Fabletics average reviews all over the web

2.4
Total Reviews 80

Average reviews from all platforms

Average Rating 2.4

Average reviews from all platforms

  • 5.0
    24
  • 4.0
    3
  • 3.0
    1
  • 2.0
    1
  • 1.0
    51
Fabletics reviews breakdown:
Google
2.4
80

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80 Fabletics reviews on Google

JS
Jessica Salva 8 months ago on Google
( 5 out of 5 )

This is my new favourite place in Regent Street! I am a yoga lover and I have been a Fabletics Member for 3 years. I couldn’t believe my eyes when I saw 👀 the Fabletics shop! Obviously, I had to go in and check out ALL my most favourites …

CW
caitlyn West 8 months ago on Google
( 5 out of 5 )

Amazing customer service , I went in on Monday and unfortunately can’t remember the name of the lady who helped me but I am back beyond thrilled with my purchases and so excited to get the wear out of them. I had my first pair of leggings …

BB
Bulletproof Barbell 8 months ago on Google
( 5 out of 5 )

Don’t believe the naysayers below 👇 they all feel so called “scammed”. It’s a very clear concept (I worry that people can’t get their head round something so simple) and no one says you must buy it anyway 🤣. …

NP
Natalya Payne 8 months ago on Google
( 1 out of 5 )

Spent one hour filling up my tray being all excited only to then find out that I had to either pay a ridiculous monthly membership fee or pay 10 (!!!!) times more for my purchase. Guys, you really need to change your marketing strategy, …

M(
Marina (Marelicious) 8 months ago on Google
( 5 out of 5 )

Just wanted to quickly leave my review from my recent visit on the 18th of February. I was accompanying my two friends that day as they were shopping, not realising that I’m going to end up shopping as well, lol. Long story short, I found a …

HS
Helena Smith 8 months ago on Google
( 1 out of 5 )

Absolute con. Customer service are worse than useless. I was fully aware that I would be billed if I did not skip the month so this was not my issue. What I did not know was the once you were billed your money is turned into a ‘member …

DR
Dea Riznar 8 months ago on Google
( 5 out of 5 )

I’ve been a long time Fabletics enthusiasts but mostly purchased the items online. I found myself around Regent Street today and decided to walk in. I’m exceptionally glad I did so, as the customer service was absolutely amazing. Claudia …

AM
Ava Maché 8 months ago on Google
( 1 out of 5 )

i Would like to mention is NO STAR for this website , is misleading information, if you buy with fiscount they will activate automatically a vip account in your name and will withdraw automated payment of 54.99£ every month from the …

JW
Julia Walter 8 months ago on Google
( 5 out of 5 )

I absolutely in love with my products! Jules was amazing and the rest of the team too. I felt very welcome and it was the best customer service ever. Thanks for the amazing experience.

II
Ifeanyi i. Esimaje 8 months ago on Google
( 1 out of 5 )

My experience was very bad, they didn’t send me email about skipping membership, rather it was marketing emails and £54.99 was taken out of my account. I have cancelled the membership that day they refuse to refund my money. For me Fabletics is a no.

TB
tamzyn b-Melbourne 8 months ago on Google
( 5 out of 5 )

I was here in November 2022 and back in may 2023 and all staff lovely and helpfull such a refreshing change for a big girl to walk into a store and be helped and have items that fit. Will always be back. Thanks for the equity you shine!!!

SY
Susanna Young 8 months ago on Google
( 5 out of 5 )

Nicky was extremely kind and super helpful. She brought extra items and sizes to me in the dressing room and checked in with how I was doing. She then helped me set up my membership which was super simple and easy. Nicky made my visit an extremely pleasant experience!

TW
tom w 8 months ago on Google
( 1 out of 5 )

Do not order from fabletics!!! they sign you up to a vip membership that you don’t know about (unless you checked their terrible reviews) then a month later take £55 from your account for a subscription service and refuse to refund you because you want to cancel your “vip” membership. Disgusting scam of a company.

LG
Laura Gibbs 8 months ago on Google
( 5 out of 5 )

Went into fabletics last night right at closing time as we spent the day in London and Claudia one of the team members was very helpful and explained the deal of the day how to get 2pairs or leggings for £24 she helped me find my size and …

CG
Charlotte Gibbons 8 months ago on Google
( 5 out of 5 )

Great customer service, super nice and patient staff, 10/10 in store music. Thank you to the staff that helped me out, they talked me through how the vip membership works so I won’t get charged next month

BD
blazej dziedzic 8 months ago on Google
( 1 out of 5 )

scammy marketing technique. They tempt you with low prices, but they actually try you to sign up for some ridiculous subscription. Cancelling subscription was difficult and live chat agent tried to trick me into staying subscribed – DON’T DO THAT!

CN
Claire Newman 8 months ago on Google
( 1 out of 5 )

Not impressed.
Turns out that they sign you up for a monthly payment without you realising. …

TS
Thomas Smith 8 months ago on Google
( 5 out of 5 )

The price and quality is fantastic (as long as you stick the offers, otherwise it’s expensive). Please just be aware that most of the special offers involve you signing up to long term VIP membership that can be easily cancelled online (and …

AT
Asha T’K 8 months ago on Google
( 1 out of 5 )

Customer services are absolutely disgusting, inefficient live chat – wrong information, does not communicate well, and website performance is poor. Live chat gets disconnected – do not write notes explaining the situation carefully, so …

TZ
Tugba Zarif 8 months ago on Google
( 1 out of 5 )

NEVER ORDER! £54.99 is charged to your account every month under the name of the VIP plan. And they don’t say they will. They constantly send advertising mails, but they do not send the invoice of this money received every month. Because people get what they’re supposed to be until they realize it. Don’t order.

MD
MANEA Daniel 8 months ago on Google
( 1 out of 5 )

After cancelling the membership they still fraudulence charge you. I contact them with proof of bank statement and they don’t recognise. I have to change my card to stop them charge me.

WY
wu yimeng 8 months ago on Google
( 1 out of 5 )

Charged me £54.99 a month but didn’t sign me up for membership in my account. When I asked the online customer service they said I was not a member, had a bad attitude and ended the chat quickly. I can’t cancel paying £54.99 a month, it’s robbery

BS
Brittany Subers 8 months ago on Google
( 1 out of 5 )

Unfortunately, similar experience to everyone else. The VIP membership is unnecessary. I don’t need to buy £59 worth of yoga clothing per month. It is fast fashion at that point. I understand what they are trying to do with the concept, but …

LL
L L 8 months ago on Google
( 5 out of 5 )

Had to post this review cos all these 1 star/bad reviews are complaining about the subscription not the store!!! The store is great and as to the so called subscription I never was charged without knowing so people are clearly not reading T&C’s etc which is their own fault!

LH
Laura H 8 months ago on Google
( 1 out of 5 )

This company is reminiscent of how hard it was to leave gym memberships. They trick you at every turn and make it impossible to get your money back. I’ve lost hundreds trying to leave.

JM
James Manser 8 months ago on Google
( 1 out of 5 )

Scam!! Be careful or you will end up with a £54 per month subscription. Tried all the tactics to avoid cancellation when called them. …

KR
Kelvin Rugwiji 8 months ago on Google
( 1 out of 5 )

Your products are good but just stop using Hermes or Evri. They are awful. They still have not delivered my Christmas presents. Horrible courier company.

TB
Tim B 8 months ago on Google
( 1 out of 5 )

Useless company. They lost the item in the post after taking over a week to dispatch it, and then refused to deal with the lost item. Will have to do a chargeback and consumer complaint against them.

JH
jade hawkes 8 months ago on Google
( 1 out of 5 )

Absolute SCAM! Made my first order of £70 for x2 pair leggings and x2 sports bras. Later on that week I was charged £60 again but was havind troubles with my bank so never saw the payment. A couple of days ago another £60 left my bank so …

RT
Robert Taylor 8 months ago on Google
( 1 out of 5 )

Do not use this company, it automatically signs you up for a direct debit you cannot cancel on their site, will be contesting the payment and notifying trading standards

GB
ghulam baqar 8 months ago on Google
( 1 out of 5 )

Hate to do shopping with this retailer.
Took 54.99£ without any information also since 6th April chasing them to refund me they are playing game. …

FF
Fitness Figure 8 months ago on Google
( 1 out of 5 )

Worst ever experience in online shopping they send me the wrong item 4 times then also don’t send me the full refunds of returned items!
I’m glad that that I have started to check the refund amounts, beware if you’re trying to send items back they will try and steal your money and not give you the full refund !!!!

SH
Steph H 8 months ago on Google
( 1 out of 5 )

So so BAD. They sign you up to VIP membership that is very unclear and then proceed to take £49 every month for a product that is about as bad as Kate Hudson’s acting. DO NOT BUY. I eventually managed to get my money back and had to contact …

EF
Elizabeth Flores 8 months ago on Google
( 1 out of 5 )

It is a rip off, they put me in the bloody subscription and no one is ever available to cancel my subscription. its a rip off! steer away!

TI
Tterram Ijnus 8 months ago on Google
( 5 out of 5 )

Great staff, and customer service! I’m surprised they have such low ratings, but I realised ppl just did that because they were charged for membership! I did the membership, and things were explained to me. I already skipped the month, …

AD
Abigail Dufie 8 months ago on Google
( 1 out of 5 )

Worse company I have ever seen in my life. I have cancel and sent several emails to unscribe me from their vip membership. They keep deducted £55 from my account every month. Please refund my money, this is the last time I’m commenting on this. I won’t recommend this company to even my worse enemies. Refund my money now

MR
Marina RR 8 months ago on Google
( 1 out of 5 )

Please do not buy online!! Its a scam!! When you buy you atomatically subscribe to a vip montlhy pay and they won’t refund it

LP
Liam Pugh 8 months ago on Google
( 1 out of 5 )

Scam company. Don’t warn you they are going to bill you £55 a month for taking a short offer. Just found out they’ve charged me when my card got declined. Never buy from this company. After speaking to customer service they hung up on me because I discussed the consumer rights act

GH
Georgia-Mae Hentschel 8 months ago on Google
( 5 out of 5 )

Was served by Ben today, cannot praise him enough what an incredible member of staff on your team. Hugely informative, friendly and really put me as a customer at ease. Seems to genuinely enjoy his job and takes the time to know about the products and services available! He needs a promotion!

CS
Carolina Seremet 8 months ago on Google
( 5 out of 5 )

Hello everybody , I’m writing this review to say how helpful and understanding “Fabletics” team are. Half a year ago I signed up for the VIP membership and I was very happy with their products but couple of months I forgot to skip the …

SA
Salman Abu Assali 8 months ago on Google
( 5 out of 5 )

Very good soprt shop, have high quality soprt clothes for men and women with good discounted offers and friendly staff
Highly recommend to visit and buy from them

CM
Claire Malone 8 months ago on Google
( 3 out of 5 )

They are pretty comfy but definitely do not fall down as they say they do. I take 2 steps and they fall down, nevermind going for a run or doing actual exercise.

SC
Sam Casaneanu 8 months ago on Google
( 5 out of 5 )

Loved the shop , all the helpers were super helpful and cheerful ! Kudos to Laura she helped me personally and she was amazing. …

ER
Emily Rose Barks 8 months ago on Google
( 1 out of 5 )

Absolute scam, once your credits are in (value £49.99) you can only exchange them for ONE item of clothing… worth no where near that value in reality. Company won’t refund credit. Had to spend my £49.99 one ONE pair of black leggings just …

E
Ehsan 8 months ago on Google
( 1 out of 5 )

Outright fraud, they sign you up to a subscription without your consent or knowledge (which doesn’t show up as a direct debit on your account – surely that’s outright fraud). Once you figure it out you have no option to delete your bank …

MB
M B 8 months ago on Google
( 1 out of 5 )

Totally avoid. Scam you into paying £49 a month every month for credits you don’t need when you can buy better quality elsewhere. …

ZP
Zandalee Pretoria 8 months ago on Google
( 4 out of 5 )

Really lovely staff at this store who were incredibly helpful, especially with sizing and membership questions.
It’s disappointing to see some of the reviews on here are about the online …

CS
Concetta Sport Therapy 8 months ago on Google
( 5 out of 5 )

Edward is a specialist and has a great way to let you feel comfortable, he delivers great customer service.

DS
Daniel Sharman 8 months ago on Google
( 1 out of 5 )

Cancelled my membership and was still charged for the month. Even with screen shots of the cancellation they still want to charge. Very difficult to unsubscribe from their monthly membership

CT
Craig Thomas 8 months ago on Google
( 1 out of 5 )

Reference to ordering on their .co.uk website. Website has a few issues but works well enough to use.
Often stock availability is pretty poor (but I think they want that to give …

SV
Sinem Vurkaya 8 months ago on Google
( 1 out of 5 )

Scam ! it charges you every month for VIP membership that basically they force you to buy something. I will track until I get my refund form this fraudulent brand!

MO
mustafa ozan şen 8 months ago on Google
( 1 out of 5 )

Absolute SCAM!!!
My wife ordered a legging and a top.
They said we would be charged £29. …

DC
Dan Critchley 8 months ago on Google
( 1 out of 5 )

After purchasing some shorts, a month later Fabletics tried charging me again, but my bank stopped it because they thought it was fraud. reading the other comments it looks like it might have been a subscription, but either way it seems like fraud to me to sign people up to a subscription when they do a straight forward purchase.

MB
Matt Boston 8 months ago on Google
( 1 out of 5 )

They sign you up to VIP membership that is very unclear and then proceed to take £50 every month. The products aren’t the best of quality either. Will not be shopping from here again!

MS
Mohammad Shaker 8 months ago on Google
( 1 out of 5 )

Scam. You got auto subscribed to a VIP membership thats gonna bill you £55 per month. This never get mentioned in store.

RJ
Rachel Joyce 8 months ago on Google
( 1 out of 5 )

Could it be more annoying? I don’t want to know…
I placed a large first time order for 18 items, 2 of which were missing. I called their customer service, outsourced in the Philippines. They would tell you …

ZF
Zoë Fiander 8 months ago on Google
( 5 out of 5 )

Have been a fabletics subscriber for 4 years now, most of my activewear is from there. Being a regular runner, I go through a lot each week so the subscription model is perfect for me, the leggings don’t slip down either. Nice to have the store as sometimes it can be hard to tell how the fabric is from pictures online.

AH
Amber Hope Middleditch 8 months ago on Google
( 1 out of 5 )

I made a purchase on the 6th of September. Today on the 8th I saw an email saying I was charged £49 from fabletics even thou I did not make a purchase. They had taken £49 and online it says this happens to VIP members. I AM NOT A VIP MEMBER …

KY
Kanastana Yasotharan 8 months ago on Google
( 1 out of 5 )

App is very slow and has multiple glitches. They took an unauthorized payment after confirmation it would not be taken.

RA
Reli Arras 8 months ago on Google
( 1 out of 5 )

Sadly i must agree. They have some cute styles but the customer service is really terrible. They delivered me a wrong item. Took them MONTHS to rectify – endless calls and having to chase them. No apology. I am certainly staying away from them going forward.

U�
Ula Žiobakaitė 8 months ago on Google
( 5 out of 5 )

Bought amazing leggings and a sweatshirt for a great price. Liza was incredibly sweet and helpful with the sizing and explaining how the membership works. Thank you.

JL
James Lawless 8 months ago on Google
( 1 out of 5 )

I believe Fabletics website is Deeply dishonest and bordering on scamming consumers into entering into a VIP Membership agreements costing £49 per month .
Thank God I didn’t buy the matching top or I may have ended up taking out a …

CE
Ciara Evans 8 months ago on Google
( 1 out of 5 )

Website is very very sly as it automatically adds a VIP plan for £60 a month! Be very careful when shopping online as you’re forced to sign up to this aswell!

CA
Clara Ansoleaga 8 months ago on Google
( 1 out of 5 )

Please refund my money, it’s bern three months fifty dollars per month!!!!! ESTAFA

A
Artem 8 months ago on Google
( 1 out of 5 )

Worse buyer experience ever, Fabletics blocked my funds and not doing refund for 3 months, every time mentioning some new reason. Simply thieves

OH
O H 8 months ago on Google
( 2 out of 5 )

Nice quality but even you have to sign a membership to get the offer or you buy 1 leggings for £98
Where the two for £24
I found it 😏. …

LJ
Life Journey 8 months ago on Google
( 5 out of 5 )

The best leggings you can get, made of nice materials that are so comfortable and the best is that they’re not see through

TM
Tom Morris 8 months ago on Google
( 1 out of 5 )

Don’t buy they charge you 55 quid a month if you buy something.

NL
Nella Letchford 8 months ago on Google
( 5 out of 5 )

Better than gym shark, sales assistant was lovely

YE
Yolanda Edo 8 months ago on Google
( 1 out of 5 )

I bought an offer. And then one month later the charges me £50 for a membership!!!!! Outrageous. Thieves.

DS
Dante Salinas 8 months ago on Google
( 5 out of 5 )

Very nice service, and quality clothes!

JC
Jay C 8 months ago on Google
( 4 out of 5 )

New #Fabletics store opened in #London. Store is clean and the staff are #friendly, helpful and knowledgeable, but the store does not carry all the lines you can find online. #FYI: You can get your online delivery delivered here for #free.

AM
Aisling Martin 8 months ago on Google
( 1 out of 5 )

fraudulent payments of £49 a month coming out of my account. Turns out they sneakily sign you up to a monthly subscription. Beware do not buy!!!!

CC
Constantinos Constantinou 8 months ago on Google
( 1 out of 5 )

Their bloody website force you to create an account before checking the collection online. Mine never loaded and subsequently I couldn’t complete the task.

DW
D W 8 months ago on Google
( 1 out of 5 )

Like every other review I unfortunately experience the entrapment of VIP. I didn’t sign up for it. Ooh well I will never use again.

DZ
David Zelensky 8 months ago on Google
( 1 out of 5 )

poor service, scamming people, customer service set up such that customers cannot easily get their money back.

VT
Victoria Training 8 months ago on Google
( 1 out of 5 )

Do not order from them! They are an absolute scam company, they take your money but never deliver your products and you have to beg for a refund… absolute scams…

ER
Emdad Rahman 8 months ago on Google
( 1 out of 5 )

Sham of a company! Absolute crooks. The quality isn’t bad but no way near what they say the RRP is.

AN
Anne Nikolaus 8 months ago on Google
( 5 out of 5 )

Finally a place in London to try on all the new collections. Love the store design too. Really cool place.

JD
Jon D 8 months ago on Google
( 4 out of 5 )

Good service and good price if you join the membership. Just make sure you skip 😉 …

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