment has been incredibly stressful and time consuming- make sure …

It was very busy and full nurse was very polite and helpful

Was in for several weeks with COVID. the nurses were amazing they never stop. They always make sure you’re comfortable and have what you need. I have to say they need to change the caterer, the majority of the food was absolutely dire.

a hospital mess at the emergency department, people wait like at the cinema people pass out and vomit and are ignored even in the ward I mention that there is no water on the table for the patients either the most horrible and horrible hospital

Took my brother and the staff was fantastic and lovely but the wait times was awful, waited four hours to see a surgeon then to be told we have to wait longer because he just went into surgery, it’s 4.40am, my brother In loads of pain, I don’t blame staff for wait times, the higher ups should sort their mess out

Absolute joke doctor on night shift was seeing one patient at anytime so patient went to xray no other patient was called until that patient had their care. My daughter had to wait and others over 14hrs

Could not believe my eyes and ears we arrived a 12.45 to the AE department having screen put in to log your arrival .when was sat in the waiting area ,waiting for my husband . I witnessed the receptionist shouting at patient to use the …

No one enjoys being in hospital but I found DRI clean, bright and well organised with an pleasant efficient atmosphere. Staff were respectful and actually called me by my name. The way staff treated vulnerable patients was calm patient and …

June 7th 2022 i had a stroke and was rushed to Doncaster Royal hospital.where doctor and nurses were waiting for me they worked at speed to do all tests required.i was taken to ward 16 where all the nurses looked after me and gave me plenty …

I would gave zero stars if possible as, being a nurse, i went there as a pacient with one occasion and the way how i was treated, by the receptionist and the nurse on triage was absolutely disgusting, no nmc code no dignity and no respect there, a shame for everyone that is a medical professional

Despite l remain shielding as advised by my gp and needed an X-ray, the nurse from A&E sent me to urgent care where they couldn’t get it done as it’s something only A&E can do, my conditions remain critical but not severe yet. My gp has now …

I had to go into DRI for appendicitis and I was so so nervous being my first OP and first proper hospital stay. Everyone was pleasant and was up for a chat and a bit of humour. I’d like to thank all the staff in Surgical Assessment and S12 Ward plus all the theater staff that looked after me. Recovering well all down to them 🙂

My husband passed away at scunthorpe hospital but was referred to doncaster endoscopy previously . The endoscopy unit rang on friday .to give my husband an appointment . I informed the nurse about my husband .her reply ( you could have let …

I was brought in to a&e with an ambulance blue lights on I was in tremendous pain with high blood pressure and a very swollen stomach I was given morphine for pain I was given a scan but nothing to seriously was found I had a bad fall two …

My Dad went to this hospital from Rotherham hospital for dialysis treatment and had a diagnosis of a C- diff infection aswell . Within 24 hours this hospital diagnosed him with Pneumonia! After 48 hours it was a diagnosis of the old …

Miss diagnosed had 2 opperations for wrong thing finaly diagnosed at sheffield hospital after 18 years of taking wrong medication and life ruined all im trying to do is speak to the doctor for test results and reception wont answer phone …

Went into this hospital on Friday the 28th of January for green light laser surgery on my prostate .The theatre nurses and surgeon were fantastic.Then later on I was took to ward S10 level 4.would also like to say a big thank you to the nurses on this ward

Absolutely shocking!
Was involved in a road traffic accident and got taken here. The ambulance staff were brilliant not a single bad word about them. However the hospital is a …

Mother in law inpatient. Spent three days visiting her. The three stars are for the staff; unfailingly kind, helpful and doing their very best in a poor environment. They deserve 10 stars really. …

My Dad went to A & E with a skin tear on his arm. Found to have a chest infection. Admitted for antibiotics then discharged before meds finished. Re-admitted a week later and fiund to have a hospital acquired lung infection. Then fell on ward. Now a mongh later he can’t walk..!! Constant battle .tto get

Thank you very much for treatment today. A&E has done fantastic job! I have waited in sitting room with kidney stones for litteraly 1 minute, and treatment was applied so rapidly that I have been amazed. Thanks to doctors, nursing staff, radiology staff and all who helped me while I’ve been in agony.

I really wish I could give a better review of the A&E and NHS Services; but it was a bad experience. I went to A&E in crippling lower rib pain that was radiating into my back, which I had been suffering with for 2 days straight before …