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Write a ReviewI look forward to seeing how this turns out. Despite the branch manager being adamant that she wasn’t accusing me of damaging the car, I am at a loss to understand how I wasn’t being accused of damaging the car given the company are …
Hired a van for a weekend. A bit of a long wait at pick-up due to a chatty customer in front of me, and a lack of available parking when I dropped it off. These two minor issues were the only negatives. I found the staff in all the braches …
Absolutely awful company. First car had to be returned to change a bulb – I understand these things happen. 2nd car had oil and engine warning lights and RAC had to tow it away as it was deemed unfit to drive. 3rd car – more warning lights …
last time I will use this company
Car smelt of smoke, inner windscreen coated with oil and grease, took three days to get clear …
Excellent service provided on drop off and pick up. Car provided was perfect.
Had a courtesy car through them due to be returned. They hadn’t contacted me at all about collection arrangements so I tried to drop the key to them as i would be at work, their letter box is sealed up and no labelled key drop off box. …
Staff are very friendly and happy to help. I’ve been renting for the last 4 years with them and enjoy VIP elite status on their rewards system. Really good cars and best price amongst all.
Their system wouldn’t accept my credit car details – no idea why. I called the call centre and could hardly stand the woman, she talked so fast. Going somewhere else now.
I was initially annoyed with Europcar Roath, as I made a booking on Friday afternoon around 4pm for a van. I recieved a message saying that my booking could not be confirmed for up to eight working hours. Saturday came and went, nothing, …
Leaving a review specifically for the European lady on the desk at Newport Road. She managed to upgrade my car to an auto with no notice and nothing was too much trouble. Even came and said hello to my dog. Very pleasant experience all round I would definitely use you again