Estee Lauder reviews

Always a lovely experience going into store with absolutely lovely staff (including Alfie!). Thank you for always being so helpful and kind. Beautifully presented and great range of products.

The staff make my day every time I go in. Best service, kind and caring staff. Great products and prices.

Alway a great experience – the staff have so much knowledge of all the products
Absolutely love going there to
Shop
Thanks team

Such a shame, the service has been extremely poor. Ordered some items on the 7/12, was told it could take up to 10 days. I’m still waiting 15 days later (i have chased both EL and the delivery company several times) and it won’t be here in …

Placed my order on 4 Oct, four days later when I checked it, the order has been cancel I don’t know why. Then I spoke to customer service in Messenger, they told me to speak to somebody on live-chat. I felt I have been pushed away by this …

Very poor customer service. When given a refund they did not even give the full price back. Poor call centre staff who are out of their depth dealing with customer complaints. Sad to see you refuse to stock popular products at duty free. …

Amazing building, people in reception are very friendly and help you with every enquire you have. Love the staff shop.
The only cons I have is phone signal , you have phone signal only in some parts …

Utterly disgraceful service on the part of Bobbi Brown online. Unable to get through to complain or address my issues – more than 20 minutes on hold in the phone. Despite being a massive customer, they refused to help out so I will be …

Amazing offer s great customer service

They have been very helpful and quick on sorting out my issue

The best brand for skin care and cosmetic.

Worst customer service ever and products don’t live up to over exaggerated claims Avoid.

Such a lovely building and people. Training is super fun too x

Always a pleasure to visit our Head Office ❤💋👍🤗🤩😘😍 …

Really friendly and knowledgeable staff in the store!

Great place and wonderful products I love it 👏🏼 …

Love iiit exceptional products and great quality and price

Great office location, very modern building

Modern office building, there are no many shops in it.

Great company!

Great office. Great place to work.

Fantastic place to work…inspiring

Gorgeous building filled with secrets and excitement.

Very professional customer service

Loved the company store there

A pleasure working in such a professional environment

Lovely head office space

Will definitely visit again

One of the most elegant offices in London

Fantastic decor and roof garden

Fabulous from the entrance to the rooftop

Good

Great office

Lovely offices

Good bargains

Beautifully decorated

Trendy

You should have seen it. Flagship stores of many group brands on the ground floor of the building. V …